H-1B1 Singapore Visa Customer Success Manager Jobs
Customer Success Manager roles qualify for H-1B1 Singapore visa sponsorship when the position requires a bachelor's degree in business, communications, or a related specialty field. Singaporean nationals bypass the H-1B lottery entirely, with consulate processing and an annual cap of 5,400 visas that has never been exhausted.
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Get Access To All JobsINTRODUCTION
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA.
MINIMUM QUALIFICATIONS
- Bachelor's degree or equivalent practical experience.
- 4 years of customer-facing experience in Customer Success, Technical Account Management, or Consulting within the SaaS, Cloud, or technology sector.
- Experience building repeatable customer journeys, operational processes, or adoption playbooks from the ground up (demonstrating a "builder" and systems-thinking mindset).
- Experience driving adoption, expansion, churn prevention and managing initiatives in a consumption-based or usage-driven business model.
PREFERRED QUALIFICATIONS
- MBA or Master’s degree in a Management, Technical, or Engineering field.
- Direct experience leveraging or solving complex business problems using generative AI and agentic tools (e.g., Google Gemini, etc.).
- Strong technical acumen with experience supporting API products, AI/ML solutions, and cloud data products (e.g., BigQuery, cloud data warehouses, and analytics tools).
- Experience managing a high-velocity portfolio of accounts, demonstrating the ability to balance scaled (one-to-many) programmatic outreach with strategic, high-touch customer engagements.
ABOUT THE JOB
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $108000 - $155000 (USD) + 15% bonus target + equity + benefits.
Responsibilities
Learn more about benefits at Google.
- Accelerate the successful adoption of Google Gemini and AI solutions across a portfolio of SMB customers, ensuring rapid time-to-value and sustained growth.
- Seamlessly navigate between executing broad, AI-first "tech-touch" motions for scaled outreach, and leading deep, strategic adoption and expansion plays with key executive stakeholders and partners.
- Act as a foundational builder for the team. Identify operational bottlenecks and design repeatable, scalable frameworks, playbooks, and processes from the ground up, leveraging systems-first thinking.
- Synthesize technical feedback and adoption trends from the SMB portfolio to partner with Product, Engineering, and Sales, directly influencing the product roadmap and go-to-market strategy.
- Guide IT and business executives through complex organizational transformations, educating them on how to leverage agentic tools and modern cloud infrastructure to solve critical business problems.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
INTRODUCTION
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA.
MINIMUM QUALIFICATIONS
- Bachelor's degree or equivalent practical experience.
- 4 years of customer-facing experience in Customer Success, Technical Account Management, or Consulting within the SaaS, Cloud, or technology sector.
- Experience building repeatable customer journeys, operational processes, or adoption playbooks from the ground up (demonstrating a "builder" and systems-thinking mindset).
- Experience driving adoption, expansion, churn prevention and managing initiatives in a consumption-based or usage-driven business model.
PREFERRED QUALIFICATIONS
- MBA or Master’s degree in a Management, Technical, or Engineering field.
- Direct experience leveraging or solving complex business problems using generative AI and agentic tools (e.g., Google Gemini, etc.).
- Strong technical acumen with experience supporting API products, AI/ML solutions, and cloud data products (e.g., BigQuery, cloud data warehouses, and analytics tools).
- Experience managing a high-velocity portfolio of accounts, demonstrating the ability to balance scaled (one-to-many) programmatic outreach with strategic, high-touch customer engagements.
ABOUT THE JOB
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $108000 - $155000 (USD) + 15% bonus target + equity + benefits.
Responsibilities
Learn more about benefits at Google.
- Accelerate the successful adoption of Google Gemini and AI solutions across a portfolio of SMB customers, ensuring rapid time-to-value and sustained growth.
- Seamlessly navigate between executing broad, AI-first "tech-touch" motions for scaled outreach, and leading deep, strategic adoption and expansion plays with key executive stakeholders and partners.
- Act as a foundational builder for the team. Identify operational bottlenecks and design repeatable, scalable frameworks, playbooks, and processes from the ground up, leveraging systems-first thinking.
- Synthesize technical feedback and adoption trends from the SMB portfolio to partner with Product, Engineering, and Sales, directly influencing the product roadmap and go-to-market strategy.
- Guide IT and business executives through complex organizational transformations, educating them on how to leverage agentic tools and modern cloud infrastructure to solve critical business problems.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
See all 87+ H-1B1 Singapore Visa Customer Success Manager Jobs
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Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Success Manager
Verify your degree meets specialty occupation requirements
H-1B1 Singapore requires your Customer Success Manager role to demand a specific bachelor's degree, not just any degree. If your Singaporean degree is in a field like information systems or communications, document how it directly supports your CSM responsibilities before applying.
Search employers with active H-1B1 filing history
Use Migrate Mate to filter Customer Success Manager jobs by employers who have sponsored H-1B1 Singapore visas before. Companies with existing filings already understand the consulate-based process, which removes the education burden from your conversations.
Target SaaS companies that hire internationally at scale
Software-as-a-service companies frequently hire Customer Success Managers globally and have dedicated HR teams experienced with specialty visa categories. Their existing international mobility programs make H-1B1 Singapore sponsorship a familiar process rather than a new undertaking.
Request the Labor Condition Application before your start date
Your employer must file a certified LCA with DOL before you can proceed with your H-1B1 visa consular appointment. Confirm with your hiring contact that LCA preparation has started within two weeks of your accepted offer to avoid delays to your start date.
Use O*NET to validate your role's specialty occupation classification
Customer Success Manager maps to multiple occupation codes under O*NET, and the specific code your employer selects affects how DOL evaluates your LCA prevailing wage requirement. Confirm the job zone classification with your employer before the LCA is submitted.
Prepare for consulate renewal every two years from day one
Unlike H-1B, the H-1B1 Singapore visa doesn't carry automatic status extensions through USCIS. Plan your renewal timeline so your employer can provide an updated LCA and job offer letter at least 90 days before your current visa expires.
Frequently Asked Questions
Does a Customer Success Manager role qualify as a specialty occupation for H-1B1 Singapore?
Yes, if the position genuinely requires a bachelor's degree in a specific field such as business administration, communications, or information systems. Generic CSM roles that accept any degree regardless of field can create complications at the consulate. Your employer's job description and the LCA filing should explicitly state the required degree and field to support the specialty occupation determination.
How does H-1B1 Singapore compare to H-1B for Customer Success Manager jobs?
H-1B1 Singapore eliminates the lottery entirely and uses consulate processing rather than USCIS petition review, which means faster and more predictable timelines for Singaporean nationals. The annual cap of 5,400 H-1B1 Singapore visas has never been fully used. The trade-off is that H-1B1 doesn't confer dual intent, so you'll need to demonstrate nonimmigrant intent at each renewal.
How can I find Customer Success Manager jobs where employers are open to H-1B1 Singapore sponsorship?
Migrate Mate surfaces Customer Success Manager listings from employers with documented H-1B1 visa and H-1B filing history, so you can focus on companies already familiar with the sponsorship process. Approaching employers who have sponsored international hires before significantly shortens the conversation about visa requirements and employer-side filing obligations.
What does my employer need to file for my H-1B1 Singapore visa as a Customer Success Manager?
Your employer must file a certified Labor Condition Application with DOL before your consular appointment. The LCA confirms the role meets the prevailing wage for Customer Success Manager positions in your work location, which you can verify independently using the OFLC Wage Search tool. No USCIS petition is required for H-1B1 Singapore, which reduces employer paperwork compared to H-1B.
Can I switch Customer Success Manager employers while on H-1B1 Singapore status?
Yes, but the process restarts entirely. Your new employer must file a fresh LCA with DOL and you'll need a new consular appointment to receive an updated H-1B1 Singapore visa reflecting the new employer. There's no portability provision like the one available under H-1B, so plan for a gap in authorization while the new filing is processed and your appointment is scheduled.