H-1B Visa IT Support Specialist Jobs
IT Support Specialist roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in computer science, information systems, or a related field. Many mid-size and enterprise employers file H-1B petitions for these roles, particularly at help desk and systems administration levels where degree requirements are documented in the LCA.
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This position is within FSU’s Department of Information Technology Services (ITS)
Responsibilities
- Responsible as end user technical support for the Athletics Department.
- Responsible for supporting desktop systems, software, and hardware for the Athletics department. Configuration of systems of varying complexity and troubleshooting of advanced technical issues. Provides support for all desktops, laptops, mobile devices, printers, and software systems used in Athletics. Main point of contact for technical support within the department to initiate and resolve issues that arise at multiple sites. Provides on-site support as well as support via phone and email. Capable of working in an environment containing potentially confidential information and ensuring user data is provided resiliency and protected from malicious software.
- Responsible for managing Athletics inventory for technology including adding new assets and managing old or non-functional equipment. Administrator of Mobile Device Management solution which tracks all Athletics mobile devices. Administrator of Athletics deployment solution for imaging of Windows Workstations. Provides on-site support for essential services provided by Information Technology Services such as network connectivity, email, and Active Directory Services. Supplements University provided anti-virus software by updating and patching Athletics systems to prevent exploitation.
- Serves as principle point of contact to answer inquiries and serves as liaison between users and Information Technology Services and other departments providing services to Athletics. Identifies department needs and correctly and accurately logging support cases or support request to the appropriate service provider. Serves as on-site support for hardware or software provided by a third party vendors. Must be able to work with outside groups to achieve resolution of technical issues to meet department deadlines.
- Responsible for technology support for events as determined by the Director of Information Technology Services. This will require on-site or on-call support for home Athletics events. Will coordinate with visiting media and production staff for connectivity with Athletics network resources, support for Athletics game day technology, and support for Athletics staff during home events. Will work to improve game day operations and the efficiency of technology at Athletics venues.
- Responsible for special projects as assigned by the Director of Technology Support Services. Other duties as assigned.
Qualifications
Bachelor’s degree or a high school diploma or equivalent and four years of experience. (Note: or a combination of post high school education and experience equal to four years.)
A valid Florida or Georgia driver's license or the ability to obtain one upon hire.
Other Information
This position provides IT Support to the Athletics Department, Seminole Boosters, and Seminole Productions. It also supports third party companies, like Legends, and Aramark.
The staff is heavily involved with Athletics events and special events (as of recently). We are on-site during most athletics events. If it has data or electricity, we are involved. This includes OPS Students, OPS engineers, and normal full-time employees.
Helpful
Who is an ideal candidate for this position?
The ideal candidate is someone with IT support experience and enjoys sports.
What is a typical day in this position?
Receive and resolve support requests. In some cases you will also work athletic events.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about Florida State University and our campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
Department
This position is within FSU’s Department of Information Technology Services (ITS)
Responsibilities
- Responsible as end user technical support for the Athletics Department.
- Responsible for supporting desktop systems, software, and hardware for the Athletics department. Configuration of systems of varying complexity and troubleshooting of advanced technical issues. Provides support for all desktops, laptops, mobile devices, printers, and software systems used in Athletics. Main point of contact for technical support within the department to initiate and resolve issues that arise at multiple sites. Provides on-site support as well as support via phone and email. Capable of working in an environment containing potentially confidential information and ensuring user data is provided resiliency and protected from malicious software.
- Responsible for managing Athletics inventory for technology including adding new assets and managing old or non-functional equipment. Administrator of Mobile Device Management solution which tracks all Athletics mobile devices. Administrator of Athletics deployment solution for imaging of Windows Workstations. Provides on-site support for essential services provided by Information Technology Services such as network connectivity, email, and Active Directory Services. Supplements University provided anti-virus software by updating and patching Athletics systems to prevent exploitation.
- Serves as principle point of contact to answer inquiries and serves as liaison between users and Information Technology Services and other departments providing services to Athletics. Identifies department needs and correctly and accurately logging support cases or support request to the appropriate service provider. Serves as on-site support for hardware or software provided by a third party vendors. Must be able to work with outside groups to achieve resolution of technical issues to meet department deadlines.
- Responsible for technology support for events as determined by the Director of Information Technology Services. This will require on-site or on-call support for home Athletics events. Will coordinate with visiting media and production staff for connectivity with Athletics network resources, support for Athletics game day technology, and support for Athletics staff during home events. Will work to improve game day operations and the efficiency of technology at Athletics venues.
- Responsible for special projects as assigned by the Director of Technology Support Services. Other duties as assigned.
Qualifications
Bachelor’s degree or a high school diploma or equivalent and four years of experience. (Note: or a combination of post high school education and experience equal to four years.)
A valid Florida or Georgia driver's license or the ability to obtain one upon hire.
Other Information
This position provides IT Support to the Athletics Department, Seminole Boosters, and Seminole Productions. It also supports third party companies, like Legends, and Aramark.
The staff is heavily involved with Athletics events and special events (as of recently). We are on-site during most athletics events. If it has data or electricity, we are involved. This includes OPS Students, OPS engineers, and normal full-time employees.
Helpful
Who is an ideal candidate for this position?
The ideal candidate is someone with IT support experience and enjoys sports.
What is a typical day in this position?
Receive and resolve support requests. In some cases you will also work athletic events.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about Florida State University and our campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
See all 1,591+ H-1B Visa IT Support Specialist Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an IT Support Specialist
Verify your degree maps to the role
IT Support Specialist requires a bachelor's degree in a directly related field to qualify as a specialty occupation. Check the O*NET profile for this SOC code to confirm the degree requirement language before applying.
Target employers registered with E-Verify
E-Verify enrollment is mandatory for STEM OPT employers and federal contractors. Prioritizing E-Verify-registered companies narrows your list to employers already embedded in federal compliance workflows and likelier to have active H-1B filing processes.
Use Migrate Mate to find sponsors
Search IT Support Specialist roles on Migrate Mate, which filters employers by DOL Labor Condition Application filing history so you can see which companies have sponsored this specific role before.
Request the LCA before accepting an offer
Ask your prospective employer to share the certified LCA before you sign an offer letter. The LCA locks in your wage level and work location, and discrepancies between the LCA and your actual role can trigger an RFE from USCIS.
Check prevailing wage before negotiating salary
Run your job title, location, and SOC code through the OFLC Wage Search to see the Level I through Level IV wage tiers. Employers must certify at least the prevailing wage, so knowing your tier strengthens your negotiating position and flags underbidding employers early.
Account for the H-1B cap timeline in your job search
USCIS opens H-1B registration in March for an October 1 start date. If you're on OPT expiring before October, confirm whether the employer can bridge the gap through cap-gap protections or a cap-exempt institution.
H-1B Visa IT Support Specialist: Frequently Asked Questions
Does an IT Support Specialist role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer defines the position. USCIS requires that the role normally requires a bachelor's degree or higher in a specific specialty. A generalist help desk role where any degree is acceptable may not qualify, but a systems administrator or enterprise IT support role requiring a computer science or information systems degree typically does. The employer's job description and internal hiring standards are the deciding factor.
Which employers sponsor H-1B visas for IT Support Specialist positions?
Enterprise technology companies, managed service providers, financial institutions, and large healthcare systems are among the most consistent H-1B sponsors for IT support roles. Migrate Mate lets you filter IT Support Specialist jobs by employers with active LCA filing history, so you can focus on companies that have already sponsored this role rather than guessing based on company size alone.
What wage level should I expect on an H-1B LCA for this role?
Most entry-level IT Support Specialist H-1B petitions are certified at Level I or Level II prevailing wage under the DOL's OFLC wage system. Level I applies to positions requiring minimal judgment and close supervision, while Level II reflects moderate experience. Run your specific job title and metropolitan area through the OFLC Wage Search to see the exact thresholds before evaluating any offer.
Can I transfer my H-1B to a new IT Support Specialist role without restarting the process?
Yes. Under AC21 portability, you can transfer your H-1B to a new employer in a same or similar occupational classification after your petition has been pending for 180 days. Both roles need to fall under the same SOC code or a closely related one. Your new employer files an H-1B transfer petition, and you can start working as soon as they file, without waiting for approval.
Does the IT Support Specialist SOC code qualify for STEM OPT extension?
The IT Support Specialist role is typically classified under SOC 15-1232 (Computer User Support Specialists). This code is included on the STEM OPT designated degree list when the role involves applying scientific and technical knowledge. Your employer must be E-Verify enrolled and your degree must be in a qualifying STEM field. Confirm with your DSO that both conditions are met before filing the STEM OPT extension.