IT Support Jobs in Mississippi
IT Support jobs in Mississippi are concentrated in healthcare systems, state government agencies, and financial services, with steady demand from entry-level help desk roles through senior systems administrators. The busiest hiring markets are Jackson, Gulfport, and Hattiesburg, where employers like Entergy Mississippi, Baptist Health Systems, and the University of Mississippi Medical Center maintain ongoing IT support needs. The most in-demand specialties in Mississippi listings are help desk support, network troubleshooting, and endpoint device management. See the openings below and apply to the ones that match your experience.
Find IT Support JobsOverview
Open roles17
Top employerAmazon
Top cityBiloxi, MS
Cities hiring10
Work type100% On-site
Top credentialAssociate's degree
Showing 5 of 17+ IT Support jobs
IT Support Analyst
We won't show you this job again
Added 2d ago
Boomtown Casino
IT Support Analyst
Biloxi, Mississippi
Added 2d ago
IT Support Technician 1
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Added 2d ago
Morris & Dickson
IT Support Technician 1
Olive Branch, Mississippi
Added 2d ago
IT Support Technician
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Added 2d ago
Golden Nugget
IT Support Technician
Biloxi, Mississippi
Added 2d ago
IT Support Technician
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Added 3d ago
Landry's Inc.
IT Support Technician
Biloxi, Mississippi
Added 3d ago
IT Support Technician (Multiple Shifts)
We won't show you this job again
Added 4d ago
Jabil
IT Support Technician (Multiple Shifts)
Byhalia, Mississippi
Added 4d ago
Added 2d ago
IT Support Analyst
Boomtown Casino·Biloxi, Mississippi
Job functions:
ServSafe Alcohol Certification
10,000+ employees
Job Description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.:
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.:
- Creates framework for property user profile interfaces as they relate to Company systems and networks.
- Analyzes hardware, software, and computer system functional specifications to determine property and business needs. Partners with property leadership to implement products, systems, and specifications from analysis outcomes.
- Performs the installation, repair and preventative maintenance of personal computer equipment and related systems.
- Performs root cause analysis, develops checklists for typical problems, and creates procedures and internal control changes for problem prevention.
- Creates standard operating procedures and user guides and contributes to technical procedural documents before they are published.
- Demonstrate creativity in analyzing issues, determining application testing and in recommending solutions to complex IT scenarios.
- Performs user administration duties as needed, included but not limited to account activation, termination, and local system administration
- Performs installation, repair, maintenance on audio-video systems, kiosks and other embedded systems as needed.
- Responsible for responding to, documenting, and resolving service tickets in a timely manner according to applicable service level agreements (SLAs).
- Resolves and tracks simple and complex end user software/hardware computer problems, and identifies technology needs that will improve business processes.
- Responsible for operation and programming of phone systems, including but not limited to, moves, adds, changes, providing updating phone lists, wire installation and systems analysis and
- Assists with inventory control for all hardware/software; maintains equipment organization to help expedite service.
- Supports, promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Assists with the remote access process when vendors need to provide support for upgrades and troubleshooting issues.
- Consults with vendors, Corporate, and property leadership to determine specific application needs, upgrades and overall system improvements as needed. Completes profile request administration for network and property systems; Add/change/modify end user access according to department and regulatory policy.
- Serves as a department liaison with external vendors to improve customer service and reduce issues within the IT environment.
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Perform all job duties in a safe and responsible manner.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
- Associate’s degree in computer technology or related field and three years related experience or training; or equivalent combination of education and experience.
- Knowledge of a wide variety of technologies to effectively support end-user technical needs including computing devices, operating systems, network technologies, printers and peripherals, and a variety of software applications (desktop, client-server, browser-based, etc.);
- Experience in operating systems, software tools and project management methodologies required.
- Must be highly proficient in all Microsoft applications.
- Must have working knowledge of current Windows operating systems.
- Must have working knowledge of networking fundamentals and Microsoft active directory administration.
- Must have experience supporting current Microsoft Office suites, troubleshooting computer hardware, software, and operating systems, and performing computer imaging and restoration.
- Must have excellent verbal and written communication skills.
- Must obtain Gaming Permit. Must successfully complete ServSafe Alcohol training.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
Boomtown Casino
IT Support Analyst
Biloxi, Mississippi
Added 2d ago10,000+ employees
Job functions:
ServSafe Alcohol Certification
Job Description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.:
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.:
- Creates framework for property user profile interfaces as they relate to Company systems and networks.
- Analyzes hardware, software, and computer system functional specifications to determine property and business needs. Partners with property leadership to implement products, systems, and specifications from analysis outcomes.
- Performs the installation, repair and preventative maintenance of personal computer equipment and related systems.
- Performs root cause analysis, develops checklists for typical problems, and creates procedures and internal control changes for problem prevention.
- Creates standard operating procedures and user guides and contributes to technical procedural documents before they are published.
- Demonstrate creativity in analyzing issues, determining application testing and in recommending solutions to complex IT scenarios.
- Performs user administration duties as needed, included but not limited to account activation, termination, and local system administration
- Performs installation, repair, maintenance on audio-video systems, kiosks and other embedded systems as needed.
- Responsible for responding to, documenting, and resolving service tickets in a timely manner according to applicable service level agreements (SLAs).
- Resolves and tracks simple and complex end user software/hardware computer problems, and identifies technology needs that will improve business processes.
- Responsible for operation and programming of phone systems, including but not limited to, moves, adds, changes, providing updating phone lists, wire installation and systems analysis and
- Assists with inventory control for all hardware/software; maintains equipment organization to help expedite service.
- Supports, promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Assists with the remote access process when vendors need to provide support for upgrades and troubleshooting issues.
- Consults with vendors, Corporate, and property leadership to determine specific application needs, upgrades and overall system improvements as needed. Completes profile request administration for network and property systems; Add/change/modify end user access according to department and regulatory policy.
- Serves as a department liaison with external vendors to improve customer service and reduce issues within the IT environment.
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Perform all job duties in a safe and responsible manner.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
- Associate’s degree in computer technology or related field and three years related experience or training; or equivalent combination of education and experience.
- Knowledge of a wide variety of technologies to effectively support end-user technical needs including computing devices, operating systems, network technologies, printers and peripherals, and a variety of software applications (desktop, client-server, browser-based, etc.);
- Experience in operating systems, software tools and project management methodologies required.
- Must be highly proficient in all Microsoft applications.
- Must have working knowledge of current Windows operating systems.
- Must have working knowledge of networking fundamentals and Microsoft active directory administration.
- Must have experience supporting current Microsoft Office suites, troubleshooting computer hardware, software, and operating systems, and performing computer imaging and restoration.
- Must have excellent verbal and written communication skills.
- Must obtain Gaming Permit. Must successfully complete ServSafe Alcohol training.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
See All 17 IT Support Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find IT Support JobsIT Support Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
Biloxi
4 jobsFlowood
3 jobsCanton
2 jobsByhalia
1 jobMeridian
1 jobHattiesburg
1 jobOlive Branch
1 jobRobinsonville
1 jobBay Saint Louis
1 jobStennis Space Center
1 jobIT Support Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
What Mississippi Employers Look For
The qualifications that appear most often in IT support jobs across Mississippi.
- CompTIA A+ or equivalent certification required or strongly preferred by most employers
- One to three years of hands-on desktop or help desk support experience
- Proficiency with Windows operating systems and Microsoft 365 administration
- Ability to diagnose and resolve hardware, software, and connectivity issues independently
- Strong written and verbal communication skills for end-user support and ticket documentation
- Experience with remote support tools and ticketing platforms such as ServiceNow or Zendesk
IT Support Jobs in Mississippi: Frequently Asked Questions
How do you become a it support in Mississippi?
Most IT support roles in Mississippi require at minimum a high school diploma combined with a recognized industry certification such as CompTIA A+, which many employers treat as the entry-level standard. Associate or bachelor's degrees in information technology or computer science strengthen applications for mid-level roles. Mississippi does not issue a state license for general IT support work, so certifications and demonstrated hands-on experience are the primary credentials that move candidates forward.
Which companies hire it supports in Mississippi?
Companies currently hiring it supports in Mississippi include Amazon, The Solutions Team, and Jabil, per current listings on Migrate Mate as of September 2026. Healthcare systems, state government agencies, and regional financial institutions are among the most consistent sources of IT support openings across the state.
Which Mississippi cities have the most it support jobs?
Biloxi, Flowood, and Canton are the Mississippi cities with the most it support openings. Jackson leads as the state capital and home to major healthcare and government employers, while Gulfport and Hattiesburg draw consistent demand from coastal hospitality and healthcare operations, regional universities, and the growing presence of defense and logistics contractors in south Mississippi.
Are there remote it support jobs in Mississippi?
Yes, but they're less common than in purely desk-based fields, since many IT support roles require on-site presence to handle hardware and end-user issues directly. About 0% of it support openings tied to Mississippi are remote or hybrid as of September 2026, reflecting the selective nature of remote availability in this role. Positions focused on software troubleshooting, remote desktop support, and cloud administration are the most likely to offer flexible or fully remote arrangements.
How can I get hired as a it support in Mississippi with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification and applying for help desk or desktop support associate roles at Mississippi's large healthcare systems and state agencies, which regularly hire candidates with certifications and no formal work history. Employers like the University of Mississippi Medical Center and state government departments in Jackson post entry-level IT associate positions that provide structured on-the-job training. Lateral moves from roles in customer service or office administration also open doors, since those candidates arrive with strong communication skills that IT managers value in help desk environments.
Where can I find and apply to it support jobs in Mississippi?
You can find and apply to IT support jobs in Mississippi on Migrate Mate, which lists current openings from employers across the state. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 17 IT Support Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
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