IT Engineer Jobs in Austin, TX
IT Engineer jobs in Austin, Texas draw strong demand from the tech corridor in the Domain, downtown, and the Route 2222 and North Lamar clusters, where enterprise software, semiconductor, and cloud infrastructure firms concentrate. OLIX, Apple, and Jabil are among the employers actively posting right now across Austin's Electronics & Hardware sectors. See the openings below and apply to the ones that match your experience.
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Jeppesen ForeFlight is seeking a highly capable, customer-focused IT Operations Engineer to serve as an experienced technical resource within our End User Services team, providing desktop and systems support for Jeppesen ForeFlight employees and business partners based in the Austin Metro and remotely. This role will handle escalated issues, take ownership of more complex technical work, and act as a key contributor to IT projects and operational improvements.
Key Responsibilities:
- Serve as an escalation point for Tier I Helpdesk issues, troubleshooting and resolving complex hardware, software, and systems problems
- Provide advanced desktop and endpoint support for the Austin Metro area, collaborating closely with End User Services team members and the IT Operations Manager
- Lead and execute onboarding and offboarding processes, ensuring consistent, secure, and high-quality end-user experiences
- Procure, configure, deploy, and maintain end-user hardware, software, and peripherals
- Contribute to IT projects related to new software implementations, system upgrades, and service integrations
- Assist with the administration, monitoring, and maintenance of systems that directly impact business productivity and continuity
- Proactively identify recurring issues, recommend improvements, and help refine End User Services processes and documentation
- Mentor and support team members through cross-training, knowledge sharing, and informal guidance
- Deliver exceptional customer service while maintaining a calm, professional approach in high-priority or time-sensitive situations
Basic Qualifications:
- Strong experience supporting hybrid (macOS/Windows) computing environments
- Experience working and supporting Microsoft 365 for email and collaboration
- 3–5 years of End User Services / IT support experience, with demonstrated ownership of complex technical issues and contributions to or ownership of IT projects
- Proven ability to work independently while collaborating effectively within a team environment
Preferred Qualifications:
- Experience with endpoint management in Intune and Jamf Pro as well as IT infrastructure monitoring
- Experience with Microsoft 365 Administration
- Working knowledge of Windows Server environments (Active Directory, DHCP, DNS)
- Familiarity with tools such as Atlassian (Jira/confluence), Slack, Zoom, and general SaaS App Administration
- Solid understanding of networking fundamentals (LAN/WAN, VPNs, firewalls, Wi-Fi)
- Scripting or automation experience (Bash, PowerShell, or similar)
- Prior experience mentoring junior IT staff
- Pilot or aviation enthusiast strongly preferred
After-hours or on-call work may be required based on business needs, such as system maintenance/outages, new IT system go-lives, or urgent support for employees.
About Jeppesen ForeFlight:
Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.
Why You Should Join:
At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide our team and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:
- Medical, dental, vision insurance with employer-paid health premiums
- Open PTO policy
- 401(k) with up to 10% company matching and immediate vesting
- 12 weeks paid parent leave
- 2 days off to volunteer annually
- Employee Assistance Program
- Flight Training Stipend
Jeppesen ForeFlight – EOE including Disability/Vets | Pay Transparency | E-Verify Participant
Pay is based upon candidate experience and qualifications, as well market and business considerations: Summary Base Pay Range: $82,000-$100,000 USD.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Jeppesen ForeFlight is seeking a highly capable, customer-focused IT Operations Engineer to serve as an experienced technical resource within our End User Services team, providing desktop and systems support for Jeppesen ForeFlight employees and business partners based in the Austin Metro and remotely. This role will handle escalated issues, take ownership of more complex technical work, and act as a key contributor to IT projects and operational improvements.
Key Responsibilities:
- Serve as an escalation point for Tier I Helpdesk issues, troubleshooting and resolving complex hardware, software, and systems problems
- Provide advanced desktop and endpoint support for the Austin Metro area, collaborating closely with End User Services team members and the IT Operations Manager
- Lead and execute onboarding and offboarding processes, ensuring consistent, secure, and high-quality end-user experiences
- Procure, configure, deploy, and maintain end-user hardware, software, and peripherals
- Contribute to IT projects related to new software implementations, system upgrades, and service integrations
- Assist with the administration, monitoring, and maintenance of systems that directly impact business productivity and continuity
- Proactively identify recurring issues, recommend improvements, and help refine End User Services processes and documentation
- Mentor and support team members through cross-training, knowledge sharing, and informal guidance
- Deliver exceptional customer service while maintaining a calm, professional approach in high-priority or time-sensitive situations
Basic Qualifications:
- Strong experience supporting hybrid (macOS/Windows) computing environments
- Experience working and supporting Microsoft 365 for email and collaboration
- 3–5 years of End User Services / IT support experience, with demonstrated ownership of complex technical issues and contributions to or ownership of IT projects
- Proven ability to work independently while collaborating effectively within a team environment
Preferred Qualifications:
- Experience with endpoint management in Intune and Jamf Pro as well as IT infrastructure monitoring
- Experience with Microsoft 365 Administration
- Working knowledge of Windows Server environments (Active Directory, DHCP, DNS)
- Familiarity with tools such as Atlassian (Jira/confluence), Slack, Zoom, and general SaaS App Administration
- Solid understanding of networking fundamentals (LAN/WAN, VPNs, firewalls, Wi-Fi)
- Scripting or automation experience (Bash, PowerShell, or similar)
- Prior experience mentoring junior IT staff
- Pilot or aviation enthusiast strongly preferred
After-hours or on-call work may be required based on business needs, such as system maintenance/outages, new IT system go-lives, or urgent support for employees.
About Jeppesen ForeFlight:
Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.
Why You Should Join:
At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide our team and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:
- Medical, dental, vision insurance with employer-paid health premiums
- Open PTO policy
- 401(k) with up to 10% company matching and immediate vesting
- 12 weeks paid parent leave
- 2 days off to volunteer annually
- Employee Assistance Program
- Flight Training Stipend
Jeppesen ForeFlight – EOE including Disability/Vets | Pay Transparency | E-Verify Participant
Pay is based upon candidate experience and qualifications, as well market and business considerations: Summary Base Pay Range: $82,000-$100,000 USD.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 73 IT Engineer Jobs in Austin
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Find IT Engineer JobsIT Engineer Job Market in Austin
Who's Hiring
Top Industries Hiring
- Electronics & Hardware
IT Engineer Jobs in Austin: Frequently Asked Questions
How do I get a it engineer job in Austin?
Focus your search on Austin's dense tech corridors: the Domain in North Austin, downtown's Second Street District, and the expanding East Austin campuses where software, semiconductor, and cloud companies cluster. Hands-on certifications in networking, cloud platforms, or cybersecurity give candidates a clear edge in this market. Targeting mid-size software companies and government contractors that anchor Austin's economy tends to yield faster responses than chasing the largest firms.
Which companies hire it engineers in Austin?
Companies currently hiring it engineers in Austin include OLIX, Apple, and Jabil, per current listings on Migrate Mate as of September 2026. Austin's employer mix ranges from global tech firms with large local campuses to fast-growing startups and state agency IT departments, giving candidates options at every career level.
Are there remote it engineer jobs in Austin?
Yes, though availability depends heavily on the role: infrastructure, data center, and on-site support positions are mostly in-person, while cloud engineering, IT security, and systems analyst roles are far more remote-compatible. About 0% of it engineer openings tied to Austin are remote or hybrid as of September 2026, reflecting the city's mature tech sector. Cloud and cybersecurity specialties carry the highest share of fully remote postings among Austin listings.
How can I get a it engineer job in Austin with little or no experience?
The most realistic entry path in Austin is through help-desk or IT support roles at the city's large employer campuses, state agencies, or university systems, which regularly hire candidates with CompTIA A+ or Network+ certifications rather than degrees. Austin's active community college system and coding bootcamps also place graduates directly with local technology companies. Starting as a junior systems administrator or desktop support technician at a mid-size Austin firm is a well-worn route into full IT engineering roles within two to three years.
Which industries hire the most it engineers in Austin?
Most it engineer openings in Austin sit in Electronics & Hardware, per current listings on Migrate Mate as of September 2026. Austin's position as a semiconductor manufacturing hub, combined with its concentration of enterprise software companies and a large state government IT footprint, makes those sectors the most consistent drivers of local hiring throughout the year.
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