IT Operations Manager Green Card Jobs
IT Operations Manager roles qualify for EB-2 and EB-3 green card sponsorship through the PERM labor certification process, which requires your employer to demonstrate no qualified U.S. workers are available. Most positions align with EB-3 as skilled professional roles, though candidates with advanced degrees or specialized credentials may qualify at the EB-2 level.
See All IT Operations Manager JobsOverview
Showing 5 of 102+ IT Operations Manager jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 102+ IT Operations Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Operations Manager roles.
Get Access To All JobsOverview:
What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
GlobalServe Inc. (a division of Connection) manages global IT procurement by simplifying your supply chain with innovative technologies, proven processes, and validated in-country solutions. GlobalService Inc. seeks a dynamic and visionary Director of Operations to lead our global operational endeavors. This pivotal role demands a blend of strategic thinking, technological savvy, and operational expertise, managing teams across time zones and continents.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.
Job Summary
The Global IT Operations Manager for GlobalServe oversees the stability and performance of global technology operations supporting a multinational customer base. This role is responsible for supporting the company’s global infrastructure environment, ensuring high availability, security, and scalability across cloud, network, and on premises systems. The IT Operations Manager monitors system performance, resolves technical outages, and provides analytical support for IT infrastructure. They oversee the lifecycle, performance, and continuous improvement of customer facing applications, partner portals, and internal business platforms that support sales, operations, and customer experience. They liaison with external vendors to maintain technology solutions that support revenue growth, operational efficiency, and global scalability. The Global IT Operations Manager drives long term planning, process optimization, and modernization initiatives to strengthen GlobalServe's technology landscape and support future business expansion.
Responsibilities:
Global IT Infrastructure & Operations
- Monitor and maintain the stability, performance, availability, and security of IT systems, including networks (LAN/WAN), servers, and cloud infrastructure, supporting 24/7 business operations across multiple regions.
- Lead proactive initiatives to reduce outages, increase efficiency, and strengthen operational maturity.
- Identify bottlenecks or inefficiencies in IT processes, recommending and implementing improvements to enhance system performance.
- Act as an escalation point for technical issues, performing root cause analysis, and resolving outages to minimize downtime.
- Develop and implement global infrastructure standards, policies, and disaster recovery plans to support business continuity.
- Develop and maintain dashboards, reports, and metrics (KPIs) to monitor operational health and provide insights to management.
- Develop and update Standard Operating Procedures (SOPs), troubleshooting guides, and documentation to ensure compliance with security protocols and industry standards.
- Work with cross-functional teams, third-party vendors, and stakeholders to coordinate upgrades, patches, and new technology implementations.
Customer B2B Integration (cXML, APIs, B2B Platforms)
- Lead customer and partner B2B integrations—including cXML, APIs, file based, and portal-based connections—from design through deployment.
- Manage integration platforms (OneSource, Ariba, Coupa, ServiceNow, API gateways, etc.) ensuring seamless data exchange with global customers, suppliers, and channel partners.
- Work directly with customers to gather integration requirements, define technical specs, resolve issues, and deliver high quality onboarding experiences.
- Establish governance and security standards for B2B integrations to ensure compliance with data protection and corporate policies.
Application, Platform & Portal Management
- Oversee the lifecycle and performance of customer facing applications, partner portals, internal business tools, and middleware systems.
- Lead enhancements, roadmaps, and system upgrades to improve functionality, user experience, and alignment with business goals.
- Manage vendor relationships, license renewals, service contracts, and issue escalations for software and service providers.
- Partner with cross functional teams (Sales, Customer Experience, Finance, Operations) to prioritize feature requests and deliver technology solutions that enable revenue growth.
Strategic Planning & Continuous Improvement
- Develop long term technology roadmaps supporting business scalability, customer expansion, and modernization initiatives.
- Identify opportunities for automation, system consolidation, and cost optimization across infrastructure and application portfolios.
- Lead root cause analysis and continuous improvement efforts to reduce defects, improve resiliency, and enhance operational efficiency.
- Serve as a subject matter expert advising leadership on emerging technologies, integration trends, and global infrastructure strategy.
Qualifications
- Bachelor's degree or equivalent combination of education and work experience 7-8 years.
- Certified in ITIL 4 Foundation
- Strong understanding and technical proficiency in managing a Microsoft Windows server environment, including Active Directory policies.
- Skilled working on setup and configuration of VMs using VMware tools.
- Experience in supporting network infrastructure, including VPN access, Load Balancer, DNS, and WAF security environment.
- Knowledge of Microsoft Windows 11 workstations, assisting in management of end user devices.
- Experience in Microsoft SQL database management with the ability to create SQL queries.
- Strong understanding and working knowledge implementing firewall policies for securing server environment.
- Working knowledge of B2B system integration with customer ERP platforms, including SAP Ariba and Coupa.
- Keen understanding of B2B eCommerce website functionality and UI/UX design.
Compensation:
- Min: USD $106,500.00/Yr.
- Max: USD $138,250.00/Yr.
Overview:
What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
GlobalServe Inc. (a division of Connection) manages global IT procurement by simplifying your supply chain with innovative technologies, proven processes, and validated in-country solutions. GlobalService Inc. seeks a dynamic and visionary Director of Operations to lead our global operational endeavors. This pivotal role demands a blend of strategic thinking, technological savvy, and operational expertise, managing teams across time zones and continents.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.
Job Summary
The Global IT Operations Manager for GlobalServe oversees the stability and performance of global technology operations supporting a multinational customer base. This role is responsible for supporting the company’s global infrastructure environment, ensuring high availability, security, and scalability across cloud, network, and on premises systems. The IT Operations Manager monitors system performance, resolves technical outages, and provides analytical support for IT infrastructure. They oversee the lifecycle, performance, and continuous improvement of customer facing applications, partner portals, and internal business platforms that support sales, operations, and customer experience. They liaison with external vendors to maintain technology solutions that support revenue growth, operational efficiency, and global scalability. The Global IT Operations Manager drives long term planning, process optimization, and modernization initiatives to strengthen GlobalServe's technology landscape and support future business expansion.
Responsibilities:
Global IT Infrastructure & Operations
- Monitor and maintain the stability, performance, availability, and security of IT systems, including networks (LAN/WAN), servers, and cloud infrastructure, supporting 24/7 business operations across multiple regions.
- Lead proactive initiatives to reduce outages, increase efficiency, and strengthen operational maturity.
- Identify bottlenecks or inefficiencies in IT processes, recommending and implementing improvements to enhance system performance.
- Act as an escalation point for technical issues, performing root cause analysis, and resolving outages to minimize downtime.
- Develop and implement global infrastructure standards, policies, and disaster recovery plans to support business continuity.
- Develop and maintain dashboards, reports, and metrics (KPIs) to monitor operational health and provide insights to management.
- Develop and update Standard Operating Procedures (SOPs), troubleshooting guides, and documentation to ensure compliance with security protocols and industry standards.
- Work with cross-functional teams, third-party vendors, and stakeholders to coordinate upgrades, patches, and new technology implementations.
Customer B2B Integration (cXML, APIs, B2B Platforms)
- Lead customer and partner B2B integrations—including cXML, APIs, file based, and portal-based connections—from design through deployment.
- Manage integration platforms (OneSource, Ariba, Coupa, ServiceNow, API gateways, etc.) ensuring seamless data exchange with global customers, suppliers, and channel partners.
- Work directly with customers to gather integration requirements, define technical specs, resolve issues, and deliver high quality onboarding experiences.
- Establish governance and security standards for B2B integrations to ensure compliance with data protection and corporate policies.
Application, Platform & Portal Management
- Oversee the lifecycle and performance of customer facing applications, partner portals, internal business tools, and middleware systems.
- Lead enhancements, roadmaps, and system upgrades to improve functionality, user experience, and alignment with business goals.
- Manage vendor relationships, license renewals, service contracts, and issue escalations for software and service providers.
- Partner with cross functional teams (Sales, Customer Experience, Finance, Operations) to prioritize feature requests and deliver technology solutions that enable revenue growth.
Strategic Planning & Continuous Improvement
- Develop long term technology roadmaps supporting business scalability, customer expansion, and modernization initiatives.
- Identify opportunities for automation, system consolidation, and cost optimization across infrastructure and application portfolios.
- Lead root cause analysis and continuous improvement efforts to reduce defects, improve resiliency, and enhance operational efficiency.
- Serve as a subject matter expert advising leadership on emerging technologies, integration trends, and global infrastructure strategy.
Qualifications
- Bachelor's degree or equivalent combination of education and work experience 7-8 years.
- Certified in ITIL 4 Foundation
- Strong understanding and technical proficiency in managing a Microsoft Windows server environment, including Active Directory policies.
- Skilled working on setup and configuration of VMs using VMware tools.
- Experience in supporting network infrastructure, including VPN access, Load Balancer, DNS, and WAF security environment.
- Knowledge of Microsoft Windows 11 workstations, assisting in management of end user devices.
- Experience in Microsoft SQL database management with the ability to create SQL queries.
- Strong understanding and working knowledge implementing firewall policies for securing server environment.
- Working knowledge of B2B system integration with customer ERP platforms, including SAP Ariba and Coupa.
- Keen understanding of B2B eCommerce website functionality and UI/UX design.
Compensation:
- Min: USD $106,500.00/Yr.
- Max: USD $138,250.00/Yr.
See all 102+ IT Operations Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Operations Manager roles.
Get Access To All JobsTips for Finding Green Card Sponsorship as an IT Operations Manager
Align your credentials to PERM requirements
PERM requires your employer to post the exact minimum qualifications listed in your job offer. Make sure your degree, job title, and years of experience match the PERM application precisely, since discrepancies between your resume and the filing are a common audit trigger.
Target employers with prior PERM filings
IT operations roles at mid-size and enterprise companies generate the most PERM activity. Search DOL disclosure data to identify employers who have filed for IT Operations Managers before, which signals an established internal sponsorship process rather than a first-time attempt.
Use Migrate Mate to filter green card roles
Searching broadly for IT operations jobs wastes time on positions that will never sponsor. Migrate Mate lets you filter specifically for EB-2 and EB-3 green card sponsoring employers, so every application you send is to a company already set up to file.
Confirm the prevailing wage tier before accepting
Before signing an offer, run your job title and location through the OFLC Wage Search. PERM requires your offered salary to meet the prevailing wage, and a misaligned offer means your employer will need to refile the LCA at a higher wage, delaying your case by months.
Understand EB-2 versus EB-3 classification early
IT Operations Manager roles most commonly file under EB-3, but if the position requires a master's degree or you hold one and the role normally requires it, EB-2 opens a faster priority date queue for many countries. Clarify this with your employer during the offer stage, not after PERM is filed.
Track your priority date against the Visa Bulletin
Once your I-140 is approved, USCIS publishes monthly Visa Bulletins showing which priority dates are current for your country of birth. For Indian and Chinese nationals in particular, IT roles can face multi-year backlogs even after approval, so monitoring this from day one lets you plan your timeline accurately.
IT Operations Manager jobs are hiring across the US. Find yours.
Find IT Operations Manager JobsIT Operations Manager Green Card Sponsorship: Frequently Asked Questions
Does an IT Operations Manager role typically qualify for EB-2 or EB-3 sponsorship?
Most IT Operations Manager positions file under EB-3 as skilled professional roles requiring a bachelor's degree. EB-2 applies when the position genuinely requires a master's degree or higher, or when you can demonstrate the equivalent through a combination of degree and progressive experience. Your employer's PERM attorney decides the classification based on the actual minimum requirements of the role, not your personal qualifications.
How does green card sponsorship differ from H-1B sponsorship for this role?
H-1B is a temporary status renewed every three years with no direct path to permanence, and cap-subject petitions depend on lottery selection. Green card sponsorship through PERM is employer-initiated, leads to lawful permanent residency, and has no annual lottery. The EB-3 category has no numerical cap at the classification level for most countries, though per-country limits can create backlogs for nationals of India and China.
What does the PERM labor certification process involve for an IT Operations Manager hire?
PERM requires your employer to conduct a formal recruitment campaign, including job postings, newspaper ads, and internal notices, to demonstrate no qualified U.S. workers applied. The DOL reviews the application and either certifies or audits it. Audits are common for IT roles and add six to twelve months to the timeline. Only after PERM certification can your employer file the I-140 immigrant petition with USCIS.
How can I find IT Operations Manager jobs that offer green card sponsorship?
Standard job searches rarely filter by sponsorship type, so most results mix H-1B, OPT, and non-sponsoring roles together. Migrate Mate is built specifically to surface EB-2 and EB-3 green card sponsoring employers, letting you target companies that have already committed to the PERM process for roles like IT Operations Manager rather than hoping to negotiate sponsorship after the fact.
What O*NET and DOL job zone should I reference when verifying this role qualifies as a specialty occupation?
IT Operations Manager maps to O*NET occupation code 11-3021.00, classified as Job Zone 4, which requires a four-year degree and substantial experience. DOL defines this as a skilled professional role, supporting both EB-3 professional and, where applicable, EB-2 filings. Reviewing the O*NET profile also helps you confirm the duties listed in your job offer align with the standard occupational definition, which matters during a PERM audit.
See which IT Operations Manager employers are hiring and sponsoring visas right now.
Search IT Operations Manager Jobs