H-1B Visa Network Support Engineer Jobs
H-1B visa jobs for Network Support Engineers are available at employers across IT services, managed service providers, and enterprise technology firms. Employers file a Labor Condition Application and I-129 petition to sponsor your status, typically granted for three years and extendable to six.
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You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.
And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting.
IT Network and End User Support Engineer - Riverton, Wyoming
PMO / OPERATIONS - 100.8732 (RIVERPEAK HEALTH)
req13208
Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)
Starting Wage DOE: $29.08 - $36.34
The IT Network & End User Support Engineer provides intermediate-level technical support to maintain secure, reliable network, telecommunications, and end-user technology services across the organization's clinical, administrative, and regional locations. This position installs, configures, maintains, and troubleshoots network infrastructure, telecommunications systems, computers, peripherals, and related technologies that support patient care and business operations.
The role combines network infrastructure and end-user support responsibilities, independently resolving moderately complex technical issues within established standards and coordinating with specialized teams or vendors as needed. This position manages assigned incidents and service requests through resolution, supports technology projects and implementations, and maintains accurate technical documentation while providing responsive, customer-focused service.
Essential Job Functions
- Provide intermediate-level support for assigned network connectivity, network hardware, end-user devices, peripherals, operating systems, and standard enterprise applications across clinical, administrative, and regional locations.
- Install, configure, test, deploy, maintain, and replace network and end-user technology in accordance with established technical, security, and documentation standards.
- Troubleshoot and resolve hardware, software, authentication, connectivity, and performance issues; identify recurring problems and coordinate corrective action with technical teams and vendors when needed.
- Use the Service Management Platform to manage assigned incidents and service requests through resolution or coordinated escalation, maintaining accurate service records, and timely customer communication.
- Provide customer support in person and remote channels, communicating technical information in clear, customer-focused language.
- Monitor assigned technologies and respond to alerts, outages, service degradation, and recurring issues; assess operational impact, escalate appropriately, and collaborate with other technical teams through resolution.
- Support technology implementations, equipment refreshes, migrations, site openings, relocations, and upgrades, including readiness assessments, testing, validation, and post-implementation support.
- Conduct site assessments, validate connectivity and device readiness, and coordinate technical work with facilities, vendors, project teams, and operational leaders.
- Support network closets, cabling coordination, switches, wireless access components, and related infrastructure within the role’s training, access, and assigned responsibility.
- Maintain accurate inventories, configurations, diagrams, knowledge articles, procedures, troubleshooting guides, and other technical documentation.
- Apply established security, confidentiality, access control, change management, and asset management requirements when performing technical work.
- Perform assigned technology downtime and recovery tasks, including equipment or connectivity validation and service restoration.
- Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
Minimum Qualifications
Education
- Minimum 2 Year / Associate Degree Associate degree in computer science, information technology, networking, or a related field, or an equivalent combination of education and relevant experience.
- Preferred 4 Year / Bachelors Degree Bachelor’s degree in a related field.
Experience
- Two years of progressively responsible experience supporting end-user technology, network infrastructure, or a combination of both.
- Experience supporting technology in a healthcare or multi-site enterprise environment, preferred.
Certifications and Licenses
- Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft, Cisco, or equivalent preferred.
- Current driver’s license and ability to meet organizational requirements to operate a vehicle when travel is assigned.
- Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.
Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana.
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.
See all 407+ H-1B Visa Network Support Engineer Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Network Support Engineer
Align your credentials to specialty occupation standards
Network Support Engineer roles qualify as a specialty occupation when tied to a degree in computer science, information technology, or a closely related field. Gather your transcripts and any credential evaluations now, before you apply, so employers don't stall the offer.
Look up prevailing wages before salary talks
Your employer must certify your offered wage meets or exceeds the DOL prevailing wage for your specific location and job title. Run your SOC code and metro area through the OFLC Wage Search so you enter negotiations knowing the floor they're legally required to meet.
Target employers with active LCA filing history
Not every IT employer has gone through H-1B visa sponsorship before. Search Migrate Mate to find Network Support Engineer roles at companies with verified LCA filing history, so you're not educating an HR team on the process from scratch.
Confirm each worksite gets its own certified LCA
If your role involves client sites, data centers, or remote offices, each worksite location requires its own certified LCA before you work there. Flag this early with your employer, since missing a worksite filing is a compliance violation that falls on them.
Use your O*NET profile to frame your specialty occupation case
The O*NET occupation profile for Network Support Engineers lists the knowledge domains and education levels tied to the role. Reference it when discussing job duties with your employer so their I-129 petition accurately reflects the degree-level nature of the work.
File within your 60-day grace period after job loss
If your sponsoring employer lets you go, you have a 60-day grace period to find a new sponsor and file a transfer petition with USCIS before your status lapses. Start reaching out to prospective employers immediately rather than waiting for your final day.
H-1B Visa Network Support Engineer: Frequently Asked Questions
Does a Network Support Engineer role qualify as an H-1B specialty occupation?
Yes, Network Support Engineer typically qualifies as a specialty occupation when the position requires at least a bachelor's degree in computer science, information technology, electrical engineering, or a directly related field. The employer defines the role's duties in the LCA and I-129 petition, so the job description must reflect degree-level responsibilities such as network architecture analysis, protocol implementation, or systems integration, not just break-fix troubleshooting.
How does H-1B portability work if I change employers as a Network Support Engineer?
H-1B portability lets you start working for a new employer as soon as they file a transfer petition with USCIS, without waiting for approval, provided your current H-1B was lawfully approved and you haven't fallen out of status. Your new employer files a fresh I-129 and a certified LCA for your new worksite location before you begin.
What happens to my H-1B status if my employer changes my work location?
Each new worksite requires its own certified LCA from the DOL before you begin working there. If your employer moves you to a client site or new office without filing an amended LCA and updated I-129 when required, it creates a compliance violation. Confirm with your employer that any location change triggers an LCA review before you show up at the new site.
How do I find employers who actively sponsor H-1B visas for Network Support Engineer roles?
Migrate Mate lists employers with verified LCA filing history for technology and network engineering roles, so you can identify companies that have actually gone through H-1B sponsorship rather than those that simply say they're open to it. Filtering by role and location helps you focus your applications on employers already familiar with the filing process.
Can I work for multiple clients or on-site at customer locations on a single H-1B?
You can work at multiple client sites, but each location where you regularly work requires a certified LCA posted at that worksite. A single LCA does not cover all locations. This is a common compliance gap for Network Support Engineers in managed services or consulting roles, where project assignments shift frequently. Your employer is responsible for filing location-specific LCAs before each assignment starts.