Inbound Sales Representative Jobs in New York

Job Title: Senior Manager, Inbound Logistics

About Bombas: Bombas is a comfort focused premium basics brand with a mission to help those in need. The company launched in 2013, after the founders learned that socks are the #1 most requested clothing item at homeless shelters. From there, they set out to solve that problem, donating a pair of socks for every pair they sell. How do you donate a lot of socks? You sell a lot. And how do you sell a lot? You make the most comfortable socks in the history of feet. Millions of pairs sold and donated later, Bombas has continued to innovate within its mission and product, introducing new socks, as well as underwear and t-shirts, the #2 and #3 most requested clothing items at homeless shelters, all while continuing to make a positive impact on the community where we all work and live.

The word Bombas is derived from the Latin word for bumblebees. Bees work together to make their hive a better place. At Bombas, we’re inspired by that. We know it’s the collective efforts of our team that keeps the Hive alive and strong - a team that is diverse and inclusive. Different perspectives strengthen our ability to make the most comfortable versions of the products people wear closest to their bodies every day and to serve the communities where we all work and live. We are committed to continuously building a Hive where all are welcomed, seen, and heard regardless of age, color, ethnicity, gender, gender identity, genetics, physical or mental ability, protected veteran status, race, religion and sexual orientation. As a team, we will strive to create room for different experiences and empower all voices.

Based on the specific needs and job requirements, this role will be working out of our Bombas HQ in New York City.

About the Job: We are looking for a highly analytical, organized, and solutions-oriented team player to join our Operations team as our Senior Manager, Inbound Logistics, reporting to our Director, Logistics. The ideal candidate has 5+ years of direct experience managing the importation of freight from international origins to the US, including responsibility for vendor management, data analytics, expense forecasting, and cross-functional business decisions. This is an opportunity to take strategic ownership of inbound logistics functions across our growing supply chain — optimizing how product moves from international origins into our distribution network. You will partner closely with our freight forwarder and 3PL, while also evaluating opportunities to diversify our ocean and inland carrier contracts. This is an opportunity to shape how we route and move product as our distribution network grows. You will also provide input and support to outbound logistics activities as part of the broader logistics leadership team.

What you’ll be responsible for:

• Owning relationships with freight forwarders, ocean carriers, warehouse 3PLs, and relevant inbound logistics vendors. Ensuring smooth operations peak and off-peak.
• Forecasting, and actualizing inbound shipping expenses across the E-Commerce, Wholesale, and Donation sales channels — a multi-million dollar budget that accounts for historical actuals and forecasted market conditions over a 12–18 month horizon.
• Presenting forecasted expenses versus actuals to the Finance and Operations teams, diagnosing the reasons for variances, and improving forecasting accuracy quarter over quarter.
• Managing invoice audit processes, including reconciliation, approval of accurate invoices, and dispute resolution for discrepancies.
• Presenting optionality for inbound transit times by selecting the best service and string based on product needs, country of origin, destination, and cost-efficiency.
• Leading RFPs for inbound vendors and evaluating new service offerings that complement existing capabilities.
• Managing the relationship with our current freight forwarder, including leadership of weekly and quarterly business reviews, while also evaluating opportunities to onboard additional forwarders or ship directly with ocean carriers to improve cost, coverage, and flexibility.
• Collaborating with the 3PL to set and maintain priorities and SLAs (e.g., for receiving accuracy and timeliness) and to troubleshoot inbound issues.
• Exploring and evaluating drayage and inland transportation options to optimize port-to-DC movement, including identifying alternative providers and routing strategies that improve cost and transit performance.
• Supporting distribution of donation goods by modeling and advising on the most economical shipping modes based on recipient needs.
• Serving as Bombas’s inbound shipping subject matter expert for the Operations, Planning, Sourcing, Wholesale, and Finance teams.
• Collaborating with Data & Analytics on shipping data: ingestion, integrity, dashboarding, monitoring, and reporting.
• Collaborating with the Sourcing and Merchandising teams to accurately maintain product attributes across systems, such as HTS codes and fabric content.
• Managing inbound shipping readiness across our two existing DCs, and supporting the launch of new DC nodes as our distribution network expands.
• Authoring SOPs for new and revised inbound processes, as needed.
• Managing projects across the inbound logistics space, driving value and service for Bombas.
• Managing 1–2 Transportation Associates — supporting ad-hoc analyses, shipment bookings for standard and express imports, and monitoring of key inbound metrics such as transit time by mode, cost per unit, and distribution of service usage.

What we’ll love about you:

• Clear communicator and reliable cross-functional partner
• Takes initiative, thinks critically, and owns outcomes
• Comfortable handling ambiguity and solving logistical puzzles
• Naturally curious, detail-oriented, and data-driven
• Qualitative and quantitative thinking — you use data, creativity, and common sense to solve problems
• Aptitude for distilling complex information into concise and actionable next steps
• A team player who is willing and happy to help
• Belief in our mission and understanding of the importance of giving back
• Inquisitive, love to learn, embrace failure, and never give up
• Comfortable staying focused while working in any type of environment

What you’ll love about us:

• We are a team of smart, interesting, diverse, funny, and loving people.
• We offer competitive compensation, employer paid health, medical and dental benefits, 401k with match, paid parental leave, snacks, socks and a fun, relaxed office environment.
• We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously.
• We value fun. This is why we host office lunches, offsite team outings and company retreats.
• We believe in giving back to the community and helping those in need, which is why we volunteer as a team regularly.
• We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business.
• We understand the value of health, relaxation, spending time with friends and family, and traveling the world and offer flexible paid time off for all full-time employees. This includes over 20 paid company holidays, year-round "Flexible Fridays" and unlimited vacation, sick, and wellness days.
• We understand the importance of communication and offer a monthly phone stipend for all full-time employees.
• We believe a healthy body equals a healthy mind, so we offer a $100 monthly wellbeing reimbursement to all full-time employees.

What you’ll bring:

• 5+ years of experience managing the importation of freight and general supply chain logistics, with responsibility for both data analytics and business decision-making
• Experience across the logistics discipline is valued, inc. ocean, air, dray, LTL, FTL
• Familiarity with service options, carrier contracts, expense forecasting, and inbound delivery optimization
• Experience managing third-party vendors, invoice auditing, and large datasets
• Proficiency in Excel and BI tools (bonus: Looker)
• Comfort with ERP and WMS systems (bonus: NetSuite and Manhattan)
• Ability to analyze trends, build forecasts, and derive insights from logistics data
• Experience launching inbound shipping solutions across multiple DCs and markets

Bombas is committed to delivering competitive and equitable pay for our employees. Each component of the Bombas total rewards package, including benefits and pay, is aimed at contributing to an environment where team members have resources to manage their lives and are enabled to focus on doing their best work. The pay range for this position at the start of employment is expected to be between $120,000 and $135,000/year. However, the base pay offered may vary depending on multiple factors, including job-related knowledge, skills, experience, market factors, and business need. The Bombas total rewards package offered for this position may also include other elements, such as annual bonus and equity target award opportunities as well as medical, financial, and well-being benefits. Additional details of these benefits will be provided if a candidate receives an offer of employment. If hired, the position is “at-will” and the Company reserves the right to modify any component, plan, or program of the total rewards package at any time, for any reason.

If you require reasonable accommodation in completing this application, interviewing, completing any employment testing, or otherwise participating in this hiring process, please direct your inquiries to jobs@bombas.com. Only requests related to accommodations will be responded to.