H-1B Visa Operations Support Specialist Jobs
Operations Support Specialist roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in a directly related field, business administration, information systems, or operations management. Employers must file a Labor Condition Application with DOL before your petition reaches USCIS, and the annual cap means timing your job search around the April lottery window matters.
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Get Access To All JobsINTRODUCTION
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
ROLE AND RESPONSIBILITIES
This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.
Main point of contact for Prime Brokerage Clients for settlement related queries within BofA across products, markets, entity, trade status. Candidate must provide premium Client service and manage the risk and exposure of the clients' trading activity. Continuous Improvement efforts in the form of process enhancements, client analysis, or pushing strategic change are key in the role and achieving operational efficiency. Directly interacting with Clients on a daily basis, you will be the main point of contact for clients and business partners on all settlement operational issues.
Responsibilities:
- Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
- Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
- Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
- Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units
- Resolution and escalation of matched and unmatched trades for Clients settling in the Americas markets (US, Canada and Latin America)
- Timely response to client queries regarding the settlement of their trades
- Client fails reporting
- Break reconciliation investigation and resolution
- Performing and presenting client metrics analysis, being able to articulate a story via data with the aim to be an influencer for efficiency
BASIC QUALIFICATIONS
- 1-3 years of financial services experience
- Presentable, confident and client focused
- Client facing experience or ability to conduct discussions with Clients in a confident manner
- Excellent communications skills and ability to present to an audience
- Ability to work under pressure in a team environment
- Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
- Ability to liaise with all levels of the firm and people with different experiences and backgrounds
PREFERRED QUALIFICATIONS
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
- Excels in working among diverse viewpoints to determine the best path forward
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
- Commitment to challenging the status quo and promoting positive change
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
SKILLS
- Attention to Detail
- Customer and Client Focus
- Oral Communications
- Prioritization
- Problem Solving
- Account Management
- Analytical Thinking
- Coaching
- Written Communications
- Mentoring
- Research
- Result Orientation
SHIFT
1st shift (United States of America)
HOURS PER WEEK
40
INTRODUCTION
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
ROLE AND RESPONSIBILITIES
This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.
Main point of contact for Prime Brokerage Clients for settlement related queries within BofA across products, markets, entity, trade status. Candidate must provide premium Client service and manage the risk and exposure of the clients' trading activity. Continuous Improvement efforts in the form of process enhancements, client analysis, or pushing strategic change are key in the role and achieving operational efficiency. Directly interacting with Clients on a daily basis, you will be the main point of contact for clients and business partners on all settlement operational issues.
Responsibilities:
- Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
- Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
- Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
- Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units
- Resolution and escalation of matched and unmatched trades for Clients settling in the Americas markets (US, Canada and Latin America)
- Timely response to client queries regarding the settlement of their trades
- Client fails reporting
- Break reconciliation investigation and resolution
- Performing and presenting client metrics analysis, being able to articulate a story via data with the aim to be an influencer for efficiency
BASIC QUALIFICATIONS
- 1-3 years of financial services experience
- Presentable, confident and client focused
- Client facing experience or ability to conduct discussions with Clients in a confident manner
- Excellent communications skills and ability to present to an audience
- Ability to work under pressure in a team environment
- Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
- Ability to liaise with all levels of the firm and people with different experiences and backgrounds
PREFERRED QUALIFICATIONS
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
- Excels in working among diverse viewpoints to determine the best path forward
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
- Commitment to challenging the status quo and promoting positive change
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
SKILLS
- Attention to Detail
- Customer and Client Focus
- Oral Communications
- Prioritization
- Problem Solving
- Account Management
- Analytical Thinking
- Coaching
- Written Communications
- Mentoring
- Research
- Result Orientation
SHIFT
1st shift (United States of America)
HOURS PER WEEK
40
See all 4,186+ H-1B Visa Operations Support Specialist Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Operations Support Specialist
Frame your degree against the LCA
Your H-1B petition lives or dies on the specialty occupation argument. Pull your official transcripts and map your degree field directly to the operations support duties listed in the job posting before you apply.
Target employers with E-Verify enrollment
STEM OPT and H-1B cap-exempt pathways both require E-Verify-enrolled employers. Filter your search to companies already registered, since non-enrolled employers face extra compliance steps that slow down or derail sponsorship timelines.
Use Migrate Mate to find H-1B filers
Search Migrate Mate to identify employers with verified H-1B LCA filing history for Operations Support roles. Targeting companies that have filed before cuts the risk of landing at an employer unfamiliar with the sponsorship process.
Check prevailing wage before salary talks
Run the OFLC Wage Search using SOC code 11-1021 or the closest operations match for your work location. Your offered salary must meet or exceed the DOL wage level, so knowing the floor before negotiating protects your petition.
Ask about cap-exempt status early
Universities, nonprofits affiliated with research institutions, and government research organizations are cap-exempt. If you're weighing multiple offers, a cap-exempt employer lets you file outside the April lottery window entirely.
Confirm I-129 filing timeline at offer stage
USCIS requires the I-129 petition to be filed no more than six months before your start date. If an employer's HR timeline pushes your start past October 1, your April registration window and your offer may not align.
H-1B Visa Operations Support Specialist: Frequently Asked Questions
Does an Operations Support Specialist role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer defines the role. USCIS requires the position to normally require a bachelor's degree in a specific field. If the job posting lists business administration, information systems, supply chain, or operations management as the required degree, it typically qualifies. Generalist roles where any degree is acceptable are more likely to face a Request for Evidence.
Which industries sponsor H-1B visas most frequently for Operations Support roles?
Technology companies, logistics and supply chain firms, financial services, and healthcare systems file the most H-1B LCAs for operations-adjacent roles. These industries have established immigration programs and in-house HR teams familiar with the process. You can browse employers with active H-1B filing history for Operations Support Specialist positions on Migrate Mate.
How does the H-1B lottery affect my job search timeline as an Operations Support Specialist?
USCIS opens H-1B registration each March for the following fiscal year starting October 1. If you're selected, your employer can file the full petition in April for an October 1 start. That gap affects offer timing. Most employers hire H-1B candidates in late 2025 or early 2026 for an October 2026 start, so your job search should account for that lead time.
Can my employer use O*NET to support the specialty occupation argument for this role?
Yes. The O*NET profile for operations roles documents the typical education and knowledge requirements for the occupation. Employers and immigration attorneys frequently reference O*NET data in H-1B petitions to show that the position falls within a recognized specialty that normally requires a bachelor's degree in a related field.
What should I verify about prevailing wage before accepting an H-1B-sponsored offer?
Your employer must pay at least the DOL prevailing wage for your role, level, and work location. Run the OFLC Wage Search using your job's SOC code and zip code before you accept. If the offered salary falls below the Level I or Level II wage for your area, USCIS can flag the petition and DOL can audit the employer's LCA certification.