H-1B Visa Customer Engagement Manager Jobs
Customer Engagement Manager roles qualify for H-1B visa sponsorship as specialty occupations requiring a bachelor's degree in marketing, business, communications, or a related field. Employers in SaaS, financial services, and enterprise software consistently file LCAs for this title. The 85,000-cap lottery runs each April for an October 1 start date.
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Job Number: 497247
Type: Full-time
Campus: Mount Carmel - Hamden, CT
Categories: Staff
Overview:
Quinnipiac University's invites applications for an Associate Director of Student Engagement to help shape a vibrant and inclusive campus community through leadership development, student organizations, and orientation programs.
In this highly visible leadership role, you will inspire student involvement by advising student leaders and organizations, fostering leadership development, and creating opportunities that enhance the overall student experience. You will oversee student organization operations, provide strategic guidance to branches of the Student Government Association, and partner with colleagues across the University to develop engaging programs that cultivate belonging, leadership, and community.
As a key member of the Office of Student Engagement leadership team, you will also direct the University's Orientation Leader program, overseeing the recruitment, training, and supervision of student leaders who play a vital role in welcoming new students to Quinnipiac. Working collaboratively with campus partners, you will contribute to initiatives that promote student success, engagement, and institutional pride while helping to advance the University's mission and strategic priorities.
This is an outstanding opportunity for a student affairs professional who thrives in a fast-paced, student-centered environment and is committed to developing inclusive programs, mentoring student leaders, and making a lasting impact on the Quinnipiac community.
About Quinnipiac:
Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,700 students in more than 100-degree programs through its Schools of Business, Communications, Computing & Engineering, Education, Health Sciences, Law, Medicine, Nursing and the College of Arts & Sciences. Our 20 Division I teams have achieved remarkable success, boasting national and conference titles - including a 2023 NCAA national championship win in men's ice hockey, a trip to the Sweet 16 for our women's basketball team and NCAA Tournament appearances by many of our programs. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review. The Wall Street Journal ranked Quinnipiac #51 among the best colleges in the nation, and second in Connecticut, for our exceptional graduation rate, salary impact, learning facilities, career preparation and learning opportunities.
The university is in the midst of program expansion and renewal for both traditional and adult learners, the development of innovative strategic partnerships, and recently opened South Quad with three state-of-the-art buildings.
As Quinnipiac grows, the university remains guided by the core values that define our community and shapes the experience of every student and employee.
* We are fiercely committed to ensuring every Bobcat thrives. We are a lifelong partner for every learner.
* We passionately care about our community. Everyone should feel welcome and valued.
* We boldly shape our university's future. We will forge a path of impact together.
These values are the foundation of who we are and reflect the Quinnipiac spirit found across our campuses. For more information, please visit qu.edu. Connect with Quinnipiac on Instagram, YouTube, TikTok and X.
Responsibilities:
Administration, Supervision, & Advising
- Provides supervision, evaluation, and coaching to the Assistant Director of Student Engagement, a part-time Finance Assistant, and graduate assistants
- Approves expenditures and manages assigned budgets and related fiscal tasks in accordance with university policy
- Advises branches of the Student Government Association (SGA) in partnership with the Director of Student Engagement, supports individual student media organizations, and serves in a management role for Student Engagement in the Director’s absence
Student Organization Oversight
- Serves as Chair of the Student Organization Event Management Committee and approves student organization events in accordance with Campus Life philosophy and university practices
- Develops, administers, and reviews key student organization systems and policies, including recognition/reactivation, Bobcat Central, and leadership and event training for members, officers, and advisors
- Supervises the OrgFinance team, supporting organizations with budgeting, spending, and financial management/reporting in line with university policies
- Develops annual involvement opportunities each semester, and serves as liaison to service, spiritual, cultural, and media organizations to ensure consistent standards
- Collaborates with the Office of Belonging on the Multicultural Student Leadership Council, and supports cultural, identity, and spiritual organizations through retreats, meetings, and workshops
Student Leadership Development
- Conceives, develops, and presents leadership development programs aligned with Campus Life philosophy, and supports similar efforts across Campus Life
- Supports the Assistant Vice President in promoting leadership development through advocacy and role-modeling
Marketing and Communications
- Coordinates OSE marketing efforts, including the Bobcat Bulletin and Instagram account, and liaises with the Marketing and Communications team
- Communicates participation, demographic, and standing data for organizations and events, and updates the website, brochures, and forms on an established timeline
Orientation Program
- Oversees recruitment, selection, training, and supervision of Orientation Leaders, providing mentorship and fostering a supportive, engaging environment
- Works with Development & Alumni Affairs on family-related initiatives, and collaborates with the Assistant Director on Orientation Leader trainings
Additional Duties
- Provides strategic vision and oversight to multiple integrated areas impacting student life
- Supports University and divisional strategic initiatives, and represents the Division of Student Affairs on assigned university-wide committees
- Attends and/or facilitates trainings, retreats, summits, and planning sessions as needed, which may include some night and weekend work based on annual cycles
- Performs other duties as assigned
Education Requirements:
Master's degree is required.
Qualifications
- 5-7 years of professional experience in working within Student Affairs in a higher education environment
- Ability to understand and articulate the critical importance around practices of inclusive excellence, justice, and diversity as it relates to higher education
- A demonstrated track record of creative problem solving and high productivity, along with excellent conflict resolution, judgment, and crisis management skills
- Demonstrates strong leadership, program planning, and organizational skills to oversee a multi-faceted area providing a wide range of student services
- A commitment and ability to engage students in the learning process through intentional programs and a high level of personal contact is a must
- Proven ability to collaborate effectively with individuals from varied backgrounds.
Special Instructions to Applicants:
TO APPLY:
Applications must be submitted electronically and include a resume, a cover letter detailing how your experience aligns with the position requirements, demonstrated commitment to intentional leadership that values individuals of all backgrounds and experiences, and contact information for three references.
We offer a comprehensive benefits package for full-time faculty and staff which includes tuition remission and a culture that is inclusive and driven by excellence.
Quinnipiac University is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to fostering an inclusive and respectful community.
Advertised: August 03, 2026 Eastern Daylight Time
Applications close: Open until filled
See all 796+ H-1B Visa Customer Engagement Manager Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Customer Engagement Manager
Verify your role meets specialty occupation
Pull the O*NET profile for Customer Engagement Manager and confirm your job duties map to a degree requirement in a specific field. USCIS denies petitions when job descriptions read as general management roles that any bachelor's degree could fill.
Target LCA-active employers in your sector
Filter employers by DOL Labor Condition Application filings for this exact job title using Migrate Mate, which surfaces which companies have actively sponsored Customer Engagement Manager roles rather than just claiming they sponsor H-1B visas.
Benchmark your offer against prevailing wage
Run your offered salary through the OFLC Wage Search before accepting an offer. Your employer must pay at least the DOL prevailing wage for your job title and location, and a below-threshold offer will block LCA certification regardless of negotiation.
Document cross-functional scope in your offer letter
Ask your employer to specify in the offer letter which business units or product lines you oversee. Vague offer letters that describe Customer Engagement Manager duties without naming degree-linked responsibilities are a common source of H-1B RFEs.
Register in the H-1B lottery before your OPT expires
If you're on OPT, confirm your OPT end date against the April registration window. A STEM OPT extension buys you an additional 24 months, but your employer must be E-Verify enrolled before USCIS will approve that extension.
Negotiate premium processing into your offer timeline
Standard H-1B adjudication runs several months; premium processing cuts USCIS review to 15 business days. Confirm in writing who pays the premium processing fee before you resign from your current employer or let another offer expire.
H-1B Visa Customer Engagement Manager: Frequently Asked Questions
Does a Customer Engagement Manager role qualify as an H-1B specialty occupation?
Yes, if the position genuinely requires a bachelor's degree or higher in a specific field such as marketing, business administration, or communications. The challenge arises when job descriptions are broad enough that any degree could satisfy the requirement. A well-drafted job description that ties specific duties to a particular academic discipline gives USCIS the specialty occupation evidence it needs.
Which industries sponsor H-1B visas most often for this role?
SaaS companies, enterprise software vendors, financial services firms, and large e-commerce operations file LCAs for Customer Engagement Manager roles most frequently. These employers typically have established immigration programs and in-house or retained counsel. You can see which employers have active H-1B filing history for this title by searching on Migrate Mate, which pulls directly from DOL disclosure data.
Can I transfer my H-1B to a new Customer Engagement Manager role mid-year?
Yes. H-1B portability under AC21 lets you start working for a new employer as soon as the transfer petition is filed, provided your original petition has been approved and you've been in valid H-1B status for at least 180 days. The new employer must file a new LCA and I-129 before your first day, and the role must still qualify as a specialty occupation.
What happens to my H-1B if my employer eliminates the Customer Engagement Manager position?
You enter a 60-day grace period from your last day of employment. Within that window, you can file a change of status, find a new employer to file an H-1B transfer, or depart the country. If you secure a new employer and the transfer petition is filed before the grace period ends, you maintain authorized status while USCIS adjudicates. Acting quickly matters because the 60 days cannot be extended.
How does the DOL prevailing wage apply to Customer Engagement Manager salaries?
Your employer must offer at least the DOL-determined prevailing wage for your specific job title in the metropolitan area where you'll work. Prevailing wages are set at four experience levels based on the OFLC Wage Search, and the wage tier the employer selects must match the actual seniority of the role. An offer below the certified wage level will result in LCA denial and block the entire H-1B filing.