Green Card Regional Operations Director Jobs
Regional Operations Director roles qualify for employment-based green card sponsorship under EB-2 or EB-3, depending on your degree and experience profile. Employers file a PERM labor certification with DOL before sponsoring your I-140 petition, making this a permanent residency pathway rather than a temporary work authorization.
Find Green Card Regional Operations Director JobsOverview
Showing 5 of 3,906+ Regional Operations Director jobs
See all 3,906+ Regional Operations Director Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Regional Operations Director roles.
Get Access To All JobsCompany Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications
- Maintains direct contact with customers before and after service delivery activities to support a positive customer experience and strengthen customer relationships.
- Supports service and sales organizations by developing and maintaining strong customer relationships through effective Customer Relationship Management (CRM) practices.
- Partners with field service, operations, finance, sales, and business teams to help achieve maintenance service revenue, contract renewal, and billable service goals.
- Coordinates with customers and internal stakeholders to obtain accurate accounts of equipment service events, and equipment failures, providing timely reporting and escalation when required.
- Executes service business processes and procedures while maintaining accurate records of service activities, customer interactions, operational reports, and business metrics.
- Ensures compliance with established SOX (Sarbanes-Oxley) controls and business processes related to revenue recognition, billing validation, customer approvals, and contract administration.
- Supports timely collection of billable and contract revenues to achieve quarterly and annual business objectives.
- Drives reduction in billable collection cycle times through proactive follow-up, issue resolution, and customer engagement.
- Maintains and updates customer account information, installed base records, and service activity data within SAP CRM and other business systems.
- Provides administrative and business operations support to regional management, including reporting, metrics analysis, meeting coordination, action item tracking, and business reviews.
- Develops and maintains management reports, dashboards, and operational metrics to support leadership decision-making.
- Supports customer visits, business reviews, leadership meetings, and employee engagement activities.
- Demonstrates flexibility and commitment during peak business periods, including month-end, quarter-end, and fiscal year-end activities, to ensure achievement of business goals.
- Identifies opportunities to improve service business processes, customer experience, operational efficiency, and compliance performance.
- Serves as a trusted liaison between customers, field service teams, leadership, and cross-functional business partners to ensure timely issue resolution and effective communication.
Minimum Qualifications
- Candidate should have at least a general degree qualification.
- Min 2 years’ experience in admin or customer service.
- Sensitive with numbers.
- Knowledge of SAP and CRM system (or similar system).
- Familiar with Microsoft Excel, knows how to use Vlookup and Pivot table.
- Able to work independently.
- Excellent communications and interpersonal skills.
- Candidate must be able to speak and write in English speaking customers and teams.
- Candidate must be based in Hillsboro/Beaverton Area.
Base Pay Range:
$25.15 - $42.75 Per Hour
Primary Location:
USA-OR-Hillsboro-Beaverton-KLA
KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications
- Maintains direct contact with customers before and after service delivery activities to support a positive customer experience and strengthen customer relationships.
- Supports service and sales organizations by developing and maintaining strong customer relationships through effective Customer Relationship Management (CRM) practices.
- Partners with field service, operations, finance, sales, and business teams to help achieve maintenance service revenue, contract renewal, and billable service goals.
- Coordinates with customers and internal stakeholders to obtain accurate accounts of equipment service events, and equipment failures, providing timely reporting and escalation when required.
- Executes service business processes and procedures while maintaining accurate records of service activities, customer interactions, operational reports, and business metrics.
- Ensures compliance with established SOX (Sarbanes-Oxley) controls and business processes related to revenue recognition, billing validation, customer approvals, and contract administration.
- Supports timely collection of billable and contract revenues to achieve quarterly and annual business objectives.
- Drives reduction in billable collection cycle times through proactive follow-up, issue resolution, and customer engagement.
- Maintains and updates customer account information, installed base records, and service activity data within SAP CRM and other business systems.
- Provides administrative and business operations support to regional management, including reporting, metrics analysis, meeting coordination, action item tracking, and business reviews.
- Develops and maintains management reports, dashboards, and operational metrics to support leadership decision-making.
- Supports customer visits, business reviews, leadership meetings, and employee engagement activities.
- Demonstrates flexibility and commitment during peak business periods, including month-end, quarter-end, and fiscal year-end activities, to ensure achievement of business goals.
- Identifies opportunities to improve service business processes, customer experience, operational efficiency, and compliance performance.
- Serves as a trusted liaison between customers, field service teams, leadership, and cross-functional business partners to ensure timely issue resolution and effective communication.
Minimum Qualifications
- Candidate should have at least a general degree qualification.
- Min 2 years’ experience in admin or customer service.
- Sensitive with numbers.
- Knowledge of SAP and CRM system (or similar system).
- Familiar with Microsoft Excel, knows how to use Vlookup and Pivot table.
- Able to work independently.
- Excellent communications and interpersonal skills.
- Candidate must be able to speak and write in English speaking customers and teams.
- Candidate must be based in Hillsboro/Beaverton Area.
Base Pay Range:
$25.15 - $42.75 Per Hour
Primary Location:
USA-OR-Hillsboro-Beaverton-KLA
KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
See all 3,906+ Green Card Regional Operations Director Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Regional Operations Director Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship in Regional Operations Director
Match your credentials to the right EB category
Regional Operations Director roles can qualify under EB-2 if the position requires an advanced degree, or EB-3 if a bachelor's degree suffices. Document your specific degree field and years of progressive management experience before approaching employers.
Target employers with PERM filing history
Large multi-site employers in logistics, healthcare systems, and retail chains file PERM labor certifications regularly for senior operations roles. Search OFLC disclosure data by SOC code 11-1021 to identify companies that have sponsored this title before.
Use Migrate Mate to find sponsoring employers
Filtering by green card sponsorship history saves months of outreach to companies that won't sponsor. Migrate Mate surfaces Regional Operations Director roles at employers with verified EB-2 and EB-3 filing records, so you're applying where sponsorship is already on the table.
Negotiate PERM timeline into your offer stage
PERM labor certification typically takes eight to twelve months before your I-140 is even filed. Confirm the employer's willingness to begin the process within your first year, not after a multi-year probationary review cycle.
Verify the job duties match DOL's specialty occupation criteria
PERM requires the employer to demonstrate that a Regional Operations Director role has a minimum educational requirement. Review the O*NET profile for this occupation and ensure your offer letter reflects duties that justify the degree threshold DOL will scrutinize.
Address prevailing wage before the recruitment period begins
DOL issues a prevailing wage determination before PERM recruitment starts, and the employer must offer at least that wage. Use the OFLC Wage Search to look up Level III or IV wages for your metro area so you're negotiating from an informed baseline.
Green Card Regional Operations Director: Frequently Asked Questions
Does a Regional Operations Director role qualify for EB-2 or EB-3 green card sponsorship?
It depends on how the employer defines the minimum requirements for the position. If the role genuinely requires a master's degree or equivalent advanced credential, EB-2 applies. If a bachelor's degree with progressive experience is the documented minimum, EB-3 is the more common path. The distinction matters for priority date processing, especially for Indian and Chinese nationals facing longer backlogs at the EB-3 level.
How does the PERM green card process differ from H-1B sponsorship for this role?
H-1B visa is a temporary work visa with a three-year initial period, subject to the annual cap lottery and renewal limits. PERM-based green card sponsorship has no annual cap at the petition level and leads to permanent residency, not just temporary authorization. The tradeoff is timeline: PERM labor certification, I-140 approval, and adjustment of status can take two to four years or more depending on your nationality and USCIS processing speeds.
What does the PERM recruitment process require for a senior operations role?
Before filing PERM, the employer must run DOL-mandated recruitment steps, including job postings, internal notices, and newspaper advertisements, to demonstrate no qualified U.S. worker is available. For a Regional Operations Director, the employer must define minimum job requirements narrowly enough to be defensible but not so narrow that DOL flags them as tailored to your specific background. This process typically takes sixty to ninety days before the PERM application is even submitted.
How do I find Regional Operations Director jobs where employers are open to green card sponsorship?
Most job postings don't specify green card sponsorship explicitly, which makes direct outreach inefficient. Migrate Mate indexes employers by their historical PERM and I-140 filing activity, so you can search for Regional Operations Director openings specifically at companies that have already sponsored this type of role, rather than discovering their sponsorship policy during the offer stage.
Can I change employers after my I-140 is approved but before I get my green card?
Yes, under AC21 portability rules, you can change to a same or similar occupational role after your I-140 has been approved and your adjustment of status application has been pending for at least 180 days. Regional Operations Director and related senior operations management titles generally fall within the same SOC classification, but the new employer does not need to refile PERM on your behalf. Confirm the role similarity with an immigration attorney before making the move.