H-1B Visa Risk Manager Jobs
Risk Manager roles qualify as H-1B visa specialty occupations under DOL's Standard Occupational Classification system, requiring at least a bachelor's degree in finance, economics, or a related field. Financial services, insurance, and large tech firms file the most H-1B LCAs for this title, with two-year initial periods and unlimited renewals.
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GENERAL PURPOSE
The Card & Risk Support Specialist serves as a frontline subject matter expert responsible for handling elevated-risk member interactions and complex payment service support. This position specializes in reviewing and resolving account restrictions, supporting fraud and dispute processes, and troubleshooting advanced card and digital payment issues (e.g., debit/credit cards, Zelle, and transaction limits).
The role works closely with the other Risk team members to evaluate account activity, determine appropriate actions, and ensure timely and compliant resolution of restrictions while minimizing loss and protecting the member experience. This individual delivers exceptional service through inbound calls and digital channels, demonstrating strong judgment, attention to detail, and the ability to confidently navigate complex account situations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Lives CCU’s service standards and core values: Be the Advocate. Embrace Curiosity. Be Compassionate.
- Serve as a primary point of contact for members requiring advanced support via phone and chat, with a focus on complex, high-risk, or sensitive account situations.
- Manage inbound and outbound calls, emails, messages, and chats for both members and vendors for all elevated card and risk related needs.
- Work closely with other frontline teams and proactively contact members for card and risk related service items to ensure timely completion and accuracy.
- Educate members on account activity, transaction decisions, and payment service functionality to build confidence and reduce future risk.
- Review and evaluate accounts with restrictions or suspicious activity, determine appropriate actions, remove or maintain restrictions, and ensure all decisions align with internal policies and regulatory requirements.
- Handle end-to-end processing of complex disputes and fraud cases, including transaction research, documentation, and communication with members, card networks, and internal partners to minimize loss and achieve timely resolution.
- Act as a subject matter expert for card and digital payment services, resolving advanced issues such as declines, authorization errors, and limit requests, while exercising sound judgment on exception approvals and member accommodations.
- Maintain strict confidentiality and ensure all actions align with regulatory requirements and internal policies.
- Identify trends in member issues, fraud activity, or service breakdowns and provide feedback to improve processes and reduce friction.
- Serve as a liaison between frontline teams and risk department to identify and communicate solutions to card or risk-related issues.
- Stay current on card network rules, fraud trends, and payment technologies to effectively support evolving member needs.
- Document investigations, decisions, and member interactions thoroughly and accurately.
- Support promotions and strategies to meet Credit Union’s goals.
- Participate in Credit Union business development and community relations activities.
- Adhere to all service standards as outlined in the Credit Union’s policies and procedures.
- Assist with account reviews related to BSA, fraud prevention, and other risk management functions as assigned.
- Perform other duties as needed or requested.
KNOWLEDGE, SKILL AND ABILITY
- A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.
- Knowledge of card services, fraud prevention, dispute processing, payment systems, and account risk management principles.
- Demonstrate strong attention to detail in handling sensitive financial information and complex account scenarios.
- Working knowledge of applicable regulations and industry standards (i.e. Regulation E, Regulation Z, Regulation CC, dispute timelines, Uniform Commercial Code (draft liability) and NACHA (ACH liability), card network rules, BSA/AML requirements, and credit union policies).
- Ability to exercise sound judgement, maintain confidentiality, and balance member service with risk management objectives.
- Strong problem-solving skills with the ability to independently research, troubleshoot, and resolve member issues.
- Ability to communicate effectively in writing and verbally (by phone and in person).
EDUCATION, FORMAL TRAINING, AND EXPERIENCE
- Associate’s degree is required; equivalent specialized internal or external training, certifications, or relevant experience may be considered.
- Minimum of two to five years of fraud prevention, card services, or other related industry experience required.
- Credit union or financial services experience required.
WORK ENVIRONMENT/PHYSICAL ACTIVITIES
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will often be required to move around for a majority of the day. The employee must occasionally lift and/or move up to 25 pounds.
BENEFITS
This position is eligible for the following benefits:
- Medical/Dental/Vision Insurance
- Company Paid Life, Short-term Disability, and Long-term Disability Insurance
- Voluntary Life, Hospital Indemnity, Accident, and Critical Illness Insurance
- 401k Employer Contributions & Match
- Annual Profit Sharing funded into the 401k
- Tuition Reimbursement (Max $5,250.00/annually)
- Paid Time Off
- Company Paid Holidays
- Work-Life Balance and Flexible Work Schedules
- Cross-Training and Career Development Opportunities
- Wellness Program
- Employee Recognition Program
- Annual Bonus Based on Company Performance
- Monthly Incentives Based on Company Performance
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Risk Manager
Verify your degree aligns with SOC codes
USCIS evaluates specialty occupation by matching your degree field to the role's SOC code. For Risk Manager positions, degrees in finance, mathematics, statistics, or economics carry the strongest alignment. A business administration degree may require additional documentation.
Search LCA filings by occupation code
Use the OFLC Wage Search to filter Labor Condition Applications by the Risk Manager SOC code. This shows which employers filed recently, how many positions they sponsored, and what wage levels they certified, before you apply.
Target E-Verify enrolled financial firms
STEM OPT extensions require E-Verify enrollment, but for H-1B transfers, E-Verify enrollment signals an employer already has infrastructure for sponsored hires. Financial services firms and insurance companies make up a disproportionate share of Risk Manager H-1B filings.
Use Migrate Mate to find sponsoring employers
Filter Risk Manager roles by verified H-1B filing history on Migrate Mate. You'll see which employers have active LCA records for this title, so you're not guessing about sponsorship willingness during the application process.
Negotiate offer timing around the April cap deadline
H-1B cap petitions must be filed by early April for an October 1 start. If you receive an offer in May or June, your start date likely shifts to the following fiscal year. Build this into salary and start-date negotiations with your hiring manager.
Document quantifiable risk outcomes for the I-129
Your employer's attorney will need evidence of specialty occupation. Gather performance reviews, project summaries, or internal reports showing you applied risk modeling, scenario analysis, or regulatory frameworks. Generic job descriptions create RFE exposure.
H-1B Visa Risk Manager: Frequently Asked Questions
Does a Risk Manager role qualify as an H-1B specialty occupation?
Yes. USCIS recognizes Risk Manager as a specialty occupation under the relevant SOC classification when the position normally requires at least a bachelor's degree in finance, economics, mathematics, or a directly related field. Employers who post Risk Manager roles requiring generic degrees, or no degree at all, can face specialty occupation RFEs, so job description wording matters significantly.
Which industries file the most H-1B petitions for Risk Manager positions?
Financial services, banking, insurance, and large technology companies account for the majority of H-1B LCA filings for Risk Manager titles. Consulting firms that place risk professionals at client sites also file frequently. You can verify employer-level filing activity through the OFLC Wage Search before targeting your applications. Migrate Mate also surfaces this data by employer and role.
Can I transfer my H-1B to a new Risk Manager role at a different employer?
Yes. H-1B portability under AC21 lets you start working for a new employer once the transfer petition is filed, without waiting for approval, as long as your previous H-1B was approved and you've maintained valid status. The new employer must file a new I-129 with a new LCA certified for the specific role and work location.
What prevailing wage level should a Risk Manager H-1B petition target?
Most Risk Manager H-1B petitions are filed at DOL wage Level II or Level III, depending on the role's complexity, supervisory responsibilities, and required credentials. The employer's LCA must certify a wage at or above the applicable prevailing wage for the role's SOC code and geographic area. You can check current prevailing wage data through the OFLC Wage Search.
How does the H-1B lottery affect hiring timelines for Risk Manager roles?
Cap-subject H-1B petitions are filed in early April for an October 1 start date. If your employer files and you're selected in the lottery, there's a five-to-six-month gap before you can begin. Some financial institutions and large tech firms qualify as cap-exempt H-1B employers, allowing petitions to be filed year-round without lottery participation. Confirm your target employer's cap status during the offer stage.