H-1B Visa IT Support Engineer Jobs
IT Support Engineer roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in computer science, information systems, or a related field. Employers in healthcare, finance, and enterprise tech regularly file LCAs for this role. Use Migrate Mate to filter for companies with verified H-1B visa filing history in IT support.
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Get Access To All JobsINTRODUCTION
Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
As our Sr. Executive IT Support Engineer, focus on problem identification and resolution, technical solution development, user experience, as well as building and maintaining positive business relationships with global IT Organizations, clients and vendors. Fulfillment of responsibilities must be performed with a minimum amount of supervision.
Must be able to communicate effectively, wow customers with your personable approach, attention to detail, listening skills, and problem-solving skills. We seek your knowledge about all aspects of technology and optimally fix the diverse case load. Technical knowledge and the ability to work under stress are two meaningful skills in this role. Demonstrate skills with quick response and good sense.
Responsibilities:
- Provide high-touch executive support, addressing advanced technical needs across office, travel, and home environments, including special events and mobile device support (iOS/Android).
- Diagnose, troubleshoot, and resolve hardware, software, and system issues across Windows and macOS environments, both on-site and remotely; raise issues as needed.
- Manage Executive Support queue while handling installations, break/fix tasks, and video conferencing systems in diverse and complex environments.
- Maintain knowledge resources by developing and updating KBAs, documenting solutions, and tracking company assets responsibly.
- Leverage deep technical proficiency in Microsoft Office, AI tools, and security policies while adapting quickly as a fast learner.
- Self-motivated and reliable team contributor, able to work independently, provide after-hours/on-call support, and perform effectively in an on-site, fast-paced environment.
- 5+ years of customer service experience with exceptional listening skills and the ability to translate technical concepts into clear, user-friendly language.
- Strong communication skills across verbal, written, and in-person interactions, with a focus on delivering stellar client service.
- Proven ability to build and maintain client relationships through responsive, effective support while documenting and sharing insights with teams.
- Self-driven and adaptable professional who thrives in fast-paced environments—able to multitask, take initiative, and work both independently and collaboratively while solving new challenges.
MINIMUM QUALIFICATIONS:
- 2+ years providing support to a CEO/CEO staff in a Fortune 500 organization.
- 3+ years’ experience demonstrating technical support or executive IT support.
- 5+ years’ experience diagnosing or repairing PCs, IT client solutions, and/or mobile devices.
- Experience with MS Co-Pilot and Claude Desktop AI tools in support of our AI Enablement at Micron.
PREFERRED QUALIFICATIONS:
- BA or BS college degree in Computer Information Systems or Computer Science or related; Associate degree in related work.
- MAC and/or Windows Certification.
Additional Meaningful Information: Provide after-hours and On-Call support. This is an on-site position, 5 days a week. No remote work.
The US base salary range that Micron Technology estimates it could pay for this full-time position is:
$90,000.00 - $154,000.00 a year
Additional compensation may include benefits, bonuses and equity.
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target base pay for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Micron Foundation
Strong communities and education are vital to the success of both society and innovative companies. Every Micron site understands the complex needs of their local community. Whether it’s through strategic giving, sponsorships or deploying team member volunteers, we are making a difference.
Sustainability
Micron is committed to sustainable practices and supporting our global community. We are building and maintaining sustainable operations, products, and communities while focusing on opportunities and risks that are most important to our business success and stakeholders.
INTRODUCTION
Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
As our Sr. Executive IT Support Engineer, focus on problem identification and resolution, technical solution development, user experience, as well as building and maintaining positive business relationships with global IT Organizations, clients and vendors. Fulfillment of responsibilities must be performed with a minimum amount of supervision.
Must be able to communicate effectively, wow customers with your personable approach, attention to detail, listening skills, and problem-solving skills. We seek your knowledge about all aspects of technology and optimally fix the diverse case load. Technical knowledge and the ability to work under stress are two meaningful skills in this role. Demonstrate skills with quick response and good sense.
Responsibilities:
- Provide high-touch executive support, addressing advanced technical needs across office, travel, and home environments, including special events and mobile device support (iOS/Android).
- Diagnose, troubleshoot, and resolve hardware, software, and system issues across Windows and macOS environments, both on-site and remotely; raise issues as needed.
- Manage Executive Support queue while handling installations, break/fix tasks, and video conferencing systems in diverse and complex environments.
- Maintain knowledge resources by developing and updating KBAs, documenting solutions, and tracking company assets responsibly.
- Leverage deep technical proficiency in Microsoft Office, AI tools, and security policies while adapting quickly as a fast learner.
- Self-motivated and reliable team contributor, able to work independently, provide after-hours/on-call support, and perform effectively in an on-site, fast-paced environment.
- 5+ years of customer service experience with exceptional listening skills and the ability to translate technical concepts into clear, user-friendly language.
- Strong communication skills across verbal, written, and in-person interactions, with a focus on delivering stellar client service.
- Proven ability to build and maintain client relationships through responsive, effective support while documenting and sharing insights with teams.
- Self-driven and adaptable professional who thrives in fast-paced environments—able to multitask, take initiative, and work both independently and collaboratively while solving new challenges.
MINIMUM QUALIFICATIONS:
- 2+ years providing support to a CEO/CEO staff in a Fortune 500 organization.
- 3+ years’ experience demonstrating technical support or executive IT support.
- 5+ years’ experience diagnosing or repairing PCs, IT client solutions, and/or mobile devices.
- Experience with MS Co-Pilot and Claude Desktop AI tools in support of our AI Enablement at Micron.
PREFERRED QUALIFICATIONS:
- BA or BS college degree in Computer Information Systems or Computer Science or related; Associate degree in related work.
- MAC and/or Windows Certification.
Additional Meaningful Information: Provide after-hours and On-Call support. This is an on-site position, 5 days a week. No remote work.
The US base salary range that Micron Technology estimates it could pay for this full-time position is:
$90,000.00 - $154,000.00 a year
Additional compensation may include benefits, bonuses and equity.
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target base pay for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Micron Foundation
Strong communities and education are vital to the success of both society and innovative companies. Every Micron site understands the complex needs of their local community. Whether it’s through strategic giving, sponsorships or deploying team member volunteers, we are making a difference.
Sustainability
Micron is committed to sustainable practices and supporting our global community. We are building and maintaining sustainable operations, products, and communities while focusing on opportunities and risks that are most important to our business success and stakeholders.
See all 1,424+ H-1B Visa IT Support Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa IT Support Engineer Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an IT Support Engineer
Verify your degree meets specialty occupation
USCIS requires your degree to directly relate to the IT Support Engineer role. A general business degree may not qualify. Pull the O*NET profile for this occupation to confirm the typical education requirements before applying.
Target employers enrolled in E-Verify
STEM OPT and cap-gap extensions require E-Verify enrollment from your employer. For IT Support Engineer roles, prioritize companies that already participate, since retroactive enrollment delays your authorization start date.
Check prevailing wage before negotiating an offer
Your employer's LCA must certify a wage at or above the DOL prevailing wage for IT Support Engineers in your work location. Run the OFLC Wage Search by SOC code and metro area before you accept any offer.
Use Migrate Mate to find LCA-verified employers
Many IT support postings come from employers with no H-1B filing history. Search Migrate Mate to filter companies by verified LCA filings for this specific role, so you're only applying where sponsorship is already established.
Clarify worksite location before the LCA is filed
IT Support Engineers often work across multiple offices or client sites. Each worksite requires its own prevailing wage determination. Ask your employer to confirm which locations will appear on the LCA before the DOL filing is submitted.
Start the H-1B process before your OPT end date
H-1B cap-subject petitions must be filed for the October 1 start date. If your OPT expires before then, your employer needs to file early enough to cover the gap. Confirm the timeline with HR at the offer stage, not after.
H-1B Visa IT Support Engineer: Frequently Asked Questions
Does an IT Support Engineer role qualify as a specialty occupation for H-1B?
It depends on how the employer defines the position. USCIS requires that the role normally requires at least a bachelor's degree in a specific field like computer science or information systems. If the job description accepts any degree or lists the degree as preferred rather than required, USCIS may issue an RFE challenging specialty occupation status. Ask to review the LCA job description before signing your offer.
Which employers typically sponsor H-1B visas for IT Support Engineers?
Enterprise technology companies, large healthcare systems, financial institutions, and managed service providers file LCAs for IT Support Engineer roles most consistently. Smaller companies sponsor less frequently because the cost and process are proportionally larger for them. Use Migrate Mate to search by employer and role to see which companies have active LCA filing history for this specific job title.
Can my employer place me at a client site on an H-1B as an IT Support Engineer?
Yes, but each third-party worksite requires a separate prevailing wage determination and the LCA must list all worksites where you'll work for more than five consecutive workdays. USCIS scrutinizes third-party placement arrangements closely for IT roles, so your employer needs to document that they control your day-to-day work, not the client.
What happens to my H-1B if I move from one IT Support Engineer role to another employer?
You need an H-1B transfer, which means your new employer files a new I-129 petition before your last day at the current employer. Under portability rules, you can start the new job once USCIS receives the transfer petition, even before it's approved, as long as your previous H-1B was approved and you've been maintaining valid status.
Does the H-1B cap apply to IT Support Engineer positions at universities or nonprofits?
Cap-exempt employers, including universities, affiliated nonprofits, and certain government research organizations, can file H-1B petitions year-round without going through the lottery. IT Support Engineer roles at these institutions are fully eligible. If your current employer is cap-subject and you're not selected in the lottery, targeting a cap-exempt employer is one path to getting an H-1B without waiting for the next registration cycle.