H-1B Visa User Experience Researcher Jobs
User Experience Researcher roles qualify for H-1B visa sponsorship as specialty occupations requiring at least a bachelor's degree in human-computer interaction, cognitive psychology, or a related field. Employers in tech, finance, and healthcare regularly file LCAs for UX Researchers, and the role's SOC code classification supports strong prevailing wage documentation.
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Company and benefits
Job ID: LEADU016428
Employment Type: Regular
Work Style: hybrid
Location: Lowell, MA, United States
Travel: Up to 25%
Role
Lead User Experience Researcher
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
At UKG, we are building an AI-first suite that inspires every organization to become a great place to work through HR, pay, workforce management, and culture technology built for all. We have a strong people-focused culture and are bringing innovative, AI-enhanced technology to empower the 80,000+ organizations who use our products.
About the role:
We are looking for a talented and passionate Lead User Experience Behavioral Scientist to drive the development of UKG AI product experiences. You will manage user behavior and sentiment analysis programs, and weave data together to give deeper insights into the UKG experience. You’ll play a leadership role in the UX Research team and the larger UX organization and report to the head of UX Research. This opportunity is a hybrid position (3 days in the office).
Responsibilities:
- Conduct quantitative and behavioral research using product telemetry, log data, and user sentiment to model adoption, reliance (follow/verify/override), intent, and outcome patterns that improve how UKG’s AI products deliver value to customers and end users.
- Develop predictive and descriptive behavioral insights that identify drivers of adoption, friction, hesitation, and abandonment across user segments and roles.
- Design and operationalize behavioral telemetry and measurement frameworks—instrumenting user interactions, workflows, and touchpoints to generate leading indicators of trust, reliance, and value realization.
- Partner with Product, Data Science, and Product Operations to build scalable systems for behavioral data collection, experimentation, and continuous insight generation.
- Lead causal and experimental research (e.g., A/B tests, quasi-experiments) to evaluate the impact of features, nudges, defaults, and automation levels on user behavior and business outcomes.
- Translate behavioral data into actionable insights and decision frameworks that inform product strategy, including how to optimize time-to-value, confidence-to-action, and appropriate AI reliance.
- Establish and evolve metrics that go beyond sentiment and usability to quantify behavioral outcomes—such as adoption, trust calibration, sustained usage, and intervention effectiveness.
- Provide thought leadership on AI adoption and behavioral science, shaping product direction and influencing senior stakeholders with a clear, evidence-based perspective.
- Elevate the team’s capabilities in quantitative, behavioral, and data science methods; mentor others in applying advanced analytics, experimentation, and behavioral frameworks to product development.
- Raise the methodological bar within the User Research team and mentor other team members on quantitative methods and data science methods.
About you,
- 7+ years of experience in behavioral research, behavioral analytics, data science, or a related field, driving measurable business and user outcomes in digital product environments.
- Passionate about hands-on behavioral research and analytics, including building research data infrastructure, instrumentation, reporting frameworks, and dashboards within fast-moving AI-first product organizations.
- Demonstrated expertise conducting quantitative and behavioral research at scale using methods such as experimentation/A/B testing, predictive modeling, segmentation and cluster analysis, conjoint modeling, and behavioral telemetry analysis to understand adoption, trust, reliance (follow/verify/override), friction, and outcome patterns.
- Experience delivering AI-assisted and conversational experiences, including ML or NLP familiarity, conversational analytics, and journey or intent modeling.
- Strong proficiency with SQL and experience working with large-scale behavioral and product datasets to generate actionable insights, dashboards, visualizations, and executive-ready narratives. Proficient with tools such as PowerBI (preferred), QuickSight, Looker, Tableau, Claude, and other AI-assisted analytics platforms.
- Demonstrated ability to translate complex behavioral and product data into actionable recommendations and partner cross-functionally with Product, Product Operations, Data Science, Engineering, and UX teams to influence product strategy, experimentation, onboarding, and AI experience optimization.
- Experience with enterprise SaaS, workforce technology, HR technology, or AI-enabled productivity platforms strongly preferred.
- Contributes to a collaborative, inclusive team culture through respect, humility, humor, and entrepreneurial spirit. Demonstrates strong curiosity, reasoning and problem-solving skills.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry, because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $145,600.00 to $209,300.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits.
NOTICE ON HIRING SCAMS
UKG will never ask you for a copy of your driver’s license, social security card, or passport during a job interview.
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
Job description
Company and benefits
Job ID: LEADU016428
Employment Type: Regular
Work Style: hybrid
Location: Lowell, MA, United States
Travel: Up to 25%
Role
Lead User Experience Researcher
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
At UKG, we are building an AI-first suite that inspires every organization to become a great place to work through HR, pay, workforce management, and culture technology built for all. We have a strong people-focused culture and are bringing innovative, AI-enhanced technology to empower the 80,000+ organizations who use our products.
About the role:
We are looking for a talented and passionate Lead User Experience Behavioral Scientist to drive the development of UKG AI product experiences. You will manage user behavior and sentiment analysis programs, and weave data together to give deeper insights into the UKG experience. You’ll play a leadership role in the UX Research team and the larger UX organization and report to the head of UX Research. This opportunity is a hybrid position (3 days in the office).
Responsibilities:
- Conduct quantitative and behavioral research using product telemetry, log data, and user sentiment to model adoption, reliance (follow/verify/override), intent, and outcome patterns that improve how UKG’s AI products deliver value to customers and end users.
- Develop predictive and descriptive behavioral insights that identify drivers of adoption, friction, hesitation, and abandonment across user segments and roles.
- Design and operationalize behavioral telemetry and measurement frameworks—instrumenting user interactions, workflows, and touchpoints to generate leading indicators of trust, reliance, and value realization.
- Partner with Product, Data Science, and Product Operations to build scalable systems for behavioral data collection, experimentation, and continuous insight generation.
- Lead causal and experimental research (e.g., A/B tests, quasi-experiments) to evaluate the impact of features, nudges, defaults, and automation levels on user behavior and business outcomes.
- Translate behavioral data into actionable insights and decision frameworks that inform product strategy, including how to optimize time-to-value, confidence-to-action, and appropriate AI reliance.
- Establish and evolve metrics that go beyond sentiment and usability to quantify behavioral outcomes—such as adoption, trust calibration, sustained usage, and intervention effectiveness.
- Provide thought leadership on AI adoption and behavioral science, shaping product direction and influencing senior stakeholders with a clear, evidence-based perspective.
- Elevate the team’s capabilities in quantitative, behavioral, and data science methods; mentor others in applying advanced analytics, experimentation, and behavioral frameworks to product development.
- Raise the methodological bar within the User Research team and mentor other team members on quantitative methods and data science methods.
About you,
- 7+ years of experience in behavioral research, behavioral analytics, data science, or a related field, driving measurable business and user outcomes in digital product environments.
- Passionate about hands-on behavioral research and analytics, including building research data infrastructure, instrumentation, reporting frameworks, and dashboards within fast-moving AI-first product organizations.
- Demonstrated expertise conducting quantitative and behavioral research at scale using methods such as experimentation/A/B testing, predictive modeling, segmentation and cluster analysis, conjoint modeling, and behavioral telemetry analysis to understand adoption, trust, reliance (follow/verify/override), friction, and outcome patterns.
- Experience delivering AI-assisted and conversational experiences, including ML or NLP familiarity, conversational analytics, and journey or intent modeling.
- Strong proficiency with SQL and experience working with large-scale behavioral and product datasets to generate actionable insights, dashboards, visualizations, and executive-ready narratives. Proficient with tools such as PowerBI (preferred), QuickSight, Looker, Tableau, Claude, and other AI-assisted analytics platforms.
- Demonstrated ability to translate complex behavioral and product data into actionable recommendations and partner cross-functionally with Product, Product Operations, Data Science, Engineering, and UX teams to influence product strategy, experimentation, onboarding, and AI experience optimization.
- Experience with enterprise SaaS, workforce technology, HR technology, or AI-enabled productivity platforms strongly preferred.
- Contributes to a collaborative, inclusive team culture through respect, humility, humor, and entrepreneurial spirit. Demonstrates strong curiosity, reasoning and problem-solving skills.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry, because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $145,600.00 to $209,300.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits.
NOTICE ON HIRING SCAMS
UKG will never ask you for a copy of your driver’s license, social security card, or passport during a job interview.
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
See all 82+ H-1B Visa User Experience Researcher Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa User Experience Researcher Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship in User Experience Researcher
Verify your degree maps to UX research
USCIS requires a direct relationship between your degree field and the role. Degrees in cognitive science, human-computer interaction, psychology, or information science support specialty occupation eligibility more cleanly than a general business degree.
Look up prevailing wage before negotiating
Use the OFLC Wage Search to check the Level I–IV wage tiers for your target metro area under the UX Researcher SOC code. Your offered salary must meet or exceed the certified LCA wage, so knowing the floor protects your filing.
Filter employers by LCA filing history
Search Migrate Mate to find employers with verified LCA filings for User Experience Researcher roles. This shows which companies have already cleared DOL certification for this exact occupation, not just general H-1B sponsors.
Target research-heavy product teams specifically
UX Researcher roles at pure-product companies and enterprise software teams are more defensible as specialty occupations than generalist design-and-research hybrids. A clearly scoped research role strengthens the employer's petition against RFE scrutiny.
Request the LCA before accepting your offer
Ask the employer to share the certified LCA before you sign. It confirms the job title, worksite location, and wage level are locked in. Discrepancies between the LCA and your offer letter can stall or invalidate the I-129 filing.
Document your research methods as technical evidence
Build a portfolio that explicitly names methodologies: usability testing protocols, survey instrumentation, statistical analysis, and moderated interview design. USCIS officers assess specialty occupation partly through the complexity of actual job duties, not job titles alone.
H-1B Visa User Experience Researcher: Frequently Asked Questions
Does a User Experience Researcher role qualify as a specialty occupation for H-1B purposes?
Yes, provided the employer can demonstrate the role requires at least a bachelor's degree in a directly related field such as human-computer interaction, cognitive psychology, or information science. Roles that blend UX research with general marketing or project management duties can weaken the specialty occupation argument, so the job description should reflect research-specific responsibilities.
Which employers commonly sponsor H-1B visas for UX Researcher positions?
Tech companies building consumer and enterprise software file the most LCAs for UX Researcher roles, but healthcare technology firms, financial services platforms, and large consulting firms also sponsor regularly. Migrate Mate lets you filter by employers who have filed LCAs specifically for this occupation, so you're not guessing about sponsorship willingness from a generic list.
How does the H-1B prevailing wage requirement affect UX Researcher job offers?
The DOL assigns UX Researcher roles a prevailing wage based on your work location and experience level, ranging from Level I through Level IV. Your employer must certify on the LCA that your offered salary meets or exceeds that wage. Use the OFLC Wage Search to check your specific metro area before you enter salary negotiations.
Can I transfer my H-1B to a new UX Researcher employer mid-status?
Yes. Under H-1B portability rules, you can start working for a new employer once they file a non-frivolous I-129 petition, without waiting for approval, as long as you've been in valid H-1B status for at least 180 days. The new employer must file a new LCA for the UX Researcher role at your new worksite location.
Does O*NET classify User Experience Researcher as a specialty occupation?
O*NET lists User Experience Researcher under Job Zone 4, requiring substantial experience and typically a bachelor's degree or higher. USCIS adjudicators reference O*NET classifications when evaluating specialty occupation petitions, so the Job Zone 4 designation supports the argument that the role requires a specific, theoretical body of knowledge.