H-1B Visa Patient Care Representative Jobs
H-1B visa jobs for Patient Care Representatives are available at health systems and medical groups that build these roles around degree-level duties in healthcare administration or social services. Employers file a Labor Condition Application with DOL and an I-129 petition with USCIS, sponsoring your status for up to three years.
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Responsibilities/Job Description:
Monday through Friday 7:30am - 4:00pm
This position, under Revenue Cycle Management, is responsible for providing patients with timely and accurate pre-service pricing estimates with outstanding customer service. Works directly with ancillary departments, contracting, government payment and pricing staff, insurance carriers, and other internal/external resources to provide patients with appropriate payment and pricing information. Responsibilities include, but are not limited to, patient education, insurance verification, and excellent written and verbal communication.
Responsibilities:
- Obtain required demographic, medical coding, and insurance information necessary for accurate estimate creation.
- Provide customer friendly education on requirements for calculating payment, pricing and scope of service that will be provided.
- Generate estimates and analyze for accuracy, using the estimator tool with an understanding of managed care payment methodologies including, but not limited to, APC, DRG, per diem, fee schedules; adjusting data to re-calculate if necessary.
- Provide a finalized estimate to customers, including a breakdown of benefits when the customer is insured.
- Offer pre-payment options to the customer when appropriate and processes payment collection.
- Respond to or escalate inquiries in a professional manner in the pursuit of timely resolution and minimum impact to the customer experience.
Required Qualifications:
3 years customer service experience with 2 of those years in healthcare customer service.
Preferred Qualifications:
- A.A./A.S. in business, healthcare, or related field
- 1 year experience providing cost of care information to customers
- Experience with Epic
Qualifications
$22.96 - $32.42 Hourly
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Patient Care Representative
Align your degree to the role
Patient Care Representative positions don't qualify automatically as a specialty occupation. Target employers whose job postings require a bachelor's degree in health administration, social work, or a related field, and document how your coursework directly maps to the posted duties.
Look up prevailing wages before applying
Use the OFLC Wage Search to find the certified wage level for your target metropolitan area before you receive an offer. Knowing the Level I through Level IV range lets you evaluate whether an employer's offer meets DOL requirements.
Search Migrate Mate for verified sponsors
Filter your job search on Migrate Mate to find health systems and medical groups with verified H-1B visa LCA filing history for patient-facing administrative roles, so you're only applying to employers with a documented record of sponsoring this type of position.
Confirm LCA coverage for each worksite
If the role involves rotating between clinic locations or hospital campuses, ask your employer before accepting an offer whether each worksite is listed on its own certified LCA. A single LCA can't cover unlisted locations, and working at an uncertified site puts your status at risk.
Review the O*NET profile during interviews
Pull the O*NET occupation profile for Medical Secretaries and Administrative Assistants or Health Information Technologists before your interview. Use its task and knowledge descriptors to frame your experience in language that supports a specialty occupation argument in the I-129 petition.
Track your six-year status clock early
H-1B status is granted in three-year increments up to a six-year maximum. If you're already on H-1B with a previous employer, tell your new employer's immigration counsel your start date so they can correctly calculate the remaining authorization period before filing your transfer petition.
H-1B Visa Patient Care Representative: Frequently Asked Questions
Does a Patient Care Representative role qualify as an H-1B specialty occupation?
Not automatically. The role qualifies only when the employer requires at least a bachelor's degree in a specific field, such as health administration, social work, or a related discipline, and the job duties genuinely demand that level of education. Employers who build the position around degree-level responsibilities, like care coordination, benefits navigation, or compliance documentation, can make a credible specialty occupation argument in the I-129 petition. Roles framed as clerical or customer service without a degree requirement won't qualify.
Which employers commonly sponsor H-1B visas for Patient Care Representatives?
Large integrated health systems, academic medical centers, and multi-site medical groups are the most consistent sponsors because they have in-house immigration counsel and established LCA filing workflows. Community health centers funded under federal programs also sponsor in this category. You can browse employers with verified H-1B LCA filing history for patient-facing administrative roles on Migrate Mate, which surfaces sponsoring organizations by role type and location.
What happens to my H-1B status if I transfer to a new hospital within the same health system?
If the transfer moves you to a different legal entity or a worksite not listed on your current certified LCA, your employer must file a new or amended H-1B petition before you begin working at that location. Within the same legal employer and covered worksites, an internal transfer may not require a new filing, but you should confirm with your employer's immigration counsel before the move to avoid a gap in authorized status.
Can my employer start the PERM green card process while I'm on H-1B as a Patient Care Representative?
Yes. If your employer is willing to sponsor permanent residence, they can begin the PERM labor certification process through DOL at any point during your H-1B status. Starting PERM early is strategically useful because filing an I-140 immigrant petition and reaching certain milestones can allow H-1B extensions beyond the standard six-year cap under AC21 portability rules. Discuss the timeline with your employer's immigration counsel as early as possible.
How does DOL set the prevailing wage for my Patient Care Representative position?
DOL assigns a wage level, from Level I through Level IV, based on the complexity of duties, supervision required, and geographic location of the worksite. Your employer certifies in the LCA that it will pay at least the prevailing wage for your specific occupation code and metropolitan area. You can look up the applicable wage using the OFLC Wage Search before accepting an offer to verify that the salary your employer proposes meets the DOL floor for your location.