H-1B1 Singapore Visa Customer Success Jobs
Customer Success jobs with H-1B1 Singapore visa sponsorship give Singaporean nationals a direct path to U.S. employment without a lottery. The H-1B1 is processed at the consulate under the U.S.-Singapore Free Trade Agreement, with a 5,400-visa annual cap that rarely fills, making it a reliable route for qualified CS professionals.
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Get Access To All JobsINTRODUCTION
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA.
MINIMUM QUALIFICATIONS
- Bachelor's degree or equivalent practical experience.
- 4 years of customer-facing experience in Customer Success, Technical Account Management, or Consulting within the SaaS, Cloud, or technology sector.
- Experience building repeatable customer journeys, operational processes, or adoption playbooks from the ground up (demonstrating a "builder" and systems-thinking mindset).
- Experience driving adoption, expansion, churn prevention and managing initiatives in a consumption-based or usage-driven business model.
PREFERRED QUALIFICATIONS
- MBA or Master’s degree in a Management, Technical, or Engineering field.
- Direct experience leveraging or solving complex business problems using generative AI and agentic tools (e.g., Google Gemini, etc.).
- Strong technical acumen with experience supporting API products, AI/ML solutions, and cloud data products (e.g., BigQuery, cloud data warehouses, and analytics tools).
- Experience managing a high-velocity portfolio of accounts, demonstrating the ability to balance scaled (one-to-many) programmatic outreach with strategic, high-touch customer engagements.
ABOUT THE JOB
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $108000 - $155000 (USD) + 15% bonus target + equity + benefits.
Responsibilities
Learn more about benefits at Google.
- Accelerate the successful adoption of Google Gemini and AI solutions across a portfolio of SMB customers, ensuring rapid time-to-value and sustained growth.
- Seamlessly navigate between executing broad, AI-first "tech-touch" motions for scaled outreach, and leading deep, strategic adoption and expansion plays with key executive stakeholders and partners.
- Act as a foundational builder for the team. Identify operational bottlenecks and design repeatable, scalable frameworks, playbooks, and processes from the ground up, leveraging systems-first thinking.
- Synthesize technical feedback and adoption trends from the SMB portfolio to partner with Product, Engineering, and Sales, directly influencing the product roadmap and go-to-market strategy.
- Guide IT and business executives through complex organizational transformations, educating them on how to leverage agentic tools and modern cloud infrastructure to solve critical business problems.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
INTRODUCTION
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA.
MINIMUM QUALIFICATIONS
- Bachelor's degree or equivalent practical experience.
- 4 years of customer-facing experience in Customer Success, Technical Account Management, or Consulting within the SaaS, Cloud, or technology sector.
- Experience building repeatable customer journeys, operational processes, or adoption playbooks from the ground up (demonstrating a "builder" and systems-thinking mindset).
- Experience driving adoption, expansion, churn prevention and managing initiatives in a consumption-based or usage-driven business model.
PREFERRED QUALIFICATIONS
- MBA or Master’s degree in a Management, Technical, or Engineering field.
- Direct experience leveraging or solving complex business problems using generative AI and agentic tools (e.g., Google Gemini, etc.).
- Strong technical acumen with experience supporting API products, AI/ML solutions, and cloud data products (e.g., BigQuery, cloud data warehouses, and analytics tools).
- Experience managing a high-velocity portfolio of accounts, demonstrating the ability to balance scaled (one-to-many) programmatic outreach with strategic, high-touch customer engagements.
ABOUT THE JOB
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $108000 - $155000 (USD) + 15% bonus target + equity + benefits.
Responsibilities
Learn more about benefits at Google.
- Accelerate the successful adoption of Google Gemini and AI solutions across a portfolio of SMB customers, ensuring rapid time-to-value and sustained growth.
- Seamlessly navigate between executing broad, AI-first "tech-touch" motions for scaled outreach, and leading deep, strategic adoption and expansion plays with key executive stakeholders and partners.
- Act as a foundational builder for the team. Identify operational bottlenecks and design repeatable, scalable frameworks, playbooks, and processes from the ground up, leveraging systems-first thinking.
- Synthesize technical feedback and adoption trends from the SMB portfolio to partner with Product, Engineering, and Sales, directly influencing the product roadmap and go-to-market strategy.
- Guide IT and business executives through complex organizational transformations, educating them on how to leverage agentic tools and modern cloud infrastructure to solve critical business problems.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
See all 87+ H-1B1 Singapore Visa Customer Success Jobs
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Get Access To All JobsTips for Finding Customer Success Jobs
Verify your role qualifies as specialty occupation
Customer Success roles must require at least a bachelor's degree in a directly related field to qualify for H-1B1 visa. Check the O*NET occupation profile for your specific title to confirm the degree requirement before approaching employers.
Search employer LCA filings on Migrate Mate
Pull verified DOL Labor Condition Application data on Migrate Mate to identify companies that have actively filed for Customer Success roles under H-1B1 visa or H-1B visa. Past filings signal a sponsor-ready hiring process, not just a sponsorship-open policy.
Confirm your employer files the LCA before your interview
The employer must file and receive a certified LCA from DOL before your consulate appointment. Confirm this step is in your offer timeline so your visa interview isn't scheduled before the LCA clears.
Use OFLC Wage Search to anchor your salary negotiation
Your offered salary must meet the DOL prevailing wage for your Customer Success job title and location. Run the OFLC Wage Search before negotiating so you know the floor your employer is legally required to meet.
Target SaaS and enterprise software companies with U.S. offices
Companies selling subscription software to enterprise clients employ the highest concentration of Customer Success roles and are accustomed to H-1B1 visa consular processing. Prioritize employers with dedicated HR immigration contacts rather than early-stage startups handling visa filings for the first time.
Prepare for the dual intent question at your visa interview
The H-1B1 visa does not allow dual intent, so consular officers will assess whether you intend to return to Singapore. Have a clear, consistent account of your nonimmigrant intent ready, separate from any long-term U.S. career goals you may discuss with your employer.
Frequently Asked Questions
Do Customer Success roles qualify for H-1B1 sponsorship?
Customer Success roles qualify when the position genuinely requires a bachelor's degree or higher in a specific related field such as business, communications, or information systems. Generalist CS roles where any degree is accepted can fail the specialty occupation test. Your employer's job description must reflect the degree requirement explicitly, and the O*NET occupation profile for your title should support that classification.
How does the H-1B1 Singapore visa compare to the H-1B for Customer Success professionals?
The H-1B1 visa has no lottery and a 5,400-visa annual cap that rarely fills, so Singaporean nationals can pursue sponsorship without the uncertainty of random selection. The H-1B1 is also processed directly at the U.S. consulate in Singapore rather than through USCIS, which shortens the path from offer to start date. The main trade-off is that the H-1B1 does not permit dual intent, which matters for long-term immigration planning.
How do I find employers who actively sponsor H-1B1 Singapore visas for Customer Success jobs?
Migrate Mate filters job listings by verified DOL Labor Condition Application filing history, so you can identify companies that have already filed for Customer Success roles under H-1B1 visa or H-1B rather than guessing from a sponsorship-open policy statement. Employers with an active LCA history are significantly faster to move from offer to visa filing than those sponsoring for the first time.
What happens if my H-1B1 expires while I'm still in a Customer Success role?
The H-1B1 visa is issued in two-year increments with no statutory limit on renewals, so your employer can continue filing new LCAs and supporting consular renewals as long as the employment relationship continues. You'll need to return to Singapore to renew at the consulate rather than extending status inside the U.S. through USCIS. Plan renewal timelines with your employer at least three months before your current status expires.
Can my employer include H-1B1 sponsorship costs in my offer negotiation?
DOL rules prohibit employers from passing LCA-related filing costs to the H-1B1 visa worker in a way that reduces the employee's wage below the prevailing wage floor. In practice, most employers cover the LCA certification cost directly. Costs such as attorney fees and any consular application fees are separate and worth clarifying during offer negotiation before you accept.