H-1B Visa Claims Specialist Jobs
Claims Specialist roles qualify for H-1B sponsorship when the position requires a bachelor's degree in a directly related field such as business administration, finance, or risk management. Insurance carriers, third-party administrators, and self-insured employers all file LCAs through DOL before petitioning USCIS, and cap-subject filings enter the annual lottery each March.
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Get Access To All JobsINTRODUCTION
The primary function of the Administrative Claims Specialist is to provide administrative support to Claims Adjusters within the Property Unit.
Responsibilities
- Process salvage paperwork, which includes retrieving incoming mail from the mailroom and sending appropriate documents and keys to salvage yards.
- Secure several required documents such as automobile titles from our customers and/or finance companies and securing Power of Attorney forms.
- Maintain effective follow-ups on pending files, advising customers of missing documentation required to process salvage titles to ensure salvage cases are moving on a timely basis.
- Assist the Total Loss adjuster in making calls to financial institutions to obtain Letters of Guarantee.
- Upon receipt of proper documentation, assign cases to our Salvage vendor for title processing.
- Issues claim loss and/or expense payments and handles overnight check requests. Will also issue hold-back payments when necessary.
- Alert management in cases where we should consider alternate means of disposal.
- Works within a team environment to support all the members of the team. Shows the ability to multi-task and prioritize assignments, based on their overall level of importance.
- Provides excellent customer service when dealing with external customers, as well as internal customers, both verbally and through written communication.
QUALIFICATIONS
- 1-3 years of Customer Service or Insurance background preferred.
- Analytical and problem resolution skills.
- Working knowledge of Microsoft Products (WORD, EXCEL, Outlook, Internet).
- Working knowledge of ClaimsPro and ImageRight.
- Strong knowledge of customer service techniques and processes.
- Ability to perform with minimal supervision.
- Excellent interpersonal skills.
- Ability to multitask and work under pressure.
- Must possess excellent verbal and written communication skills.
- High School Diploma required.
SALARY RANGE
The pay range for this position is $42,000 to $55,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
- 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays.
- Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision).
- Annual 401(k) Employer Contribution.
- Free onsite gym and health center at our Woodbridge Location.
- Resources to promote Professional Development (LinkedIn Learning and licensure assistance).
- Robust health and wellness program and fitness reimbursements.
- Various Paid Family leave options including Paid Parental Leave.
- Tuition Reimbursement.
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
INTRODUCTION
The primary function of the Administrative Claims Specialist is to provide administrative support to Claims Adjusters within the Property Unit.
Responsibilities
- Process salvage paperwork, which includes retrieving incoming mail from the mailroom and sending appropriate documents and keys to salvage yards.
- Secure several required documents such as automobile titles from our customers and/or finance companies and securing Power of Attorney forms.
- Maintain effective follow-ups on pending files, advising customers of missing documentation required to process salvage titles to ensure salvage cases are moving on a timely basis.
- Assist the Total Loss adjuster in making calls to financial institutions to obtain Letters of Guarantee.
- Upon receipt of proper documentation, assign cases to our Salvage vendor for title processing.
- Issues claim loss and/or expense payments and handles overnight check requests. Will also issue hold-back payments when necessary.
- Alert management in cases where we should consider alternate means of disposal.
- Works within a team environment to support all the members of the team. Shows the ability to multi-task and prioritize assignments, based on their overall level of importance.
- Provides excellent customer service when dealing with external customers, as well as internal customers, both verbally and through written communication.
QUALIFICATIONS
- 1-3 years of Customer Service or Insurance background preferred.
- Analytical and problem resolution skills.
- Working knowledge of Microsoft Products (WORD, EXCEL, Outlook, Internet).
- Working knowledge of ClaimsPro and ImageRight.
- Strong knowledge of customer service techniques and processes.
- Ability to perform with minimal supervision.
- Excellent interpersonal skills.
- Ability to multitask and work under pressure.
- Must possess excellent verbal and written communication skills.
- High School Diploma required.
SALARY RANGE
The pay range for this position is $42,000 to $55,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
- 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays.
- Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision).
- Annual 401(k) Employer Contribution.
- Free onsite gym and health center at our Woodbridge Location.
- Resources to promote Professional Development (LinkedIn Learning and licensure assistance).
- Robust health and wellness program and fitness reimbursements.
- Various Paid Family leave options including Paid Parental Leave.
- Tuition Reimbursement.
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Claims Specialist
Verify your degree aligns with claims work
USCIS evaluates whether your specific degree field supports a Claims Specialist role. A degree in business, finance, or risk management typically satisfies the specialty occupation requirement. A general studies degree may draw a Request for Evidence.
Look up prevailing wages before negotiating
Use the OFLC Wage Search to find the Level I through Level IV wage for Claims Specialist roles in your target metro. Your offer must meet or exceed the certified LCA wage, so knowing the tiers prevents surprises at the filing stage.
Target employers enrolled in E-Verify
E-Verify enrollment doesn't guarantee H-1B sponsorship, but it signals an employer already manages federal employment compliance. Third-party administrators and large carriers are more likely to have dedicated HR infrastructure for visa filings than smaller brokerages.
Find H-1B sponsors using Migrate Mate
Filter Claims Specialist roles by employers with verified H-1B LCA filing history on Migrate Mate. This surfaces companies that have sponsored the role before, cutting out the guesswork of cold-applying to employers who have never filed for this occupation.
Ask about cap-exempt filing pathways early
If an insurer or TPA is affiliated with a nonprofit or government entity, they may qualify as a cap-exempt employer, bypassing the annual lottery entirely. Raise this question with HR before the March registration window closes to avoid a year-long delay.
Prepare your license documentation before filing
Many Claims Specialist roles require state adjuster licenses, and USCIS may request proof that you hold or are eligible for the required license. Gather your credential documentation and check state reciprocity rules so your employer's attorney can include them in the I-129 petition package.
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Find Claims Specialist JobsClaims Specialist H-1B Visa: Frequently Asked Questions
Does a Claims Specialist role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer defines the position. USCIS requires that the role normally requires a bachelor's degree in a specific field, not just any degree. Claims Specialist roles tied to insurance liability analysis, medical billing review, or financial loss assessment are more defensible than general claims intake positions. Your employer's attorney should document that the duties require theoretical and practical application of a specialized body of knowledge.
Which industries hire Claims Specialists willing to sponsor H-1B visas?
Property and casualty insurers, health insurance carriers, third-party administrators, and self-insured corporations with in-house claims departments are the most active sponsors. Workers' compensation and disability claims operations at larger regional carriers also file H-1B petitions for this role. Use Migrate Mate to identify employers with a documented LCA filing history for Claims Specialist or closely related occupations before applying.
What happens to my H-1B status if my claims role changes after I'm approved?
Material changes to your job duties, worksite location, or employer require an amended H-1B petition filed with USCIS before the change takes effect. Moving from property claims to liability claims within the same employer may or may not be material depending on how significantly the duties and SOC code shift. Your employer's immigration counsel should evaluate any role change against the approved petition's description to determine whether an amendment is required.
Can I transfer my H-1B to a new claims employer mid-status?
Yes, H-1B portability under AC21 lets you start working for a new H-1B sponsor once the transfer petition is filed, provided your current H-1B has been approved for at least 180 days and you remain in valid status. Your new employer must file a new I-129 and certified LCA for the Claims Specialist role before your start date. You don't need to wait for USCIS approval to begin work after the receipt notice is issued.
How does the DOL prevailing wage requirement affect claims roles specifically?
DOL assigns Claims Specialists to a SOC code and then sets wage levels based on geography and experience tier. Level I wages apply to entry-level positions; Level II and above apply to roles requiring independent judgment or specialization. Your employer must certify in the LCA that your offered compensation meets or exceeds the applicable level. You can verify the wage floor for your metro using the OFLC Wage Search before you receive a formal offer.
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