J-1 Visa Service & Sales Representative Jobs
Service and Sales Representative roles in the U.S. are available to exchange visitors through the J-1 visa Trainee or Intern program categories, depending on your career stage. Finding a host employer willing to work with a designated sponsor for DS-2019 sponsorship takes targeted research into companies with active exchange visitor programs.
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About Oportun
Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $21.3 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.
WORKING AT OPORTUN
Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.
Position Overview
Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.
Responsibilities
- Welcome members with a warm greeting and provide quality member service.
- Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
- Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
- Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
- Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
- Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness, capture leads, and assist with starting applications.
- Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
- Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services.
- Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
- Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
- Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
- Stand while assisting members; sitting is allowed during non-member-facing tasks.
- Occasionally unpack and store office or cleaning supplies.
- Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
- Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.
Required Qualifications
- Must be bilingual (English/Spanish).
- Must be outgoing, sales-focused, and enjoy speaking with people.
- Must love to help members, including prospective members through outreach and educational activities.
- Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
- Must have regular, reliable, and predictable attendance to support store operations.
- Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
- Ability to lift and/or move objects up to 25 pounds, as needed.
- Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
- Ability to organize and file paper documents.
AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE
- Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
- Accident coverage
- Paid Time Off
- 16 paid hours (VTO) to participate in volunteer activities each year
- Employee Assistance Fund (OEAF)
- 401(k) retirement savings
- Travel Assistance
- Paid Training
- Competitive pay, plus sales incentives $$$
- Growth opportunities
- Flexible schedules
- Opportunity to positively impact your community
The base hourly rate for this full-time position is $20.00 - $23.00.
Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.
Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.
We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.
California applicants can find a copy of Oportun's CCPA Notice here: https://oportun.com/privacy/california-privacy-notice/.
We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).
Tips for Finding J-1 Visa Sponsorship in Service & Sales Representative
Document your field-specific training objectives
Your J-1 Trainee or Intern program requires a formal Training or Internship Placement Plan. Outline measurable sales skills, customer service techniques, and market exposure goals tied specifically to Service and Sales Representative work before you approach host employers.
Target employers with existing exchange visitor programs
Retail chains, hospitality groups, and B2B sales organizations that have hosted J-1 participants before already understand DS-2019 paperwork and host responsibilities. Focus your search on companies with documented history of working alongside designated sponsors.
Search verified J-1-compatible roles on Migrate Mate
Use Migrate Mate to filter U.S. Service and Sales Representative positions at employers open to exchange visitors. Narrowing by role type saves time you'd otherwise spend cold-contacting companies unfamiliar with the J-1 Trainee or Intern process.
Confirm the two-year home residency requirement early
Some J-1 participants in Trainee and Intern categories face a two-year home-country residency requirement after their program ends. Check your DS-2019 and passport visa foil before accepting an offer, since this affects any future U.S. visa plans.
Align your offer letter with your training plan
Once an employer extends an offer, the job duties described in that letter must match the skills listed in your Training or Internship Placement Plan. Gaps between the two are a common reason designated sponsors delay or decline issuing the DS-2019.
Verify the host employer understands its compliance role
The hiring company acts as a host, not the visa sponsor. Before signing anything, confirm the employer knows they must supervise your training, maintain a safe environment, and cooperate with your designated sponsor's monitoring requirements throughout the program.
Service & Sales Representative J-1 Visa: Frequently Asked Questions
Which J-1 program category covers Service and Sales Representative roles?
Current students completing a degree program typically use the J-1 Intern category, which requires enrollment or graduation within the past 12 months. Early-career professionals with a degree and at least one year of relevant work experience use the J-1 Trainee category. Both categories apply to Service and Sales Representative positions, but your eligibility depends on where you are in your career when the program begins.
Who actually sponsors my J-1 visa for a Service and Sales Representative job?
Your J-1 visa sponsor is a U.S. Department of State-designated organization, such as Cultural Vistas, CIEE, or AIPT, not your hiring employer. The employer acts as your host and provides the hands-on training environment. The designated sponsor reviews your training plan, issues the DS-2019 form, and monitors compliance throughout your program. You need both a willing host employer and an approved designated sponsor before your program can begin.
How do I find host employers open to J-1 exchange visitors in sales and service?
Migrate Mate lets you search for U.S. Service and Sales Representative roles at employers that align with J-1 exchange visitor programs, saving you from cold-contacting companies that have no experience with the DS-2019 process. Retail, hospitality, and business-to-business sales environments tend to have the most familiarity with hosting J-1 Interns and Trainees, particularly in customer-facing and account management functions.
Can I switch host employers mid-program if the role changes?
Changing host employers during a J-1 program requires your designated sponsor's approval and typically means submitting a revised Training or Internship Placement Plan reflecting the new employer's role and supervision structure. The new position must still qualify under your original program category. Unauthorized transfers violate J-1 status requirements and can trigger program termination, so notify your designated sponsor before making any employment change.
Does a J-1 Service and Sales Representative role count toward the two-year home residency requirement?
The two-year home-country physical presence requirement applies to J-1 participants whose skills appear on the Exchange Visitor Skills List for their home country, or whose program was government-financed. Service and Sales Representative roles do not automatically trigger this requirement, but your DS-2019 visa foil will indicate whether it applies. Confirm your status with your designated sponsor before the program ends so you know how it affects future U.S. visa applications.