H-1B Visa Client Success Manager Jobs
Client Success Manager roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in business, communications, or a related field. Most CSM openings at mid-size and enterprise SaaS companies sponsor H-1B visas, particularly roles tied to technical products where domain expertise is a core requirement.
Find H-1B Visa Client Success Manager JobsOverview
Showing 5 of 587+ Client Success Manager jobs
See all 587+ Client Success Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Client Success Manager roles.
Get Access To All JobsJob Summary:
We are seeking a proactive and personable Client Success Manager (CSM) to nurture long-term relationships with our clients and ensure a seamless client experience. The CSM will act as the main point of contact for assigned clients, understand their needs, and coordinate with internal teams to deliver tailored solutions that drive satisfaction and retention.
Key Responsibilities:
- Build and maintain strong, long-term relationships with a portfolio of clients, focusing on satisfaction, retention, and success
- Serve as the primary point of contact for client inquiries, issues, and escalations
- Monitor client satisfaction and implement improvements as needed
- Drive product/service adoption by educating clients, providing tailored recommendations, and guiding them through best practices
- Monitor client health and engagement metrics, proactively identifying risks and opportunities
- Develop and execute retention strategies that increase client loyalty and reduce churn
- Lead regular client check-ins, success reviews, and feedback sessions to reinforce value and uncover unmet needs
- Act as the voice of the client internally, working with product, support, and sales teams to improve offerings and experiences
- Support onboarding and training initiatives to ensure clients are set up for long-term success
- Identify and nurture potential expansion opportunities through upselling or cross-selling
- Maintain accurate records of account activity, engagement, and growth opportunities in CRM systems
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Communications, or related field
- 3+ years of experience in account management, client services, or a similar role
- Strong interpersonal and communication skills, both written and verbal
- Ability to manage multiple accounts and projects simultaneously
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite
- Problem-solving mindset and a customer-first attitude
About us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Job Summary:
We are seeking a proactive and personable Client Success Manager (CSM) to nurture long-term relationships with our clients and ensure a seamless client experience. The CSM will act as the main point of contact for assigned clients, understand their needs, and coordinate with internal teams to deliver tailored solutions that drive satisfaction and retention.
Key Responsibilities:
- Build and maintain strong, long-term relationships with a portfolio of clients, focusing on satisfaction, retention, and success
- Serve as the primary point of contact for client inquiries, issues, and escalations
- Monitor client satisfaction and implement improvements as needed
- Drive product/service adoption by educating clients, providing tailored recommendations, and guiding them through best practices
- Monitor client health and engagement metrics, proactively identifying risks and opportunities
- Develop and execute retention strategies that increase client loyalty and reduce churn
- Lead regular client check-ins, success reviews, and feedback sessions to reinforce value and uncover unmet needs
- Act as the voice of the client internally, working with product, support, and sales teams to improve offerings and experiences
- Support onboarding and training initiatives to ensure clients are set up for long-term success
- Identify and nurture potential expansion opportunities through upselling or cross-selling
- Maintain accurate records of account activity, engagement, and growth opportunities in CRM systems
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Communications, or related field
- 3+ years of experience in account management, client services, or a similar role
- Strong interpersonal and communication skills, both written and verbal
- Ability to manage multiple accounts and projects simultaneously
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite
- Problem-solving mindset and a customer-first attitude
About us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
See all 587+ H-1B Visa Client Success Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Client Success Manager Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Client Success Manager
Confirm your role meets specialty occupation standards
USCIS requires your CSM position to need a specific bachelor's degree, not just any degree. Pull the O*NET profile for Customer Success Managers to document the typical education requirements before your employer files.
Target SaaS companies with established H-1B filing history
Use Migrate Mate to filter Client Success Manager jobs by employers with verified H-1B LCA filing history, so you're not relying on companies that have never sponsored the role before.
Get your LCA wage level matched to your actual duties
Your employer's LCA must list a prevailing wage that matches your job zone and metro area. Check the OFLC Wage Search for your location before accepting an offer to spot mismatches that could create RFE risk.
Document customer-facing outcomes in measurable terms
CSM roles face higher specialty occupation scrutiny than engineering roles. Build a portfolio of metrics showing domain-specific work, such as retention rates tied to technical onboarding, to support your employer's H-1B petition.
Time your offer negotiation around USCIS processing windows
Standard H-1B processing runs several months, so confirm your employer will file with your start date in mind. If your OPT or current status expires soon, ask whether they'll pay for premium processing.
Understand how a CSM title change affects your petition
If your employer promotes you or shifts your responsibilities to account management or solutions engineering mid-petition, USCIS may treat it as a material change requiring an amended I-129. Clarify your job title scope in writing before filing.
H-1B Visa Client Success Manager: Frequently Asked Questions
Does a Client Success Manager role qualify for H-1B sponsorship?
It depends on how the role is defined. USCIS requires the position to qualify as a specialty occupation, meaning it must normally require a bachelor's degree in a specific field such as business, communications, or a related discipline. Generic CSM roles where any degree suffices can draw RFEs. Roles tied to technical products, enterprise software, or industry-specific knowledge are stronger candidates for H-1B approval.
Which employers sponsor H-1B visas for Client Success Managers?
SaaS companies, enterprise software firms, and technology platforms are the most consistent H-1B sponsors for CSM roles. You can search Client Success Manager jobs filtered by H-1B sponsorship history on Migrate Mate, which surfaces employers based on verified DOL Labor Condition Application filing data rather than self-reported sponsorship claims.
What happens to my H-1B status if I get promoted from CSM to Account Manager?
A title change that involves materially different duties, a new worksite, or a different wage level may require your employer to file an amended I-129 petition with USCIS. If the underlying job duties stay substantially the same, an amendment may not be required, but your employer should review the change with immigration counsel before the promotion takes effect.
Can my employer sponsor my H-1B for a fully remote CSM role?
Yes, but the LCA must list the actual location where you perform your work, not the employer's headquarters. If you work from home in a different metro area, your employer needs to file a separate LCA for that location using the prevailing wage for your home area. Working from multiple locations can require multiple LCA postings, which adds compliance steps for your employer.
How does the H-1B cap lottery affect my CSM job search timeline?
H-1B cap-subject petitions can only start on October 1 each fiscal year, with lottery registration in March. If you're not selected, you can't start a new cap-subject H-1B until the following April lottery. This means CSM roles at cap-exempt employers, such as universities or nonprofit research organizations, can be filed at any time and may suit candidates who can't wait for a lottery cycle.