Head of Communications and Engagement Jobs
Head of Communications and Engagement jobs are open across nonprofits, higher education, healthcare, government agencies, and large corporations, at every level from manager to VP and C-suite, with specializations in internal communications, public affairs, and stakeholder engagement. Scan the live roles below and apply to whichever ones fit.
Find JobsLooking for remote work? View remote head of communications and engagement jobs →Overview
Open roles2,880+
Top stateNew York
Top employerAmazon Web Services
Top cityNew York, NY
Work type47% Hybrid
Top industryTechnology
Showing 5 of 2,880+ Head of Communications and Engagement jobs
Director, Product Strategy & Engagement
We won't show you this job again
New 1h ago
The Cigna Group
Director, Product Strategy & Engagement
Remote
New 1h ago
Country Engagement Specialist (Latin America and the Caribbean)
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New 3h ago
United Nations Office for Project Services
Country Engagement Specialist (Latin America and the Caribbean)
Washington, District of Columbia
New 3h ago
Global Engagement & Business Development Manager
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New 8h ago
Hawaii Tokai International College
Global Engagement & Business Development Manager
Kapolei, Hawaii
New 8h ago
Inspection of Public records Act (IPRA) & Customer Engagement Manager (DPS #10105837)
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New 10h ago
State of New Mexico
Inspection of Public records Act (IPRA) & Customer Engagement Manager (DPS #10105837)
Santa Fe, New Mexico
New 10h ago
Community Engagement Specialist - Transportation
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New 10h ago
Pima County
Community Engagement Specialist - Transportation
Tucson, Arizona
New 10h ago
New 1h ago
Director, Product Strategy & Engagement
The Cigna Group·Remote
Job functions:
$162k - $270k/yr
Remote (US)
10,000+ employees
Job Description
The Director, Product Strategy Engagement is responsible for shaping and delivering digital product and engagement strategy across an assigned portfolio of products and customer experiences. This leader brings together product strategy, communication strategy, AI and emerging capabilities to create connected experiences, accelerate delivery, and drive measurable customer and business value.
The Director partners across business, product, engineering, design, platform, data, operations, and other stakeholders to translate business priorities and customer needs into clear product strategies, engagement strategies, roadmaps, and delivery plans. Balancing strategy and execution, this leader identifies and recommends opportunities while translating broader business and digital vision into action. Through a data-driven, test-and-learn approach, they drive prioritization and cross-functional alignment, accelerate decision-making and execution, and continuously improve product and engagement outcomes.
DUTIES AND RESPONSIBILITIES
Product Engagement Strategy
Leaders are expected to operate as trusted collaborators, connecting priorities across the organization and partnering effectively across business, product, engagement, platform, design, engineering, and operations. They apply systems thinking, leverage AI and emerging capabilities, and use data-driven insights to accelerate decision-making and execution, translating strategic direction into measurable customer and business outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.
The Director partners across business, product, engineering, design, platform, data, operations, and other stakeholders to translate business priorities and customer needs into clear product strategies, engagement strategies, roadmaps, and delivery plans. Balancing strategy and execution, this leader identifies and recommends opportunities while translating broader business and digital vision into action. Through a data-driven, test-and-learn approach, they drive prioritization and cross-functional alignment, accelerate decision-making and execution, and continuously improve product and engagement outcomes.
DUTIES AND RESPONSIBILITIES
Product Engagement Strategy
- Develop and deliver product and engagement strategies aligned to business and enterprise digital priorities.
- Translate business priorities, customer needs, and strategic direction into actionable product roadmaps and engagement plans.
- Lead communication strategists in developing customer engagement approaches across relevant channels and experiences.
- Identify opportunities and recommend solutions based on customer insights, product and engagement performance, market trends, and business needs, enabling faster, informed decisions.
- Lead the strategy and execution of integrated, cross-channel digital experiences across the assigned portfolio.
- Connect what we build with how we engage customers, creating cohesive experiences across products and communications.
- Drive value-based prioritization and clear trade-off decisions based on customer outcomes, business impact, data, feasibility, and speed to value.
- Establish measurable outcomes and use product and engagement performance to continuously optimize strategy and priorities.
- Serve as a trusted strategic partner to business and digital leaders, aligning stakeholders around product and engagement priorities, decisions, and outcomes.
- Partner across product, engineering, design, platform, analytics, operations, and business teams to deliver cohesive end-to-end experiences.
- Navigate a complex, matrixed organization to move initiatives from strategy through execution.
- Champion the practical application of AI, automation, and emerging capabilities to improve customer experiences, team effectiveness, decision-making, and speed to value.
- Incorporate customer, competitive, industry, technology, and channel insights into product and engagement decisions.
- Champion a test, learn, and scale approach that enables teams to rapidly validate ideas, learn from results, and scale solutions that demonstrate value.
- Lead and develop high-performing product and engagement teams, including product leaders, product owners, and communication strategists.
- Create clarity around priorities, outcomes, decision rights, and accountability, empowering teams to make informed decisions and execute with pace.
- Foster a culture of collaboration, innovation, accountability, and continuous improvement.
- Proven experience leading digital product, customer experience, and/or engagement strategy, preferably within healthcare or another complex customer-focused environment.
- Experience leading web, mobile, communications, and integrated omnichannel customer experiences.
- Demonstrated ability to translate business strategy and customer needs into product roadmaps, engagement strategies, and measurable outcomes.
- Strong strategic thinking combined with the ability to drive execution.
- Demonstrated ability to influence senior stakeholders and build alignment across cross-functional teams.
- Experience using product, customer, and engagement data to inform strategy and prioritization.
- Demonstrated ability to apply AI, emerging technologies, and evolving digital capabilities to improve customer experiences, ways of working, and business outcomes.
- Experience leading and developing product and/or engagement talent.
- Ability to operate effectively in a complex, highly matrixed organization.
Leaders are expected to operate as trusted collaborators, connecting priorities across the organization and partnering effectively across business, product, engagement, platform, design, engineering, and operations. They apply systems thinking, leverage AI and emerging capabilities, and use data-driven insights to accelerate decision-making and execution, translating strategic direction into measurable customer and business outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.
The Cigna Group
Director, Product Strategy & Engagement
Remote
New 1h ago10,000+ employees
Job functions:
$162k - $270k/yr
Remote (US)
Job Description
The Director, Product Strategy Engagement is responsible for shaping and delivering digital product and engagement strategy across an assigned portfolio of products and customer experiences. This leader brings together product strategy, communication strategy, AI and emerging capabilities to create connected experiences, accelerate delivery, and drive measurable customer and business value.
The Director partners across business, product, engineering, design, platform, data, operations, and other stakeholders to translate business priorities and customer needs into clear product strategies, engagement strategies, roadmaps, and delivery plans. Balancing strategy and execution, this leader identifies and recommends opportunities while translating broader business and digital vision into action. Through a data-driven, test-and-learn approach, they drive prioritization and cross-functional alignment, accelerate decision-making and execution, and continuously improve product and engagement outcomes.
DUTIES AND RESPONSIBILITIES
Product Engagement Strategy
Leaders are expected to operate as trusted collaborators, connecting priorities across the organization and partnering effectively across business, product, engagement, platform, design, engineering, and operations. They apply systems thinking, leverage AI and emerging capabilities, and use data-driven insights to accelerate decision-making and execution, translating strategic direction into measurable customer and business outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.
The Director partners across business, product, engineering, design, platform, data, operations, and other stakeholders to translate business priorities and customer needs into clear product strategies, engagement strategies, roadmaps, and delivery plans. Balancing strategy and execution, this leader identifies and recommends opportunities while translating broader business and digital vision into action. Through a data-driven, test-and-learn approach, they drive prioritization and cross-functional alignment, accelerate decision-making and execution, and continuously improve product and engagement outcomes.
DUTIES AND RESPONSIBILITIES
Product Engagement Strategy
- Develop and deliver product and engagement strategies aligned to business and enterprise digital priorities.
- Translate business priorities, customer needs, and strategic direction into actionable product roadmaps and engagement plans.
- Lead communication strategists in developing customer engagement approaches across relevant channels and experiences.
- Identify opportunities and recommend solutions based on customer insights, product and engagement performance, market trends, and business needs, enabling faster, informed decisions.
- Lead the strategy and execution of integrated, cross-channel digital experiences across the assigned portfolio.
- Connect what we build with how we engage customers, creating cohesive experiences across products and communications.
- Drive value-based prioritization and clear trade-off decisions based on customer outcomes, business impact, data, feasibility, and speed to value.
- Establish measurable outcomes and use product and engagement performance to continuously optimize strategy and priorities.
- Serve as a trusted strategic partner to business and digital leaders, aligning stakeholders around product and engagement priorities, decisions, and outcomes.
- Partner across product, engineering, design, platform, analytics, operations, and business teams to deliver cohesive end-to-end experiences.
- Navigate a complex, matrixed organization to move initiatives from strategy through execution.
- Champion the practical application of AI, automation, and emerging capabilities to improve customer experiences, team effectiveness, decision-making, and speed to value.
- Incorporate customer, competitive, industry, technology, and channel insights into product and engagement decisions.
- Champion a test, learn, and scale approach that enables teams to rapidly validate ideas, learn from results, and scale solutions that demonstrate value.
- Lead and develop high-performing product and engagement teams, including product leaders, product owners, and communication strategists.
- Create clarity around priorities, outcomes, decision rights, and accountability, empowering teams to make informed decisions and execute with pace.
- Foster a culture of collaboration, innovation, accountability, and continuous improvement.
- Proven experience leading digital product, customer experience, and/or engagement strategy, preferably within healthcare or another complex customer-focused environment.
- Experience leading web, mobile, communications, and integrated omnichannel customer experiences.
- Demonstrated ability to translate business strategy and customer needs into product roadmaps, engagement strategies, and measurable outcomes.
- Strong strategic thinking combined with the ability to drive execution.
- Demonstrated ability to influence senior stakeholders and build alignment across cross-functional teams.
- Experience using product, customer, and engagement data to inform strategy and prioritization.
- Demonstrated ability to apply AI, emerging technologies, and evolving digital capabilities to improve customer experiences, ways of working, and business outcomes.
- Experience leading and developing product and/or engagement talent.
- Ability to operate effectively in a complex, highly matrixed organization.
Leaders are expected to operate as trusted collaborators, connecting priorities across the organization and partnering effectively across business, product, engagement, platform, design, engineering, and operations. They apply systems thinking, leverage AI and emerging capabilities, and use data-driven insights to accelerate decision-making and execution, translating strategic direction into measurable customer and business outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.
Head of Communications and Engagement Jobs by Experience Level
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Find JobsHead of Communications and Engagement Job Market
Who's Hiring
- Amazon Web Services40
- 2020 Companies35
- Target29
- KLA26
- Guardian Outreach Ministries26
Top Industries Hiring
- Technology & Software86
- Education40
- Healthcare & Medical Services23
- Consulting & Professional Services23
- Biotechnology & Pharmaceuticals17
What Employers Look For
The qualifications that appear most often in head of communications and engagement jobs.
- Ten or more years of progressive communications or public affairs leadership experience
- Demonstrated experience developing and executing integrated communications strategies
- Strong written and verbal executive communications and speechwriting skills
- Experience managing internal communications programs across large or distributed organizations
- Proficiency with content management systems, email platforms, and analytics tools
- Bachelor's degree in communications, journalism, public relations, or a related field
Tips for Your Head of Communications and Engagement Job Search
Tailor your resume to each sector
A nonprofit head of communications and engagement role emphasizes community voice and donor messaging, while a corporate role weights brand reputation and executive communications. Reframe the same experience using the language of the sector you're targeting, not a one-size-fits-all summary.
Show audience reach, not just activity
Hiring panels for this level want evidence your communications moved people, not just that you ran campaigns. Quantify outcomes like employee survey participation shifts, media coverage volume, or stakeholder response rates to demonstrate the impact of your strategies.
Apply early to roles that fit
Migrate Mate lists head of communications and engagement openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Build a portfolio of crisis communication samples
Many employers screen for crisis and issues management experience before the first interview. Prepare two or three anonymized writing samples, including holding statements, internal memos, or media responses, that show how you've handled sensitive or high-stakes communication situations.
Prepare a cross-functional influence story
Interviewers at this level probe for how you work across HR, legal, and leadership without direct authority. Walk into every interview ready to describe a specific situation where you aligned competing stakeholder priorities to land a unified communications outcome.
Negotiate scope alongside compensation
At this level, reporting lines, team size, and budget authority shape the role as much as the title does. Before accepting an offer, clarify whether you own the full communications function or sit beneath a CCO, and confirm what headcount and vendor decisions are yours to make.
Head of Communications and Engagement Jobs: Frequently Asked Questions
Which companies are hiring the most head of communications and engagements?
The most active employers for head of communications and engagements right now are Amazon Web Services, 2020 Companies, and Target, and the most openings are in New York, California, and Texas, based on current listings on Migrate Mate as of November 2026. Demand is particularly strong in healthcare systems, public universities, and large nonprofits with active stakeholder programs.
How many head of communications and engagement jobs are remote?
About 69% of head of communications and engagement openings are fully remote or hybrid as of November 2026, with availability varying significantly by employer type and sector. Internal communications and digital engagement sub-areas tend to offer the most remote flexibility, while roles that include board liaison, media relations, or in-person event oversight more commonly require on-site presence.
How do you become a head of communications and engagement?
Most people reach this role by progressing through senior communications manager or director positions where they own a full function rather than a single channel. Building experience across both internal and external communications is important, as is developing a record of advising senior leaders directly. Many successful candidates also gain exposure to stakeholder engagement, issues management, and cross-functional project leadership before stepping into a head-level role.
Can you get hired as a head of communications and engagement with limited senior experience?
It's possible at smaller organizations, particularly nonprofits or early-stage companies where the communications function is being built from scratch. In those cases, strong writing, a clear point of view on engagement strategy, and demonstrated ability to work directly with leadership can carry more weight than years of title progression. Framing contract work, interim roles, or high-visibility projects as proof of scope ownership helps close the experience gap.
What does the head of communications and engagement interview process look like?
The process typically starts with a recruiter or HR screen, followed by a panel interview with senior leadership and cross-functional partners such as HR, marketing, or the executive team. Most employers include a written exercise or presentation, often asking you to respond to a hypothetical crisis scenario or present a communications strategy. Final rounds frequently involve a conversation with the CEO or a board member, particularly in mission-driven organizations.
Where can I find and apply to head of communications and engagement jobs?
You can find and apply to head of communications and engagement jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your sector, seniority level, and location preferences, then apply directly to each listing that fits.
See All 2,880+ Head of Communications and Engagement Jobs
Find roles that match your experience and apply in just a few clicks.
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