IT Technical Support Jobs in Mississippi
IT Technical Support jobs in Mississippi are active in Jackson, Gulfport, and Hattiesburg, where government agencies, healthcare systems, and defense contractors maintain steady demand from entry-level help desk roles to senior systems administrators. Major employers with a lasting presence in the state include the University of Mississippi Medical Center, Keesler Air Force Base, and Entegra Financial. The most in-demand specialties are help desk support, network troubleshooting, and cybersecurity operations. Scan the live roles below and apply to whichever ones fit.
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Job Title: IT Project Manager
Job Code: MS 162091
Client: State of Mississippi – Mississippi Library Commission
Location: Jackson, MS (Hybrid)
Duration: At least 2 Years
Rate: Based on Experience
Work Hours: Monday – Friday | 8:00 AM – 5:00 PM (Approximately 30 Hours/Week, Occasional Overtime)
Work Location: 3771 Eastwood Dr, Jackson, MS 39211
Closing Date: July 14, 2026
Position Overview
The Mississippi Library Commission is seeking an experienced IT Project Manager to manage E-Rate technology initiatives supporting public libraries across Mississippi. The ideal candidate will have extensive IT project management experience, strong knowledge of the USAC E-Rate Program, procurement, contract administration, strategic planning, and vendor coordination while working with library stakeholders to secure federal telecommunications funding.
Required Skills
- 10+ years of IT Project Management experience
- 5+ years of E-Rate (USAC) experience
- Knowledge of Mississippi procurement laws
- Contract Administration
- Strategic Planning
- Experience working with Public Libraries or Library Stakeholders
- Networking Hardware knowledge
- USAC Portal experience
- ISP & Vendor Migration experience
- Staff Supervision
Preferred Skills
- Public Speaking
- Vendor Relationship Management
- Policy & Procedure Development
- Integrated Library Systems
- Program Development
- Mainframe Management
Key Responsibilities
- Manage E-Rate projects and coordinate technology initiatives for public libraries.
- Perform site assessments and evaluate technology infrastructure and end-user device requirements.
- Prepare and submit E-Rate funding applications through the USAC Portal.
- Respond to Program Integrity Assurance (PIA) reviews and funding inquiries.
- Manage procurement activities, contracts, and vendor relationships.
- Develop strategic plans, policies, and standard operating procedures.
- Coordinate ISP and vendor migrations.
- Collaborate with library directors and stakeholders to ensure successful project delivery.
Primary Skills
IT Project Management, E-Rate, USAC Portal, Telecommunications, Procurement, Contract Management, Strategic Planning, Vendor Management, Public Libraries, Networking Hardware, ISP Migrations, Vendor Migrations, Staff Supervision, Policy Development, Program Integrity Assurance (PIA), Standard Operating Procedures (SOP), Public Speaking, Library Technology Infrastructure.
Flexible work from home options available.
Job Title: IT Project Manager
Job Code: MS 162091
Client: State of Mississippi – Mississippi Library Commission
Location: Jackson, MS (Hybrid)
Duration: At least 2 Years
Rate: Based on Experience
Work Hours: Monday – Friday | 8:00 AM – 5:00 PM (Approximately 30 Hours/Week, Occasional Overtime)
Work Location: 3771 Eastwood Dr, Jackson, MS 39211
Closing Date: July 14, 2026
Position Overview
The Mississippi Library Commission is seeking an experienced IT Project Manager to manage E-Rate technology initiatives supporting public libraries across Mississippi. The ideal candidate will have extensive IT project management experience, strong knowledge of the USAC E-Rate Program, procurement, contract administration, strategic planning, and vendor coordination while working with library stakeholders to secure federal telecommunications funding.
Required Skills
- 10+ years of IT Project Management experience
- 5+ years of E-Rate (USAC) experience
- Knowledge of Mississippi procurement laws
- Contract Administration
- Strategic Planning
- Experience working with Public Libraries or Library Stakeholders
- Networking Hardware knowledge
- USAC Portal experience
- ISP & Vendor Migration experience
- Staff Supervision
Preferred Skills
- Public Speaking
- Vendor Relationship Management
- Policy & Procedure Development
- Integrated Library Systems
- Program Development
- Mainframe Management
Key Responsibilities
- Manage E-Rate projects and coordinate technology initiatives for public libraries.
- Perform site assessments and evaluate technology infrastructure and end-user device requirements.
- Prepare and submit E-Rate funding applications through the USAC Portal.
- Respond to Program Integrity Assurance (PIA) reviews and funding inquiries.
- Manage procurement activities, contracts, and vendor relationships.
- Develop strategic plans, policies, and standard operating procedures.
- Coordinate ISP and vendor migrations.
- Collaborate with library directors and stakeholders to ensure successful project delivery.
Primary Skills
IT Project Management, E-Rate, USAC Portal, Telecommunications, Procurement, Contract Management, Strategic Planning, Vendor Management, Public Libraries, Networking Hardware, ISP Migrations, Vendor Migrations, Staff Supervision, Policy Development, Program Integrity Assurance (PIA), Standard Operating Procedures (SOP), Public Speaking, Library Technology Infrastructure.
Flexible work from home options available.
See All 26 IT Technical Support Jobs in Mississippi
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Find IT Technical Support JobsIT Technical Support Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
IT Technical Support Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Consulting & Professional Services
- Technology & Software
- Banking & Financial Services
What Mississippi Employers Look For
The qualifications that appear most often in IT technical support jobs across Mississippi.
- CompTIA A+ or equivalent certification required by most Mississippi employers
- Associate or bachelor's degree in information technology or a related field
- Experience supporting Windows and Microsoft 365 environments across enterprise networks
- Familiarity with ticketing systems such as ServiceNow or Zendesk
- Strong written and verbal communication skills for end-user support situations
- Ability to obtain a security clearance for defense or government positions in Mississippi
IT Technical Support Jobs in Mississippi: Frequently Asked Questions
How do you become a it technical support in Mississippi?
Start by earning a CompTIA A+ certification, which is the baseline credential most Mississippi employers expect and does not require a state-issued license. Pair that with an associate degree in information technology from a community college such as Hinds Community College or Mississippi Gulf Coast Community College. From there, apply to entry-level help desk or desktop support roles at hospitals, state agencies, or defense contractors to build hands-on experience.
Which companies hire it technical supports in Mississippi?
Companies currently hiring it technical supports in Mississippi include LEGACY HOSPICE, Cato, and Milwaukee Tool, per current listings on Migrate Mate as of July 2026. Mississippi's mix of state government agencies, military installations, and regional healthcare systems means demand is distributed across the state rather than concentrated in a single industry.
Which Mississippi cities have the most it technical support jobs?
Jackson, Hattiesburg, and Flowood have the most it technical support openings in Mississippi. Jackson leads as the state capital and home to major healthcare and government employers, while Gulfport benefits from Keesler Air Force Base and coastal commercial activity, and Hattiesburg draws demand from the University of Southern Mississippi and its affiliated medical center.
Are there remote it technical support jobs in Mississippi?
Yes, though they are less common than in purely desk-based fields because many it technical support roles require hands-on hardware work or on-site presence. About 40% of it technical support openings tied to Mississippi are remote or hybrid as of July 2026, with remote availability concentrated in help desk, software troubleshooting, and tier-one user support functions.
How can I get hired as a it technical support in Mississippi with little or no experience?
The most realistic entry path is a help desk or IT support specialist role at a Mississippi community college, regional hospital, or state government agency, which routinely hire candidates with a CompTIA A+ certification in place of prior work history. Hinds Community College and the Mississippi Department of Information Technology Services both offer starting points for new entrants. Volunteering for internal IT tasks or completing a short internship at a local managed service provider also helps build the portfolio that Mississippi employers expect.
Where can I find and apply to it technical support jobs in Mississippi?
You can find and apply to it technical support jobs in Mississippi on Migrate Mate, which lists current Mississippi openings updated regularly. Search the roles available, identify the ones that match your experience and location, and apply directly to the employers posting them.
See All 26 IT Technical Support Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
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