H-1B Visa Customer Engineer Jobs
Customer Engineer roles sit squarely within H-1B visa specialty occupation territory, requiring a bachelor's degree in computer science, engineering, or a closely related field. Employers filing H-1B petitions for this title must certify a prevailing wage through the DOL before USCIS will approve the petition.
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Get Access To All JobsINTRODUCTION
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Cambridge, MA, USA.
ABOUT THE JOB
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will focus on identifying, pursuing, and winning new business workloads and driving within existing ones. You will have a breadth of technical expertise, spanning infrastructure/application modernization, data analytics, and more. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
BASIC QUALIFICATIONS
Bachelor's degree or equivalent practical experience.
10 years of experience with cloud native architecture in a customer-facing or support role.
Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
Experience engaging with, or presenting to, technical stakeholders or executive leaders.
* Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
PREFERRED QUALIFICATIONS
Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, security.
Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).
Experience building long-term technical strategies to uncover new workloads with customers.
* Experience migrating applications and services to cloud platforms.
Responsibilities
Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
* Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $152000 - $222000 (USD) + 42.86% bonus target + equity + benefits
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
INTRODUCTION
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Cambridge, MA, USA.
ABOUT THE JOB
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will focus on identifying, pursuing, and winning new business workloads and driving within existing ones. You will have a breadth of technical expertise, spanning infrastructure/application modernization, data analytics, and more. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
BASIC QUALIFICATIONS
Bachelor's degree or equivalent practical experience.
10 years of experience with cloud native architecture in a customer-facing or support role.
Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
Experience engaging with, or presenting to, technical stakeholders or executive leaders.
* Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
PREFERRED QUALIFICATIONS
Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, security.
Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).
Experience building long-term technical strategies to uncover new workloads with customers.
* Experience migrating applications and services to cloud platforms.
Responsibilities
Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
* Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $152000 - $222000 (USD) + 42.86% bonus target + equity + benefits
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
See all 2,966+ H-1B Visa Customer Engineer Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Customer Engineer
Verify your role qualifies as specialty occupation
Pull the O*NET profile for Customer Engineer and confirm the listed education requirements align with your degree. USCIS scrutinizes this title because some postings describe it as a hybrid sales-technical role, which can weaken the specialty occupation argument.
Target employers with active LCA filing history
Use Migrate Mate to filter Customer Engineer roles by employers who have filed Labor Condition Applications for this specific title. Filing history signals an employer already understands the H-1B process and has infrastructure to support it.
Check the prevailing wage tier before negotiating
Run your target metro area and job title through the OFLC Wage Search before you enter salary discussions. Your employer's LCA must certify at least the DOL prevailing wage, so knowing the Level I through Level IV thresholds protects you from offers that can't clear the compliance bar.
Flag dual-role job descriptions during applications
Customer Engineer postings that bundle pre-sales responsibilities with technical implementation duties can create RFE risk. When evaluating an offer, ask whether the job description submitted with the I-129 petition will accurately reflect your day-to-day technical duties rather than the commercial components.
Time your application around the annual H-1B cap
If you're transitioning from OPT or another status, your employer must file the I-129 petition during the April registration window. Missing it means waiting a full year unless the employer qualifies as cap-exempt, so confirm filing timelines before accepting an offer.
Prepare a degree equivalency package if your credential differs
Employers sponsoring Customer Engineers with three-year bachelor's degrees or degrees from non-U.S. institutions often need a credential evaluation from a NACES-member organization. Have this evaluation completed before your employer submits the LCA, not after, to avoid petition delays.
H-1B Visa Customer Engineer: Frequently Asked Questions
Does a Customer Engineer role qualify for H-1B sponsorship?
Yes, provided the position requires at least a bachelor's degree in a specific technical field such as computer science, electrical engineering, or information systems. USCIS evaluates each petition individually, so the job description must clearly document the theoretical and practical application of that specialized knowledge. Postings that describe general client-facing work without technical degree requirements are harder to defend.
Which employers sponsor H-1B visas for Customer Engineers?
Cloud infrastructure providers, enterprise software companies, and hardware manufacturers are the most consistent sponsors for this title because the role maps cleanly to their technical products. You can search for employers who have filed Labor Condition Applications specifically for Customer Engineer roles on Migrate Mate, which surfaces companies with documented H-1B filing history for this position.
What is an LCA and why does it matter for this role?
A Labor Condition Application is a DOL certification your employer must obtain before USCIS will process your H-1B petition. It commits the employer to paying at least the prevailing wage for the Customer Engineer title in your work location and to maintaining working conditions that don't adversely affect other workers. Without a certified LCA, the I-129 petition cannot move forward.
Can I switch Customer Engineer employers while on H-1B status?
Yes. Under H-1B portability rules established by AC21, you can start working for a new employer once they file a new H-1B petition on your behalf, as long as your current status is valid and the new role is in a same or similar occupational classification. You don't need to wait for USCIS approval before starting, but the petition must be filed before your current status expires.
What documentation should I gather before an employer starts my H-1B petition?
Compile your academic transcripts, diploma, any credential evaluation letters, and evidence that your degree field directly relates to the Customer Engineer duties in the job description. If your title has overlapping sales or account management responsibilities, ask your employer to frame the petition around the technical implementation and systems integration components specifically, since those are the functions USCIS will evaluate for specialty occupation qualification.