H-1B Visa Product Advisor Jobs
Product Advisor jobs sit at the intersection of product knowledge and customer-facing consultation, roles that typically require a bachelor's degree in business, marketing, or a related field and qualify as H-1B visa specialty occupations. Sponsors file a Labor Condition Application with DOL and an I-129 petition with USCIS, covering you for up to three years with extensions to six.
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Get Access To All JobsRIV Level: 4
Address: 9309 Monroe Road Charlotte, NC 28270
As a Product Advisor IV, will be an integral member of our Field Sales organization, building relationships with prospective customers and growing the Rivian community. You will fully own the customer journey, ensuring each touchpoint is highly personalized. You will educate and inspire customers using various communication channels including in-person interactions, educational drives, phone, text, and email. This role requires passion for our brand and a desire to contribute to a high-performance culture.
To be successful in this role, you must have a customer-first approach and thrive in ambiguous and unexpected environments, tackling all challenges with a flexible and solution-oriented mindset. The ideal candidate is self-motivated and results-driven, committed to creating memorable experiences that drive brand loyalty, customer satisfaction, and conversion.
Responsibilities:
- Consistently achieve or exceed monthly and quarterly targets and other key performance indicators such as demo drive volume, pipeline management, conversion support, customer satisfaction, and NPS.
- Ensure customer experience at your location(s) is best-in-class: authentic, engaging, educational and aligned with Rivian’s core values and culture.
- Proactively engage, qualify, and support leads, following up across various stages of the customer journey to increase satisfaction, repeat business and referrals.
- Provide static and dynamic product demonstrations, asking open-ended questions to understand customers’ needs and recommend suitable products and services.
- Maintain and share your in-depth knowledge of our products and services, features and benefits, and community stories to effectively guide customers in their decision-making process when considering Rivian.
- Build and manage a healthy customer pipeline by establishing positive, long-term relationships via high touch, responsive service.
- Host and support a variety of retail activations and experiential events to generate demand and connect with the broader Rivian community.
- Study and solicit customer feedback to understand and solve for customer pain points and opportunities for continuous improvement.
- Stay up to date on the automotive and EV competitive landscape and trends to keep a close pulse on what customers are considering, effectively build value in our products, and overcome objections.
- Share success strategies, best practices and continuous feedback with teammates to cultivate a culture of learning and winning together built on trust.
- Resolve customer escalations in the moment and promptly cascade outstanding issues to the appropriate teams.
- Communicate business trends and data to the leadership team with recommendations regarding areas of opportunity.
- Support and motivate fellow team members by providing clear direction and feedback.
- Pay close attention to customer sentiment and the quality of the service provided; coaching for exceptional performance.
- Perform keyholder location opening and closing duties and ensure policy & procedure are followed; duties include completing operational checklists, leading team huddles, and writing daily business recaps.
- Execute day to day operational duties, back of house upkeep, food & beverage support, shipping and receiving duties, general space upkeep, cleaning duties, and building or maintaining visual displays, and events as necessary.
- Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our community members and team.
Take on additional projects, duties and assignments as required and/or by request from commercial leadership.
BASIC QUALIFICATIONS:
- Preferred 4+ years experience in Sales, Retail, Hospitality or similar fields highly preferred (top tier, premium brands, direct to consumer models, commission-based environments and/or automotive experience a plus).
- At least 21 years of age.
- High School Diploma, GED, or other recognized high school equivalency credential required.
- Proven track record in a high-velocity customer engagement cycle, from prospecting to closing, in a commission-based environment.
- Experience succeeding in a face-paced, dynamic start up environment with continuous iteration and changes.
- Experience using CRM systems (Salesforce preferred).
- Strong communication and collaboration skills (written and verbal).
- Ability to work a flexible schedule to support customers on nights, weekends and/or holidays.
- Ability and willingness to travel as needed to support events, new market launches, etc.
- Working knowledge of Microsoft Programs (Word, Excel, PowerPoint, Teams) and Google Workspace, with the ability to learn new tools quickly.
- Comfortable operating large, high performance vehicles and conducting demo drives with customers.
- Must have a valid driver’s license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from).
- No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period; Will be subject to continuous Motor Vehicle Record (MVR) monitoring.
- Ability to obtain and maintain local sales licenses if applicable in your state/province.
PREFERRED QUALIFICATIONS:
- Energetic, enthusiastic, and engaging customer interaction style.
- Ability to understand and articulate concepts in the technology and automotive space.
- Resilience and ability to overcome objections using active listening and critical thinking.
- Ability to multi-task while providing exceptional quality of work.
- Ability to work effectively both in a team and independently.
- Excellent written and verbal language skills in English, additional languages a plus.
- Ability to learn quickly, thrive in a fast-paced environment and adapt to changing timelines.
- An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver when it comes to delighting and interacting with our community.
Physical Requirements:
- Willingness to work in various working conditions including being in a full service retail location or service center, including working outdoors and operating vehicles in unpredictable weather conditions.
- Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs).
- Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners.
- Strong understanding of written and spoken English.
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
RIV Level: 4
Address: 9309 Monroe Road Charlotte, NC 28270
As a Product Advisor IV, will be an integral member of our Field Sales organization, building relationships with prospective customers and growing the Rivian community. You will fully own the customer journey, ensuring each touchpoint is highly personalized. You will educate and inspire customers using various communication channels including in-person interactions, educational drives, phone, text, and email. This role requires passion for our brand and a desire to contribute to a high-performance culture.
To be successful in this role, you must have a customer-first approach and thrive in ambiguous and unexpected environments, tackling all challenges with a flexible and solution-oriented mindset. The ideal candidate is self-motivated and results-driven, committed to creating memorable experiences that drive brand loyalty, customer satisfaction, and conversion.
Responsibilities:
- Consistently achieve or exceed monthly and quarterly targets and other key performance indicators such as demo drive volume, pipeline management, conversion support, customer satisfaction, and NPS.
- Ensure customer experience at your location(s) is best-in-class: authentic, engaging, educational and aligned with Rivian’s core values and culture.
- Proactively engage, qualify, and support leads, following up across various stages of the customer journey to increase satisfaction, repeat business and referrals.
- Provide static and dynamic product demonstrations, asking open-ended questions to understand customers’ needs and recommend suitable products and services.
- Maintain and share your in-depth knowledge of our products and services, features and benefits, and community stories to effectively guide customers in their decision-making process when considering Rivian.
- Build and manage a healthy customer pipeline by establishing positive, long-term relationships via high touch, responsive service.
- Host and support a variety of retail activations and experiential events to generate demand and connect with the broader Rivian community.
- Study and solicit customer feedback to understand and solve for customer pain points and opportunities for continuous improvement.
- Stay up to date on the automotive and EV competitive landscape and trends to keep a close pulse on what customers are considering, effectively build value in our products, and overcome objections.
- Share success strategies, best practices and continuous feedback with teammates to cultivate a culture of learning and winning together built on trust.
- Resolve customer escalations in the moment and promptly cascade outstanding issues to the appropriate teams.
- Communicate business trends and data to the leadership team with recommendations regarding areas of opportunity.
- Support and motivate fellow team members by providing clear direction and feedback.
- Pay close attention to customer sentiment and the quality of the service provided; coaching for exceptional performance.
- Perform keyholder location opening and closing duties and ensure policy & procedure are followed; duties include completing operational checklists, leading team huddles, and writing daily business recaps.
- Execute day to day operational duties, back of house upkeep, food & beverage support, shipping and receiving duties, general space upkeep, cleaning duties, and building or maintaining visual displays, and events as necessary.
- Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our community members and team.
Take on additional projects, duties and assignments as required and/or by request from commercial leadership.
BASIC QUALIFICATIONS:
- Preferred 4+ years experience in Sales, Retail, Hospitality or similar fields highly preferred (top tier, premium brands, direct to consumer models, commission-based environments and/or automotive experience a plus).
- At least 21 years of age.
- High School Diploma, GED, or other recognized high school equivalency credential required.
- Proven track record in a high-velocity customer engagement cycle, from prospecting to closing, in a commission-based environment.
- Experience succeeding in a face-paced, dynamic start up environment with continuous iteration and changes.
- Experience using CRM systems (Salesforce preferred).
- Strong communication and collaboration skills (written and verbal).
- Ability to work a flexible schedule to support customers on nights, weekends and/or holidays.
- Ability and willingness to travel as needed to support events, new market launches, etc.
- Working knowledge of Microsoft Programs (Word, Excel, PowerPoint, Teams) and Google Workspace, with the ability to learn new tools quickly.
- Comfortable operating large, high performance vehicles and conducting demo drives with customers.
- Must have a valid driver’s license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from).
- No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period; Will be subject to continuous Motor Vehicle Record (MVR) monitoring.
- Ability to obtain and maintain local sales licenses if applicable in your state/province.
PREFERRED QUALIFICATIONS:
- Energetic, enthusiastic, and engaging customer interaction style.
- Ability to understand and articulate concepts in the technology and automotive space.
- Resilience and ability to overcome objections using active listening and critical thinking.
- Ability to multi-task while providing exceptional quality of work.
- Ability to work effectively both in a team and independently.
- Excellent written and verbal language skills in English, additional languages a plus.
- Ability to learn quickly, thrive in a fast-paced environment and adapt to changing timelines.
- An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver when it comes to delighting and interacting with our community.
Physical Requirements:
- Willingness to work in various working conditions including being in a full service retail location or service center, including working outdoors and operating vehicles in unpredictable weather conditions.
- Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs).
- Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners.
- Strong understanding of written and spoken English.
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
See all H-1B Visa Product Advisor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Product Advisor Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Product Advisor
Map your degree to your role title
USCIS evaluates whether your specific degree field directly relates to Product Advisor duties. A business, marketing, or communications degree strengthens your specialty occupation case. If your degree is in an unrelated field, gather coursework transcripts showing product strategy, consumer behavior, or market analysis training.
Search LCA-verified Product Advisor employers
Use Migrate Mate to find employers with confirmed H-1B Labor Condition Application filings for Product Advisor and similar titles. This cuts through employers who list sponsorship as theoretical and surfaces companies already familiar with the DOL certification process for this role.
Verify prevailing wage before your first interview
Your employer's LCA must certify a wage at or above the DOL prevailing wage for your job title and worksite location. Run the OFLC Wage Search using the closest matching SOC code before you negotiate, so you know the floor the employer is legally required to meet.
Confirm each worksite gets its own LCA
Product Advisor roles sometimes involve client sites, regional offices, or hybrid arrangements across locations. Each distinct worksite requires its own certified LCA. Raise this with your employer's immigration counsel early so filings aren't delayed when your work location shifts after onboarding.
Review the O*NET profile before the interview
O*NET lists the core tasks and knowledge requirements for advisory and product specialist roles by SOC code. Reviewing it prepares you to describe your duties in the same framework USCIS uses to evaluate specialty occupation status, which matters if the employer receives a Request for Evidence.
Clarify your cap status if you have prior H-1B history
If you've held H-1B status before and are within the portability window, you may be cap-exempt, meaning the employer can file at any time without waiting for the annual selection cycle. Ask USCIS-experienced counsel to confirm your eligibility status before the employer starts the LCA process.
H-1B Visa Product Advisor: Frequently Asked Questions
Does a Product Advisor role qualify as an H-1B specialty occupation?
Product Advisor positions typically qualify when the employer requires at least a bachelor's degree in business, marketing, product management, or a closely related field as a genuine prerequisite for the role. Employers strengthen the petition by documenting that the advisory duties demand theoretical and practical application of that specific body of knowledge, not just general experience or on-the-job training.
How do I find employers who sponsor H-1B visas for Product Advisor roles?
Browse Migrate Mate to find companies with verified H-1B Labor Condition Application history for Product Advisor and related titles. LCA records are filed with DOL before every H-1B petition, so an employer appearing in that data has already committed to the sponsorship process rather than just listing it as a possibility in a job posting.
What happens to my H-1B status if I move to a different product team at the same employer?
An internal transfer to a materially different role, different job duties, or a new worksite can require an amended I-129 petition and a new certified LCA. If the job title stays the same but the core duties shift significantly, your employer should file an amendment with USCIS before the change takes effect to keep your status compliant.
Can my employer start my H-1B petition at any time of year?
Whether your employer can file immediately depends on your cap status. The annual H-1B selection rules have changed recently, so if you're subject to the cap, timing is tied to the current selection process. Cap-exempt situations, such as prior H-1B holders within the portability window, allow filings at any time. Confirm your specific status with immigration counsel early in the hiring process.
What documents should I prepare before an employer begins my H-1B sponsorship?
Gather your academic transcripts and degree certificates, a copy of your current visa and I-94 record, your resume with dates of employment and job titles, and any professional certifications relevant to product advisory work. If your degree is from outside the United States, a credential evaluation from a recognized organization helps USCIS confirm equivalency to a U.S. bachelor's degree during specialty occupation review.