IT Support Technician Jobs in Mississippi
IT Support Technician jobs in Mississippi are concentrated in Jackson, Gulfport, and Hattiesburg, where state government agencies, healthcare networks, and defense contractors drive consistent demand for help desk, network support, and systems administration work. Employers including the State of Mississippi, Singing River Health System, and Keesler Air Force Base support a steady pipeline of openings from entry-level help desk roles to senior field technicians. Demand is particularly strong in healthcare IT support and government systems, reflecting Mississippi's largest employer sectors. Find a role that fits below and apply directly.
Find IT Support Technician JobsOverview
Open roles17
Top employerAmazon
Top cityBiloxi, MS
Cities hiring10
Work type100% On-site
Top credentialAssociate's degree
Showing 5 of 17+ IT Support Technician jobs
IT Support Analyst
We won't show you this job again
Added 2d ago
Boomtown Casino
IT Support Analyst
Biloxi, Mississippi
Added 2d ago
IT Support Technician 1
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Added 2d ago
Morris & Dickson
IT Support Technician 1
Olive Branch, Mississippi
Added 2d ago
IT Support Technician
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Added 2d ago
Golden Nugget
IT Support Technician
Biloxi, Mississippi
Added 2d ago
IT Support Technician
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Added 3d ago
Landry's Inc.
IT Support Technician
Biloxi, Mississippi
Added 3d ago
IT Support Technician (Multiple Shifts)
We won't show you this job again
Added 4d ago
Jabil
IT Support Technician (Multiple Shifts)
Byhalia, Mississippi
Added 4d ago
Added 2d ago
IT Support Analyst
Boomtown Casino·Biloxi, Mississippi
Job functions:
ServSafe Alcohol Certification
10,000+ employees
Job Description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.:
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.:
- Creates framework for property user profile interfaces as they relate to Company systems and networks.
- Analyzes hardware, software, and computer system functional specifications to determine property and business needs. Partners with property leadership to implement products, systems, and specifications from analysis outcomes.
- Performs the installation, repair and preventative maintenance of personal computer equipment and related systems.
- Performs root cause analysis, develops checklists for typical problems, and creates procedures and internal control changes for problem prevention.
- Creates standard operating procedures and user guides and contributes to technical procedural documents before they are published.
- Demonstrate creativity in analyzing issues, determining application testing and in recommending solutions to complex IT scenarios.
- Performs user administration duties as needed, included but not limited to account activation, termination, and local system administration
- Performs installation, repair, maintenance on audio-video systems, kiosks and other embedded systems as needed.
- Responsible for responding to, documenting, and resolving service tickets in a timely manner according to applicable service level agreements (SLAs).
- Resolves and tracks simple and complex end user software/hardware computer problems, and identifies technology needs that will improve business processes.
- Responsible for operation and programming of phone systems, including but not limited to, moves, adds, changes, providing updating phone lists, wire installation and systems analysis and
- Assists with inventory control for all hardware/software; maintains equipment organization to help expedite service.
- Supports, promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Assists with the remote access process when vendors need to provide support for upgrades and troubleshooting issues.
- Consults with vendors, Corporate, and property leadership to determine specific application needs, upgrades and overall system improvements as needed. Completes profile request administration for network and property systems; Add/change/modify end user access according to department and regulatory policy.
- Serves as a department liaison with external vendors to improve customer service and reduce issues within the IT environment.
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Perform all job duties in a safe and responsible manner.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
- Associate’s degree in computer technology or related field and three years related experience or training; or equivalent combination of education and experience.
- Knowledge of a wide variety of technologies to effectively support end-user technical needs including computing devices, operating systems, network technologies, printers and peripherals, and a variety of software applications (desktop, client-server, browser-based, etc.);
- Experience in operating systems, software tools and project management methodologies required.
- Must be highly proficient in all Microsoft applications.
- Must have working knowledge of current Windows operating systems.
- Must have working knowledge of networking fundamentals and Microsoft active directory administration.
- Must have experience supporting current Microsoft Office suites, troubleshooting computer hardware, software, and operating systems, and performing computer imaging and restoration.
- Must have excellent verbal and written communication skills.
- Must obtain Gaming Permit. Must successfully complete ServSafe Alcohol training.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
Boomtown Casino
IT Support Analyst
Biloxi, Mississippi
Added 2d ago10,000+ employees
Job functions:
ServSafe Alcohol Certification
Job Description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.:
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.:
- Creates framework for property user profile interfaces as they relate to Company systems and networks.
- Analyzes hardware, software, and computer system functional specifications to determine property and business needs. Partners with property leadership to implement products, systems, and specifications from analysis outcomes.
- Performs the installation, repair and preventative maintenance of personal computer equipment and related systems.
- Performs root cause analysis, develops checklists for typical problems, and creates procedures and internal control changes for problem prevention.
- Creates standard operating procedures and user guides and contributes to technical procedural documents before they are published.
- Demonstrate creativity in analyzing issues, determining application testing and in recommending solutions to complex IT scenarios.
- Performs user administration duties as needed, included but not limited to account activation, termination, and local system administration
- Performs installation, repair, maintenance on audio-video systems, kiosks and other embedded systems as needed.
- Responsible for responding to, documenting, and resolving service tickets in a timely manner according to applicable service level agreements (SLAs).
- Resolves and tracks simple and complex end user software/hardware computer problems, and identifies technology needs that will improve business processes.
- Responsible for operation and programming of phone systems, including but not limited to, moves, adds, changes, providing updating phone lists, wire installation and systems analysis and
- Assists with inventory control for all hardware/software; maintains equipment organization to help expedite service.
- Supports, promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Assists with the remote access process when vendors need to provide support for upgrades and troubleshooting issues.
- Consults with vendors, Corporate, and property leadership to determine specific application needs, upgrades and overall system improvements as needed. Completes profile request administration for network and property systems; Add/change/modify end user access according to department and regulatory policy.
- Serves as a department liaison with external vendors to improve customer service and reduce issues within the IT environment.
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Perform all job duties in a safe and responsible manner.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
- Associate’s degree in computer technology or related field and three years related experience or training; or equivalent combination of education and experience.
- Knowledge of a wide variety of technologies to effectively support end-user technical needs including computing devices, operating systems, network technologies, printers and peripherals, and a variety of software applications (desktop, client-server, browser-based, etc.);
- Experience in operating systems, software tools and project management methodologies required.
- Must be highly proficient in all Microsoft applications.
- Must have working knowledge of current Windows operating systems.
- Must have working knowledge of networking fundamentals and Microsoft active directory administration.
- Must have experience supporting current Microsoft Office suites, troubleshooting computer hardware, software, and operating systems, and performing computer imaging and restoration.
- Must have excellent verbal and written communication skills.
- Must obtain Gaming Permit. Must successfully complete ServSafe Alcohol training.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
See All 17 IT Support Technician Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find IT Support Technician JobsIT Support Technician Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
Biloxi
4 jobsFlowood
3 jobsCanton
2 jobsByhalia
1 jobMeridian
1 jobHattiesburg
1 jobOlive Branch
1 jobRobinsonville
1 jobBay Saint Louis
1 jobStennis Space Center
1 jobIT Support Technician Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
What Mississippi Employers Look For
The qualifications that appear most often in IT support technician jobs across Mississippi.
- CompTIA A+ certification or equivalent vendor credential required or strongly preferred
- Associate or bachelor's degree in information technology, computer science, or related field
- Experience supporting Windows environments including Active Directory and Microsoft 365
- Ability to diagnose and resolve hardware, software, and basic network connectivity issues
- Strong written and verbal communication skills for end-user support and ticket documentation
- Familiarity with ticketing systems such as ServiceNow, Zendesk, or similar platforms
IT Support Technician Jobs in Mississippi: Frequently Asked Questions
How do you become a it support technician in Mississippi?
IT support technician roles in Mississippi do not require a state-issued license, but most employers expect a CompTIA A+ certification as a baseline credential. Many candidates enter through an associate degree in information technology from a Mississippi community college such as Hinds Community College or Mississippi Gulf Coast Community College. From there, applying directly to help desk or desktop support roles at state agencies, healthcare systems, or managed service providers is the most common path.
Which companies hire it support technicians in Mississippi?
Companies currently hiring it support technicians in Mississippi include Amazon, The Solutions Team, and Jabil, per current listings on Migrate Mate as of September 2026. Mississippi's largest employers in healthcare, state government, and defense contracting consistently generate help desk and field support openings throughout the year.
Which Mississippi cities have the most it support technician jobs?
Biloxi, Flowood, and Canton have the most it support technician openings in Mississippi. Jackson leads because of the concentration of state government agencies, hospital systems, and financial services firms headquartered there, while Gulfport and Biloxi benefit from Keesler Air Force Base and the Gulf Coast's growing healthcare and hospitality technology sectors.
Are there remote it support technician jobs in Mississippi?
Yes, but they're less common than in purely desk-based roles, since much of IT support involves hands-on hardware and on-site troubleshooting. About 0% of it support technician openings tied to Mississippi are remote or hybrid as of September 2026, with most fully remote positions focused on tier-one help desk, software troubleshooting, and Microsoft 365 support rather than field or network infrastructure work.
How can I get hired as a it support technician in Mississippi with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification while applying to help desk associate or desktop support trainee roles at Mississippi community colleges, hospital systems, or state agencies, all of which regularly hire entry-level candidates. Hinds Community College and Meridian Community College offer IT programs that connect students to local employer partnerships. Lateral moves from customer service or administrative roles within large Mississippi healthcare networks are also a recognized way in, since communication skills transfer directly to tier-one support.
Where can I find and apply to it support technician jobs in Mississippi?
You can find and apply to it support technician jobs in Mississippi on Migrate Mate, which lists current Mississippi openings. Find roles that fit your experience and location, then apply directly to each employer through the listing.
See All 17 IT Support Technician Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
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