Infrastructure And Operations Jobs in Mississippi
Infrastructure And Operations jobs in Mississippi are in steady demand, concentrated across state government agencies, utilities, healthcare systems, and logistics operations that anchor the state's economy. The strongest hiring activity is in Jackson, Gulfport, and Hattiesburg, where organizations like Mississippi Power, Entergy Mississippi, and the Mississippi Department of Information Technology Services maintain ongoing infrastructure and operations teams. The most sought-after specialties are network administration, systems administration, and IT service management, with openings at both the technician and senior engineer levels. See the openings below and apply to the ones that match your experience.
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Must Have Technical/Functional Skills
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Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues.
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With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service.
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Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe.
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Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements.
Roles & Responsibilities
Network (LAN, WAN and Wireless)
- Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification
- Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)
- TCP/IP, DHCP, Subnetting, VLAN, POE
- Experience with packet capturing example: Wire Shark
- Network maintenance, support and refresh
- Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Data Center (Server Room) Management
- Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)
- Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.
- Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Server Management
- Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair
- DHCP, DNS, Print Server, File Shares, Microsoft SCCM
- Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
- Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS
- Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware
- Knowledge of Server 2012/2016 Policy and Security Management
Critical plant floor hardware support
- Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.)
- ANDON and PLC (Programmable Logical Controls) support knowledge
- First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME’s)
- Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management
- Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time
- On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime
Others Must Have Attributes for Level 3
- Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment
- Ready to travel to other Toyota sites/locations within the US to support on a short basis.
- Strong team worker with professional demeanor and strong ethics
- Good written and oral communication skills are required
- Experience with remote control tools and remote support (off-site)
- Ongoing support of various Manufacturing computer systems
- Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects
- Change Management process
- Associate or bachelor’s degree in computer information systems, Computer Science or related field
- TMMBC English 50%-100% Competence
Nice To Have
- Experience and/or knowledge of PLC’s a plus.
- Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition)
- Knowledge of iGear, Kepware, or other machine data gathering tools
- SQL Server database administration (backups, security, monitoring, etc.)
- Manage storage and backup systems
- Previous experience supporting a large corporate, manufacturing environment
- Experience supporting and troubleshooting Business and Mission Critical applications
- 3 to 5 years of experience performing Level 3 responsibilities
- Knowledge of Cisco Voice over IP hardware/software/server operation/configuration
- Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyze, resolve, respond to, and document end user inquiries.
- Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
- Troubleshoot Operating System issue. Connection issues with LAN/WAN.
- Update tickets with accurate and timely records of work performed, and resolution details
- Maintain and contribute to a knowledge base.
- Coordinate hardware warranty repair.
- Perform inventory management activities as required in coordination with asset management and other corporate groups.
- Escalate to 3rd party vendors when necessary
- Responsible for raising and coordinating problem management issues
- Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management.
- Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling.
- In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.
- Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.
- Receives instructions from certified technicians and project managers to troubleshoot advanced issues.
- Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.
- Primary responsibility to manage End User related incidents and requests.
- Go to person for all plant IT related requests (Password resets, access etc. specific to plants).
Base Salary Range: $70,000 - $80,000 per annum
TCS Employee Benefits Summary:
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Location
Blue Springs, MS
Job Function
TECHNOLOGY
Role
Engineer
Job Id
421398
Desired Skills
IT Infrastructure
Salary Range
$70,000-$80,000 a year
Desired Candidate Profile
Qualifications: BACHELOR OF COMPUTER SCIENCE
See All 10 Infrastructure And Operations Jobs in Mississippi
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Find JobsInfrastructure And Operations Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
Infrastructure And Operations Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
- Retail
- E-Commerce & Online Marketplaces
What Mississippi Employers Look For
The qualifications that appear most often in infrastructure and operations jobs across Mississippi.
- Relevant IT certifications such as CompTIA A+, Network+, or Microsoft credentials recognized in Mississippi
- Proven experience managing on-premises servers, virtualization platforms, or enterprise network infrastructure
- Familiarity with ITIL frameworks and IT service management processes in an enterprise environment
- Experience supporting Windows Server, Active Directory, and Microsoft 365 environments at scale
- Strong troubleshooting skills for hardware, networking, and cloud-integrated systems under production conditions
- Ability to coordinate with cross-functional teams and vendors on infrastructure projects and incident response
Infrastructure And Operations Jobs in Mississippi: Frequently Asked Questions
How do you become a infrastructure and operations in Mississippi?
Most infrastructure and operations roles in Mississippi require a bachelor's degree in information technology, computer science, or a related field, though many employers accept an associate degree paired with industry certifications. There is no state-issued license specific to this field, but certifications from CompTIA, Microsoft, or Cisco carry significant weight with Mississippi employers. Starting in a help desk or systems support role at a state agency or regional employer is a common entry path into infrastructure and operations positions.
Which companies hire infrastructure and operationss in Mississippi?
Mississippi infrastructure and operations roles are posted by Amazon, CVS Health, and Corinth and others right now, based on current listings on Migrate Mate as of July 2026. State government agencies, regional utilities, and healthcare systems are among the most consistent sources of infrastructure and operations hiring in Mississippi.
Which Mississippi cities have the most infrastructure and operations jobs?
Mississippi, Canton, and Lake lead Mississippi in infrastructure and operations openings. Jackson drives the largest share as the state capital and home to state agency IT departments, major healthcare networks, and regional corporate headquarters, while Gulfport and Hattiesburg generate consistent demand through their logistics, healthcare, and higher education employers.
Are there remote infrastructure and operations jobs in Mississippi?
Yes, but they are less common than in purely analytical or software roles, since much infrastructure and operations work involves hands-on hardware management and on-site network support. About 50% of infrastructure and operations openings tied to Mississippi are remote or hybrid as of July 2026, reflecting national trends in cloud-focused roles. Positions centered on cloud infrastructure management, monitoring, or IT service desk support are the most likely to offer remote or hybrid arrangements.
How can I get hired as a infrastructure and operations in Mississippi with little or no experience?
The most realistic entry path is a help desk or IT support technician role, which Mississippi employers including state agencies, hospital systems like Merit Health, and regional managed service providers regularly fill with candidates early in their careers. Earning a CompTIA A+ or Network+ certification before applying gives candidates a clear advantage. Associate programs at community colleges in the Mississippi Community College system offer affordable credentials that Mississippi employers recognize, and volunteering to manage IT infrastructure for a small nonprofit or local organization builds a portfolio when professional experience is limited.
Where can I find and apply to infrastructure and operations jobs in Mississippi?
You can find and apply to infrastructure and operations jobs in Mississippi on Migrate Mate, which lists current Mississippi openings across industries and experience levels. Search the listings to find roles that match your background and apply directly to the ones that fit your skills and availability.
See All 10 Infrastructure And Operations Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
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