H-1B Visa Shop Manager Jobs
Shop Manager jobs with H-1B visa sponsorship exist at employers who structure the role around degree-level responsibilities in business administration, operations, or retail management. Sponsoring employers file a Labor Condition Application with DOL and an I-129 petition with USCIS, granting H-1B visa status for up to three years with extensions available.
Find H-1B Visa Shop Manager JobsOverview
Showing 5 of 41+ Shop Manager jobs
See all 41+ Shop Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Shop Manager roles.
Get Access To All JobsINTRODUCTION
Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS, TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms, bringing joy to consumers around the world.
Position: Senior Manager, ROBO Shop (Automated Retail) Operations
Location: United States
Department: Retail Operations
Salary: $130,000 - $175,000
Opportunity Overview:
We follow an office policy with an expectation of five days per week working onsite. Being together in person helps us collaborate, stay connected, and build a strong team culture. At POP MART, we foster a high-trust environment and trust our employees to make decisions that support both the team and the business.
POP MART is seeking a dynamic and results-driven Senior Manager, ROBO Shop Operations to lead the strategy, performance, and continued expansion of our automated retail business across the United States.
In this pivotal leadership role, you will own the U.S. ROBO Shop business end to end, overseeing business planning, financial performance, network expansion, operational excellence, and field team development. You will be responsible for driving sales and profitability while ensuring consistent execution across a rapidly growing network of automated retail locations.
As a key member of our Retail Operations leadership team, you will partner closely with cross-functional stakeholders across North America and our global headquarters to identify growth opportunities, optimize network performance, and deliver an exceptional customer experience. From identifying high-potential locations and launching new ROBO Shops to developing high-performing field teams, you will play a critical role in shaping the future of POP MART's automated retail business.
This is more than a traditional retail operations leadership role—it's an opportunity to help scale an innovative retail channel for a global brand that brings art, play, and happiness to consumers around the world.
This is a highly visible leadership position requiring approximately 50% travel throughout the United States, with regular collaboration across regional teams and global headquarters.
What You Will Achieve:
- Own the U.S. ROBO Shop business end to end, including the annual business plan, sales and profitability targets, and the channel P&L.
- Develop and execute the U.S. ROBO growth strategy, aligned with the North America retail strategy and global HQ direction.
- Lead the ROBO expansion roadmap, including market prioritization, site selection, and negotiation of placement and lease agreements with landlords and venue partners.
- Oversee new machine rollouts from site readiness through launch, including installation scheduling, permitting, vendor coordination, and opening execution.
- Monitor and analyze key performance metrics (sales per machine, sell-through, uptime, stock-outs, shrink, and customer satisfaction) and drive action plans to improve results.
- Make data-based decisions on machine relocation, optimization, or exit to maximize network productivity.
- Set and enforce operating standards and SOPs for machine management, restocking, maintenance, sanitation, inventory control, and customer issue resolution across all U.S. locations.
- Partner with Merchandise, Planning, and Logistics teams on assortment, allocation, replenishment, and new IP launches tailored to the ROBO channel.
- Manage third-party service providers (installation, maintenance, logistics, payments, and technology), including contract performance and cost control.
- Lead, coach, and develop Operations District Managers and field teams; set clear goals, build the staffing model, and hold the team accountable for results.
- Serve as the senior point of contact between the North America team and HQ (ROBO business unit, Merchandise, Logistics, Technology, and Finance), ensuring aligned priorities and timely information flow.
- Present business performance, insights, and recommendations to the Head of Retail and senior leadership in regular business reviews.
- Lead key regional projects where ROBO supports the broader retail strategy, including store openings, exhibitions, pop-ups, and trade events.
What You Will Need:
- Bachelor's degree in Business, Operations, or a related field preferred, or equivalent experience.
- 8+ years of experience in retail operations, multi-unit operations, vending or automated retail, or a related field, including 3+ years leading teams across multiple locations or markets.
- Proven track record of owning a P&L and delivering sales and profitability growth.
- Experience leading network expansion or new-site rollouts, including site selection and landlord or partner negotiations.
- Strong analytical skills, with the ability to use performance data and dashboards to make decisions and drive results.
- Demonstrated ability to build, lead, and develop high-performing teams in a fast-growing, evolving environment.
- Exceptional communication and influencing skills, including experience presenting recommendations to senior stakeholders in a global, matrixed organization.
- Experience managing third-party vendors and service contracts.
- Experience in vending machine, kiosk, or automated retail operations strongly preferred; experience working with Asia-headquartered companies a plus.
- Ability and willingness to travel approximately 50% within the U.S.
Skills & Competencies
- Strong business acumen with demonstrated expertise in P&L management, financial planning, budgeting, and operational performance.
- Strategic thinking and execution capabilities, with the ability to translate business objectives into actionable growth and operational plans.
- Strong analytical and problem-solving skills, including the ability to interpret performance metrics, identify trends, and drive continuous improvement.
- Proven leadership and talent development skills, with the ability to coach and inspire geographically dispersed teams.
- Excellent communication, presentation, and stakeholder management skills.
- Strong negotiation and vendor management capabilities.
- Ability to manage competing priorities and lead cross-functional initiatives in a fast-paced, entrepreneurial environment.
- Comfortable working within a global, matrixed organization and collaborating with international teams.
- Proficient in Microsoft Office, business reporting tools, and operational performance dashboards.
- Must be able and willing to travel extensively throughout the United States.
What We Offer:
- Market-competitive packages: 401(k), health insurance, PTO, paid sick leave, and family leave.
- Growth opportunities: on-the-job training, leadership development, and stretch assignments to advance your career.
- Career development: opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Physical Requirements
- Must be able to travel approximately 50% throughout the United States, including air travel and multi-day market visits.
- Must be able to remain in a stationary position (e.g., seated or at a desk) for extended periods while operating a computer or other office equipment.
- Must be able to stand, walk, and move through retail and ROBO Shop environments during site visits and operational assessments.
- Must be able to occasionally lift or move items weighing up to 25 pounds.
Pay Range Details
The base salary range for this position is $130,000 - $175,000 annually. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications. This position may also be eligible to participate in the Company's incentive compensation program.
Background Checks
For applicants located in Los Angeles or San Francisco: In accordance with applicable local Fair Chance laws, POP MART conducts criminal background checks only after a conditional offer of employment has been made. Qualified applicants with criminal histories will be considered in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance (Los Angeles Municipal Code § 189.04) and the San Francisco Fair Chance Ordinance, as applicable.
Equal Employment Opportunity
POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.
Reasonable Accommodation
Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing na.hrsupport@popmart.com.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.
- POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
- As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
INTRODUCTION
Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS, TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms, bringing joy to consumers around the world.
Position: Senior Manager, ROBO Shop (Automated Retail) Operations
Location: United States
Department: Retail Operations
Salary: $130,000 - $175,000
Opportunity Overview:
We follow an office policy with an expectation of five days per week working onsite. Being together in person helps us collaborate, stay connected, and build a strong team culture. At POP MART, we foster a high-trust environment and trust our employees to make decisions that support both the team and the business.
POP MART is seeking a dynamic and results-driven Senior Manager, ROBO Shop Operations to lead the strategy, performance, and continued expansion of our automated retail business across the United States.
In this pivotal leadership role, you will own the U.S. ROBO Shop business end to end, overseeing business planning, financial performance, network expansion, operational excellence, and field team development. You will be responsible for driving sales and profitability while ensuring consistent execution across a rapidly growing network of automated retail locations.
As a key member of our Retail Operations leadership team, you will partner closely with cross-functional stakeholders across North America and our global headquarters to identify growth opportunities, optimize network performance, and deliver an exceptional customer experience. From identifying high-potential locations and launching new ROBO Shops to developing high-performing field teams, you will play a critical role in shaping the future of POP MART's automated retail business.
This is more than a traditional retail operations leadership role—it's an opportunity to help scale an innovative retail channel for a global brand that brings art, play, and happiness to consumers around the world.
This is a highly visible leadership position requiring approximately 50% travel throughout the United States, with regular collaboration across regional teams and global headquarters.
What You Will Achieve:
- Own the U.S. ROBO Shop business end to end, including the annual business plan, sales and profitability targets, and the channel P&L.
- Develop and execute the U.S. ROBO growth strategy, aligned with the North America retail strategy and global HQ direction.
- Lead the ROBO expansion roadmap, including market prioritization, site selection, and negotiation of placement and lease agreements with landlords and venue partners.
- Oversee new machine rollouts from site readiness through launch, including installation scheduling, permitting, vendor coordination, and opening execution.
- Monitor and analyze key performance metrics (sales per machine, sell-through, uptime, stock-outs, shrink, and customer satisfaction) and drive action plans to improve results.
- Make data-based decisions on machine relocation, optimization, or exit to maximize network productivity.
- Set and enforce operating standards and SOPs for machine management, restocking, maintenance, sanitation, inventory control, and customer issue resolution across all U.S. locations.
- Partner with Merchandise, Planning, and Logistics teams on assortment, allocation, replenishment, and new IP launches tailored to the ROBO channel.
- Manage third-party service providers (installation, maintenance, logistics, payments, and technology), including contract performance and cost control.
- Lead, coach, and develop Operations District Managers and field teams; set clear goals, build the staffing model, and hold the team accountable for results.
- Serve as the senior point of contact between the North America team and HQ (ROBO business unit, Merchandise, Logistics, Technology, and Finance), ensuring aligned priorities and timely information flow.
- Present business performance, insights, and recommendations to the Head of Retail and senior leadership in regular business reviews.
- Lead key regional projects where ROBO supports the broader retail strategy, including store openings, exhibitions, pop-ups, and trade events.
What You Will Need:
- Bachelor's degree in Business, Operations, or a related field preferred, or equivalent experience.
- 8+ years of experience in retail operations, multi-unit operations, vending or automated retail, or a related field, including 3+ years leading teams across multiple locations or markets.
- Proven track record of owning a P&L and delivering sales and profitability growth.
- Experience leading network expansion or new-site rollouts, including site selection and landlord or partner negotiations.
- Strong analytical skills, with the ability to use performance data and dashboards to make decisions and drive results.
- Demonstrated ability to build, lead, and develop high-performing teams in a fast-growing, evolving environment.
- Exceptional communication and influencing skills, including experience presenting recommendations to senior stakeholders in a global, matrixed organization.
- Experience managing third-party vendors and service contracts.
- Experience in vending machine, kiosk, or automated retail operations strongly preferred; experience working with Asia-headquartered companies a plus.
- Ability and willingness to travel approximately 50% within the U.S.
Skills & Competencies
- Strong business acumen with demonstrated expertise in P&L management, financial planning, budgeting, and operational performance.
- Strategic thinking and execution capabilities, with the ability to translate business objectives into actionable growth and operational plans.
- Strong analytical and problem-solving skills, including the ability to interpret performance metrics, identify trends, and drive continuous improvement.
- Proven leadership and talent development skills, with the ability to coach and inspire geographically dispersed teams.
- Excellent communication, presentation, and stakeholder management skills.
- Strong negotiation and vendor management capabilities.
- Ability to manage competing priorities and lead cross-functional initiatives in a fast-paced, entrepreneurial environment.
- Comfortable working within a global, matrixed organization and collaborating with international teams.
- Proficient in Microsoft Office, business reporting tools, and operational performance dashboards.
- Must be able and willing to travel extensively throughout the United States.
What We Offer:
- Market-competitive packages: 401(k), health insurance, PTO, paid sick leave, and family leave.
- Growth opportunities: on-the-job training, leadership development, and stretch assignments to advance your career.
- Career development: opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Physical Requirements
- Must be able to travel approximately 50% throughout the United States, including air travel and multi-day market visits.
- Must be able to remain in a stationary position (e.g., seated or at a desk) for extended periods while operating a computer or other office equipment.
- Must be able to stand, walk, and move through retail and ROBO Shop environments during site visits and operational assessments.
- Must be able to occasionally lift or move items weighing up to 25 pounds.
Pay Range Details
The base salary range for this position is $130,000 - $175,000 annually. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications. This position may also be eligible to participate in the Company's incentive compensation program.
Background Checks
For applicants located in Los Angeles or San Francisco: In accordance with applicable local Fair Chance laws, POP MART conducts criminal background checks only after a conditional offer of employment has been made. Qualified applicants with criminal histories will be considered in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance (Los Angeles Municipal Code § 189.04) and the San Francisco Fair Chance Ordinance, as applicable.
Equal Employment Opportunity
POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.
Reasonable Accommodation
Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing na.hrsupport@popmart.com.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.
- POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
- As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
See all 41+ H-1B Visa Shop Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Shop Manager Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Shop Manager
Frame your degree as the foundation
H-1B eligibility for a Shop Manager role hinges on demonstrating specialty occupation. Pull your transcripts and map your business administration, operations management, or related degree coursework directly to the analytical and supervisory duties in the job description.
Target employers with operations management depth
Retail chains, manufacturing facilities, and multi-location service businesses are most likely to build Shop Manager roles around degree-level duties like P&L oversight, inventory systems, and workforce planning. These are the structures that support a defensible specialty occupation argument at USCIS.
Search verified H-1B sponsors on Migrate Mate
Filter your job search to employers with confirmed H-1B LCA filing history for management roles. Migrate Mate shows DOL Labor Condition Application data by employer and role type, so you're not guessing which companies have actually sponsored this position before.
Verify prevailing wage before accepting an offer
Your employer's LCA must certify your wage at or above the DOL prevailing wage for your specific location and job title. Cross-check the offered salary against the OFLC Wage Search using the correct SOC code for your role before the offer is finalized.
Confirm each worksite gets its own LCA
If you'll manage operations across multiple store locations or rotate between sites, each worksite requires its own certified LCA. Raise this with HR before the I-129 is filed to avoid a situation where your work authorization doesn't cover your actual duties.
Document degree-to-role alignment in writing
USCIS scrutinizes Shop Manager petitions more than clearly technical roles. Ask your employer to include a detailed job duties letter that maps each core responsibility to specific coursework or degree competencies, strengthening the specialty occupation case in the I-129 package.
H-1B Visa Shop Manager: Frequently Asked Questions
Does a Shop Manager role qualify as an H-1B specialty occupation?
Not automatically. A Shop Manager position qualifies as a specialty occupation only when the employer structures it to require a bachelor's degree in a specific field, such as business administration, operations management, or supply chain. Generic retail supervisory duties don't meet the bar. Employers who sponsor this role typically build the job description around analytical, financial, and systems-level responsibilities that a degree directly supports.
How do I find Shop Manager employers who have sponsored H-1B visas before?
Start with employers who have already filed Labor Condition Applications for management roles, which signals they're familiar with the H-1B process and willing to absorb the cost. Migrate Mate lists employers with verified DOL LCA filing history, organized by role type, so you can identify which companies have actually sponsored Shop Manager or operations management positions rather than relying on job posting language alone.
What documents should I prepare before approaching an employer about H-1B sponsorship?
Bring your degree transcript, a credential evaluation if your degree is from outside the U.S., and a written summary that maps your coursework to the specific duties of the Shop Manager role. Employers are more likely to sponsor when they can see the specialty occupation argument already assembled. Having your O*NET occupation profile pulled and annotated also helps HR understand the degree requirement justification.
How long does H-1B status last for a Shop Manager position?
USCIS grants H-1B status for up to three years on the initial approval, with one extension available for a total maximum of six years. If your employer begins the green card process early enough, extensions beyond six years may be available under AC21 portability rules. Status is tied to that specific employer, so a job change requires a new H-1B petition.
What happens to my H-1B status if I transfer to a different store location?
Each worksite where you perform H-1B duties requires its own certified Labor Condition Application. If you move to a new location that isn't covered by the existing LCA, your employer must file a new or amended LCA with DOL before you begin working there. Confirm with your employer's HR or immigration counsel before any worksite change to avoid a gap in authorized work.