IT Support Technician Jobs in Mississippi
IT Support Technician jobs in Mississippi are concentrated in Jackson, Gulfport, and Hattiesburg, where state government agencies, healthcare networks, and defense contractors drive consistent demand for help desk, network support, and systems administration work. Employers including the State of Mississippi, Singing River Health System, and Keesler Air Force Base support a steady pipeline of openings from entry-level help desk roles to senior field technicians. Demand is particularly strong in healthcare IT support and government systems, reflecting Mississippi's largest employer sectors. Find a role that fits below and apply directly.
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JOB SUMMARY Provides technical support to end-users for PC, server, hardware, or software applications. ESSENTIAL DUTIES AND RESPONSIBILITIES · Interact with supplier/service provider ensure tasks are completed. · Monitor asset inventory. · Verify back up, daily check list, account maintenance. · Administer tape rotation - back up tapes. · Serve as the point of technical escalation. · Perform periodic license audits. · Create and configure ghost images for site hardware. · Create and Image MES and SAP RF Scanners. · Maintain and troubleshoot site PBX. · Provide on call support. · Identify and purchase hardware using the CER Process. · Administer network hardware (enabling and disabling ports). · Administer file services, Print Services and Terminal Servers. · Document new processes. · Provide support to wireless devices. (i.e. - Blackberry). · Follow all procedures around the ISS security policy. · Provide end user training & technical assistance. · Assist Administrators in rotational duties for the following (but not limited to) administration competencies: o Network Administration (equipment maintenance, backups, daily checklists). o Systems Administration (account maintenance, backups/restores, server maintenance). o Business Systems Administration (documentation, process flows, CMRs, troubleshooting). o Database Administration (daily checklists, backups, troubleshooting). · Load and verify correct operation of software packages. · Troubleshoot and resolves end user problems and ensures correct operation of personal computers. · Simulate or recreate user problems to resolve operating difficulties. · Maintain inventory of computer parts and lo of all repairs/service performed. · Provide training and technical assistance to users. · Participate in the exchange of ideas and information within the department. · Ask questions; encourage input from team members. · Provide regular updates to appropriate managers. · Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems). · Drive continuous improvement through trend reporting analysis and metrics management. · Assure that procedures and work instructions are efficient and not redundant. · Offer new ideas and suggestions for improvement. Identify and implement new practices and processes. · Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority. · Confer with reporting manager on complex or unusual situations. · Establish new measurement systems if/where possible. · Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization. · May perform other duties and responsibilities as assigned. JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS · Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality). · Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific. · Interpret a variety of instructions furnished in written, oral, diagram or schedule form. · Maintain discretion and confidentiality in all areas pertaining to the IT systems. · Understand and embrace the business and IT strategic direction. · Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. · Comply and follow all procedures within the company security policy.
Strong collaboration skills and a positive attitude when working within a large IT organization. Teamwork is essential to success in this role.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong
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See All 12 IT Support Technician Jobs in Mississippi
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Find IT Support Technician JobsIT Support Technician Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
IT Support Technician Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring


What Mississippi Employers Look For
The qualifications that appear most often in IT support technician jobs across Mississippi.
- CompTIA A+ certification or equivalent vendor credential required or strongly preferred
- Associate or bachelor's degree in information technology, computer science, or related field
- Experience supporting Windows environments including Active Directory and Microsoft 365
- Ability to diagnose and resolve hardware, software, and basic network connectivity issues
- Strong written and verbal communication skills for end-user support and ticket documentation
- Familiarity with ticketing systems such as ServiceNow, Zendesk, or similar platforms
IT Support Technician Jobs in Mississippi: Frequently Asked Questions
How do you become a it support technician in Mississippi?
IT support technician roles in Mississippi do not require a state-issued license, but most employers expect a CompTIA A+ certification as a baseline credential. Many candidates enter through an associate degree in information technology from a Mississippi community college such as Hinds Community College or Mississippi Gulf Coast Community College. From there, applying directly to help desk or desktop support roles at state agencies, healthcare systems, or managed service providers is the most common path.
Which companies hire it support technicians in Mississippi?
Companies currently hiring it support technicians in Mississippi include The Solutions Team, Jabil, and MOBIZ, per current listings on Migrate Mate as of November 2026. Mississippi's largest employers in healthcare, state government, and defense contracting consistently generate help desk and field support openings throughout the year.
Which Mississippi cities have the most it support technician jobs?
Biloxi, Flowood, and Mississippi have the most it support technician openings in Mississippi. Jackson leads because of the concentration of state government agencies, hospital systems, and financial services firms headquartered there, while Gulfport and Biloxi benefit from Keesler Air Force Base and the Gulf Coast's growing healthcare and hospitality technology sectors.
Are there remote it support technician jobs in Mississippi?
Yes, but they're less common than in purely desk-based roles, since much of IT support involves hands-on hardware and on-site troubleshooting. About 0% of it support technician openings tied to Mississippi are remote or hybrid as of November 2026, with most fully remote positions focused on tier-one help desk, software troubleshooting, and Microsoft 365 support rather than field or network infrastructure work.
How can I get hired as a it support technician in Mississippi with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification while applying to help desk associate or desktop support trainee roles at Mississippi community colleges, hospital systems, or state agencies, all of which regularly hire entry-level candidates. Hinds Community College and Meridian Community College offer IT programs that connect students to local employer partnerships. Lateral moves from customer service or administrative roles within large Mississippi healthcare networks are also a recognized way in, since communication skills transfer directly to tier-one support.
Where can I find and apply to it support technician jobs in Mississippi?
You can find and apply to it support technician jobs in Mississippi on Migrate Mate, which lists current Mississippi openings. Find roles that fit your experience and location, then apply directly to each employer through the listing.
See All 12 IT Support Technician Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
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