Client Advocate Jobs in USA with Visa Sponsorship
Client Advocate roles sit at the intersection of communication, problem-solving, and relationship management, making them strong candidates for H-1B visa specialty occupation sponsorship. Employers in healthcare, insurance, and financial services file LCAs regularly for this title, and the role's bachelor's-degree requirement clears the specialty occupation threshold.
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INTRODUCTION
Associate Director - Client Advocate - Reinsurance
This is a hybrid role with the flexibility to work both virtually and from our New York City, Chicago or Atlanta office
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one engaged team and we are passionate about helping our colleagues and clients succeed.
ROLE AND RESPONSIBILITIES
The Associate Director (Client Advocate II) at Aon carries a wide-ranging set of responsibilities focused on reinsurance broking and client engagement. You will independently manage documentation, adhere to company regulations, and collaborate with internal teams on client plans. You will take initiative in interacting with clients and broker teams, analyze and assess claim details, and confirm accuracy in claims data. Account coordination, support for reinsurance placements, and serving as an intermediary among brokers, clients, and markets will be essential to your role. Additionally, you will prepare and review reinsurance submissions, spot and fix coding or invoice errors, and compose codes for clients and reinsurers. Leading and training fellow client advocates, defining team targets, and promoting communication and collaboration will also be part of your everyday responsibilities.
Job responsibilities:
- Learn and retain knowledge of the reinsurance broking process without supervision.
- Receipt of submission from client.
- Request a quote from the reinsurer.
- Quote from reinsurer and to client.
- Firm order from client and to reinsurance market(s).
- Invoicing.
- Evidence of Cover document production.
- Acquire and implement understanding of Aon’s proprietary systems.
- Independently work with client services to answer queries.
- Collaborate with Internal Audit to prepare documentation and follow company compliance policies.
- Attend prescribed Aon My Learning courses.
- Actively connect and maintain communication with clients and broker teams.
- Review and analyze claim details, verify accuracy in claims data, and work with brokers on client concerns.
- Support pre and post reinsurance placements.
- Communicate clearly with clients and markets, serving as a bridge.
- Prepare and review reinsurance submissions using Aon’s proprietary systems.
- Identify and resolve coding or invoice inaccuracies with accounting.
- Work with the Business Entity Office (BEO) in crafting codes for clients and reinsurers.
- Train and lead other client advocates in compliance and established guidelines.
- Set and achieve realistic and stretch targets for the team.
- Strengthen relationships with cedents and reinsurers.
- Monitor and facilitate external and internal relationships.
- Encourage open communication and cooperation among different teams.
- Prepare and review performance management reports to ensure customer service standards are met.
BASIC QUALIFICATIONS
- 10+ years of experience within the commercial insurance or reinsurance industry.
- Bachelor’s degree in Business Administration, Risk Management, a related field, or equivalent professional experience.
- Proven experience in complex account management - responding to high volume transactional requests.
- Exposure to loss run analysis and client insurance submissions.
- Excellent interpersonal and communication skills both written, verbal and active listening.
- Strategic and analytical thinking, with problem-solving creativity.
- Accuracy, thoroughness, and strong attention to detail.
- Strong leadership and project management skills.
- Proven ability and experience in applying judgment, problem-solving, decision-making, and negotiation skills.
- Ability to mentor and develop team members.
- Understanding and communication of broader Aon initiatives, goals, and focus.
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
COMPENSATION
- The salary range for this position (intended for U.S. applicants) is $90,000 to $120,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.
- This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
BENEFITS
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to:
- a 401(k) savings plan with employer contributions;
- an employee stock purchase plan;
- consideration for long-term incentive awards at Aon’s discretion;
- medical, dental and vision insurance;
- various types of leaves of absence;
- paid time off, including 12 paid holidays throughout the calendar year;
- 15 days of paid vacation per year;
- paid sick leave as provided under state and local paid sick leave laws;
- short-term disability and optional long-term disability;
- health savings account;
- health care and dependent care reimbursement accounts;
- employee and dependent life insurance and supplemental life and AD&D insurance;
- optional personal insurance policies;
- adoption assistance;
- tuition assistance;
- commuter benefits;
- and an employee assistance program that includes free counseling sessions.
Eligibility for benefits is governed by the applicable plan documents and policies.
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Get Access To All JobsTips for Finding Client Advocate Jobs
Frame your degree as directly relevant
H-1B sponsorship for Client Advocate roles hinges on proving specialty occupation. A degree in communications, psychology, social work, or business maps cleanly to the role. Document that connection explicitly in your resume and cover letter before applying.
Target industries with active LCA filings
Healthcare networks, insurance carriers, and SaaS companies file LCAs for Client Advocate positions far more consistently than retail or hospitality employers. Narrowing your search to these sectors puts you in front of sponsors who already know the process.
Search verified sponsors on Migrate Mate
Use Migrate Mate to browse Client Advocate roles at employers with confirmed LCA filing history, searchable by city and industry. This cuts the time you'd otherwise spend manually cross-referencing OFLC public disclosure data to identify active sponsors.
Check prevailing wage before salary negotiations
Your employer's LCA must certify a wage at or above the DOL prevailing wage for your location and role. Run the OFLC Wage Search for the Client Advocate occupation in your target city so you enter offer conversations knowing the minimum the employer is legally required to pay.
Confirm the employer files before accepting an offer
Ask HR directly whether they've sponsored H-1B workers in the past and whether their legal team handles I-129 petitions in-house or through outside counsel. Employers new to sponsorship often underestimate the LCA certification timeline, which can delay your start date.
Review the O*NET profile to sharpen your application
The O*NET occupation profile for Client Advocate roles lists the core tasks and knowledge areas USCIS reviewers reference when assessing specialty occupation. Aligning your resume language to those descriptors strengthens the employer's petition and reduces the risk of a Request for Evidence.
Frequently Asked Questions
Does a Client Advocate role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer defines the position. USCIS requires that the role normally requires a bachelor's degree in a specific field. Client Advocate jobs tied to healthcare case management, financial services, or software platforms typically qualify because the work requires specialized knowledge in those domains. Generic customer service roles framed as Client Advocate often do not, so the job description wording matters significantly.
Which visa types are realistic for Client Advocate sponsorship candidates?
H-1B is the most common path for degree-holding candidates. Australian citizens can pursue the E-3 visa, which has no lottery and a cap that has never been exhausted. Canadian and Mexican nationals should check whether their background qualifies under TN visa, though Client Advocate doesn't appear on the USMCA profession list as a standalone category, making TN unlikely without a tightly scoped job title like management consultant or economist.
What degree background do employers expect for a sponsored Client Advocate role?
Most employers sponsoring this role expect a bachelor's degree in communications, social work, psychology, public health, or business administration. Degrees in adjacent fields can work if you can demonstrate direct application to the role's duties. A mismatch between your degree and the job description is one of the most common triggers for an H-1B Request for Evidence on Client Advocate petitions.
How do I find Client Advocate jobs at employers who actually sponsor visas?
Migrate Mate lists Client Advocate roles at employers with verified LCA filing history, so you're only browsing companies that have already sponsored workers in relevant positions. That's the fastest way to avoid applying to employers who list jobs broadly but have no experience navigating the sponsorship process for this role type.
Can I switch Client Advocate employers while on H-1B status?
Yes. Under H-1B portability, you can start working for a new employer once they file a new I-129 petition on your behalf, provided you're maintaining valid H-1B status. You don't need to wait for the petition to be approved before your first day. The new employer must file a new LCA certified by DOL and submit the I-129 to USCIS before your start date.
What is the prevailing wage requirement for sponsored Client Advocate jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.