H-1B Visa Resolution Specialist Jobs
Resolution Specialist jobs with H-1B visa sponsorship sit at the intersection of dispute management, analytical problem-solving, and client communication, duties that employers increasingly structure around a bachelor's degree in business, communications, or a related field to meet the specialty occupation standard USCIS requires for H-1B visa approval.
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Get Access To All JobsINTRODUCTION
NTT DATA, Inc. is currently seeking a Remote – Provider Research & Resolution Specialist with 2+ years of experience in medical claims, provider credentialing, or medical billing/coding. This role supports a leading U.S. health plan.
LOCATION: Fully Remote
PAY RATE: $16.75/hour
KEY RESPONSIBILITIES
- Analyze and process provider-related transactions in accordance with plan guidelines
- Research and resolve pended claims by identifying missing or incorrect information
- Apply critical thinking and problem-solving to ensure accurate claims processing
- Maintain compliance with PHI and HIPAA standards
- Follow established policies and procedures while identifying improvement opportunities
- Handle non-routine, research-based tasks requiring independent judgment
REQUIRED QUALIFICATIONS
- 2+ years of experience in medical claims, provider credentialing, or medical billing/coding
- 2+ years of experience in a role requiring analysis, critical thinking, independent research, with the ability to investigate issues and resolve discrepancies in complex information (Strong attention to detail and accuracy)
- 3+ years of computer experience, including Microsoft Office (Outlook, Excel, Word)
PREFERRED EXPERIENCE
- Experience with provider data management or credentialing
- Facets experience is a plus
- Typing speed of 40+ WPM
Education
- High School Diploma or equivalent
NTT DATA provides a reasonable range of compensation for specific roles. The hourly rate for this remote role is $16.75/hourly. This rate reflects the target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401K program, and additional voluntary or legally required benefits.
ABOUT NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
INTRODUCTION
NTT DATA, Inc. is currently seeking a Remote – Provider Research & Resolution Specialist with 2+ years of experience in medical claims, provider credentialing, or medical billing/coding. This role supports a leading U.S. health plan.
LOCATION: Fully Remote
PAY RATE: $16.75/hour
KEY RESPONSIBILITIES
- Analyze and process provider-related transactions in accordance with plan guidelines
- Research and resolve pended claims by identifying missing or incorrect information
- Apply critical thinking and problem-solving to ensure accurate claims processing
- Maintain compliance with PHI and HIPAA standards
- Follow established policies and procedures while identifying improvement opportunities
- Handle non-routine, research-based tasks requiring independent judgment
REQUIRED QUALIFICATIONS
- 2+ years of experience in medical claims, provider credentialing, or medical billing/coding
- 2+ years of experience in a role requiring analysis, critical thinking, independent research, with the ability to investigate issues and resolve discrepancies in complex information (Strong attention to detail and accuracy)
- 3+ years of computer experience, including Microsoft Office (Outlook, Excel, Word)
PREFERRED EXPERIENCE
- Experience with provider data management or credentialing
- Facets experience is a plus
- Typing speed of 40+ WPM
Education
- High School Diploma or equivalent
NTT DATA provides a reasonable range of compensation for specific roles. The hourly rate for this remote role is $16.75/hourly. This rate reflects the target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401K program, and additional voluntary or legally required benefits.
ABOUT NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Resolution Specialist
Frame your degree for specialty occupation
Your H-1B petition succeeds only if your Resolution Specialist role requires a specific bachelor's degree, not just any degree. Document how your coursework in business, communications, or a related field directly maps to the dispute-resolution and analytical duties in your job description.
Verify prevailing wages before accepting offers
Use the OFLC Wage Search to look up the prevailing wage for your SOC code and work location before negotiations. Your employer's LCA must certify they'll pay at least that wage, and an offer below it will block certification regardless of your qualifications.
Confirm each worksite has its own certified LCA
If your Resolution Specialist role involves working across multiple client sites or company offices, each location needs its own certified LCA before you work there. Raise this with your employer's immigration counsel early, mid-assignment surprises can stall your status.
Search Migrate Mate for active H-1B sponsors
Target employers with verified H-1B LCA filing history in dispute resolution and customer operations. Migrate Mate surfaces this DOL data by role and location, so you can prioritize outreach to companies that have sponsored comparable positions before.
File for premium processing when timelines are tight
If you're transitioning from OPT or another status with a hard end date, ask your employer to request premium processing with USCIS. It compresses adjudication to 15 business days and removes the timing risk that derails start dates for Resolution Specialist hires.
Review your O*NET profile to strengthen the petition
The O*NET occupational profile for your role shows the typical education requirements and core tasks USCIS adjudicators reference. Align your job description language with the analytical and decision-making duties listed there to build a stronger specialty occupation argument.
H-1B Visa Resolution Specialist: Frequently Asked Questions
Does a Resolution Specialist role qualify as an H-1B specialty occupation?
It depends on how the position is structured. A Resolution Specialist role qualifies as a specialty occupation when the employer requires a bachelor's degree in a specific related field, such as business, finance, or communications, and the core duties center on analytical judgment, regulatory interpretation, or complex case management. Employers that build the role around degree-level responsibilities and document that requirement clearly give the petition its strongest foundation with USCIS.
Which employers commonly sponsor H-1B visas for Resolution Specialists?
Financial services companies, healthcare payers, insurance carriers, and large technology firms are among the employers that regularly sponsor H-1B visas for Resolution Specialist roles. These organizations handle high volumes of disputes that require structured degree-level analysis. Migrate Mate shows employers with verified H-1B LCA filing history in these sectors, letting you focus your search on companies that have sponsored comparable roles in your target city.
What SOC code applies to a Resolution Specialist for H-1B purposes?
Most Resolution Specialist positions file under SOC 13-1041 (Compliance Officers) or 43-4051 (Customer Service Representatives), depending on how the employer structures the role. The SOC code determines your prevailing wage tier, so confirming the correct classification before the LCA is filed matters. If your duties are primarily analytical and regulatory, pushing for the 13-series code better reflects the specialty occupation argument and typically corresponds to a higher wage level.
How long does H-1B status last for a Resolution Specialist position?
H-1B status is initially granted for up to three years and can be extended to a maximum of six years. Extensions beyond six years are possible only if a PERM labor certification or I-140 immigrant petition has been filed on your behalf and meets specific timing thresholds. Plan your sponsorship timeline with your employer before you approach the six-year mark.
What happens to my H-1B status if I change employers as a Resolution Specialist?
H-1B portability under AC21 lets you change employers without losing your place in the queue, but your new employer must file a new I-129 petition before your current status expires. Each new worksite also requires its own certified LCA. Because Resolution Specialist roles vary significantly in duties and degree requirements across employers, your new petition needs its own specialty occupation documentation, it doesn't carry over from your previous approval.