Senior IT Support Specialist Jobs in Mississippi
Senior IT Support Specialist jobs in Mississippi concentrate in state government agencies, healthcare systems, financial services, and defense contracting, with demand strongest at the mid-to-senior level for professionals who can manage infrastructure and lead small teams. Jackson, Ridgeland, and Hattiesburg are the most active hiring metros, where employers like the Mississippi Department of Information Technology Services, Regions Bank, and Singing River Health System maintain ongoing needs for senior-level support talent. The most in-demand specialties are endpoint management, Active Directory administration, and enterprise helpdesk leadership. See the openings below and apply to the ones that match your experience.
Find JobsOverview
Open roles17
Top employerAmazon
Top cityBiloxi, MS
Cities hiring10
Work type100% On-site
Top credentialAssociate's degree
Showing 5 of 17+ Senior IT Support Specialist jobs
IT Support Analyst
We won't show you this job again
Added 2d ago
Boomtown Casino
IT Support Analyst
Biloxi, Mississippi
Added 2d ago
IT Support Technician 1
We won't show you this job again
Added 2d ago
Morris & Dickson
IT Support Technician 1
Olive Branch, Mississippi
Added 2d ago
IT Support Technician
We won't show you this job again
Added 2d ago
Golden Nugget
IT Support Technician
Biloxi, Mississippi
Added 2d ago
IT Support Technician
We won't show you this job again
Added 3d ago
Landry's Inc.
IT Support Technician
Biloxi, Mississippi
Added 3d ago
IT Support Technician (Multiple Shifts)
We won't show you this job again
Added 4d ago
Jabil
IT Support Technician (Multiple Shifts)
Byhalia, Mississippi
Added 4d ago
Added 2d ago
IT Support Analyst
Boomtown Casino·Biloxi, Mississippi
Job functions:
ServSafe Alcohol Certification
10,000+ employees
Job Description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.:
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.:
- Creates framework for property user profile interfaces as they relate to Company systems and networks.
- Analyzes hardware, software, and computer system functional specifications to determine property and business needs. Partners with property leadership to implement products, systems, and specifications from analysis outcomes.
- Performs the installation, repair and preventative maintenance of personal computer equipment and related systems.
- Performs root cause analysis, develops checklists for typical problems, and creates procedures and internal control changes for problem prevention.
- Creates standard operating procedures and user guides and contributes to technical procedural documents before they are published.
- Demonstrate creativity in analyzing issues, determining application testing and in recommending solutions to complex IT scenarios.
- Performs user administration duties as needed, included but not limited to account activation, termination, and local system administration
- Performs installation, repair, maintenance on audio-video systems, kiosks and other embedded systems as needed.
- Responsible for responding to, documenting, and resolving service tickets in a timely manner according to applicable service level agreements (SLAs).
- Resolves and tracks simple and complex end user software/hardware computer problems, and identifies technology needs that will improve business processes.
- Responsible for operation and programming of phone systems, including but not limited to, moves, adds, changes, providing updating phone lists, wire installation and systems analysis and
- Assists with inventory control for all hardware/software; maintains equipment organization to help expedite service.
- Supports, promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Assists with the remote access process when vendors need to provide support for upgrades and troubleshooting issues.
- Consults with vendors, Corporate, and property leadership to determine specific application needs, upgrades and overall system improvements as needed. Completes profile request administration for network and property systems; Add/change/modify end user access according to department and regulatory policy.
- Serves as a department liaison with external vendors to improve customer service and reduce issues within the IT environment.
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Perform all job duties in a safe and responsible manner.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
- Associate’s degree in computer technology or related field and three years related experience or training; or equivalent combination of education and experience.
- Knowledge of a wide variety of technologies to effectively support end-user technical needs including computing devices, operating systems, network technologies, printers and peripherals, and a variety of software applications (desktop, client-server, browser-based, etc.);
- Experience in operating systems, software tools and project management methodologies required.
- Must be highly proficient in all Microsoft applications.
- Must have working knowledge of current Windows operating systems.
- Must have working knowledge of networking fundamentals and Microsoft active directory administration.
- Must have experience supporting current Microsoft Office suites, troubleshooting computer hardware, software, and operating systems, and performing computer imaging and restoration.
- Must have excellent verbal and written communication skills.
- Must obtain Gaming Permit. Must successfully complete ServSafe Alcohol training.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
Boomtown Casino
IT Support Analyst
Biloxi, Mississippi
Added 2d ago10,000+ employees
Job functions:
ServSafe Alcohol Certification
Job Description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.:
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.:
- Creates framework for property user profile interfaces as they relate to Company systems and networks.
- Analyzes hardware, software, and computer system functional specifications to determine property and business needs. Partners with property leadership to implement products, systems, and specifications from analysis outcomes.
- Performs the installation, repair and preventative maintenance of personal computer equipment and related systems.
- Performs root cause analysis, develops checklists for typical problems, and creates procedures and internal control changes for problem prevention.
- Creates standard operating procedures and user guides and contributes to technical procedural documents before they are published.
- Demonstrate creativity in analyzing issues, determining application testing and in recommending solutions to complex IT scenarios.
- Performs user administration duties as needed, included but not limited to account activation, termination, and local system administration
- Performs installation, repair, maintenance on audio-video systems, kiosks and other embedded systems as needed.
- Responsible for responding to, documenting, and resolving service tickets in a timely manner according to applicable service level agreements (SLAs).
- Resolves and tracks simple and complex end user software/hardware computer problems, and identifies technology needs that will improve business processes.
- Responsible for operation and programming of phone systems, including but not limited to, moves, adds, changes, providing updating phone lists, wire installation and systems analysis and
- Assists with inventory control for all hardware/software; maintains equipment organization to help expedite service.
- Supports, promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Assists with the remote access process when vendors need to provide support for upgrades and troubleshooting issues.
- Consults with vendors, Corporate, and property leadership to determine specific application needs, upgrades and overall system improvements as needed. Completes profile request administration for network and property systems; Add/change/modify end user access according to department and regulatory policy.
- Serves as a department liaison with external vendors to improve customer service and reduce issues within the IT environment.
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Perform all job duties in a safe and responsible manner.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
- Associate’s degree in computer technology or related field and three years related experience or training; or equivalent combination of education and experience.
- Knowledge of a wide variety of technologies to effectively support end-user technical needs including computing devices, operating systems, network technologies, printers and peripherals, and a variety of software applications (desktop, client-server, browser-based, etc.);
- Experience in operating systems, software tools and project management methodologies required.
- Must be highly proficient in all Microsoft applications.
- Must have working knowledge of current Windows operating systems.
- Must have working knowledge of networking fundamentals and Microsoft active directory administration.
- Must have experience supporting current Microsoft Office suites, troubleshooting computer hardware, software, and operating systems, and performing computer imaging and restoration.
- Must have excellent verbal and written communication skills.
- Must obtain Gaming Permit. Must successfully complete ServSafe Alcohol training.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
See All 17 Senior IT Support Specialist Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find JobsSenior IT Support Specialist Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
Biloxi
4 jobsFlowood
3 jobsCanton
2 jobsByhalia
1 jobMeridian
1 jobHattiesburg
1 jobOlive Branch
1 jobRobinsonville
1 jobBay Saint Louis
1 jobStennis Space Center
1 jobSenior IT Support Specialist Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
What Mississippi Employers Look For
The qualifications that appear most often in senior IT support specialist jobs across Mississippi.
- Minimum five years of IT support experience including at least two in a senior or lead role
- CompTIA A+, Network+, or Microsoft certifications recognized by Mississippi employers
- Proven experience administering Windows environments, Active Directory, and Group Policy
- Ability to troubleshoot complex hardware, software, and network issues across enterprise systems
- Experience supporting ticketing systems such as ServiceNow, Jira, or Remedy
- Strong written and verbal communication skills for end-user training and documentation
Senior IT Support Specialist Jobs in Mississippi: Frequently Asked Questions
How do you become a senior it support specialist in Mississippi?
The most direct path is completing an associate or bachelor's degree in information technology, computer science, or a related field, then accumulating hands-on support experience in a business or government environment. Mississippi does not require a state-issued license for IT support roles, but employers consistently expect industry certifications such as CompTIA A+, Network+, or relevant Microsoft credentials. Gaining experience with enterprise environments at Mississippi state agencies or healthcare systems accelerates the move into senior-level positions.
Which companies hire senior it support specialists in Mississippi?
Companies currently hiring senior it support specialists in Mississippi include Amazon, The Solutions Team, and Jabil, per current listings on Migrate Mate as of September 2026. Mississippi's mix of state government agencies, regional healthcare networks, and defense-adjacent contractors in the Jackson metro creates consistent senior-level demand throughout the year.
Which Mississippi cities have the most senior it support specialist jobs?
Biloxi, Flowood, and Canton have the most senior it support specialist openings in Mississippi. Jackson leads because it is home to the state government's central IT infrastructure, major regional banks, and large healthcare systems, while surrounding communities like Ridgeland and Madison draw additional openings from corporate offices and managed service providers that serve the metro area.
Are there remote senior it support specialist jobs in Mississippi?
Yes, but they're less common than in purely desk-based IT disciplines, since senior support roles often require hands-on hardware work and on-site presence for escalations. About 0% of senior it support specialist openings tied to Mississippi are remote or hybrid as of September 2026, reflecting the role's mix of in-person and remote-eligible responsibilities. The tasks most likely to be performed remotely are remote desktop support, system monitoring, and documentation.
How can I get hired as a senior it support specialist in Mississippi with little or no experience?
The most realistic starting point is an entry-level helpdesk or IT technician role at a Mississippi state agency, a regional healthcare system like UMMC or Ochsner Health in Mississippi, or a managed service provider in the Jackson metro. From those positions, candidates move up by earning CompTIA certifications, taking on escalated tickets, and volunteering for project work. Lateral moves from desktop support technician or systems administrator roles are common pathways, and a documented home lab or certification portfolio strengthens applications noticeably.
Where can I find and apply to senior it support specialist jobs in Mississippi?
You can find and apply to senior it support specialist jobs in Mississippi on Migrate Mate, which lists current openings in the state. Search for roles that match your experience level, specialization, and preferred location, then apply directly to the ones that fit.
See All 17 Senior IT Support Specialist Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find JobsRelated Jobs in Mississippi
Data Center Infrastructure JobsMississippi
IT Program Manager JobsMississippi
Network Coordinator JobsMississippi
IT Manager JobsMississippi
IT Support JobsMississippi
Technology Specialist JobsMississippi
Network Support Technician JobsMississippi
Network Technician JobsMississippi
IT Service Delivery Manager JobsMississippi