Operations Support Specialist Jobs in USA with Visa Sponsorship
Operations Support Specialist roles are sponsored under the H-1B visa when the position requires a bachelor's degree in a specific field like business, operations management, or industrial engineering. Employers file a Labor Condition Application before sponsorship can begin. For detailed occupation requirements, see the O*NET profile.
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The Lead Operations Support Specialist (Lead OSS) is responsible for onboarding, training and mentoring Operations Support Specialists (OSSs) across the district. The Lead OSS will lead onboarding training for cohorts which may include multiple OSSs at one time. The Lead OSS will also travel to multiple clinics to train other OSSs as needed. Other responsibilities for this role include assisting with other projects throughout the district and/or region as needed. Must be mobile in market.
Responsibilities:
- Train new OSSs on patient care support such as exercises, patient scheduling, patient intake and co-pay collection. Train on reporting requirements and clinic cleanliness protocols.
- Mentor OSSs and be go-to support in district for questions with patient processes and patient support. Train OSSs on new processes and workflows, and re-train OSSs as directed by the Clinic Director or District Director.
- Collaborate with Clinic Directors to coordinate district rehab staffing assignments to meet labor needs.
- Perform OSS duties in the clinic as needed.
- Assist in district or regional projects as needed.
QUALIFICATIONS
Minimum Education
Required:
- High school diploma or GED
Preferred:
- Associate’s degree in Health care or core sciences
Minimum Experience
Required:
- 2 or more years as a PT Aide or technician and/or administrative healthcare setting; or
- 2 or more years in sports performance/training
Preferred:
- Basic clinical assessment and differential diagnosis
Knowledge Skills and Abilities
- Proficient in exercise form/instruction
- Proficient in patient scheduling
- Proficient in patient intake
- Strong customer service skills and communication skills
- Emerging problem-solving capabilities to address patient/customer and operational needs
- Ability to assist patients with insurance related questions and direct them to the appropriate resource if necessary
- Coaches, trains and mentors OSS I & IIs
- Adaptable and agile to support key Operations initiatives
LOCATION/ORG DATA:
Dept Number: 7619
Overview:
The Lead Operations Support Specialist (Lead OSS) is responsible for onboarding, training and mentoring Operations Support Specialists (OSSs) across the district. The Lead OSS will lead onboarding training for cohorts which may include multiple OSSs at one time. The Lead OSS will also travel to multiple clinics to train other OSSs as needed. Other responsibilities for this role include assisting with other projects throughout the district and/or region as needed. Must be mobile in market.
Responsibilities:
- Train new OSSs on patient care support such as exercises, patient scheduling, patient intake and co-pay collection. Train on reporting requirements and clinic cleanliness protocols.
- Mentor OSSs and be go-to support in district for questions with patient processes and patient support. Train OSSs on new processes and workflows, and re-train OSSs as directed by the Clinic Director or District Director.
- Collaborate with Clinic Directors to coordinate district rehab staffing assignments to meet labor needs.
- Perform OSS duties in the clinic as needed.
- Assist in district or regional projects as needed.
QUALIFICATIONS
Minimum Education
Required:
- High school diploma or GED
Preferred:
- Associate’s degree in Health care or core sciences
Minimum Experience
Required:
- 2 or more years as a PT Aide or technician and/or administrative healthcare setting; or
- 2 or more years in sports performance/training
Preferred:
- Basic clinical assessment and differential diagnosis
Knowledge Skills and Abilities
- Proficient in exercise form/instruction
- Proficient in patient scheduling
- Proficient in patient intake
- Strong customer service skills and communication skills
- Emerging problem-solving capabilities to address patient/customer and operational needs
- Ability to assist patients with insurance related questions and direct them to the appropriate resource if necessary
- Coaches, trains and mentors OSS I & IIs
- Adaptable and agile to support key Operations initiatives
LOCATION/ORG DATA:
Dept Number: 7619
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Get Access To All JobsTips for Finding Visa Sponsorship as an Operations Support Specialist
Target employers with established LCA filing history
Companies that have previously filed Labor Condition Applications for Operations Support roles are far more likely to sponsor again. Consistent LCA filings signal a mature immigration process and a sponsor-friendly HR team already familiar with the requirements.
Clarify your degree field early in interviews
Sponsorship depends on your degree matching the role's specialty occupation requirements. A degree in business administration, supply chain, or industrial engineering strengthens your case. Bring unofficial transcripts to early interviews to preempt questions about qualification.
Understand that job description language affects eligibility
If the posting says 'bachelor's degree preferred' rather than 'required,' the role may not qualify as a specialty occupation. Push for job descriptions that specify a degree in a particular field, which is essential for a successful H-1B petition.
Ask about the employer's immigration counsel relationship
Employers with an active immigration attorney or in-house immigration team process sponsorships faster and with fewer errors. If a company is navigating sponsorship for the first time, expect delays and budget more lead time before your intended start date.
Prepare documentation showing the role requires specialized knowledge
USCIS scrutinizes operations roles more than technical ones. Gather evidence that the position requires specialized knowledge, such as systems like ERP platforms or specific supply chain certifications, to support the employer's specialty occupation argument.
Frequently Asked Questions
Can an Operations Support Specialist role qualify for H-1B sponsorship?
Yes, but it depends on how the role is defined. USCIS requires the position to qualify as a specialty occupation, meaning a bachelor's degree in a specific field like business, operations management, or supply chain is a minimum requirement. Generalist operations roles where any degree qualifies often fail this test. The more specialized the function, the stronger the petition.
What visa options exist for Operations Support Specialists besides H-1B?
Australian citizens can use the E-3 visa, which has no lottery and is far easier to obtain. Canadian and Mexican nationals may qualify under the TN visa for management analyst roles. Candidates with an exceptional track record may pursue the O-1A. Each option has different degree and employer requirements, so confirm eligibility based on your nationality and background.
What degree does an employer typically require to sponsor an Operations Support Specialist?
Most employers sponsoring this role specify a bachelor's degree in business administration, operations management, industrial engineering, or a closely related field. A general arts or unrelated degree can complicate the H-1B visa petition. If your degree is in an adjacent field, relevant work experience or certifications in supply chain or project management can support the specialty occupation argument.
How competitive is H-1B approval for operations roles compared to tech roles?
Approval rates for operations roles are lower than for software engineering because USCIS more frequently questions whether the position truly qualifies as a specialty occupation. Employers who include specific systems expertise, process certifications, or analytical responsibilities in the job description tend to have stronger petition outcomes than those describing broad administrative functions.
Where can I find Operations Support Specialist jobs that offer visa sponsorship?
Migrate Mate is the best place to start. It filters specifically for visa-sponsoring employers, so you're not manually screening hundreds of postings to find the ones that will actually support an H-1B or E-3 visa application. Searching there significantly reduces the time between job search and sponsorship conversation.
What is the prevailing wage requirement for sponsored Operations Support Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.