IT Equipment Coordinator Jobs
IT Equipment Coordinator jobs are open across corporate enterprises, healthcare, education, and government agencies, at every level from entry to senior, with specializations in asset management, hardware procurement, and device lifecycle tracking. Find a role that fits below and apply directly.
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Showing 5 of 9,098+ IT Equipment Coordinator jobs
IT Systems Engineer (Level II)
Job Summary
CISO Global is seeking a skilled IT Systems Engineer (Level II) to join our Secure Managed Services team. This role supports a diverse portfolio of customer environments and requires strong technical troubleshooting skills, excellent customer communication, and the ability to take ownership of issues through resolution.
As an IT Systems Engineer, you will support and maintain both cloud based and traditional on-premises customer environments, including desktops, laptops, servers, network infrastructure, Microsoft 365 services, mobile devices, and business applications.
This position serves as an escalation point for our Level I Service Desk team and is ideal for an engineer who enjoys solving more complex technical issues, supporting multiple customer environments, collaborating with other technical teams, and continuing to grow their technical skills.
Success in this role requires more than technical ability. Our engineers regularly interact directly with customers and are expected to communicate professionally, build trust, take ownership of issues, and consistently provide a strong customer experience.
Successful candidates are proactive problem solvers who can manage multiple priorities, adapt quickly between different customer environments, communicate clearly, and remain accountable for seeing issues through to resolution.
Key Responsibilities
Technical Escalation Support
- Serve as an escalation point for technical issues that require support beyond the Level I Service Desk.
- Troubleshoot and resolve more complex desktop, server, Microsoft 365, networking, identity, and application related issues.
- Provide technical guidance to Service Desk team members when appropriate.
- Recognize when an issue requires escalation to Level III engineering resources and ensure proper documentation and handoff.
Remote Monitoring and Management
- Utilize Remote Monitoring and Management (RMM) tools to proactively monitor, maintain, and support customer systems.
- Identify and remediate technical issues before they impact end users when possible.
- Assist with patching, system maintenance, software deployment, and endpoint health.
Ticket Management
- Manage and resolve technical incidents and service requests through the ticketing system.
- Maintain accurate documentation, detailed troubleshooting notes, and strong ticket hygiene.
- Communicate clearly and consistently with customers regarding issue status, expectations, and resolution.
- Take ownership of assigned issues and ensure appropriate follow through.
End-User Technical Support
- Provide advanced troubleshooting for desktops, laptops, mobile devices, peripherals, and end user applications.
- Support Windows, macOS, and Android environments.
- Diagnose operating system, application, hardware, connectivity, and user profile issues.
Microsoft 365 and Cloud Administration
- Administer and support Microsoft 365 environments, including Exchange Online, Entra ID, Microsoft Intune, and related services.
- Support user lifecycle management, licensing, mailbox administration, permissions, identity, and access control.
- Assist with endpoint management, security configuration, and device administration.
- Troubleshoot Microsoft 365 applications and cloud service issues.
Server and On-Premises Infrastructure
- Administer and troubleshoot Windows Server environments and traditional Active Directory domains.
- Support Active Directory, Group Policy, DNS, DHCP, File and Print Services, and domain controllers.
- Assist with server maintenance, patching, system health monitoring, and troubleshooting.
- Support customers operating hybrid environments that combine on-premises infrastructure with Microsoft cloud services.
Networking
- Troubleshoot network connectivity issues across customer environments.
- Support and diagnose issues involving DNS, DHCP, VPN connectivity, switches, firewalls, VLANs, wireless networks, and general network communication.
- Work with internal engineering resources and third-party vendors when additional network support is required.
Identity and Access Management
- Administer user accounts, permissions, security groups, authentication, and access controls across Microsoft 365 and Active Directory environments.
- Assist with identity related troubleshooting and security configuration.
Email and Security Support
- Support enhanced email security solutions designed to protect customer environments from phishing, malicious email, and other threats.
- Assist with security related investigations, endpoint remediation, vulnerability remediation, and account security issues.
- Follow established security standards and escalation procedures.
Deployment and Systems Administration
- Deploy and configure desktops, laptops, applications, and related technology for new and existing users.
- Assist with workstation imaging, provisioning, software deployment, and device configuration.
- Support onboarding and offboarding activities across customer environments.
Multi-Customer Environment Support
- Support multiple customer environments with varying technologies, configurations, policies, and business requirements.
- Transition effectively between customers and technical issues throughout the workday.
- Maintain professionalism and attention to detail while balancing multiple priorities.
Qualifications
Experience
- 3+ years of professional IT support experience preferred.
- Managed Service Provider (MSP) experience is strongly preferred.
- Experience supporting small to mid-size business environments is highly beneficial.
- Previous experience functioning as a technical escalation resource is preferred.
Technical Proficiency
Candidates should have hands-on experience with several of the following areas:
- Windows desktop operating systems
- Windows Server
- Active Directory and Group Policy
- Microsoft 365
- Exchange Online
- Microsoft Entra ID
- Microsoft Intune
- DNS and DHCP
- VPN troubleshooting
- Firewalls, switches, VLANs, and network connectivity
- Endpoint troubleshooting and administration
- Ticketing systems
- Remote Monitoring and Management platforms
- Business application troubleshooting
Experience with both Microsoft cloud environments and traditional on-premises Active Directory environments is highly valued.
Customer Service and Communication
- Strong verbal and written communication skills.
- Ability to explain technical issues clearly to non-technical users.
- Strong customer service mindset with the ability to build trust and maintain professional relationships.
- Ability to remain professional and composed while troubleshooting customer-impacting issues.
Ownership and Problem Solving
- Strong analytical and troubleshooting skills.
- Ability to independently investigate and resolve technical problems.
- Demonstrated ability to take ownership of issues and follow them through to resolution.
- Ability to prioritize work effectively in a fast paced, multi-customer environment.
- Willingness to collaborate, ask questions, and escalate appropriately when needed.
Security Mindset
- Commitment to security best practices and protecting customer environments.
- Ability to follow established security procedures, access controls, and documentation standards.
Certifications
Relevant industry certifications such as Microsoft, CompTIA, or similar credentials are advantageous but are not required.
Work Environment
- Candidates must reside within reasonable commuting distance of the Princeton / Hamilton, New Jersey area.
- Candidates must be able and willing to travel to customer locations throughout the surrounding area.
- This position follows a hybrid work model consisting of approximately 50% remote work from home and 50% onsite work at customer locations.
- This is not a fully remote position.
- Engineers work closely with our Service Desk, Level III engineering resources, customer contacts, and other technical teams while maintaining ownership of assigned responsibilities.
Schedule
Monday through Friday, 8:00 AM to 5:00 PM Eastern Time
Compensation
Expected salary range: $60,000 to $70,000 annually, depending on experience and qualifications.
Final compensation range is subject to confirmation.
Job Type
Full-time
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Health savings account (HSA)
- Flexible spending account (FSA)
- Life insurance
- Paid time off
Location
Princeton / Hamilton, New Jersey area
Hybrid remote with regular onsite customer support throughout the surrounding area.
Application Requirement
When applying, please include a short note describing your experience supporting multiple users or customer environments in a fast-paced IT support role. If you have previous MSP experience, please include that as well.
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have a US drivers license?
- Do you have MSP experience? If so, please describe.
- How many years of experience do you have working in a IT Support role?
- What was your title at your most recent IT Support role?
- Can you comfortably lift up to 50 lbs if lifting any equipment is necessary?
- Do you live in the surrounding Princeton / Hamilton NJ area and are available to be onsite with customers approximately 50% of the time?
Work Location: Hybrid remote in Princeton, NJ 08541
IT Systems Engineer (Level II)
Job Summary
CISO Global is seeking a skilled IT Systems Engineer (Level II) to join our Secure Managed Services team. This role supports a diverse portfolio of customer environments and requires strong technical troubleshooting skills, excellent customer communication, and the ability to take ownership of issues through resolution.
As an IT Systems Engineer, you will support and maintain both cloud based and traditional on-premises customer environments, including desktops, laptops, servers, network infrastructure, Microsoft 365 services, mobile devices, and business applications.
This position serves as an escalation point for our Level I Service Desk team and is ideal for an engineer who enjoys solving more complex technical issues, supporting multiple customer environments, collaborating with other technical teams, and continuing to grow their technical skills.
Success in this role requires more than technical ability. Our engineers regularly interact directly with customers and are expected to communicate professionally, build trust, take ownership of issues, and consistently provide a strong customer experience.
Successful candidates are proactive problem solvers who can manage multiple priorities, adapt quickly between different customer environments, communicate clearly, and remain accountable for seeing issues through to resolution.
Key Responsibilities
Technical Escalation Support
- Serve as an escalation point for technical issues that require support beyond the Level I Service Desk.
- Troubleshoot and resolve more complex desktop, server, Microsoft 365, networking, identity, and application related issues.
- Provide technical guidance to Service Desk team members when appropriate.
- Recognize when an issue requires escalation to Level III engineering resources and ensure proper documentation and handoff.
Remote Monitoring and Management
- Utilize Remote Monitoring and Management (RMM) tools to proactively monitor, maintain, and support customer systems.
- Identify and remediate technical issues before they impact end users when possible.
- Assist with patching, system maintenance, software deployment, and endpoint health.
Ticket Management
- Manage and resolve technical incidents and service requests through the ticketing system.
- Maintain accurate documentation, detailed troubleshooting notes, and strong ticket hygiene.
- Communicate clearly and consistently with customers regarding issue status, expectations, and resolution.
- Take ownership of assigned issues and ensure appropriate follow through.
End-User Technical Support
- Provide advanced troubleshooting for desktops, laptops, mobile devices, peripherals, and end user applications.
- Support Windows, macOS, and Android environments.
- Diagnose operating system, application, hardware, connectivity, and user profile issues.
Microsoft 365 and Cloud Administration
- Administer and support Microsoft 365 environments, including Exchange Online, Entra ID, Microsoft Intune, and related services.
- Support user lifecycle management, licensing, mailbox administration, permissions, identity, and access control.
- Assist with endpoint management, security configuration, and device administration.
- Troubleshoot Microsoft 365 applications and cloud service issues.
Server and On-Premises Infrastructure
- Administer and troubleshoot Windows Server environments and traditional Active Directory domains.
- Support Active Directory, Group Policy, DNS, DHCP, File and Print Services, and domain controllers.
- Assist with server maintenance, patching, system health monitoring, and troubleshooting.
- Support customers operating hybrid environments that combine on-premises infrastructure with Microsoft cloud services.
Networking
- Troubleshoot network connectivity issues across customer environments.
- Support and diagnose issues involving DNS, DHCP, VPN connectivity, switches, firewalls, VLANs, wireless networks, and general network communication.
- Work with internal engineering resources and third-party vendors when additional network support is required.
Identity and Access Management
- Administer user accounts, permissions, security groups, authentication, and access controls across Microsoft 365 and Active Directory environments.
- Assist with identity related troubleshooting and security configuration.
Email and Security Support
- Support enhanced email security solutions designed to protect customer environments from phishing, malicious email, and other threats.
- Assist with security related investigations, endpoint remediation, vulnerability remediation, and account security issues.
- Follow established security standards and escalation procedures.
Deployment and Systems Administration
- Deploy and configure desktops, laptops, applications, and related technology for new and existing users.
- Assist with workstation imaging, provisioning, software deployment, and device configuration.
- Support onboarding and offboarding activities across customer environments.
Multi-Customer Environment Support
- Support multiple customer environments with varying technologies, configurations, policies, and business requirements.
- Transition effectively between customers and technical issues throughout the workday.
- Maintain professionalism and attention to detail while balancing multiple priorities.
Qualifications
Experience
- 3+ years of professional IT support experience preferred.
- Managed Service Provider (MSP) experience is strongly preferred.
- Experience supporting small to mid-size business environments is highly beneficial.
- Previous experience functioning as a technical escalation resource is preferred.
Technical Proficiency
Candidates should have hands-on experience with several of the following areas:
- Windows desktop operating systems
- Windows Server
- Active Directory and Group Policy
- Microsoft 365
- Exchange Online
- Microsoft Entra ID
- Microsoft Intune
- DNS and DHCP
- VPN troubleshooting
- Firewalls, switches, VLANs, and network connectivity
- Endpoint troubleshooting and administration
- Ticketing systems
- Remote Monitoring and Management platforms
- Business application troubleshooting
Experience with both Microsoft cloud environments and traditional on-premises Active Directory environments is highly valued.
Customer Service and Communication
- Strong verbal and written communication skills.
- Ability to explain technical issues clearly to non-technical users.
- Strong customer service mindset with the ability to build trust and maintain professional relationships.
- Ability to remain professional and composed while troubleshooting customer-impacting issues.
Ownership and Problem Solving
- Strong analytical and troubleshooting skills.
- Ability to independently investigate and resolve technical problems.
- Demonstrated ability to take ownership of issues and follow them through to resolution.
- Ability to prioritize work effectively in a fast paced, multi-customer environment.
- Willingness to collaborate, ask questions, and escalate appropriately when needed.
Security Mindset
- Commitment to security best practices and protecting customer environments.
- Ability to follow established security procedures, access controls, and documentation standards.
Certifications
Relevant industry certifications such as Microsoft, CompTIA, or similar credentials are advantageous but are not required.
Work Environment
- Candidates must reside within reasonable commuting distance of the Princeton / Hamilton, New Jersey area.
- Candidates must be able and willing to travel to customer locations throughout the surrounding area.
- This position follows a hybrid work model consisting of approximately 50% remote work from home and 50% onsite work at customer locations.
- This is not a fully remote position.
- Engineers work closely with our Service Desk, Level III engineering resources, customer contacts, and other technical teams while maintaining ownership of assigned responsibilities.
Schedule
Monday through Friday, 8:00 AM to 5:00 PM Eastern Time
Compensation
Expected salary range: $60,000 to $70,000 annually, depending on experience and qualifications.
Final compensation range is subject to confirmation.
Job Type
Full-time
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Health savings account (HSA)
- Flexible spending account (FSA)
- Life insurance
- Paid time off
Location
Princeton / Hamilton, New Jersey area
Hybrid remote with regular onsite customer support throughout the surrounding area.
Application Requirement
When applying, please include a short note describing your experience supporting multiple users or customer environments in a fast-paced IT support role. If you have previous MSP experience, please include that as well.
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have a US drivers license?
- Do you have MSP experience? If so, please describe.
- How many years of experience do you have working in a IT Support role?
- What was your title at your most recent IT Support role?
- Can you comfortably lift up to 50 lbs if lifting any equipment is necessary?
- Do you live in the surrounding Princeton / Hamilton NJ area and are available to be onsite with customers approximately 50% of the time?
Work Location: Hybrid remote in Princeton, NJ 08541
IT Equipment Coordinator Jobs by Experience Level
See All 9,098+ IT Equipment Coordinator Jobs
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Find IT Equipment Coordinator JobsIT Equipment Coordinator Job Market
Who's Hiring
- Hardy Industries218H
- Amazon91
- Boston Consulting64
- SpaceX45
- Savvee45
Top Industries Hiring
- Technology & Software164
- Consulting & Professional Services136
- Healthcare & Medical Services64
- Manufacturing55
- Banking & Financial Services55
What Employers Look For
The qualifications that appear most often in IT equipment coordinator jobs.
- Experience managing IT hardware inventory and asset tracking systems
- Proficiency with ITAM or ITSM platforms such as ServiceNow or Freshservice
- Familiarity with device imaging, configuration, and deployment processes
- Strong attention to detail for audits, reconciliation, and documentation
- CompTIA A+ or equivalent hardware certification preferred by many employers
- Associate or bachelor's degree in information technology or a related field
Tips for Your IT Equipment Coordinator Job Search
Tailor your resume to asset lifecycle language
IT equipment coordinators are hired to track hardware from procurement to disposal. Use terms like asset tagging, lifecycle management, and ITAM on your resume so hiring managers and applicant tracking systems recognize your scope immediately.
Highlight ticketing system hands-on experience
Employers expect you to manage equipment requests through service desk platforms. Name the specific systems you've worked in, such as ServiceNow, Jira Service Management, or Freshservice, and describe the volume of tickets or assets you managed.
Apply early to roles that fit
Migrate Mate lists it equipment coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Show inventory reconciliation results on your resume
Vague claims about managing inventory don't stand out. Describe a specific audit cycle you ran, the discrepancy rate you found, or how you improved accuracy, so the reader can picture your actual contribution to asset control.
Prepare for scenario questions about lost or missing equipment
Interviewers frequently ask how you've handled missing devices, failed audits, or end-user disputes over equipment assignments. Prepare at least two concrete examples that show your process for investigating and resolving those situations.
Negotiate scope before accepting an offer
IT equipment coordinator roles vary widely in what they own. Before you accept, clarify whether you'll handle procurement budgets, vendor negotiations, or only intake and distribution, since those differences affect both workload and your leverage in future salary conversations.
IT Equipment Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most it equipment coordinators?
The companies hiring the most it equipment coordinators right now include Hardy Industries, Amazon, and Boston Consulting, with the largest share of openings in California, Texas, and Florida, based on current listings on Migrate Mate as of November 2026. Healthcare systems, large universities, and enterprise technology companies consistently post the highest volume of these roles.
How many it equipment coordinator jobs are remote?
About 54% of it equipment coordinator openings are fully remote or hybrid as of November 2026, though the role is more often on-site than fully distributed. Sub-areas such as procurement coordination and vendor communication are most likely to allow remote or hybrid schedules, while hands-on device imaging and physical inventory work typically require an in-person presence.
How do you become an it equipment coordinator?
Start by building hands-on experience with hardware setup, imaging, and troubleshooting, either through helpdesk roles or IT support positions. Earning a foundational certification like CompTIA A+ strengthens your candidacy. Familiarity with an asset management or service desk platform is frequently the deciding factor when employers choose between otherwise comparable candidates.
Can you get an it equipment coordinator job with little or no experience?
Yes, many entry-level it equipment coordinator roles accept candidates who have completed a relevant certificate program or have helpdesk and desktop support experience rather than coordinator-specific history. Demonstrating that you've managed a small asset inventory, even in a volunteer or academic setting, and showing comfort with spreadsheet-based tracking or a basic ITAM tool can overcome a thin work history.
What does the it equipment coordinator interview process look like?
Most hiring processes include an initial phone or video screen focused on your hardware background and tools experience, followed by an in-person or virtual interview with the IT manager or operations lead. Expect scenario questions about handling a device audit discrepancy or processing a large batch of equipment for onboarding. Some employers add a short skills exercise involving a sample asset spreadsheet or a ticketing workflow.
Where can I find and apply to it equipment coordinator jobs?
You can find and apply to it equipment coordinator jobs on Migrate Mate, which lists current openings from across the United States. Find the roles that fit your experience and location, then apply directly to each listing from the page.
See All 9,098+ IT Equipment Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
Find IT Equipment Coordinator Jobs