Green Card Director Head Of Jobs
Director and Head Of roles at U.S. companies can qualify for EB-2 or EB-3 green card sponsorship through the PERM labor certification process. Employers document that no qualified U.S. worker is available before filing an I-140 petition, making leadership-level sponsorship a structured, permanent path to residency rather than a temporary authorization.
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We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Coupang is seeking a Head of Issues Management & Strategic Policy Communications to lead communications strategy and execution for complex, sensitive, and high-impact policy and corporate communications issues. This individual will serve as a key advisor during issues management and crisis situations, helping protect and strengthen Coupang's reputation while ensuring consistent, accurate, and timely communications.
Working as a critical part of the Global Public Affairs and US Corporate Communications team, you'll collaborate with cross-functional global partners across Public Policy, Legal, Operations, and senior leadership. You'll lead management of rapid response communications, develop proactive PR strategies, and help guide the company through evolving external environments across both public policy and corporate reputation issues.
This role requires a strong leader with deep experience leading corporate crisis efforts and advocacy campaigns for a global corporation, tech company or highly regulated industry. The ideal candidate will have a strong background in US politics, managing and advising in rapid response or crisis communications scenarios impacting Washington and US audiences, as well as supporting advocacy communications campaigns. Deep media relationships with US and DC business and policy media are a must, with the ability to cultivate new relationships and identify creative tactics to achieve policy and messaging objectives.
This role is for a senior leader who uses exceptional judgment and strategic thinking, as well as the ability to look around corners and perform effectively under pressure. The candidate should have a proven track record serving as an on the record spokesperson, coaching a team, and collaborating effectively across a highly matrixed organization. Executive presence and the ability to communicate complex concepts clearly are also key.
What You Will Do
- Lead communications strategy for complex policy, regulatory, and reputational issues.
- Own crisis communications preparedness and response across Coupang's public policy and corporate communications efforts.
- Advise senior executives on communications risk, reputation management, and stakeholder strategy.
- Develop and execute communications campaigns that advance policy priorities and protect Coupang's reputation.
- Partner across functions to drive aligned messaging and rapid response to emerging issues.
- Build scalable crisis communications frameworks, processes, and readiness programs.
- Lead executive communications and media strategies for high-profile and sensitive matters.
- Monitor emerging issues and leverage insights to continuously strengthen communications effectiveness.
Basic Qualifications
- Bachelor's degree in communications, Journalism, Public Policy or similar.
- 15+ years of experience in crisis communications, corporate communications, public affairs, policy communications, journalism, or related fields.
- Deep experience leading communications responses to complex, high-profile, or sensitive issues at a large corporation, tech company or across political campaigns.
- Experience developing communications strategies involving public policy, regulatory, and corporate reputation matters.
- Strong understanding of the DC media and political ecosystem, with experience driving advocacy campaigns.
- Experience advising senior executives and managing cross-functional stakeholder relationships.
- Exceptional writing, messaging, and strategic communications skills.
- Strong judgment and ability to make decisions in fast-moving and ambiguous situations.
- Ability to work effectively under pressure with limited oversight, and manage multiple priorities simultaneously.
Preferred Qualifications
- Experience supporting crisis communications within e-commerce, logistics, or related industries at a global company.
- Experience working directly on Capitol Hill or in regulatory environments.
- Strong background in digital analytics tools, audience insights, and performance measurement frameworks.
- Experience with Asia-Pacific markets and policy issues.
Pay & Benefits
- Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.
- The base pay for this position ranges from $148,400/year in our lowest geographic market to $256,520/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
General Description of All Benefits
- Medical/Dental/Vision/Life, AD&D insurance
- Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
- Long-term/Short-term Disability
- Employee Assistance Program (EAP) program
- 401K Plan with Company Match
- 18-21 days of the Paid Time Off (PTO) a year based on tenure
- 12 Paid Holidays
- Paid Parental leave
- Pre-tax commuter benefits
General Description of Other Compensation
"Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.
Equal Opportunities for All (please see Coupang.jobs)
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Get Access To All JobsTips for Finding Green Card Sponsorship in Director Head Of
Document your advanced degree equivalency early
Many Director roles require an advanced degree for EB-2 eligibility. If your credentials come from outside the U.S., get a credential evaluation before your first employer conversation so the PERM job description can be written around your actual qualifications.
Target employers with dedicated immigration programs
Large technology, financial services, and healthcare companies routinely sponsor Director-level roles through PERM. Prioritize organizations that already have immigration counsel on retainer, since leadership hires require more complex prevailing-wage analysis than entry-level filings.
Search green card sponsoring roles on Migrate Mate
Use Migrate Mate to filter Director and Head Of openings by employers with active EB-2 and EB-3 sponsorship history. Targeting companies that have completed PERM filings for similar roles cuts your search time significantly.
Verify prevailing wage before negotiating your offer
The DOL sets wage floors by job zone and location using the OFLC Wage Search. For Director roles, your offer must meet or exceed the Level III or Level IV prevailing wage for your metro area, or the PERM filing will fail at the certification stage.
Negotiate a written sponsorship commitment in your offer letter
Get explicit written agreement from your employer that they'll file PERM after your probationary period. Director hires often involve longer onboarding timelines, so clarifying when the I-140 process starts protects you if internal priorities shift.
Understand EB-2 NIW as a parallel self-petition path
If your Director role serves a U.S. national interest, the National Interest Waiver lets you self-petition for EB-2 without a PERM filing or employer sponsorship. USCIS evaluates your merit and the broader benefit of your work independently of any single employer.
Green Card Director Head Of: Frequently Asked Questions
Do Director and Head Of roles typically qualify for EB-2 or EB-3 sponsorship?
Most Director and Head Of positions qualify under EB-2 because they require an advanced degree or its equivalent. If the role specifies a bachelor's degree with several years of progressive experience, EB-3 is also available. The employer's PERM job description determines the category, so the minimum requirements listed in that document are what USCIS and DOL evaluate, not just your personal credentials.
How does green card sponsorship differ from H-1B sponsorship for a Director-level hire?
H-1B visa sponsorship is temporary and subject to an annual lottery, which creates uncertainty for both you and the employer. PERM-based EB-2 or EB-3 sponsorship has no annual lottery at the petition stage and leads to permanent residency. The tradeoff is time: the PERM labor market test and I-140 adjudication typically add 12 to 24 months before you reach the adjustment of status stage.
What makes a Director role harder to sponsor than an individual contributor role?
PERM requires the employer to advertise the role openly and document that no qualified U.S. worker applied. For Director positions, the job requirements are scrutinized more closely because overly specific qualifications can trigger a DOL audit. Employers must also justify why the role requires an advanced degree rather than just experience, which means the job description drafting stage carries more risk than it does for standard professional roles.
How can I find Director and Head Of roles where the employer is already open to green card sponsorship?
Migrate Mate lets you search Director and Head Of openings filtered by employers with documented EB-2 and EB-3 sponsorship activity. Identifying companies that have already navigated PERM for comparable roles is the fastest way to avoid employers who are open to sponsorship in principle but unfamiliar with the actual process.
Can I change employers after my I-140 is approved but before I have a green card?
Yes. Once your I-140 has been approved and your priority date is current, portability rules under AC21 allow you to move to a new employer in the same or similar occupational classification without losing your place in the green card queue. For Director-level moves, the key is that the new role must be substantially similar in duties and required skills to the role described in your original PERM application.