H-2A Visa Customer Service Jobs
Customer Service jobs with H-2A visa sponsorship place you in agricultural operations handling guest relations, sales support, and visitor communications during peak harvest seasons. Employers must provide free housing and transportation, pay the Adverse Effect Wage Rate, and file a certified job order with DOL before hiring begins.
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SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview:
Our Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you’ll do:
- Demonstrate exceptional customer service to all SiteOne customers
- Cultivate and manage strong relationships with customers
- Assist customers with their questions and needs, either in person, via the phone or through online ordering
- Based on more experience and greater knowledge of products and customer base, responds to and resolves more complex questions and issues
- Pull and prepare inventory orders for customer pick up or delivery
- Proactively identify and capitalize on opportunities to grow sales with current and potential customers
- Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
- Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment
- May assist in the onboarding and/or training of new associates
- Coach and assist less experienced staff in meeting expected customer service and satisfaction goals
Skills We Are Seeking:
- 3+ years of green industry experience or knowledge of landscape, nursery, or irrigation product. Plant knowledge strongly preferred
- Minimum of 1 year experience in a retail or wholesale setting
- Excellent customer service skills
- Ready and willing to learn and adopt new technologies and ways of working
- Ability to think quickly and make sound decisions
- Inventory management experience helpful
- Must be able to lift a minimum of 50 pounds
- High school diploma or equivalent preferred
Compensation & Benefits:
- Competitive Compensation
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- DailyPay available!
- 401k with company match
- Tuition Reimbursement
- Lucrative Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne - including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination - will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams:
- SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews
- All SiteOne job openings and updates will be posted on our official careers page
- SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.
- You can always reach our SiteOne team directly at Recruiting@siteone.com to confirm
Starting pay will depend on factors such as location and experience, and will always meet or exceed applicable state and local minimum wage laws.
Company Overview:
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview:
Our Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you’ll do:
- Demonstrate exceptional customer service to all SiteOne customers
- Cultivate and manage strong relationships with customers
- Assist customers with their questions and needs, either in person, via the phone or through online ordering
- Based on more experience and greater knowledge of products and customer base, responds to and resolves more complex questions and issues
- Pull and prepare inventory orders for customer pick up or delivery
- Proactively identify and capitalize on opportunities to grow sales with current and potential customers
- Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
- Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment
- May assist in the onboarding and/or training of new associates
- Coach and assist less experienced staff in meeting expected customer service and satisfaction goals
Skills We Are Seeking:
- 3+ years of green industry experience or knowledge of landscape, nursery, or irrigation product. Plant knowledge strongly preferred
- Minimum of 1 year experience in a retail or wholesale setting
- Excellent customer service skills
- Ready and willing to learn and adopt new technologies and ways of working
- Ability to think quickly and make sound decisions
- Inventory management experience helpful
- Must be able to lift a minimum of 50 pounds
- High school diploma or equivalent preferred
Compensation & Benefits:
- Competitive Compensation
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- DailyPay available!
- 401k with company match
- Tuition Reimbursement
- Lucrative Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne - including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination - will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams:
- SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews
- All SiteOne job openings and updates will be posted on our official careers page
- SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.
- You can always reach our SiteOne team directly at Recruiting@siteone.com to confirm
Starting pay will depend on factors such as location and experience, and will always meet or exceed applicable state and local minimum wage laws.
See all H-2A Visa Customer Service Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-2A Visa Customer Service Jobs.
Get Access To All JobsTips for Finding Customer Service Jobs
Confirm your role qualifies as agricultural
H-2A visa covers temporary agricultural work, so verify that a Customer Service role at a farm, agritourism operation, or harvest facility is tied directly to seasonal production cycles. Positions supporting a packing shed, farm stand, or u-pick operation during peak season typically qualify.
Pull the AEWR for your target state
DOL sets a separate Adverse Effect Wage Rate by state each year. Use the OFLC Wage Search to find the rate for your destination state before accepting an offer, so you can confirm the employer is meeting their legal wage floor.
Document bilingual or communication credentials early
Employers filing H-2A job orders for Customer Service roles frequently list bilingual ability or hospitality experience as requirements. Gather reference letters, language certificates, or prior employer statements before you apply so you're ready when a job order opens.
Search verified H-2A employers on Migrate Mate
Target employers with certified DOL job orders rather than general postings. Migrate Mate filters listings by H-2A sponsorship history so you can identify which agricultural employers have actually completed the filing process for Customer Service roles.
Ask employers about the job order start date
H-2A petitions can't be filed more than 75 days before the job start date listed on the certified job order. If an employer contacts you earlier than that window, confirm they've already submitted their application to DOL so your visa timeline stays on track.
Verify the housing arrangement before signing
Employers are legally required to provide free housing that meets DOL standards, but locations vary widely, from on-farm bunkhouses to off-site rentals. Ask for written confirmation of the housing address and occupancy details before your petition is submitted to USCIS.
Frequently Asked Questions
How do I find Customer Service jobs with H-2A visa sponsorship?
Migrate Mate is the recommended starting point. It filters job listings specifically by H-2A sponsorship status, so you're only seeing employers who have filed or are actively filing certified DOL job orders for Customer Service roles in agricultural settings. Searching general job boards makes it difficult to distinguish H-2A-eligible positions from standard seasonal roles that offer no visa support.
What are an H-2A employer's obligations for Customer Service workers?
H-2A employers must provide free housing meeting DOL standards, pay for inbound and outbound transportation, and pay at least the Adverse Effect Wage Rate or the prevailing wage for the occupation, whichever is higher. They must also cover workers' compensation insurance and submit a certified job order through DOL before the petition reaches USCIS.
Does a Customer Service role at a farm qualify for the H-2A visa?
It depends on how the role is structured. Customer Service positions at agritourism operations, u-pick farms, farm stands, or harvest-season retail that are directly tied to agricultural production cycles can qualify. Roles that are year-round or disconnected from seasonal agricultural activity don't meet H-2A's temporary and seasonal requirement, so the employer's job order must clearly reflect that connection.
Can I check what wage I should receive before accepting an H-2A job offer?
Yes. DOL publishes Adverse Effect Wage Rates by state annually, and you can look up the prevailing wage for your specific occupation using the OFLC Wage Search tool. The O*NET profile for Customer Service roles also provides occupational context. Your employer's certified job order must list a wage at or above the higher of these two figures, and that figure is legally binding.