Insurance Account Manager Jobs
Insurance Account Manager jobs are open across commercial lines, personal lines, and employee benefits, at every level from entry-level to senior and management, with specializations in commercial property and casualty, group benefits, and small business accounts. Find a role that fits from the openings below and apply directly.
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Showing 5 of 814+ Insurance Account Manager jobs
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" – people who know what they want and aren't afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
Greyling Insurance Brokerage & Risk Consulting, a division of EPIC, is a specialty insurance brokerage and risk consulting firm focused on construction and design professionals. What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined.
We've been so successful, that now we're looking to grow our team!
The Commercial Insurance Senior Account Manager will be the primary client contact and will be expected to actively cultivate, improve and cement positive client relationships and use appropriate company resources in performing these functions. Accounts are small to middle-market accounts for architect & engineering clients. While the Senior Account Manager will work with new clients produced by others, the Senior Account Manager will not be expected to develop new business. This role offers the opportunity to take on Team Lead responsibilities, either upon hire based on experience or as a natural progression within the role.
WHAT WE'RE LOOKING FOR:
- REQUIRED: Candidates with commercial property & casualty account management experience, preferably at least 5+ years.
- Candidates with strong communication skills who enjoy being a go-to resource, are adept at handling unique situations with creative problem solving to find solutions, and who thrive on providing great customer service to internal and external clients.
- Location: REQUIRED - This is a HYBRID role; qualified candidates must be able & willing to work 3 days a week in our St. Louis, MO (Creve Coeur) office.
WHAT YOU'LL DO:
The Senior Account Manager's main function is to provide day‐to‐day client service, manage the renewal process for existing clients, and manage the intake and establishment of new clients. A detailed list of job duties include (but are not limited to):
Handle day‐to‐day client issues and questions via phone or email including:
- Answer client questions and resolve client problems
- Process and follow up on cancellation notices by insurers to ensure accurate and timely resolution
- Appropriately document customer service transactions
- Handle changes in exposure and manage related endorsement and documentation process
- Forward contract reviews to appropriate resources
- Forward certificate of insurance requests to appropriate resource
- Issue Auto ID Cards as needed
- Create and update account information in the shared database
- Claims reporting
- Assist with processing of invoicing and order financing when appropriate
Proactively manage the insurance renewal and new business process in accordance with EPIC's timing standards.
- Pre‐complete insurance applications
- Send request for information to clients
- Follow‐up on collecting information
- Submit information to insurers
- Negotiate policy terms
- Obtain options from competing insurers as needed
- Prepare insurance proposal including analysis and comparison of options (if applicable)
- and present to client (mostly via phone or web)
- Prepare documentation including invoicing and confirmation of coverage
- Review and email policies to clients
- Use agency management system (Sagitta) as appropriate throughout the process
Job Accountability Measures
- Customer satisfaction; retention
- Adherence to established procedures
- Timing and quality of service
- Technical accuracy; attention to detail
- Positive professional attitude; leadership
- Proactive problem‐solving
- Effective communication
- Personal development
- Avoidance of errors and omissions
- Meet or exceed agreed‐upon goals
WHAT YOU'LL BRING:
- Full knowledge of Property & Casualty lines of coverage and services
- Recognize problems and respond appropriately
- Able to analyze situations logically in order to draw solid conclusions
- Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects
- Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word & Excel
- Strong attention to detail and time management abilities
- Strong ability to multi-task and assign priority
- Ability to work effectively and efficiently both with and without direct supervision
- Ability to work effectively and efficiently in a team environment as well as independently
- Strong interpersonal communication skills, both written and oral
Education and/or Experience:
- High school diploma or G.E.D. equivalent required. College degree preferred.
- Five or more years' experience in mid-size brokerage working with commercial P&C accounts is strongly preferred
- Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software.
- Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
- Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.
Certificates / Licenses:
- Property and Casualty Broker License
COMPENSATION:
Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we're growing! It's a great time to join the team and be a part of this growth. We offer:
- Generous Paid Time off
- Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
- Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
- Generous employee referral bonus program of $1,500 per hired referral
- Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
- Employee Resource Groups: Women's Coalition, EPIC Veterans Group
- Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
- Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
- Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
- 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
- EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
- We're in the top 10 of property/casualty agencies according to "Insurance Journal"
To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-AT1
#LI-Hybrid
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" – people who know what they want and aren't afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
Greyling Insurance Brokerage & Risk Consulting, a division of EPIC, is a specialty insurance brokerage and risk consulting firm focused on construction and design professionals. What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined.
We've been so successful, that now we're looking to grow our team!
The Commercial Insurance Senior Account Manager will be the primary client contact and will be expected to actively cultivate, improve and cement positive client relationships and use appropriate company resources in performing these functions. Accounts are small to middle-market accounts for architect & engineering clients. While the Senior Account Manager will work with new clients produced by others, the Senior Account Manager will not be expected to develop new business. This role offers the opportunity to take on Team Lead responsibilities, either upon hire based on experience or as a natural progression within the role.
WHAT WE'RE LOOKING FOR:
- REQUIRED: Candidates with commercial property & casualty account management experience, preferably at least 5+ years.
- Candidates with strong communication skills who enjoy being a go-to resource, are adept at handling unique situations with creative problem solving to find solutions, and who thrive on providing great customer service to internal and external clients.
- Location: REQUIRED - This is a HYBRID role; qualified candidates must be able & willing to work 3 days a week in our St. Louis, MO (Creve Coeur) office.
WHAT YOU'LL DO:
The Senior Account Manager's main function is to provide day‐to‐day client service, manage the renewal process for existing clients, and manage the intake and establishment of new clients. A detailed list of job duties include (but are not limited to):
Handle day‐to‐day client issues and questions via phone or email including:
- Answer client questions and resolve client problems
- Process and follow up on cancellation notices by insurers to ensure accurate and timely resolution
- Appropriately document customer service transactions
- Handle changes in exposure and manage related endorsement and documentation process
- Forward contract reviews to appropriate resources
- Forward certificate of insurance requests to appropriate resource
- Issue Auto ID Cards as needed
- Create and update account information in the shared database
- Claims reporting
- Assist with processing of invoicing and order financing when appropriate
Proactively manage the insurance renewal and new business process in accordance with EPIC's timing standards.
- Pre‐complete insurance applications
- Send request for information to clients
- Follow‐up on collecting information
- Submit information to insurers
- Negotiate policy terms
- Obtain options from competing insurers as needed
- Prepare insurance proposal including analysis and comparison of options (if applicable)
- and present to client (mostly via phone or web)
- Prepare documentation including invoicing and confirmation of coverage
- Review and email policies to clients
- Use agency management system (Sagitta) as appropriate throughout the process
Job Accountability Measures
- Customer satisfaction; retention
- Adherence to established procedures
- Timing and quality of service
- Technical accuracy; attention to detail
- Positive professional attitude; leadership
- Proactive problem‐solving
- Effective communication
- Personal development
- Avoidance of errors and omissions
- Meet or exceed agreed‐upon goals
WHAT YOU'LL BRING:
- Full knowledge of Property & Casualty lines of coverage and services
- Recognize problems and respond appropriately
- Able to analyze situations logically in order to draw solid conclusions
- Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects
- Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word & Excel
- Strong attention to detail and time management abilities
- Strong ability to multi-task and assign priority
- Ability to work effectively and efficiently both with and without direct supervision
- Ability to work effectively and efficiently in a team environment as well as independently
- Strong interpersonal communication skills, both written and oral
Education and/or Experience:
- High school diploma or G.E.D. equivalent required. College degree preferred.
- Five or more years' experience in mid-size brokerage working with commercial P&C accounts is strongly preferred
- Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software.
- Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
- Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.
Certificates / Licenses:
- Property and Casualty Broker License
COMPENSATION:
Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we're growing! It's a great time to join the team and be a part of this growth. We offer:
- Generous Paid Time off
- Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
- Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
- Generous employee referral bonus program of $1,500 per hired referral
- Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
- Employee Resource Groups: Women's Coalition, EPIC Veterans Group
- Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
- Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
- Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
- 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
- EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
- We're in the top 10 of property/casualty agencies according to "Insurance Journal"
To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-AT1
#LI-Hybrid
Insurance Account Manager Jobs by Experience Level
See All 814+ Insurance Account Manager Jobs
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Find JobsInsurance Account Manager Job Market
Who's Hiring
- State Farm498
- Farmers Insurance13
- HUB International11
- Marsh McLennan Agency9
- Alliant Insurance Services9
Top Industries Hiring
- Insurance129
- Technology & Software5
- Consulting & Professional Services5
- Science & Research1
- Healthcare & Medical Services1
What Employers Look For
The qualifications that appear most often in insurance account manager jobs.
- Active state property and casualty license or life and health license required
- Experience managing a book of business and handling client renewals
- Proficiency with agency management systems such as Applied Epic or AMS360
- Strong knowledge of commercial or personal lines coverage and carrier guidelines
- Bachelor's degree in business, finance, or a related field preferred
- Professional designations such as CIC, CPCU, or CISR are a plus
Tips for Your Insurance Account Manager Job Search
Tailor your resume to each line
Hiring managers scan for the book of business you managed and the lines you handled. Call out whether your experience is commercial, personal, or benefits-focused, and list the carriers you've worked with so reviewers can match you to their client base quickly.
Earn your lines-of-authority license first
Most insurance account manager postings require a state property and casualty or life and health license before day one. Get licensed in your state before you apply so you're not screened out at the first filter and can start without a delayed onboarding period.
Apply early to roles that fit
Migrate Mate lists insurance account manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target agencies by specialty, not just size
Independent agencies and MGAs often seek account managers who already know their niche, whether that's construction, transportation, or professional liability. Filter your search by specialty market so your existing carrier relationships and risk knowledge become a direct advantage in the application.
Prepare a renewals and retention story
Interviewers in this field consistently ask how you've handled renewal negotiations and client retention under pressure. Walk in with a concrete example of a challenging renewal you managed, the steps you took, and the outcome, even if the policy ultimately moved.
Negotiate beyond base pay at offer
Insurance account manager offers often include book bonuses, commission overrides, or contingency sharing that can significantly change total compensation. Ask specifically about how the bonus structure ties to retention ratios and new business production so you understand the full earning picture before you accept.
Insurance Account Manager Jobs: Frequently Asked Questions
Which companies are hiring the most insurance account managers?
The companies hiring the most insurance account managers right now include State Farm, Farmers Insurance, and HUB International, with the largest share of openings in Texas, New York, and Georgia, based on current listings on Migrate Mate as of November 2026. Independent agencies and regional brokerages consistently represent a large portion of active postings alongside national carriers.
How many insurance account manager jobs are remote?
About 64% of insurance account manager openings are fully remote or hybrid as of November 2026, with remote availability highest in commercial lines account management and employee benefits roles where client contact is handled primarily by phone and email rather than in-person visits.
How do you become an insurance account manager?
Start by earning a state property and casualty or life and health license, which is the baseline requirement at most agencies. From there, build experience in customer service or insurance operations roles to learn policy administration and carrier systems. Many account managers move into the role from insurance customer service rep or claims positions, then take on a book of business. Earning a designation like CIC or CPCU strengthens your candidacy for senior and larger-book roles.
Can you get hired as an insurance account manager with little experience?
Yes, entry-level insurance account manager roles exist, particularly at independent agencies and direct carriers that prefer to train candidates on their specific book and systems. Getting your lines-of-authority license before applying makes you eligible immediately. Highlighting any customer-facing or administrative experience in financial services, healthcare billing, or similar fields helps you stand out even without direct insurance account management experience.
What does the insurance account manager interview process look like?
Most processes involve an initial phone screen with HR or a recruiter focused on your licensing status and general background, followed by a panel or one-on-one interview with the agency principal or department manager. You'll typically be asked scenario questions about handling a difficult renewal, managing a client complaint, or prioritizing a high-volume book. Some employers include a short assessment on coverage knowledge or carrier system familiarity before extending an offer.
Where can I find and apply to insurance account manager jobs?
You can find and apply to insurance account manager jobs on Migrate Mate, which lists current openings from across the United States in one place. Find roles that match your experience and lines of authority, then apply directly to each listing that fits.
See All 814+ Insurance Account Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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