H-1B Visa Client Advocate Jobs
Client Advocate jobs at H-1B visa-sponsoring employers typically sit within healthcare systems, insurance carriers, and financial services firms that require a bachelor's degree in social work, psychology, public health, or a related field. The role qualifies as a specialty occupation, making it a viable H-1B pathway for skilled professionals with the right credentials.
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INTRODUCTION
Associate Director - Client Advocate - Reinsurance
This is a hybrid role with the flexibility to work both virtually and from our New York City, Chicago or Atlanta office
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one engaged team and we are passionate about helping our colleagues and clients succeed.
ROLE AND RESPONSIBILITIES
The Associate Director (Client Advocate II) at Aon carries a wide-ranging set of responsibilities focused on reinsurance broking and client engagement. You will independently manage documentation, adhere to company regulations, and collaborate with internal teams on client plans. You will take initiative in interacting with clients and broker teams, analyze and assess claim details, and confirm accuracy in claims data. Account coordination, support for reinsurance placements, and serving as an intermediary among brokers, clients, and markets will be essential to your role. Additionally, you will prepare and review reinsurance submissions, spot and fix coding or invoice errors, and compose codes for clients and reinsurers. Leading and training fellow client advocates, defining team targets, and promoting communication and collaboration will also be part of your everyday responsibilities.
Job responsibilities:
- Learn and retain knowledge of the reinsurance broking process without supervision.
- Receipt of submission from client.
- Request a quote from the reinsurer.
- Quote from reinsurer and to client.
- Firm order from client and to reinsurance market(s).
- Invoicing.
- Evidence of Cover document production.
- Acquire and implement understanding of Aon’s proprietary systems.
- Independently work with client services to answer queries.
- Collaborate with Internal Audit to prepare documentation and follow company compliance policies.
- Attend prescribed Aon My Learning courses.
- Actively connect and maintain communication with clients and broker teams.
- Review and analyze claim details, verify accuracy in claims data, and work with brokers on client concerns.
- Support pre and post reinsurance placements.
- Communicate clearly with clients and markets, serving as a bridge.
- Prepare and review reinsurance submissions using Aon’s proprietary systems.
- Identify and resolve coding or invoice inaccuracies with accounting.
- Work with the Business Entity Office (BEO) in crafting codes for clients and reinsurers.
- Train and lead other client advocates in compliance and established guidelines.
- Set and achieve realistic and stretch targets for the team.
- Strengthen relationships with cedents and reinsurers.
- Monitor and facilitate external and internal relationships.
- Encourage open communication and cooperation among different teams.
- Prepare and review performance management reports to ensure customer service standards are met.
BASIC QUALIFICATIONS
- 10+ years of experience within the commercial insurance or reinsurance industry.
- Bachelor’s degree in Business Administration, Risk Management, a related field, or equivalent professional experience.
- Proven experience in complex account management - responding to high volume transactional requests.
- Exposure to loss run analysis and client insurance submissions.
- Excellent interpersonal and communication skills both written, verbal and active listening.
- Strategic and analytical thinking, with problem-solving creativity.
- Accuracy, thoroughness, and strong attention to detail.
- Strong leadership and project management skills.
- Proven ability and experience in applying judgment, problem-solving, decision-making, and negotiation skills.
- Ability to mentor and develop team members.
- Understanding and communication of broader Aon initiatives, goals, and focus.
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
COMPENSATION
- The salary range for this position (intended for U.S. applicants) is $90,000 to $120,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.
- This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
BENEFITS
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to:
- a 401(k) savings plan with employer contributions;
- an employee stock purchase plan;
- consideration for long-term incentive awards at Aon’s discretion;
- medical, dental and vision insurance;
- various types of leaves of absence;
- paid time off, including 12 paid holidays throughout the calendar year;
- 15 days of paid vacation per year;
- paid sick leave as provided under state and local paid sick leave laws;
- short-term disability and optional long-term disability;
- health savings account;
- health care and dependent care reimbursement accounts;
- employee and dependent life insurance and supplemental life and AD&D insurance;
- optional personal insurance policies;
- adoption assistance;
- tuition assistance;
- commuter benefits;
- and an employee assistance program that includes free counseling sessions.
Eligibility for benefits is governed by the applicable plan documents and policies.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Client Advocate
Match your degree to the role
Client Advocate positions qualify as specialty occupations when the employer ties the role to a specific degree field. Pull the O*NET profile for this occupation and confirm your degree field aligns before applying, since USCIS scrutinizes degree-to-job-duty fit closely.
Look up prevailing wages before negotiating
Your employer's LCA must certify a wage at or above the DOL prevailing wage for your worksite location. Run the OFLC Wage Search using the correct SOC code and your specific metro area before your offer conversation so you're not caught off guard.
Target employers with multi-state LCA experience
If your Client Advocate role involves serving clients across multiple office locations, confirm that your sponsoring employer will file a separate certified LCA for each worksite. Many candidates lose status when employers assume one LCA covers all sites.
Find sponsors using Migrate Mate's verified data
Search Client Advocate roles on Migrate Mate, which surfaces employers with verified H-1B LCA filing history by role and location. This cuts out guesswork on which healthcare networks and insurers actively sponsor this occupation.
Account for I-129 timing in your offer timeline
Your employer must file an I-129 petition with USCIS before your H-1B start date. For cap-subject candidates, the selection rules have changed recently, so confirm the current process with your employer's immigration counsel well before your OPT or grace period ends.
Document licensed credentials before the petition files
Client Advocate roles in clinical settings often require state-issued certifications or licenses. Gather certified translations of any foreign credentials and get any required state equivalency determinations completed before the I-129 is filed, since gaps delay USCIS adjudication.
H-1B Visa Client Advocate: Frequently Asked Questions
Does a Client Advocate role qualify as an H-1B specialty occupation?
Yes, when the position requires a bachelor's degree or higher in a specific related field such as social work, psychology, public health, or human services. Employers in healthcare systems, managed care organizations, and financial services routinely structure Client Advocate roles around these degree requirements, and USCIS has approved petitions for this occupation. The employer's job description must make the degree requirement explicit, not merely preferred.
Which industries sponsor H-1B visas for Client Advocate positions?
Healthcare networks, hospital systems, health insurance carriers, behavioral health organizations, and financial services firms are the most active sponsors for this occupation. These employers deal with complex case management and regulatory compliance work that supports a specialty occupation argument. You can browse verified H-1B-sponsoring employers by industry and location on Migrate Mate to identify active filers before you apply.
What happens to my H-1B status if I move to a new worksite location?
Your employer must file a new certified LCA with DOL for each worksite not already covered by your current LCA before you begin working there. This applies even if you're temporarily assigned to a client site or a satellite office. Failing to update the LCA is a compliance violation that can jeopardize your status, so flag any location changes to your employer's HR or immigration team immediately.
How long does H-1B sponsorship last for a Client Advocate role?
H-1B status is initially granted for up to three years and can be extended once for an additional three years, reaching a six-year maximum under the standard cap. Extensions beyond six years are possible only if you have a qualifying green card application pending at a specific stage. Your employer must file an I-129 extension petition with USCIS before your current status expires to maintain continuous work authorization.
What documents should I prepare before my employer starts the H-1B petition?
Gather official transcripts and your degree certificate, certified translations if any documents are in a language other than English, any state professional licenses or certifications required for the role, and a detailed resume showing duties that align with your degree field. For clinically licensed Client Advocates, obtain a credential evaluation from a USCIS-recognized evaluation service if your degree was earned outside the United States, since USCIS will assess degree equivalency as part of the specialty occupation determination.