J-1 Visa Contact Center Specialist Jobs
Contact Center Specialist roles in the U.S. qualify for J-1 visa sponsorship under the Trainee or Intern program category, depending on your career stage. A designated sponsor organization issues your DS-2019 and oversees your training plan, while the contact center employer serves as your host site.
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Under the direct supervision of a pharmacist, this position performs pharmacy-related functions in compliance with the department’s policies and procedures in order to provide optimal pharmaceutical care. The Pharmacy Intern is responsible for providing pharmacy services, including, but not limited to distributing pharmaceuticals, performing inventory control, providing customer service, and maintaining pharmacy records. Pharmacy Intern job duties may vary depending on the area an individual is assigned to work.
Job Description
Minimum Qualifications:
- Enrolled in an APCE accredited Doctor of Pharmacy program.
- Massachusetts Pharmacy Intern Licensure.
- Completion of first professional year from an accredited pharmacy program.
Preferred Qualifications:
- Previous experience working in an ambulatory or hospital setting.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
- Picks, delivers, and refills medication for automated dispensing machines.
- Delivers bulk medications and IV solutions to the nursing units.
- Conducts inspections of medication rooms in patient care areas.
- Monitors refrigerator temperatures.
- Assists with transport of schedule II – V controlled substances.
- Requests and accepts prescriptions from a prescriber or prescriber’s agent.
- Assists patients with prescription intake and over-the-counter sales.
- Compounds sterile and/or non-sterile products.
- Assists with medication reconciliation for admitted patients.
- Returns expired or discontinued medications to the pharmacy.
- Triages phone calls and requests to the appropriate pharmacy staff member.
- Maintains collaborative relationship with peers and colleagues to effectively achieve department goals, and to help foster a positive work environment.
- May cross train to work in more than one (1) area of the pharmacy, if applicable.
Physical Requirements:
- Ability to walk and stand 90% of the day and to occasionally lift up to 30 lbs.
- Frequent reaching and grasping below, at, and above shoulder level.
- Pushing and/or pulling non-motorized equipment (e.g. carts, IV rolling rack, and medication rolling racks, etc.) weighing 40 to 60 lbs.
- Regularly grasping and fine manipulation with hands.
- Works in an area with some discomfort due to dust, dirt, and temperature changes.
- Possibility of cuts from broken glass and some exposure to hazardous chemicals.
- Performance of duties that involve no potential exposure to blood, body fluids, or tissues.
Skills & Abilities:
- Ability to read automated dispensing reports regularly.
Job Profile Summary
This role focuses on providing pharmacy related services in a hospital or retail setting. In addition, this role focuses on performing the following Pharmacy Services duties: Delivers pharmaceuticals. Includes professionals who are trained and sometimes licensed to dispense medicine/controlled substances. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$22.64 - $22.64
Job Overview
Under the direct supervision of a pharmacist, this position performs pharmacy-related functions in compliance with the department’s policies and procedures in order to provide optimal pharmaceutical care. The Pharmacy Intern is responsible for providing pharmacy services, including, but not limited to distributing pharmaceuticals, performing inventory control, providing customer service, and maintaining pharmacy records. Pharmacy Intern job duties may vary depending on the area an individual is assigned to work.
Job Description
Minimum Qualifications:
- Enrolled in an APCE accredited Doctor of Pharmacy program.
- Massachusetts Pharmacy Intern Licensure.
- Completion of first professional year from an accredited pharmacy program.
Preferred Qualifications:
- Previous experience working in an ambulatory or hospital setting.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
- Picks, delivers, and refills medication for automated dispensing machines.
- Delivers bulk medications and IV solutions to the nursing units.
- Conducts inspections of medication rooms in patient care areas.
- Monitors refrigerator temperatures.
- Assists with transport of schedule II – V controlled substances.
- Requests and accepts prescriptions from a prescriber or prescriber’s agent.
- Assists patients with prescription intake and over-the-counter sales.
- Compounds sterile and/or non-sterile products.
- Assists with medication reconciliation for admitted patients.
- Returns expired or discontinued medications to the pharmacy.
- Triages phone calls and requests to the appropriate pharmacy staff member.
- Maintains collaborative relationship with peers and colleagues to effectively achieve department goals, and to help foster a positive work environment.
- May cross train to work in more than one (1) area of the pharmacy, if applicable.
Physical Requirements:
- Ability to walk and stand 90% of the day and to occasionally lift up to 30 lbs.
- Frequent reaching and grasping below, at, and above shoulder level.
- Pushing and/or pulling non-motorized equipment (e.g. carts, IV rolling rack, and medication rolling racks, etc.) weighing 40 to 60 lbs.
- Regularly grasping and fine manipulation with hands.
- Works in an area with some discomfort due to dust, dirt, and temperature changes.
- Possibility of cuts from broken glass and some exposure to hazardous chemicals.
- Performance of duties that involve no potential exposure to blood, body fluids, or tissues.
Skills & Abilities:
- Ability to read automated dispensing reports regularly.
Job Profile Summary
This role focuses on providing pharmacy related services in a hospital or retail setting. In addition, this role focuses on performing the following Pharmacy Services duties: Delivers pharmaceuticals. Includes professionals who are trained and sometimes licensed to dispense medicine/controlled substances. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$22.64 - $22.64
See all J-1 Visa Contact Center Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new J-1 Visa Contact Center Specialist Jobs.
Get Access To All JobsTips for Finding J-1 Visa Sponsorship as a Contact Center Specialist
Align your training plan with call center competencies
Your DS-2019 requires a structured training plan tied to specific skills. Document customer escalation handling, CRM systems, and quality assurance workflows before approaching a designated sponsor, so your plan reflects the actual scope of the role.
Verify the host employer's SEVIS compliance history
Not every contact center has hosted J-1 visa trainees before. Ask prospective host employers whether they've signed a training plan with a designated sponsor and whether they're registered with SEVIS through a sponsoring organization like Cultural Vistas or CIEE.
Use Migrate Mate to find J-1-aligned contact center roles
Search Migrate Mate for Contact Center Specialist positions at U.S. employers who have a history of hosting international exchange visitors, so you're targeting companies already familiar with the DS-2019 training plan process.
Distinguish Intern from Trainee eligibility before applying
The Intern category requires current enrollment in a degree program, while Trainee requires at least one year of relevant work experience outside the U.S. Applying under the wrong category can delay your DS-2019 issuance or result in sponsor rejection.
Request written confirmation of wage compliance from the host
Designated sponsors and DOL require that J-1 trainees receive compensation comparable to U.S. counterparts in the same role. Before signing your training agreement, confirm the offered rate against the OFLC Wage Search for your specific work location.
Account for the 30-day grace period in your offer negotiation
J-1 status ends 30 days after your program end date. If your host employer offers a permanent role after your training period, factor in that transition window when negotiating your start date for any follow-on employment authorization.
Contact Center Specialist J-1 Visa: Frequently Asked Questions
Which J-1 program category fits a Contact Center Specialist role?
It depends on where you are in your career. If you're currently enrolled in a university program, the Intern category applies. If you've already graduated and have at least one year of relevant contact center or customer service experience, the Trainee category is the correct fit. A designated sponsor organization, not the employer, makes the final determination and issues your DS-2019 accordingly.
Is the hiring contact center my J-1 visa sponsor?
No. The contact center where you work is your host employer, not your visa sponsor. Your actual J-1 sponsor is a U.S. Department of State-designated organization, such as Cultural Vistas, CIEE, or AIPT, that issues the DS-2019 form, approves your training plan, and monitors your program compliance throughout your exchange period.
How do I find contact center employers open to hosting J-1 trainees?
Most contact centers don't advertise J-1 compatibility in job postings, so direct filtering matters. Migrate Mate lets you search for Contact Center Specialist roles at U.S. employers with a track record of hosting international exchange visitors, which shortens the qualification process considerably compared to cold outreach to general job listings.
Does the J-1 two-year home residency requirement apply to contact center trainees?
It can. The two-year home residency requirement under INA Section 212(e) applies to J-1 participants whose program is government-financed or who come from a country on the Exchange Visitor Skills List. Contact center training programs are rarely government-funded, but you should confirm your specific situation with your designated sponsor before accepting a placement, since the requirement affects future visa eligibility.
What documents does a contact center host employer need to provide for my J-1 application?
Your host employer must sign a formal training plan, typically on your designated sponsor's prescribed form, that outlines the specific skills, phases, and supervision structure of your contact center placement. They'll also need to provide proof of workers' compensation coverage, a signed host employer agreement with the sponsor organization, and confirmation that the position isn't displacing a U.S. worker.