H-2A Visa Customer Service Jobs
Customer Service jobs with H-2A visa sponsorship place you in agricultural operations handling guest relations, sales support, and visitor communications during peak harvest seasons. Employers must provide free housing and transportation, pay the Adverse Effect Wage Rate, and file a certified job order with DOL before hiring begins.
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Get Access To All JobsPURPOSE
As a Customer Service Specialist at Central Valley Ag, you will be primarily responsible for safely and accurately weighing trucks, grading grain, performing data entry, answering phones, filing documents, providing high level customer support and for providing the customer with knowledge of our products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Performs billing of grain/agronomy products and services.
- Upholds all Central Valley Ag policies.
- Weighs and grades inbound and outbound grain.
- Balances accounts payable statements.
- Provides customer service in a timely manner via telephone, email or face to face interaction.
- Acts as a liaison between customers and management in order to enhance the overall customer experience.
- Analyzes complaints from customers and provides adequate resolutions.
- Develops and maintains knowledge of the products and services being offered.
- Responsible for recording company transfers.
- Receives and enters all accounts receivable.
- Reconciles and balances the cash drawer.
- Assists with internal and external company mailings.
- Processes and distributes incoming mail.
- Assists in monthly inventories and reconciliation of variances.
- Manages filing processes.
- Assures safety compliance and attends safety related job trainings when they become available.
- Comply with current Central Valley Ag credit policies.
- Maintains and promotes a safe work environment.
- Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
There are no supervisory roles with the position.
REQUIRED SKILLS AND KNOWLEDGE
- High School or GED diploma.
- Ability to communicate in a professional manner and establish effective working relationships with internal operations and external customers.
- Works in a way that demonstrates safety is a priority. Promotes a work environment that is safe for everyone.
- We value the highest ethical standard-our word is our bond.
- Can plan, prioritize, organize and manage resources in order to accomplish jobs within the defined timetable.
- Ability to multi-task several assignments simultaneously and establish job priorities.
- Works well with others to achieve a common goal.
- Must possess good problem-solving skills by using logic and reasoning to identify solutions to problems.
- Has a good understanding of basic computer skills and the ability to learn how to use software quickly.
- Has the ability to work with others to resolve customer complaints.
- Exhibits self-motivation, the ability to multitask and pay close attention to small details.
- Displays the ability to work in a collaborative and team oriented environment.
- Must be able to use mathematics to solve problems and to perform calculations.
- Use and understanding of fundamental accounting skills required.
- Ability to read and interpret documents required.
- Must have the ability to develop content for customer/patron and prospect correspondence.
Central Valley Ag is a farmer-owned cooperative headquartered in York, Neb. CVA has locations in Iowa, Kansas, and Nebraska. CVA is an innovative leader providing products and services in grain, agronomy, feed, and energy.
EOE race/color/sex/sexual orientation/gender identity/disability/veteran
PURPOSE
As a Customer Service Specialist at Central Valley Ag, you will be primarily responsible for safely and accurately weighing trucks, grading grain, performing data entry, answering phones, filing documents, providing high level customer support and for providing the customer with knowledge of our products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Performs billing of grain/agronomy products and services.
- Upholds all Central Valley Ag policies.
- Weighs and grades inbound and outbound grain.
- Balances accounts payable statements.
- Provides customer service in a timely manner via telephone, email or face to face interaction.
- Acts as a liaison between customers and management in order to enhance the overall customer experience.
- Analyzes complaints from customers and provides adequate resolutions.
- Develops and maintains knowledge of the products and services being offered.
- Responsible for recording company transfers.
- Receives and enters all accounts receivable.
- Reconciles and balances the cash drawer.
- Assists with internal and external company mailings.
- Processes and distributes incoming mail.
- Assists in monthly inventories and reconciliation of variances.
- Manages filing processes.
- Assures safety compliance and attends safety related job trainings when they become available.
- Comply with current Central Valley Ag credit policies.
- Maintains and promotes a safe work environment.
- Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
There are no supervisory roles with the position.
REQUIRED SKILLS AND KNOWLEDGE
- High School or GED diploma.
- Ability to communicate in a professional manner and establish effective working relationships with internal operations and external customers.
- Works in a way that demonstrates safety is a priority. Promotes a work environment that is safe for everyone.
- We value the highest ethical standard-our word is our bond.
- Can plan, prioritize, organize and manage resources in order to accomplish jobs within the defined timetable.
- Ability to multi-task several assignments simultaneously and establish job priorities.
- Works well with others to achieve a common goal.
- Must possess good problem-solving skills by using logic and reasoning to identify solutions to problems.
- Has a good understanding of basic computer skills and the ability to learn how to use software quickly.
- Has the ability to work with others to resolve customer complaints.
- Exhibits self-motivation, the ability to multitask and pay close attention to small details.
- Displays the ability to work in a collaborative and team oriented environment.
- Must be able to use mathematics to solve problems and to perform calculations.
- Use and understanding of fundamental accounting skills required.
- Ability to read and interpret documents required.
- Must have the ability to develop content for customer/patron and prospect correspondence.
Central Valley Ag is a farmer-owned cooperative headquartered in York, Neb. CVA has locations in Iowa, Kansas, and Nebraska. CVA is an innovative leader providing products and services in grain, agronomy, feed, and energy.
EOE race/color/sex/sexual orientation/gender identity/disability/veteran
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Get Access To All JobsTips for Finding Customer Service Jobs
Confirm your role qualifies as agricultural
H-2A visa covers temporary agricultural work, so verify that a Customer Service role at a farm, agritourism operation, or harvest facility is tied directly to seasonal production cycles. Positions supporting a packing shed, farm stand, or u-pick operation during peak season typically qualify.
Pull the AEWR for your target state
DOL sets a separate Adverse Effect Wage Rate by state each year. Use the OFLC Wage Search to find the rate for your destination state before accepting an offer, so you can confirm the employer is meeting their legal wage floor.
Document bilingual or communication credentials early
Employers filing H-2A job orders for Customer Service roles frequently list bilingual ability or hospitality experience as requirements. Gather reference letters, language certificates, or prior employer statements before you apply so you're ready when a job order opens.
Search verified H-2A employers on Migrate Mate
Target employers with certified DOL job orders rather than general postings. Migrate Mate filters listings by H-2A sponsorship history so you can identify which agricultural employers have actually completed the filing process for Customer Service roles.
Ask employers about the job order start date
H-2A petitions can't be filed more than 75 days before the job start date listed on the certified job order. If an employer contacts you earlier than that window, confirm they've already submitted their application to DOL so your visa timeline stays on track.
Verify the housing arrangement before signing
Employers are legally required to provide free housing that meets DOL standards, but locations vary widely, from on-farm bunkhouses to off-site rentals. Ask for written confirmation of the housing address and occupancy details before your petition is submitted to USCIS.
Frequently Asked Questions
How do I find Customer Service jobs with H-2A visa sponsorship?
Migrate Mate is the recommended starting point. It filters job listings specifically by H-2A sponsorship status, so you're only seeing employers who have filed or are actively filing certified DOL job orders for Customer Service roles in agricultural settings. Searching general job boards makes it difficult to distinguish H-2A-eligible positions from standard seasonal roles that offer no visa support.
What are an H-2A employer's obligations for Customer Service workers?
H-2A employers must provide free housing meeting DOL standards, pay for inbound and outbound transportation, and pay at least the Adverse Effect Wage Rate or the prevailing wage for the occupation, whichever is higher. They must also cover workers' compensation insurance and submit a certified job order through DOL before the petition reaches USCIS.
Does a Customer Service role at a farm qualify for the H-2A visa?
It depends on how the role is structured. Customer Service positions at agritourism operations, u-pick farms, farm stands, or harvest-season retail that are directly tied to agricultural production cycles can qualify. Roles that are year-round or disconnected from seasonal agricultural activity don't meet H-2A's temporary and seasonal requirement, so the employer's job order must clearly reflect that connection.
Can I check what wage I should receive before accepting an H-2A job offer?
Yes. DOL publishes Adverse Effect Wage Rates by state annually, and you can look up the prevailing wage for your specific occupation using the OFLC Wage Search tool. The O*NET profile for Customer Service roles also provides occupational context. Your employer's certified job order must list a wage at or above the higher of these two figures, and that figure is legally binding.
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