Green Card Order Management Specialist Jobs
Order Management Specialist jobs with green card sponsorship require employers to complete PERM labor certification with the Department of Labor before filing an I-140 petition with USCIS. EB-2 or EB-3 classification depends on your degree and experience. Priority date backlogs vary by country of birth, so starting the sponsorship process early matters.
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Get Access To All JobsAt ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Order Handling Manager
In this role, you will have the opportunity to provide customer support, including technical support, order, and payment-related assistance to achieve target levels of service quality, operational efficiency, and customer satisfaction. Each day, you will implement customer support strategy to increase operational excellence and customer satisfaction in the sales process. You will also showcase your expertise by supporting achievement of established targets by overseeing progress and implementing improvement actions as needed.
The work model for the role is: Onsite
CORE RESPONSIBILITIES:
- Implements customer support strategy to increase operational excellence and customer satisfaction in the sales process.
- Supports achievement of established targets by overseeing progress and implementing improvement actions as needed.
- Focuses on achievement of defined targets, including inventory turn on finished goods, on time delivery/customer requested on-time delivery, and Net Promoter Score (NPS).
- Processes orders by coordinating with Sales, Product Marketing, Logistics, Project Management, and other internal teams to ensure that customers receive accurate and timely delivery of products.
- Acts as the first port of call for customers’ queries and orders and ensures the resolution of customer issues. Be able to manage customer orders as primary contact for the duration of each order or small project, and be able to resolve specific issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate.
- Ensures accuracy of ERP with regard to commercial master data, payment/trade policy, customer contracts, etc.
- Shares functional best practices and lessons learned across the organization.
- Review customer requests and follow up with the internal stakeholders until completion of all necessary actions to obtain customer satisfaction.
QUALIFICATIONS
- Preferred bachelor’s degree in engineering, Business Administration, or related field with 2+ years relevant work experience in the following: customer experience success, project execution, and supply chain OR Associate’s degree in English, BA, or related field with 3+ years relevant work experience OR High School Diploma/GED with 5+ years of relevant work experience.
- Budget & Performance Management
- Data Analysis & Reporting
- Project Management
- Customer Satisfaction
- Inventory Management & Control
- Logistics
- Order Handling & Fulfillment
- Resource Management & Capacity Planning
What's in it for you? We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $68,600 and $109,760 annually.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Retirement
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time off
- ABB provides 11 paid holidays.
- Salaried exempt positions are provided vacation under a permissive time away policy.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Order Handling Manager
In this role, you will have the opportunity to provide customer support, including technical support, order, and payment-related assistance to achieve target levels of service quality, operational efficiency, and customer satisfaction. Each day, you will implement customer support strategy to increase operational excellence and customer satisfaction in the sales process. You will also showcase your expertise by supporting achievement of established targets by overseeing progress and implementing improvement actions as needed.
The work model for the role is: Onsite
CORE RESPONSIBILITIES:
- Implements customer support strategy to increase operational excellence and customer satisfaction in the sales process.
- Supports achievement of established targets by overseeing progress and implementing improvement actions as needed.
- Focuses on achievement of defined targets, including inventory turn on finished goods, on time delivery/customer requested on-time delivery, and Net Promoter Score (NPS).
- Processes orders by coordinating with Sales, Product Marketing, Logistics, Project Management, and other internal teams to ensure that customers receive accurate and timely delivery of products.
- Acts as the first port of call for customers’ queries and orders and ensures the resolution of customer issues. Be able to manage customer orders as primary contact for the duration of each order or small project, and be able to resolve specific issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate.
- Ensures accuracy of ERP with regard to commercial master data, payment/trade policy, customer contracts, etc.
- Shares functional best practices and lessons learned across the organization.
- Review customer requests and follow up with the internal stakeholders until completion of all necessary actions to obtain customer satisfaction.
QUALIFICATIONS
- Preferred bachelor’s degree in engineering, Business Administration, or related field with 2+ years relevant work experience in the following: customer experience success, project execution, and supply chain OR Associate’s degree in English, BA, or related field with 3+ years relevant work experience OR High School Diploma/GED with 5+ years of relevant work experience.
- Budget & Performance Management
- Data Analysis & Reporting
- Project Management
- Customer Satisfaction
- Inventory Management & Control
- Logistics
- Order Handling & Fulfillment
- Resource Management & Capacity Planning
What's in it for you? We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $68,600 and $109,760 annually.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Retirement
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time off
- ABB provides 11 paid holidays.
- Salaried exempt positions are provided vacation under a permissive time away policy.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
See all Green Card Order Management Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Order Management Specialist Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as an Order Management Specialist
Document progressive supply chain experience thoroughly
EB-3 skilled worker qualification requires at least two years of relevant experience, while EB-2 requires a bachelor's degree plus five years of progressive responsibility. Compile performance reviews, promotion records, and project documentation that shows increasing scope in order fulfillment, inventory coordination, or vendor management.
Find sponsors through Migrate Mate's verified database
Search Migrate Mate to identify employers who have sponsored green cards for Order Management Specialists before. Targeting companies with an established PERM history in operations or supply chain roles shortens your path to sponsorship compared to approaching employers with no prior experience filing for this occupation.
Look up prevailing wage before salary negotiations
Your employer must pay at least the DOL prevailing wage for your SOC code and work location throughout the PERM process. Use the OFLC Wage Search to look up the wage level tied to your experience before accepting an offer, so you can negotiate a compliant salary from day one.
Target mid-size manufacturers and distributors strategically
Order management roles at mid-size manufacturers, wholesale distributors, and third-party logistics companies frequently sponsor EB-3 petitions because these employers face tight domestic labor markets for experienced coordinators. Supply chain-intensive industries tend to have PERM infrastructure already in place, reducing internal friction when you raise sponsorship.
Clarify O*NET alignment before PERM recruitment begins
PERM requires the employer to test the labor market using a job description that matches your actual duties. Review the O*NET profile for Order Management Specialists to confirm your role's duties align with the posted description, since a mismatch between your daily work and the PERM job ad can trigger an audit.
Understand priority dates before accepting a sponsorship offer
If you were born in India or China, your priority date backlog can span years even after USCIS approves your I-140. Ask prospective employers whether they will maintain your sponsorship through a long adjustment of status wait and confirm their policy on job portability under AC21 if you need to change roles later.
Green Card Order Management Specialist: Frequently Asked Questions
How is green card sponsorship for an Order Management Specialist different from H-1B sponsorship?
Green card sponsorship leads to lawful permanent residence, not a temporary status. For EB-2 or EB-3, your employer files a PERM labor certification with the Department of Labor, demonstrating no qualified U.S. workers are available, before petitioning USCIS with an I-140. H-1B visa requires an LCA and is capped by an annual lottery. PERM has no lottery but does have per-country priority date backlogs that can delay final approval for nationals of high-demand countries.
Does an Order Management Specialist role qualify for EB-2 or EB-3?
Most Order Management Specialist positions qualify under EB-3, either as professionals with a bachelor's degree or as skilled workers with at least two years of documented experience. EB-2 is available if the role genuinely requires an advanced degree or if you hold a bachelor's degree plus five years of progressive experience in supply chain, logistics, or operations management, and your employer structures the PERM job requirements accordingly.
How do I find employers who sponsor green cards for Order Management Specialists?
Migrate Mate lists employers with verified PERM and I-140 filing history for operations and supply chain roles, so you can focus your applications on companies that have already navigated the sponsorship process for similar positions. Searching by role type and location helps you identify employers in manufacturing, distribution, and logistics who have demonstrated willingness to sponsor rather than those who may consider it only under pressure.
What happens to my green card sponsorship if I change employers during the process?
The timing of a job change matters significantly. If your I-485 has been pending for at least 180 days and your new role is in the same or a similar occupation, AC21 job portability lets you switch employers without losing your place in the queue. Separately, if your original employer's I-140 was already approved, your priority date can carry over to a new employer's I-140 petition, protecting years of waiting time.
What does the PERM recruitment process mean for my job search timeline?
Before filing PERM with the Department of Labor, your employer must conduct a formal recruitment test that includes job postings, candidate reviews, and documented rejection of U.S. applicants. This process typically takes several months before the PERM application is even submitted. Building this preparation time into your expected sponsorship timeline helps you avoid being surprised by delays between accepting an offer and receiving an approved I-140.