IT Support Jobs in Mississippi
IT Support jobs in Mississippi are concentrated in healthcare systems, state government agencies, and financial services, with steady demand from entry-level help desk roles through senior systems administrators. The busiest hiring markets are Jackson, Gulfport, and Hattiesburg, where employers like Entergy Mississippi, Baptist Health Systems, and the University of Mississippi Medical Center maintain ongoing IT support needs. The most in-demand specialties in Mississippi listings are help desk support, network troubleshooting, and endpoint device management. See the openings below and apply to the ones that match your experience.
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Showing 5 of 14+ IT Support jobs
Overview
Join our dynamic team as an IT Support Specialist and become the backbone of our technology operations! In this energized role, you will deliver exceptional technical support to ensure seamless IT infrastructure performance across our organization. Your expertise will help troubleshoot hardware and software issues, manage network systems, and support end-users with enthusiasm and professionalism. This position offers a fantastic opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily business operations.
Responsibilities
- Provide prompt and effective technical support to end-users for hardware, software, and network issues via help desk ticketing systems such as ServiceNow or Jira.
- Troubleshoot and resolve equipment problems related to computers, mobile devices, printers, and peripherals, ensuring minimal downtime.
- Manage user accounts and permissions through Active Directory, including account creation, modification, and deactivation.
- Support network infrastructure troubleshooting involving LAN/WAN issues, DNS configurations, TCP/IP settings, VPN connectivity, firewalls, and Cisco Meraki devices.
- Assist with computer management tasks such as OS installations, updates for Windows, macOS, and Linux operating systems using tools like SCCM and GPO.
- Monitor and maintain IT infrastructure components including servers (Windows Server), network devices, and security systems like firewalls.
- Collaborate with team members to analyze recurring issues and implement proactive solutions to improve overall system reliability.
Skills
- Proven experience in technical support or IT support roles with strong troubleshooting skills across hardware, software, and networking domains.
- Expertise in equipment troubleshooting for desktops, laptops, mobile devices, printers, and other peripherals.
- Deep understanding of computer networking concepts including LAN/WAN setup, TCP/IP protocols, DNS management, VPNs, firewalls (e.g., Meraki), and network administration.
- Proficiency in managing Active Directory environments along with familiarity with Microsoft Office Suite and Microsoft Windows Server environments.
- Ability to troubleshoot operating systems such as Windows (including Windows 10/11), macOS, and Linux efficiently.
- Experience with remote management tools like SCCM or BMC Remedy for deploying updates and managing assets.
- Strong communication skills to effectively assist users at all levels while maintaining excellent customer service standards.
- Knowledge of security protocols including firewall configuration and network security best practices to protect organizational data.
Embark on a rewarding journey where your technical expertise fuels operational excellence! We’re looking for passionate professionals eager to solve complex problems with energy and clarity—ready to make a difference every day!
Pay: $23.99 - $30.89 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Overview
Join our dynamic team as an IT Support Specialist and become the backbone of our technology operations! In this energized role, you will deliver exceptional technical support to ensure seamless IT infrastructure performance across our organization. Your expertise will help troubleshoot hardware and software issues, manage network systems, and support end-users with enthusiasm and professionalism. This position offers a fantastic opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily business operations.
Responsibilities
- Provide prompt and effective technical support to end-users for hardware, software, and network issues via help desk ticketing systems such as ServiceNow or Jira.
- Troubleshoot and resolve equipment problems related to computers, mobile devices, printers, and peripherals, ensuring minimal downtime.
- Manage user accounts and permissions through Active Directory, including account creation, modification, and deactivation.
- Support network infrastructure troubleshooting involving LAN/WAN issues, DNS configurations, TCP/IP settings, VPN connectivity, firewalls, and Cisco Meraki devices.
- Assist with computer management tasks such as OS installations, updates for Windows, macOS, and Linux operating systems using tools like SCCM and GPO.
- Monitor and maintain IT infrastructure components including servers (Windows Server), network devices, and security systems like firewalls.
- Collaborate with team members to analyze recurring issues and implement proactive solutions to improve overall system reliability.
Skills
- Proven experience in technical support or IT support roles with strong troubleshooting skills across hardware, software, and networking domains.
- Expertise in equipment troubleshooting for desktops, laptops, mobile devices, printers, and other peripherals.
- Deep understanding of computer networking concepts including LAN/WAN setup, TCP/IP protocols, DNS management, VPNs, firewalls (e.g., Meraki), and network administration.
- Proficiency in managing Active Directory environments along with familiarity with Microsoft Office Suite and Microsoft Windows Server environments.
- Ability to troubleshoot operating systems such as Windows (including Windows 10/11), macOS, and Linux efficiently.
- Experience with remote management tools like SCCM or BMC Remedy for deploying updates and managing assets.
- Strong communication skills to effectively assist users at all levels while maintaining excellent customer service standards.
- Knowledge of security protocols including firewall configuration and network security best practices to protect organizational data.
Embark on a rewarding journey where your technical expertise fuels operational excellence! We’re looking for passionate professionals eager to solve complex problems with energy and clarity—ready to make a difference every day!
Pay: $23.99 - $30.89 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
See All 14 IT Support Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find IT Support JobsIT Support Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
IT Support Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
What Mississippi Employers Look For
The qualifications that appear most often in IT support jobs across Mississippi.
- CompTIA A+ or equivalent certification required or strongly preferred by most employers
- One to three years of hands-on desktop or help desk support experience
- Proficiency with Windows operating systems and Microsoft 365 administration
- Ability to diagnose and resolve hardware, software, and connectivity issues independently
- Strong written and verbal communication skills for end-user support and ticket documentation
- Experience with remote support tools and ticketing platforms such as ServiceNow or Zendesk
IT Support Jobs in Mississippi: Frequently Asked Questions
How do you become a it support in Mississippi?
Most IT support roles in Mississippi require at minimum a high school diploma combined with a recognized industry certification such as CompTIA A+, which many employers treat as the entry-level standard. Associate or bachelor's degrees in information technology or computer science strengthen applications for mid-level roles. Mississippi does not issue a state license for general IT support work, so certifications and demonstrated hands-on experience are the primary credentials that move candidates forward.
Which companies hire it supports in Mississippi?
Companies currently hiring it supports in Mississippi include LEGACY HOSPICE, Butler Snow, and STEEL SERVICE, per current listings on Migrate Mate as of July 2026. Healthcare systems, state government agencies, and regional financial institutions are among the most consistent sources of IT support openings across the state.
Which Mississippi cities have the most it support jobs?
Flowood, Jackson, and Hattiesburg are the Mississippi cities with the most it support openings. Jackson leads as the state capital and home to major healthcare and government employers, while Gulfport and Hattiesburg draw consistent demand from coastal hospitality and healthcare operations, regional universities, and the growing presence of defense and logistics contractors in south Mississippi.
Are there remote it support jobs in Mississippi?
Yes, but they're less common than in purely desk-based fields, since many IT support roles require on-site presence to handle hardware and end-user issues directly. About 0% of it support openings tied to Mississippi are remote or hybrid as of July 2026, reflecting the selective nature of remote availability in this role. Positions focused on software troubleshooting, remote desktop support, and cloud administration are the most likely to offer flexible or fully remote arrangements.
How can I get hired as a it support in Mississippi with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification and applying for help desk or desktop support associate roles at Mississippi's large healthcare systems and state agencies, which regularly hire candidates with certifications and no formal work history. Employers like the University of Mississippi Medical Center and state government departments in Jackson post entry-level IT associate positions that provide structured on-the-job training. Lateral moves from roles in customer service or office administration also open doors, since those candidates arrive with strong communication skills that IT managers value in help desk environments.
Where can I find and apply to it support jobs in Mississippi?
You can find and apply to IT support jobs in Mississippi on Migrate Mate, which lists current openings from employers across the state. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 14 IT Support Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find IT Support Jobs