H-1B Visa IT Support Engineer Jobs
IT Support Engineer roles qualify for H-1B sponsorship when the position requires a bachelor's degree in computer science, information systems, or a related field. Employers in healthcare, finance, and enterprise tech regularly file LCAs for this role. Use Migrate Mate to filter for companies with verified H-1B filing history in IT support.
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Provide end-user computing support at Salt Lake City Office and Carthage, Missouri Plant. You will be responsible for building, configuring and deploying Windows laptops and desktops according to company standards.
This is a contract role expected to last 6 months
This position will work onsite at our Carthage, Missouri location 5 days a week
Who We Are
Dyno Nobel is a global leader in commercial explosives, manufacturing and blasting technology, delivering innovative solutions to the mining, quarry, construction, and seismic industries. With a legacy of safety, performance, and technical excellence, Dyno Nobel is known for pushing the boundaries of what's possible in commercial explosives—helping customers optimize operations, improve productivity, and reduce environmental impact. Backed by a team of dedicated professionals and a commitment to continuous improvement, Dyno Nobel sets the standard for reliable and responsible blasting manufacturing and services worldwide.
What You’ll Do
As a Field Engineer, you will provide end-user computing support at Salt Lake City Office and Carthage, Missouri Plant. You will be responsible for building, configuring and deploying Windows laptops and desktops according to company standards. Other duties include:
- Reimage, replace, and upgrade computers as part of lifecycle management
- Prepare, package, and ship computers and peripherals to remote users and field engineers
- Collect and decommission devices from departing employees, ensuring proper data handling and asset updates
- Provide hands-on troubleshooting for issues related to Windows OS, Office 365 applications, VPN connectivity, printers, desk phones, and general hardware
- Support users with network connectivity issues, including Wi-Fi, wired connections, and authentication problems
- Assist with post-patching validation and troubleshooting after monthly maintenance cycles
- Support onboarding and offboarding activities, including workstation setup, account verification, and equipment retrieval
- Log, update, and resolve incidents and service requests in the ITSM platform following established SLAs
What We’re Looking For:
- 2+ years of hands-on experience in desktop support, field engineering, or end-user computing
- Strong experience supporting Windows 10/11 operating systems, including imaging, configuration, and troubleshooting
- Experience using Service Now ITSM tool or any other ITSM tool
- Experience supporting Office 365 applications (Outlook, Teams, OneDrive, SharePoint)
- Experience with Apple iPhones setups
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi troubleshooting)
- Basic knowledge of VPN technologies, authentication issues, and remote access troubleshooting
- Familiarity with server environments, Active Directory basics (password resets, account lookups), and group policy behavior
- Experience supporting desk phones, softphones, and basic voice troubleshooting
- Ability to work independently with minimal supervision
- Willingness to travel to nearby sites as needed
Preferred skills:
- Experience working in manufacturing or plant environments with multi-building layouts
- Ability to act as smart hands for network, voice, and infrastructure teams
- Knowledge of mobile device management tools (Intune, SOTI, or similar)
- Understanding of hardware lifecycle management and asset tracking processes
- Ability to lift and move IT equipment (monitors, desktops, small network devices)
What we offer:
- For this assignment you will be eligible for our basic medical benefits plan.
Zero Harm for Everyone Everywhere
Value People – Respect, Recognize & Reward
Think Customer. Everyone. Every day
Treat the Business as our Own
Care for the Community & our Environment
Challenge & Improve the Status Quo
Deliver on our Promises
Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.
Job Brief
Provide end-user computing support at Salt Lake City Office and Carthage, Missouri Plant. You will be responsible for building, configuring and deploying Windows laptops and desktops according to company standards.
This is a contract role expected to last 6 months
This position will work onsite at our Carthage, Missouri location 5 days a week
Who We Are
Dyno Nobel is a global leader in commercial explosives, manufacturing and blasting technology, delivering innovative solutions to the mining, quarry, construction, and seismic industries. With a legacy of safety, performance, and technical excellence, Dyno Nobel is known for pushing the boundaries of what's possible in commercial explosives—helping customers optimize operations, improve productivity, and reduce environmental impact. Backed by a team of dedicated professionals and a commitment to continuous improvement, Dyno Nobel sets the standard for reliable and responsible blasting manufacturing and services worldwide.
What You’ll Do
As a Field Engineer, you will provide end-user computing support at Salt Lake City Office and Carthage, Missouri Plant. You will be responsible for building, configuring and deploying Windows laptops and desktops according to company standards. Other duties include:
- Reimage, replace, and upgrade computers as part of lifecycle management
- Prepare, package, and ship computers and peripherals to remote users and field engineers
- Collect and decommission devices from departing employees, ensuring proper data handling and asset updates
- Provide hands-on troubleshooting for issues related to Windows OS, Office 365 applications, VPN connectivity, printers, desk phones, and general hardware
- Support users with network connectivity issues, including Wi-Fi, wired connections, and authentication problems
- Assist with post-patching validation and troubleshooting after monthly maintenance cycles
- Support onboarding and offboarding activities, including workstation setup, account verification, and equipment retrieval
- Log, update, and resolve incidents and service requests in the ITSM platform following established SLAs
What We’re Looking For:
- 2+ years of hands-on experience in desktop support, field engineering, or end-user computing
- Strong experience supporting Windows 10/11 operating systems, including imaging, configuration, and troubleshooting
- Experience using Service Now ITSM tool or any other ITSM tool
- Experience supporting Office 365 applications (Outlook, Teams, OneDrive, SharePoint)
- Experience with Apple iPhones setups
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi troubleshooting)
- Basic knowledge of VPN technologies, authentication issues, and remote access troubleshooting
- Familiarity with server environments, Active Directory basics (password resets, account lookups), and group policy behavior
- Experience supporting desk phones, softphones, and basic voice troubleshooting
- Ability to work independently with minimal supervision
- Willingness to travel to nearby sites as needed
Preferred skills:
- Experience working in manufacturing or plant environments with multi-building layouts
- Ability to act as smart hands for network, voice, and infrastructure teams
- Knowledge of mobile device management tools (Intune, SOTI, or similar)
- Understanding of hardware lifecycle management and asset tracking processes
- Ability to lift and move IT equipment (monitors, desktops, small network devices)
What we offer:
- For this assignment you will be eligible for our basic medical benefits plan.
Zero Harm for Everyone Everywhere
Value People – Respect, Recognize & Reward
Think Customer. Everyone. Every day
Treat the Business as our Own
Care for the Community & our Environment
Challenge & Improve the Status Quo
Deliver on our Promises
Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an IT Support Engineer
Verify your degree meets specialty occupation
USCIS requires your degree to directly relate to the IT Support Engineer role. A general business degree may not qualify. Pull the O*NET profile for this occupation to confirm the typical education requirements before applying.
Target employers enrolled in E-Verify
STEM OPT and cap-gap extensions require E-Verify enrollment from your employer. For IT Support Engineer roles, prioritize companies that already participate, since retroactive enrollment delays your authorization start date.
Check prevailing wage before negotiating an offer
Your employer's LCA must certify a wage at or above the DOL prevailing wage for IT Support Engineers in your work location. Run the OFLC Wage Search by SOC code and metro area before you accept any offer.
Use Migrate Mate to find LCA-verified employers
Many IT support postings come from employers with no H-1B filing history. Search Migrate Mate to filter companies by verified LCA filings for this specific role, so you're only applying where sponsorship is already established.
Clarify worksite location before the LCA is filed
IT Support Engineers often work across multiple offices or client sites. Each worksite requires its own prevailing wage determination. Ask your employer to confirm which locations will appear on the LCA before the DOL filing is submitted.
IT Support Engineer jobs are hiring across the US. Find yours.
Find IT Support Engineer JobsIT Support Engineer H-1B Visa: Frequently Asked Questions
Does an IT Support Engineer role qualify as a specialty occupation for H-1B?
It depends on how the employer defines the position. USCIS requires that the role normally requires at least a bachelor's degree in a specific field like computer science or information systems. If the job description accepts any degree or lists the degree as preferred rather than required, USCIS may issue an RFE challenging specialty occupation status. Ask to review the LCA job description before signing your offer.
Which employers typically sponsor H-1B visas for IT Support Engineers?
Enterprise technology companies, large healthcare systems, financial institutions, and managed service providers file LCAs for IT Support Engineer roles most consistently. Smaller companies sponsor less frequently because the cost and process are proportionally larger for them. Use Migrate Mate to search by employer and role to see which companies have active LCA filing history for this specific job title.
Can my employer place me at a client site on an H-1B as an IT Support Engineer?
Yes, but each third-party worksite requires a separate prevailing wage determination and the LCA must list all worksites where you'll work for more than five consecutive workdays. USCIS scrutinizes third-party placement arrangements closely for IT roles, so your employer needs to document that they control your day-to-day work, not the client.
What happens to my H-1B if I move from one IT Support Engineer role to another employer?
You need an H-1B transfer, which means your new employer files a new I-129 petition before your last day at the current employer. Under portability rules, you can start the new job once USCIS receives the transfer petition, even before it's approved, as long as your previous H-1B was approved and you've been maintaining valid status.
Does the H-1B cap apply to IT Support Engineer positions at universities or nonprofits?
Cap-exempt employers, including universities, affiliated nonprofits, and certain government research organizations, can file H-1B petitions year-round without going through the lottery. IT Support Engineer roles at these institutions are fully eligible. If your current employer is cap-subject and you're not selected in the lottery, targeting a cap-exempt employer is one path to getting an H-1B without waiting for the next registration cycle.
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