IT Support Jobs in Mississippi
IT Support jobs in Mississippi are concentrated in healthcare systems, state government agencies, and financial services, with steady demand from entry-level help desk roles through senior systems administrators. The busiest hiring markets are Jackson, Gulfport, and Hattiesburg, where employers like Entergy Mississippi, Baptist Health Systems, and the University of Mississippi Medical Center maintain ongoing IT support needs. The most in-demand specialties in Mississippi listings are help desk support, network troubleshooting, and endpoint device management. See the openings below and apply to the ones that match your experience.
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JOB SUMMARY Provides technical support to end-users for PC, server, hardware, or software applications. ESSENTIAL DUTIES AND RESPONSIBILITIES · Interact with supplier/service provider ensure tasks are completed. · Monitor asset inventory. · Verify back up, daily check list, account maintenance. · Administer tape rotation - back up tapes. · Serve as the point of technical escalation. · Perform periodic license audits. · Create and configure ghost images for site hardware. · Create and Image MES and SAP RF Scanners. · Maintain and troubleshoot site PBX. · Provide on call support. · Identify and purchase hardware using the CER Process. · Administer network hardware (enabling and disabling ports). · Administer file services, Print Services and Terminal Servers. · Document new processes. · Provide support to wireless devices. (i.e. - Blackberry). · Follow all procedures around the ISS security policy. · Provide end user training & technical assistance. · Assist Administrators in rotational duties for the following (but not limited to) administration competencies: o Network Administration (equipment maintenance, backups, daily checklists). o Systems Administration (account maintenance, backups/restores, server maintenance). o Business Systems Administration (documentation, process flows, CMRs, troubleshooting). o Database Administration (daily checklists, backups, troubleshooting). · Load and verify correct operation of software packages. · Troubleshoot and resolves end user problems and ensures correct operation of personal computers. · Simulate or recreate user problems to resolve operating difficulties. · Maintain inventory of computer parts and lo of all repairs/service performed. · Provide training and technical assistance to users. · Participate in the exchange of ideas and information within the department. · Ask questions; encourage input from team members. · Provide regular updates to appropriate managers. · Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems). · Drive continuous improvement through trend reporting analysis and metrics management. · Assure that procedures and work instructions are efficient and not redundant. · Offer new ideas and suggestions for improvement. Identify and implement new practices and processes. · Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority. · Confer with reporting manager on complex or unusual situations. · Establish new measurement systems if/where possible. · Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization. · May perform other duties and responsibilities as assigned. JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS · Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality). · Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific. · Interpret a variety of instructions furnished in written, oral, diagram or schedule form. · Maintain discretion and confidentiality in all areas pertaining to the IT systems. · Understand and embrace the business and IT strategic direction. · Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. · Comply and follow all procedures within the company security policy.
Strong collaboration skills and a positive attitude when working within a large IT organization. Teamwork is essential to success in this role.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong
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See All 12 IT Support Jobs in Mississippi
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Find IT Support JobsIT Support Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
IT Support Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring


What Mississippi Employers Look For
The qualifications that appear most often in IT support jobs across Mississippi.
- CompTIA A+ or equivalent certification required or strongly preferred by most employers
- One to three years of hands-on desktop or help desk support experience
- Proficiency with Windows operating systems and Microsoft 365 administration
- Ability to diagnose and resolve hardware, software, and connectivity issues independently
- Strong written and verbal communication skills for end-user support and ticket documentation
- Experience with remote support tools and ticketing platforms such as ServiceNow or Zendesk
IT Support Jobs in Mississippi: Frequently Asked Questions
How do you become a it support in Mississippi?
Most IT support roles in Mississippi require at minimum a high school diploma combined with a recognized industry certification such as CompTIA A+, which many employers treat as the entry-level standard. Associate or bachelor's degrees in information technology or computer science strengthen applications for mid-level roles. Mississippi does not issue a state license for general IT support work, so certifications and demonstrated hands-on experience are the primary credentials that move candidates forward.
Which companies hire it supports in Mississippi?
Companies currently hiring it supports in Mississippi include The Solutions Team, Jabil, and MOBIZ, per current listings on Migrate Mate as of November 2026. Healthcare systems, state government agencies, and regional financial institutions are among the most consistent sources of IT support openings across the state.
Which Mississippi cities have the most it support jobs?
Biloxi, Flowood, and Mississippi are the Mississippi cities with the most it support openings. Jackson leads as the state capital and home to major healthcare and government employers, while Gulfport and Hattiesburg draw consistent demand from coastal hospitality and healthcare operations, regional universities, and the growing presence of defense and logistics contractors in south Mississippi.
Are there remote it support jobs in Mississippi?
Yes, but they're less common than in purely desk-based fields, since many IT support roles require on-site presence to handle hardware and end-user issues directly. About 0% of it support openings tied to Mississippi are remote or hybrid as of November 2026, reflecting the selective nature of remote availability in this role. Positions focused on software troubleshooting, remote desktop support, and cloud administration are the most likely to offer flexible or fully remote arrangements.
How can I get hired as a it support in Mississippi with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification and applying for help desk or desktop support associate roles at Mississippi's large healthcare systems and state agencies, which regularly hire candidates with certifications and no formal work history. Employers like the University of Mississippi Medical Center and state government departments in Jackson post entry-level IT associate positions that provide structured on-the-job training. Lateral moves from roles in customer service or office administration also open doors, since those candidates arrive with strong communication skills that IT managers value in help desk environments.
Where can I find and apply to it support jobs in Mississippi?
You can find and apply to IT support jobs in Mississippi on Migrate Mate, which lists current openings from employers across the state. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 12 IT Support Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
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