Green Card Field Operations Manager Jobs
Field Operations Manager roles qualify for employment-based green card sponsorship under EB-2 or EB-3, depending on your degree level and the employer's requirements. PERM labor certification is the first step, requiring your employer to document that no qualified U.S. worker is available before filing the I-140 immigrant petition on your behalf.
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Vixxo is seeking a full-time, field-based Market Manager to join our team out of our Dallas, TX office.
Position Summary:
Vixxo is building VixxoCafé — a dedicated, self-perform coffee equipment service business that establishes Vixxo as a national, W2-staffed specialty service provider for the coffee and food service equipment industry. Backed by Vixxo's existing enterprise customer base (including Starbucks, McDonald's, Circle K, and Peet's Coffee), a live OEM partnership with Thermoplan AG, and the VixxoNow technology platform, VixxoCafé is launching its first markets in 2026.
The Market Manager is the critical on-the-ground leader who owns each local market once it is stood up. This is a player-coach role: you manage the local technician team, own technician utilization and SLA performance, and drive local demand growth beyond the enterprise customer base that seeds the market. You are the face of VixxoCafé in your city.
The ideal candidate is an entrepreneurial operator who is equally comfortable turning a wrench alongside the team, managing day-to-day dispatch and SLA performance, and walking into a local restaurant group to close a new service agreement.
Who Will Thrive In This Role:
- An Entrepreneurial Operator: You run your market like a business owner – managing cost, utilization, and growth simultaneously, without waiting for someone to hand you a playbook.
- A Hands-on Leader: You lead from the front. You know the equipment, you support your techs in the field, and you hold the team accountable to quality and SLA standards.
- A Local Demand Builder: You are energized by knocking on doors, building relationships with local operators, and converting inbound leads into recurring service agreements.
- A Technician's Coach: You develop people. Your techs improve because of your mentorship, feedback, and commitment to their growth in the trade.
- A Platinum-First Operator: You manage your market through VixxoNow – dispatch, timekeeping, SLA tracking, and invoicing – and you drive adoption and compliance across your team.
Key Responsibilities:
Market Operations & Technician Management
- Own day-to-day dispatch, scheduling, and SLA performance for all W2 technicians in the Dallas market.
- Manage technician utilization to target, ensuring enterprise demand (Starbucks, McDonald's, Circle K, and others) keeps techs billable from day one.
- Conduct regular field ride-alongs, quality audits, and performance reviews to hold the team to VixxoCafé service standards.
- Oversee parts inventory, van stocking, and branch office operations in coordination with the Supply & Ops Lead.
- Ensure all work orders, timekeeping, and invoicing are completed accurately and on time within VixxoNow.
Local Demand Growth
- Drive local market revenue growth beyond the enterprise customer base by developing relationships with independent coffee shops, QSR operators, restaurant groups, and regional chains.
- Own inbound lead conversion — respond to digital and SEO-generated leads from VixxoNow and convert them into service agreements.
- Activate enterprise MSAs locally by introducing new C-store, QSR, and FSB accounts to VixxoCafé services in the Dallas metro area.
- Partner with the Commercial BD Lead on mid-market pipeline and handoffs from enterprise sales motions.
- Represent VixxoCafé at local trade events, OEM training sessions, and industry associations to build brand presence in the market.
Market P& L & Reporting
- Own the Dallas market P&L — revenue, gross margin, technician cost, and operating performance.
- Report weekly on utilization rates, SLA attainment, revenue ramp, and open demand pipeline to the BU Leader.
- Identify and escalate market-level blockers (tech capacity, parts supply, customer churn risk) proactively.
- Support market expansion decisions by providing ground-level insight on demand density, local competition, and technician pipeline.
Team Building & Development
- Hire, onboard, and develop additional W2 technicians as demand scales in the Dallas market.
- Maintain a pipeline of qualified technician candidates in partnership with HR and the S&O Lead.
- Coach technicians on OEM-authorized service procedures, customer communication, and platform compliance.
- Build a high-performance local team culture grounded in accountability, craftsmanship, and customer focus.
Qualifications
- 5–10 years of experience in field service operations, coffee/food service equipment service, or facilities management — ideally in a multi-site or multi-technician environment.
- Demonstrated experience managing W2 field technicians, including scheduling, performance management, and team development.
- Technical fluency in commercial coffee or food service equipment; Thermoplan, Franke, La Marzocco, or similar platforms preferred.
- Proven track record of local business development — building relationships with operators, converting leads, and growing a book of business.
- Strong command of field service platforms and dispatch tools.
- Demonstrated P&L ownership or cost center management experience; comfortable with revenue targets, margin reporting, and operating budgets.
- Bachelor's degree preferred; equivalent experience in trade management or field service leadership accepted.
- OEM certifications (Thermoplan, Franke, SEB Professional, or similar) are a strong plus and may be required within the first 6 months.
Work Environment:
- This is a market-based role requiring full-time, on-the-ground presence in the Dallas, Texas metro area.
- Field-based work is the norm: expect regular time in customer locations, in the van alongside techs, and at the branch office.
- Local travel within the Dallas market is daily; periodic travel to other VixxoCafé markets or HQ for training and planning may be required.
- Role launches with market stand-up in close coordination with the Vixxo Café BU Leader and Supply & Ops Lead, then transitions to independent market ownership.
Why Vixxo:
Vixxo wants your ambition, your experience, your talent, and what makes you unique. We may have a place for you on one of our many teams, all dedicated to facilities management for some of your favorite retail, grocery, restaurant and convenience market brands. Just like you would, we hold ourselves accountable for growing the company and meeting aggressive goals. We also work equally as hard at growing our corporate culture, which includes Vixxo's commitment to diversity and the fact great minds think differently.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Field Operations Manager
Document your cross-functional operations experience
PERM audits for management roles often require detailed job descriptions. Compile records showing you directed logistics, vendor contracts, or field teams at scale, specifics that support the employer's minimum requirements during DOL review.
Target employers with active PERM filing history
Not every company that hires Field Operations Managers will sponsor green cards. Search OFLC disclosure data to identify employers who have filed PERM applications for similar managerial roles in your region and industry.
Use Migrate Mate to find sponsoring employers
Migrate Mate filters Field Operations Manager openings by green card sponsorship history, saving you time screening companies. You can identify employers who have successfully filed EB-2 or EB-3 petitions for operations management roles before you apply.
Clarify the job description before PERM filing begins
The DOL requires that the PERM job description reflect what you will actually do, not an inflated title. Work with your employer early to ensure duties like supply chain oversight, budget authority, and team size are accurately described to survive audit.
Understand EB-2 versus EB-3 placement for your role
If the role requires a bachelor's degree plus five or more years of experience, your employer may qualify to file under EB-2, which typically has shorter backlogs for many countries. Discuss this distinction with your employer before the I-140 is filed.
Account for PERM's recruitment timeline in your job offer
USCIS and DOL require employers to complete supervised recruitment before filing PERM, which typically adds several months before the I-140 can be submitted. Negotiate your start date and employment status with this pre-filing window in mind.
Green Card Field Operations Manager: Frequently Asked Questions
Does a Field Operations Manager role qualify for EB-2 or EB-3 green card sponsorship?
It depends on how the employer defines the minimum requirements. If the position requires a master's degree or a bachelor's degree with at least five years of progressive operations experience, EB-2 may apply. Roles requiring a bachelor's degree and two or more years of experience typically qualify under EB-3. The employer's job description filed with DOL under PERM determines the category, not the candidate's credentials alone.
How does green card sponsorship differ from H-1B sponsorship for this role?
Green card sponsorship through PERM and the I-140 is a path to permanent residency, not a temporary status. There is no annual cap on EB-3 petitions themselves, and there is no lottery. The tradeoff is timeline: PERM labor certification, I-140 adjudication, and priority date availability can take several years depending on your country of birth, compared to the H-1B visa's faster initial authorization but uncertain renewal path.
What does the PERM process look like for a Field Operations Manager position?
Your employer files a PERM application with DOL after completing a supervised recruitment process to confirm no qualified U.S. worker is available for the role. The application must include a detailed job description matching your actual duties. If approved, the employer files an I-140 immigrant petition with USCIS. Once your priority date becomes current, you can file for adjustment of status or apply for an immigrant visa at a U.S. consulate.
How do I find employers who sponsor green cards for Field Operations Manager jobs?
Migrate Mate lets you search Field Operations Manager openings filtered by employment-based green card sponsorship history. This helps you focus your applications on companies that have already navigated PERM and I-140 filings for comparable roles, rather than spending time on employers who have never sponsored a foreign national through the permanent residency process.
Can my Field Operations Manager experience substitute for a degree in the PERM process?
DOL allows work experience to substitute for a formal degree under certain conditions, typically using a three-for-one equivalency: three years of relevant experience for each year of required education. For a four-year degree requirement, you would need twelve years of qualifying experience. Your employer must explicitly structure the job requirements this way in the PERM application and document it consistently throughout the recruitment process.