Green Card Service Tech Jobs
Service Tech roles qualify for EB-2 and EB-3 green card sponsorship when the position requires specialized technical training and a U.S. employer is willing to file PERM labor certification. Sponsorship converts a temporary job offer into permanent residency, with no annual lottery and a direct path through I-140 to a green card.
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Get Access To All JobsGaming:
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
Are you ready to level up your career? At Light & Wonder, we are committed to making the best games in the world. We are looking for smart, passionate, and creative people to join our team and help us transform the gaming world. We are a global, industry-leading gaming technology company that embraces challenge, fosters an inclusive culture, values integrity, innovation and winning, and is committed to developing and supporting its people. As a member of our award-winning Field Service team, you will be instrumental in installing, maintaining and troubleshooting our award-winning games at our customer sites. If you are ready to play… come join us and let’s make games!
In this Customer facing role you will....
- Perform Preventative maintenance on EGM’s (Electronic Gaming Machines), ETG’s (Electronic Table Games), and equipment, keeping in accordance with Gaming Commission and company standards and specifications.
- Ensure proper operations of the EGM’s, and ETG’s via diagnostic tests, software settings, and functional testing.
- Navigate Management Terminal (MT) daily to verify EGM’s status.
- Where applicable, assemble and prepare accessories for installations per change order.
- Complete accurate Incident Reports in accordance with the Gaming Commission and company standards.
- Complete required maintenance records in a clear and precise manner.
- Complete detailed daily/weekly tech logs.
- Adhere to L&W's Field Service established standards, policies, and procedures.
- Follow L&W's safety procedures (vehicle safety, loading games, ladder use, and electricity).
- Ensures all tools and equipment used are kept in proper, safe, and working condition.
- Stay current with all Light & Wonder Field Advisories and eLearning.
- Review customer issues with management, and technical lead as they arise.
Qualifications
- Must be at least 21 years of age, maintain a valid driver’s license, and be able to obtain and maintain gaming licenses as required.
- One year experience in the assembly, testing, and repair of electronic gaming devices, or six months experience and related gaming school certificate of completion, or equivalent.
- Perform basic troubleshooting techniques in isolating and correcting problems down to an assembly level.
- Basic knowledge of electricity, electronics, and mechanics of gaming type devices.
- Basic understanding of network communication, and network troubleshooting.
- Must be able to lift and carry 50 lbs. on a regular basis for short distances.
- Must be able to climb ladders, bend, kneel, and crouch to perform install tasks.
- Transport heavy equipment using proper moving devices.
- Demonstrate safe and proper use of hand tools and power tools.
- Basic knowledge of PC operation, and security risks relating to PC operation.
- Basic Microsoft Office skills (Outlook, Word, Excel, and Power Point).
- Ability to read and understand Light & Wonder schematics and service manuals.
- Ability to maintain good customer relations, both internally and externally.
- Quickly develop basic knowledge of current Light & Wonder gaming devices to the assembly level.
- Good problem-solving skills.
- Travel requirements may include occasional overnight stays.
Education
High school diploma or equivalent.
College level electronics training helpful.
Work Conditions: The working conditions are representative and typical of similar jobs in comparable organizations.
Light & Wonder Corporation and its affiliates are engaged in highly regulated gaming and lottery businesses. As a result, certain Light & Wonder may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law.
Gaming:
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
Are you ready to level up your career? At Light & Wonder, we are committed to making the best games in the world. We are looking for smart, passionate, and creative people to join our team and help us transform the gaming world. We are a global, industry-leading gaming technology company that embraces challenge, fosters an inclusive culture, values integrity, innovation and winning, and is committed to developing and supporting its people. As a member of our award-winning Field Service team, you will be instrumental in installing, maintaining and troubleshooting our award-winning games at our customer sites. If you are ready to play… come join us and let’s make games!
In this Customer facing role you will....
- Perform Preventative maintenance on EGM’s (Electronic Gaming Machines), ETG’s (Electronic Table Games), and equipment, keeping in accordance with Gaming Commission and company standards and specifications.
- Ensure proper operations of the EGM’s, and ETG’s via diagnostic tests, software settings, and functional testing.
- Navigate Management Terminal (MT) daily to verify EGM’s status.
- Where applicable, assemble and prepare accessories for installations per change order.
- Complete accurate Incident Reports in accordance with the Gaming Commission and company standards.
- Complete required maintenance records in a clear and precise manner.
- Complete detailed daily/weekly tech logs.
- Adhere to L&W's Field Service established standards, policies, and procedures.
- Follow L&W's safety procedures (vehicle safety, loading games, ladder use, and electricity).
- Ensures all tools and equipment used are kept in proper, safe, and working condition.
- Stay current with all Light & Wonder Field Advisories and eLearning.
- Review customer issues with management, and technical lead as they arise.
Qualifications
- Must be at least 21 years of age, maintain a valid driver’s license, and be able to obtain and maintain gaming licenses as required.
- One year experience in the assembly, testing, and repair of electronic gaming devices, or six months experience and related gaming school certificate of completion, or equivalent.
- Perform basic troubleshooting techniques in isolating and correcting problems down to an assembly level.
- Basic knowledge of electricity, electronics, and mechanics of gaming type devices.
- Basic understanding of network communication, and network troubleshooting.
- Must be able to lift and carry 50 lbs. on a regular basis for short distances.
- Must be able to climb ladders, bend, kneel, and crouch to perform install tasks.
- Transport heavy equipment using proper moving devices.
- Demonstrate safe and proper use of hand tools and power tools.
- Basic knowledge of PC operation, and security risks relating to PC operation.
- Basic Microsoft Office skills (Outlook, Word, Excel, and Power Point).
- Ability to read and understand Light & Wonder schematics and service manuals.
- Ability to maintain good customer relations, both internally and externally.
- Quickly develop basic knowledge of current Light & Wonder gaming devices to the assembly level.
- Good problem-solving skills.
- Travel requirements may include occasional overnight stays.
Education
High school diploma or equivalent.
College level electronics training helpful.
Work Conditions: The working conditions are representative and typical of similar jobs in comparable organizations.
Light & Wonder Corporation and its affiliates are engaged in highly regulated gaming and lottery businesses. As a result, certain Light & Wonder may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law.
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Get Access To All JobsTips for Finding Green Card Sponsorship in Service Tech
Document your technical certifications before applying
Gather manufacturer certifications, trade licenses, and any formal apprenticeship completions into one organized package. PERM requires your employer to verify your qualifications meet the job's minimum requirements, and gaps in documentation delay the process.
Target employers with active PERM filing history
Search DOL PERM disclosure data to identify service companies that have sponsored foreign technicians before. Employers already familiar with the PERM process move faster and are less likely to withdraw sponsorship mid-filing due to unfamiliarity with costs or timelines.
Search green card sponsoring employers on Migrate Mate
Migrate Mate filters Service Tech openings by employers with verified green card sponsorship history. You can identify which companies have sponsored technicians through EB-3 and start your outreach with confirmed sponsors rather than guessing.
Clarify sponsorship intent before accepting any offer
Ask the hiring manager directly whether the company will commit to PERM filing, not just H-1B visa transfer. Some service employers assume a temporary work visa is sufficient and haven't budgeted for the full PERM and I-140 costs that employment-based green card sponsorship requires.
Check the prevailing wage for your service tech specialty
Use the OFLC Wage Search to look up the wage level for your specific O*NET occupation code before negotiating salary. PERM requires your employer to pay at least the DOL prevailing wage, and if your offered salary falls below it, the labor certification will be denied.
Understand the PERM recruitment audit risk for skilled trades
PERM for EB-3 skilled worker roles requires employers to run a mandatory recruitment process proving no qualified U.S. workers are available. DOL audits a significant share of these filings, so confirm your sponsoring employer has legal counsel experienced with skilled trade PERM cases.
Green Card Service Tech: Frequently Asked Questions
Do Service Tech jobs qualify for EB-2 or EB-3 green card sponsorship?
Most Service Tech roles qualify under EB-3 as skilled workers, which requires at least two years of training or experience. If your position requires a bachelor's degree in a specific technical field, EB-2 may also apply. Your employer files PERM labor certification with DOL to start either pathway, followed by an I-140 petition with USCIS.
How does green card sponsorship differ from H-1B sponsorship for a Service Tech role?
H-1B is a temporary visa requiring annual renewals and is subject to a lottery that most applicants don't win. EB-3 green card sponsorship has no lottery and no annual cap concern for most nationalities, but it takes longer, typically several years from PERM to approval. The end result is permanent residency rather than a temporary work authorization that can expire or go unselected.
What does the PERM labor certification process involve for a Service Tech position?
Your employer submits a PERM application to DOL certifying that no qualified U.S. workers were available for the role at the prevailing wage. This requires a documented recruitment campaign, including job postings and applicant reviews. DOL reviews the application and may audit it, which can add months to the timeline. Only after PERM certification can your employer file the I-140 petition with USCIS.
How can I find Service Tech employers that sponsor green cards?
Migrate Mate lets you search Service Tech jobs filtered specifically by employers with green card sponsorship history. This saves you from applying broadly and discovering sponsorship limitations only after an offer. Focusing on employers who have completed PERM filings before significantly increases the likelihood that your sponsorship will proceed without delays or withdrawals.
How long does the EB-3 green card process take for a Service Tech worker?
From PERM filing to a green card, the EB-3 process typically runs three to six years or longer, depending on your country of birth and the current USCIS priority date backlog. PERM itself takes six to eighteen months, the I-140 adds several months more, and adjustment of status or consular processing follows. Nationals of countries with high immigration demand face the longest waits due to per-country annual limits.