Green Card Operations Support Specialist Jobs
Operations Support Specialist roles qualify for EB-2 or EB-3 green card sponsorship when employers file PERM labor certification with DOL. Most placements fall under EB-3 for skilled workers, though advanced-degree professionals may qualify at the EB-2 level. Finding employers with active PERM filing history is the first step toward permanent residency sponsorship.
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Get Access To All JobsAbout FreshDirect
FreshDirect is a leading online fresh food grocer dedicated to delivering the freshest, highest-quality groceries directly to customers' homes and businesses. Since our founding, we have transformed the grocery experience by combining best-in-class sourcing, state-of-the-art fulfillment operations, and an unwavering commitment to quality and customer satisfaction.
Our purpose-built facility, advanced supply chain, and talented team enable us to deliver fresh produce, premium proteins, prepared foods, and everyday essentials with exceptional speed and accuracy. At FreshDirect, innovation, operational excellence, food safety, and continuous improvement are at the core of everything we do.
We are seeking an accomplished operational leader who thrives in a fast-paced, high-volume environment and is passionate about building high-performing teams, driving operational excellence, and delivering exceptional customer experiences.
Position Summary
The Vice President of Plant Operations is a key member of the Operations Leadership Team and is responsible for the strategic direction and execution of FreshDirect's manufacturing, fulfillment, warehousing, shipping, and inventory operations. This executive will lead large, cross-functional teams while driving operational excellence across a complex, high-volume food production and distribution environment.
The VP of Plant Operations will oversee day-to-day operations while developing long-term strategies that improve productivity, quality, safety, service, and profitability. This role carries full operational accountability, including workforce planning, production performance, inventory management, capital planning, continuous improvement initiatives, financial performance, and operational scalability to support company growth.
Essential Functions
Strategic Planning & Operations Management
- Provide strategic leadership and operational oversight for all plant operations, including production, warehousing, fulfillment, shipping, inventory control, and sanitation.
- Oversee all operational staff and ensure efficient day-to-day execution across multiple departments.
- Develop and execute operational strategies that support FreshDirect's growth, customer service objectives, and long-term business goals.
- Monitor and evaluate operational processes to identify opportunities for continuous improvement, increased efficiency, enhanced quality, and reduced costs.
- Drive plant-wide financial performance through full P&L ownership, including overhead management, labor optimization, productivity improvement, cost-per-order performance, and budget accountability.
- Develop, manage, and monitor annual operating budgets, forecasts, and capital expenditure plans.
- Establish and track key operational KPIs and performance metrics related to safety, quality, productivity, labor efficiency, inventory accuracy, customer service, and financial performance.
- Lead manufacturing excellence initiatives utilizing Lean, Six Sigma, Kaizen, and other continuous improvement methodologies.
- Ensure compliance with all FDA, USDA, OSHA, SQF, HACCP, GMP, and applicable regulatory requirements while fostering a culture of food safety and workplace safety.
- Direct strategic planning for manufacturing capacity, facility optimization, automation, and operational scalability.
- Lead capital improvement projects from concept through implementation while ensuring return on investment objectives are achieved.
- Ensure all manufacturing, warehousing, and fulfillment processes are effectively planned, executed, measured, and continuously improved.
Leadership & People Management
- Lead and develop a high-performing Operations Leadership Team while fostering accountability, collaboration, and continuous improvement.
- Build a culture focused on safety, operational excellence, innovation, engagement, and customer satisfaction.
- Hold managers accountable for achieving departmental goals and operational performance metrics.
- Establish clear performance expectations and provide regular coaching, feedback, and performance evaluations.
- Develop succession planning and leadership development programs to strengthen organizational capability.
- Champion employee engagement initiatives that support retention and professional development.
- Promote effective communication across all levels of the organization through regular operational meetings and transparent leadership.
- Partner closely with Human Resources to support workforce planning, talent acquisition, organizational development, and employee relations.
Minimum Qualifications
- Bachelor's degree in Operations Management, Engineering, Supply Chain, Business Administration, or a related field; MBA preferred.
- Minimum of 10 years of progressive leadership experience overseeing manufacturing, distribution, warehouse, or fulfillment operations within a complex, high-volume environment, preferably within food manufacturing, grocery, or consumer packaged goods.
- Demonstrated experience leading large-scale operations with full P&L responsibility.
- Proven success driving operational transformation, productivity improvements, and continuous improvement initiatives.
- Extensive experience managing logistics, inventory flow, materials management, procurement planning, and supply chain operations.
- Strong experience leading high-growth organizations through operational scaling and process optimization.
- Extensive knowledge of high-volume pick, pack, production, and fulfillment environments where productivity, quality, and service metrics drive performance.
Knowledge, Skills & Abilities
- Executive-level understanding of manufacturing operations, warehouse management, distribution, logistics, inventory management, financial planning, budgeting, forecasting, and operational strategy.
- Strong financial acumen with demonstrated experience managing complex operational budgets and driving profitability.
- Expertise in Lean Manufacturing, Six Sigma, Kaizen, and continuous improvement methodologies.
- Proven ability to lead complex organizational change initiatives and large cross-functional teams.
- Exceptional strategic thinking, analytical problem-solving, decision-making, and executive communication skills.
- Experience with ERP, Warehouse Management Systems (WMS), Manufacturing Execution Systems (MES), and operational technology integrations.
- Ability to manage a 24/7 production and fulfillment operation while balancing multiple priorities and competing deadlines.
- Strong track record of improving operational KPIs, productivity, quality, safety, and customer service.
- Hands-on executive leadership style with the ability to inspire, motivate, coach, and develop leaders at all levels.
- Demonstrated ability to build accountability, foster innovation, and create a high-performance culture.
- Passion for developing future leaders through succession planning, mentorship, and career development.
FreshDirect is an Equal Opportunity Employer committed to fostering an inclusive workplace where everyone has the opportunity to succeed.
About FreshDirect
FreshDirect is a leading online fresh food grocer dedicated to delivering the freshest, highest-quality groceries directly to customers' homes and businesses. Since our founding, we have transformed the grocery experience by combining best-in-class sourcing, state-of-the-art fulfillment operations, and an unwavering commitment to quality and customer satisfaction.
Our purpose-built facility, advanced supply chain, and talented team enable us to deliver fresh produce, premium proteins, prepared foods, and everyday essentials with exceptional speed and accuracy. At FreshDirect, innovation, operational excellence, food safety, and continuous improvement are at the core of everything we do.
We are seeking an accomplished operational leader who thrives in a fast-paced, high-volume environment and is passionate about building high-performing teams, driving operational excellence, and delivering exceptional customer experiences.
Position Summary
The Vice President of Plant Operations is a key member of the Operations Leadership Team and is responsible for the strategic direction and execution of FreshDirect's manufacturing, fulfillment, warehousing, shipping, and inventory operations. This executive will lead large, cross-functional teams while driving operational excellence across a complex, high-volume food production and distribution environment.
The VP of Plant Operations will oversee day-to-day operations while developing long-term strategies that improve productivity, quality, safety, service, and profitability. This role carries full operational accountability, including workforce planning, production performance, inventory management, capital planning, continuous improvement initiatives, financial performance, and operational scalability to support company growth.
Essential Functions
Strategic Planning & Operations Management
- Provide strategic leadership and operational oversight for all plant operations, including production, warehousing, fulfillment, shipping, inventory control, and sanitation.
- Oversee all operational staff and ensure efficient day-to-day execution across multiple departments.
- Develop and execute operational strategies that support FreshDirect's growth, customer service objectives, and long-term business goals.
- Monitor and evaluate operational processes to identify opportunities for continuous improvement, increased efficiency, enhanced quality, and reduced costs.
- Drive plant-wide financial performance through full P&L ownership, including overhead management, labor optimization, productivity improvement, cost-per-order performance, and budget accountability.
- Develop, manage, and monitor annual operating budgets, forecasts, and capital expenditure plans.
- Establish and track key operational KPIs and performance metrics related to safety, quality, productivity, labor efficiency, inventory accuracy, customer service, and financial performance.
- Lead manufacturing excellence initiatives utilizing Lean, Six Sigma, Kaizen, and other continuous improvement methodologies.
- Ensure compliance with all FDA, USDA, OSHA, SQF, HACCP, GMP, and applicable regulatory requirements while fostering a culture of food safety and workplace safety.
- Direct strategic planning for manufacturing capacity, facility optimization, automation, and operational scalability.
- Lead capital improvement projects from concept through implementation while ensuring return on investment objectives are achieved.
- Ensure all manufacturing, warehousing, and fulfillment processes are effectively planned, executed, measured, and continuously improved.
Leadership & People Management
- Lead and develop a high-performing Operations Leadership Team while fostering accountability, collaboration, and continuous improvement.
- Build a culture focused on safety, operational excellence, innovation, engagement, and customer satisfaction.
- Hold managers accountable for achieving departmental goals and operational performance metrics.
- Establish clear performance expectations and provide regular coaching, feedback, and performance evaluations.
- Develop succession planning and leadership development programs to strengthen organizational capability.
- Champion employee engagement initiatives that support retention and professional development.
- Promote effective communication across all levels of the organization through regular operational meetings and transparent leadership.
- Partner closely with Human Resources to support workforce planning, talent acquisition, organizational development, and employee relations.
Minimum Qualifications
- Bachelor's degree in Operations Management, Engineering, Supply Chain, Business Administration, or a related field; MBA preferred.
- Minimum of 10 years of progressive leadership experience overseeing manufacturing, distribution, warehouse, or fulfillment operations within a complex, high-volume environment, preferably within food manufacturing, grocery, or consumer packaged goods.
- Demonstrated experience leading large-scale operations with full P&L responsibility.
- Proven success driving operational transformation, productivity improvements, and continuous improvement initiatives.
- Extensive experience managing logistics, inventory flow, materials management, procurement planning, and supply chain operations.
- Strong experience leading high-growth organizations through operational scaling and process optimization.
- Extensive knowledge of high-volume pick, pack, production, and fulfillment environments where productivity, quality, and service metrics drive performance.
Knowledge, Skills & Abilities
- Executive-level understanding of manufacturing operations, warehouse management, distribution, logistics, inventory management, financial planning, budgeting, forecasting, and operational strategy.
- Strong financial acumen with demonstrated experience managing complex operational budgets and driving profitability.
- Expertise in Lean Manufacturing, Six Sigma, Kaizen, and continuous improvement methodologies.
- Proven ability to lead complex organizational change initiatives and large cross-functional teams.
- Exceptional strategic thinking, analytical problem-solving, decision-making, and executive communication skills.
- Experience with ERP, Warehouse Management Systems (WMS), Manufacturing Execution Systems (MES), and operational technology integrations.
- Ability to manage a 24/7 production and fulfillment operation while balancing multiple priorities and competing deadlines.
- Strong track record of improving operational KPIs, productivity, quality, safety, and customer service.
- Hands-on executive leadership style with the ability to inspire, motivate, coach, and develop leaders at all levels.
- Demonstrated ability to build accountability, foster innovation, and create a high-performance culture.
- Passion for developing future leaders through succession planning, mentorship, and career development.
FreshDirect is an Equal Opportunity Employer committed to fostering an inclusive workplace where everyone has the opportunity to succeed.
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Get Access To All JobsTips for Finding Green Card Sponsorship as an Operations Support Specialist
Document your operational scope precisely
PERM requires your employer to define your role as a specialty requiring specific education and skills. Gather performance reviews, org charts, and project records that show your cross-functional coordination duties, not just administrative tasks.
Target employers with PERM filing history
Search OFLC disclosure data for companies that have previously certified Operations Support Specialist or similar operations roles. Employers who have navigated PERM before move faster and make fewer errors during the labor certification stage.
Clarify SOC code before your offer letter
Operations Support Specialist roles can be classified under different Standard Occupational Classification codes, which affects the prevailing wage DOL assigns. Ask your recruiter which SOC code the employer plans to use before signing anything.
Verify prevailing wage using OFLC Wage Search
Your employer must pay at least the DOL prevailing wage for your role and location. Run your own check with OFLC Wage Search so you know what wage level to expect in the job offer and can flag mismatches early.
Search green card sponsoring employers on Migrate Mate
Use Migrate Mate to filter Operations Support Specialist openings by employers with active EB-2 or EB-3 sponsorship history. This cuts out roles where sponsorship is theoretically possible but the employer has never actually filed.
Understand concurrent filing if your priority date is current
If your country of birth and EB-3 priority date allow it, your employer can file the I-140 petition and your I-485 adjustment of status at the same time, which shortens the overall green card timeline significantly.
Green Card Operations Support Specialist: Frequently Asked Questions
Does an Operations Support Specialist role qualify for EB-2 or EB-3 green card sponsorship?
Most Operations Support Specialist positions qualify under EB-3 as skilled workers, since the role typically requires at least two years of training or experience and a bachelor's degree. If your specific position requires an advanced degree and your employer can document that, EB-2 may apply. The classification depends on the job duties and the employer's internal requirements, not just the job title.
How does the PERM green card process differ from H-1B sponsorship for this role?
H-1B visa is a temporary nonimmigrant visa with an annual lottery and a six-year base limit, while PERM leads to permanent residency with no cap concerns at the EB-3 level for most countries. The PERM process requires your employer to run a supervised recruitment test through DOL before filing, which adds time upfront but results in a permanent green card rather than a renewable temporary status. Most Operations Support Specialist candidates from countries outside China and India face no significant backlog at the EB-3 level.
How long does the full green card process take for an Operations Support Specialist?
PERM labor certification typically takes six to twelve months with DOL, followed by USCIS adjudication of the I-140 petition, which can run three to six months under standard processing. If your priority date is current, you can then file I-485 for adjustment of status. For applicants from most countries, the entire process from PERM filing to green card approval commonly falls in the two to four year range, though country of birth and employer-specific delays affect the timeline.
What credentials should I have ready before pursuing green card sponsorship in this role?
Compile your degree transcripts, any credential evaluations showing U.S. equivalency, and documentation of your years of relevant experience in operations or support functions. PERM requires your employer to define minimum requirements for the role, and your qualifications must meet but not exceed those requirements at the time you were hired. If your degree is from outside the United States, a credential evaluation from a recognized evaluation service strengthens your case during the I-140 stage.
How do I find Operations Support Specialist jobs where the employer will actually sponsor a green card?
The most reliable approach is to search employers with a documented PERM filing history for this role or closely related operations titles. Migrate Mate filters job listings by employers who have filed for green card sponsorship, so you can focus your search on companies that have already committed to the PERM process rather than those who may be open to it in theory. Confirming sponsorship intent before the final interview stage saves significant time.