H-1B Visa Solutions Specialist Jobs
Solutions Specialist jobs with H-1B visa sponsorship sit squarely in specialty occupation territory: employers file a Labor Condition Application with DOL, then petition USCIS for a three-year initial status. Most roles require a bachelor's degree in business, technology, or a related field, and sponsoring employers range from enterprise software firms to consulting organizations.
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ADP is hiring a Human Resources Solution Specialist.
- Are you ready to join a company offering career advancement opportunities throughout your career journey?
- Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
- Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you'll serve as the primary point of contact for ADP's Comprehensive Human Resources clients and work on their service request tickets for ADP's WorkForce Now (WFN) Human Resources Technology solution. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change - your #1 goal is to help your clients. However, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions, and you will partner with the assigned Resource Manager, Payroll, Benefits Solution Specialists, and third-party vendors (as applicable) to provide troubleshooting support and a seamless client experience. Our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Be a Trusted Advisor and Problem Solver. You will take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP. You'll also proactively initiate regular outbound communication to identify problems and offer solutions to improve the internal operation and administration of human resources and labor policies, practices, and procedures within the scope of our offering.
Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to solve issues and questions that help clients understand our products' value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training.
Flex and Adapt. You thrive in a structured environment that requires setting priorities, organizing your day, multi-tasking, changing direction, and providing prompt follow-up. Adaptability, empathy, self-motivation, and organization skills are must-haves in this job. You will need to balance your workload to handle multiple inquiries while focusing on what is important and staying up-to-date on ADP and external policy changes.
TO SUCCEED IN THIS ROLE: Required Qualifications
- 2+ years of client and/or service experience
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
- Experience noted above, OR
- Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
BONUS POINTS FOR THESE: Preferred Qualifications
- Payroll Certifications including Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP)
- HR Certifications including SHRM, PHR, GBA, CEBS, and/or CHRS (ACA)
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
- Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
- Continuously learn through ongoing training, development, and mentorship opportunities.
- Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
- Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply now!
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
See all 173+ H-1B Visa Solutions Specialist Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Solutions Specialist
Align your degree to the role
Solutions Specialists at H-1B-sponsoring employers typically need a bachelor's degree in business, information systems, computer science, or a directly related field. Pull your transcripts and confirm your degree title maps to the technical or consultative duties in the job description before applying.
Verify the prevailing wage tier early
Use the OFLC Wage Search to look up the prevailing wage for your SOC code and work location before your first interview. Knowing your wage tier lets you evaluate whether an offer meets the DOL minimum and strengthens your negotiating position.
Find sponsors through Migrate Mate
Search Solutions Specialist roles on Migrate Mate, which lists employers with verified H-1B LCA filing history by role and location. Targeting companies with an active filing record cuts time spent on employers who have never sponsored the position.
Confirm each worksite gets its own LCA
If the role involves on-site work at client locations, your employer must file a separate certified LCA for each worksite address. Raise this during offer negotiations so you're not caught in a compliance gap when your first client assignment begins.
Request I-129 premium processing upfront
Solutions Specialist roles often have fixed start dates tied to client contracts. Ask your employer to file the I-129 petition with USCIS premium processing so the 15-business-day adjudication window aligns with your projected start date instead of leaving it open-ended.
Use O*NET to document specialty occupation
If USCIS issues a Request for Evidence questioning whether the role qualifies as a specialty occupation, your employer's response is stronger when it references the O*NET occupation profile for your SOC code, specifically the education requirements and core analytical tasks listed there.
H-1B Visa Solutions Specialist: Frequently Asked Questions
Does a Solutions Specialist role qualify as an H-1B specialty occupation?
Yes, when the position requires at least a bachelor's degree in a directly related field such as business administration, information systems, or computer science, it qualifies as a specialty occupation. Employers strengthening the case will document that the role demands theoretical and practical application of that specific body of knowledge, not just general experience or on-the-job training.
How do I find Solutions Specialist jobs where employers are actively sponsoring H-1B visas?
Browse Solutions Specialist listings on Migrate Mate, which surfaces employers with a verified H-1B LCA filing history for this type of role. Filtering by employers who have filed LCAs for comparable positions is more reliable than assuming any company that posts a job is willing or equipped to sponsor.
What happens to my H-1B status if my Solutions Specialist role is project-based and I move between client sites?
Each worksite requires its own certified LCA from DOL before you begin work there. Your employer must amend your H-1B petition with USCIS if the new location represents a material change in your employment terms. Confirm your employer has a process for handling multi-site LCA compliance before you accept an offer.
Can I switch to a different employer's H-1B sponsorship while already working as a Solutions Specialist?
Yes. Under H-1B portability rules, you can begin working for a new sponsoring employer as soon as they file an I-129 petition with USCIS, provided you're maintaining valid H-1B status. You don't need to wait for approval before starting, but your new employer must have a certified LCA in place for your specific worksite before the petition is filed.
How long does H-1B status last for a Solutions Specialist, and can it be extended?
H-1B status is granted for an initial period of up to three years and can be extended once for a maximum total of six years. If your employer has filed a PERM labor certification or an I-140 immigrant petition on your behalf before the six-year limit, you may qualify for annual extensions beyond that cap while your green card case is pending.