H-1B Visa Customer Engineer Jobs
Customer Engineer roles sit squarely within H-1B specialty occupation territory, requiring a bachelor's degree in computer science, engineering, or a closely related field. Employers filing H-1B petitions for this title must certify a prevailing wage through the DOL before USCIS will approve the petition.
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Get Access To All JobsLOCATION:
This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Diego, CA, USA; Irvine, CA, USA; Los Angeles, CA, USA.
MINIMUM QUALIFICATIONS:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
- Experience with Machine Learning model development and deployment.
PREFERRED QUALIFICATIONS:
- Experience in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Security, Networking, Migrations, or SAP.
- Experience driving the entire sales cycle.
- Experience building long-term technical strategies to uncover new workloads with customers.
- Experience in defining the delivery and consumption plan and transitioning it for execution.
- Experience in migrating applications and services to cloud platforms.
- Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
ABOUT THE JOB
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you will partner with technical Sales teams as a subject matter expert in Artificial Intelligence and Machine Learning (AI/ML) to differentiate Google Cloud to customers. You will help prospective, existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. You will partner with internal engineering stakeholders to improve products and build solutions, optimizing for results when in production and identifying innovative ways to multiply your impact and the impact of the team as a whole.
You will be a part of a team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $153,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Own the technical account plan and strategy by participating in planning and supporting targeted sales motions.
- Leverage combined expertise in sales, programming, and solutions architecture to demonstrate the value of Google Cloud Platform through complex demos, pilots and in-depth workshops.
- Design cross-pillar solutions, secure technical wins, define initial delivery plans for customers, and lead technical engagement throughout the solution phase.
- Support the post-sales transition by managing pricing activities and transitioning the final delivery plan to implementation teams.
- Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
LOCATION:
This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Diego, CA, USA; Irvine, CA, USA; Los Angeles, CA, USA.
MINIMUM QUALIFICATIONS:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
- Experience with Machine Learning model development and deployment.
PREFERRED QUALIFICATIONS:
- Experience in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Security, Networking, Migrations, or SAP.
- Experience driving the entire sales cycle.
- Experience building long-term technical strategies to uncover new workloads with customers.
- Experience in defining the delivery and consumption plan and transitioning it for execution.
- Experience in migrating applications and services to cloud platforms.
- Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
ABOUT THE JOB
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you will partner with technical Sales teams as a subject matter expert in Artificial Intelligence and Machine Learning (AI/ML) to differentiate Google Cloud to customers. You will help prospective, existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. You will partner with internal engineering stakeholders to improve products and build solutions, optimizing for results when in production and identifying innovative ways to multiply your impact and the impact of the team as a whole.
You will be a part of a team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $153,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Own the technical account plan and strategy by participating in planning and supporting targeted sales motions.
- Leverage combined expertise in sales, programming, and solutions architecture to demonstrate the value of Google Cloud Platform through complex demos, pilots and in-depth workshops.
- Design cross-pillar solutions, secure technical wins, define initial delivery plans for customers, and lead technical engagement throughout the solution phase.
- Support the post-sales transition by managing pricing activities and transitioning the final delivery plan to implementation teams.
- Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Customer Engineer
Verify your role qualifies as specialty occupation
Pull the O*NET profile for Customer Engineer and confirm the listed education requirements align with your degree. USCIS scrutinizes this title because some postings describe it as a hybrid sales-technical role, which can weaken the specialty occupation argument.
Target employers with active LCA filing history
Use Migrate Mate to filter Customer Engineer roles by employers who have filed Labor Condition Applications for this specific title. Filing history signals an employer already understands the H-1B process and has infrastructure to support it.
Check the prevailing wage tier before negotiating
Run your target metro area and job title through the OFLC Wage Search before you enter salary discussions. Your employer's LCA must certify at least the DOL prevailing wage, so knowing the Level I through Level IV thresholds protects you from offers that can't clear the compliance bar.
Flag dual-role job descriptions during applications
Customer Engineer postings that bundle pre-sales responsibilities with technical implementation duties can create RFE risk. When evaluating an offer, ask whether the job description submitted with the I-129 petition will accurately reflect your day-to-day technical duties rather than the commercial components.
Time your application around the annual H-1B cap
If you're transitioning from OPT or another status, your employer must file the I-129 petition during the April registration window. Missing it means waiting a full year unless the employer qualifies as cap-exempt, so confirm filing timelines before accepting an offer.
Prepare a degree equivalency package if your credential differs
Employers sponsoring Customer Engineers with three-year bachelor's degrees or degrees from non-U.S. institutions often need a credential evaluation from a NACES-member organization. Have this evaluation completed before your employer submits the LCA, not after, to avoid petition delays.
Customer Engineer jobs are hiring across the US. Find yours.
Find Customer Engineer JobsCustomer Engineer H-1B Visa: Frequently Asked Questions
Does a Customer Engineer role qualify for H-1B sponsorship?
Yes, provided the position requires at least a bachelor's degree in a specific technical field such as computer science, electrical engineering, or information systems. USCIS evaluates each petition individually, so the job description must clearly document the theoretical and practical application of that specialized knowledge. Postings that describe general client-facing work without technical degree requirements are harder to defend.
Which employers sponsor H-1B visas for Customer Engineers?
Cloud infrastructure providers, enterprise software companies, and hardware manufacturers are the most consistent sponsors for this title because the role maps cleanly to their technical products. You can search for employers who have filed Labor Condition Applications specifically for Customer Engineer roles on Migrate Mate, which surfaces companies with documented H-1B filing history for this position.
What is an LCA and why does it matter for this role?
A Labor Condition Application is a DOL certification your employer must obtain before USCIS will process your H-1B petition. It commits the employer to paying at least the prevailing wage for the Customer Engineer title in your work location and to maintaining working conditions that don't adversely affect other workers. Without a certified LCA, the I-129 petition cannot move forward.
Can I switch Customer Engineer employers while on H-1B status?
Yes. Under H-1B portability rules established by AC21, you can start working for a new employer once they file a new H-1B petition on your behalf, as long as your current status is valid and the new role is in a same or similar occupational classification. You don't need to wait for USCIS approval before starting, but the petition must be filed before your current status expires.
What documentation should I gather before an employer starts my H-1B petition?
Compile your academic transcripts, diploma, any credential evaluation letters, and evidence that your degree field directly relates to the Customer Engineer duties in the job description. If your title has overlapping sales or account management responsibilities, ask your employer to frame the petition around the technical implementation and systems integration components specifically, since those are the functions USCIS will evaluate for specialty occupation qualification.
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