Green Card Sales Support Specialist Jobs
Sales Support Specialist roles qualify for EB-3 green card sponsorship when employers can demonstrate no qualified U.S. worker is available through the PERM labor certification process. Positions requiring a bachelor's degree and specialized CRM or B2B sales operations experience may also qualify under EB-2, leading to permanent U.S. residency.
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INTRODUCTION
This position supports all commercial related activities for our Direct Accounts and Business Partners including, but not limited to, pricing proposals, contract creation, deal and SOW support and review, validation of contracts, SOW and purchase orders, contract management, account set-up and, providing support to field sales, project managers and sales partners for quoting purposes of our products and services. Ensures deals, opportunities and purchase orders are processed efficiently and align to JSOX and other TGCS policies, works closely with finance and legal when required. Works collaboratively and often across functional teams to drive TGCS business objects and to resolve problems and issues through research and consulting with cross functional teams. Responsible for creating contracts, service projects and product quotes using quoting tools for new and existing clients and business partners. Provides contractual, operational, and transactional support directly to our internal and external customers. The Sales Operations Support Specialist II is a developing position who can manage autonomously standard, basic and some advanced business scenarios. Will need guidance and assistance for more challenging deals, projects, opportunities, and tasks with some supervision. Has a solid understanding of department processes, tools, and Oracle. Is capable of training new employees on fundamental business processes, tools, and Oracle.
BASIC QUALIFICATIONS
- Bachelor’s degree or minimum of 3 years of related sales operations / sales support work experience internal or external
- Minimum 3 years of understanding and creating, validating, and processing customer contracts and product proposals for Services and HW/SW offerings
- Proficiency with Microsoft Office: Intermediate Excel skills required; Teams, One Note; SharePoint and PowerPoint recommended
- Attention to details a must along with good organization skills
- Oracle experience with focus on one or more of the following tracks, Projects, OKS or Q2C
- Excellent oral and written communication skills
- Excellent presentation skills with the ability to present to management
- Personal dedication with the drive to achieve set goals and work independently
- Team player that works well with others and collaborates with other organizations
- Have a deep understanding of customer needs and exceed customer expectations
- Time management skills to ensure all deadlines are met
- Ability to work under pressure and prioritize workload, complex tasks and issues as required
- Self-motivated, self-confident, and able to handle peaks of workload; enthusiastic and flexible
- Provide contract review and advice, especially relative to billing and revenue recognition
- Problem solving/analytical skills
- Participation with annual budget planning and quarterly forecasting
- An understanding of the TGCS business, customers, products and services solutions a plus
- Availability to be flexible with working hours especially at month and quarter ends is critical
Responsibilities
- Quote/Contract Creation, Contract/Order Review and Validation, Contract/ Registration/Deal Processing - Provide support for all commercial related activities for our Direct Accounts and Business Partners including, but not limited to, contract creation, utilization of quoting tools, pricing proposals, service projects, deal and SOW support and review, validation of contracts, SOW and purchase orders, contract management, account set-up, product configurations, service offerings, processing deals and purchase orders efficiently, registering and management of service contracts and, support client rollouts and product and offerings transitions. Work collaboratively and often across functional teams to drive TGCS business objects and to resolve problems and issues through research and consulting with cross functional teams. Provide contractual, operational, and transactional support directly to our internal and external customers.
- Operations Key Metrics - Assist in providing Operational Metrics to highlight organizational performance and for management review and discussion on variances.
- Operation Processes / Procedures / IT Enhancements - Maintaining current processes and assist to improve efficiency and accuracy. Focus on automation by using current tools and reduce the amount of manual spreadsheet efforts. Assist with creating process documentation, training of processes, and process improvement initiatives to improve the overall delivery of support. Identify issues and improvements and propose IT enhancements with internal systems, including but not limited to review of Functional Design Documents and User Acceptance Testing.
- Business Controls / Audits - Assist with JSOX and reviews with external auditors. Electronically store all pertinent documentation (contracts, proposals, quoting, pricing, forecasts etc.).
- Other Activities - Perform other related duties as required.
ABOUT THE COMPANY
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
- Group health coverage (medical, dental, & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- 401(k) plan (with company match)
- Company provided life insurance
- Pet Insurance
- Employee discounts
- Generous paid holiday schedule, paid vacation & sick/personal days
EEO
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request accommodation.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Sales Support Specialist
Document your sales operations credentials early
Pull together performance records, CRM certifications, and any B2B pipeline documentation before you apply. PERM requires your employer to prove your qualifications match the role, so having clean credential records speeds up the labor certification audit.
Target employers with active PERM filing history
Search the DOL's OFLC disclosure data for employers who have filed PERM applications for Sales Support or Sales Operations roles. Past filings signal an established HR and legal process, cutting months off your sponsorship timeline.
Clarify the EB-2 versus EB-3 path with your employer
If your role requires a bachelor's degree in business, marketing, or a related field, ask the hiring team whether they'll support EB-2. EB-3 is more common for this title, but EB-2 can shorten wait times significantly for candidates from countries without EB-3 backlogs.
Use Migrate Mate to find green card sponsoring employers
Filter Sales Support Specialist jobs by green card sponsorship history using Migrate Mate, which surfaces employers with verified PERM filing activity so you're not cold-applying to companies that have never sponsored a foreign worker.
Negotiate PERM filing timing before accepting an offer
Ask directly when the employer plans to initiate PERM after your start date. Some companies wait 12 to 18 months post-hire before filing, which matters if your OPT or H-1B visa runway is limited. Get a written timeline in your offer letter if possible.
Verify your prevailing wage category matches your duties
Use the OFLC Wage Search to look up the prevailing wage for Sales Support Specialist under your metro area before your offer arrives. If your actual duties align with a higher O*NET wage level, a mismatch on the LCA can delay or derail your PERM filing.
Green Card Sales Support Specialist: Frequently Asked Questions
Do Sales Support Specialist roles typically qualify for EB-2 or EB-3 green card sponsorship?
Most Sales Support Specialist positions qualify under EB-3, which covers skilled workers and professionals with a bachelor's degree. If the role requires an advanced degree or the employer can justify EB-2 based on the position's complexity, EB-2 sponsorship is possible. Your employer's immigration counsel determines the category based on the actual job duties and minimum requirements documented in the PERM application.
How does green card sponsorship differ from H-1B for a Sales Support Specialist?
H-1B is a temporary status with a two-year initial period, an annual lottery, and employer dependency. EB-3 green card sponsorship through PERM leads to permanent residency with no annual cap at the petition level for most nationalities. The process takes longer, often two to four years including PERM, I-140, and adjustment of status, but the outcome is permanent authorization untied to a single employer after you file for adjustment.
What does the PERM labor certification process involve for this role?
Your employer must conduct a supervised recruitment campaign documented with DOL to show no minimally qualified U.S. worker applied for the Sales Support Specialist role. This includes posting the job, reviewing applications, and documenting rejection reasons. USCIS then reviews the I-140 petition once DOL certifies the labor market test. The entire PERM stage currently averages 12 to 18 months before the I-140 can be filed.
How can I find Sales Support Specialist jobs with verified green card sponsorship?
Migrate Mate lets you search Sales Support Specialist jobs filtered by employers with PERM filing history, so you can target companies that have already navigated the sponsorship process rather than guessing based on company size alone. Roles listed there reflect actual DOL disclosure data, which is a more reliable signal of sponsorship willingness than a job posting that simply says 'visa sponsorship available.'
Can my employer start the green card process while I'm on H-1B or OPT?
Yes. Employers can file a PERM application on your behalf while you hold H-1B status or are on OPT, as long as the sponsorship is for a permanent position and the job offer is bona fide. Filing early matters because USCIS uses your I-140 priority date to determine your place in the green card queue, and earlier filing locks in a better position even if adjustment of status takes years.