Lead Analyst Jobs in Austin, TX

LEAD TECHNICAL/BUSINESS SYSTEMS ANALYST
(Full Time, Salary, Exempt)

Requirements & Business Analysis

• Elicit, document, and validate business and technical requirements from stakeholders across the organization, translating ambiguous or high-level requests into clear, development-ready specifications.
• Analyze current-state processes, systems, and data flows to identify gaps, dependencies, and opportunities for automation or improvement.
• Create and maintain requirements artifacts (user stories, acceptance criteria, process flows, data mappings) that engineers can build against without further translation.
• Partner with engineers throughout development to clarify requirements and validate that delivered work matches the original business intent.
• Establish and maintain the team's requirements documentation standards and definition-of-ready criteria for work entering the backlog.

Backlog Ownership & Prioritization

• Own and maintain the team’s backlog, working with the Director to prioritize work against business value, technical dependencies, and team capacity.
• Facilitate backlog refinement sessions to ensure work items are clear, sized, and ready for development.
• Act as the primary point of contact for stakeholders regarding product requirements, priorities, and status; accept or reject completed work against defined acceptance criteria.
• Participate in Agile ceremonies (planning, standups, reviews, retrospectives), representing the business perspective and helping remove roadblocks for the team.
• Define and evolve the team's backlog management practices, including refinement cadence, prioritization framework, and definition of done.

Stakeholder Collaboration

• Build strong working relationships with business and technology partners across the organization to understand priorities and needs.
• Communicate progress, risks, and dependencies clearly to stakeholders and leadership.
• Coordinate with other product owners, analysts, and delivery teams to manage cross-team dependencies and avoid duplicated or conflicting work.
• Represent the team's requirements and delivery priorities in cross-team, vendor, and leadership discussions.

Delivery Support & Continuous Improvement

• Support user acceptance testing and validation activities, ensuring delivered work meets business requirements before release.
• Monitor delivered products for adoption and effectiveness, feeding findings and enhancement ideas back into the backlog.
• Maintain clear, current documentation of requirements, decisions, and process changes.
  Compliance & Governance
• Ensure requirements and delivered solutions align with applicable regulatory, security, and compliance requirements, including HIPAA, SOC 2, and insurance regulatory frameworks, escalating concerns as needed.
• Handle sensitive data and PII/PHI with appropriate care when working with requirements, samples, or test data.
  
• Compliance & Governance
• Ensure requirements and delivered solutions align with applicable regulatory, security, and compliance requirements, including HIPAA, SOC 2, and insurance regulatory frameworks, escalating concerns as needed.
• Handle sensitive data and PII/PHI with appropriate care when working with requirements, samples, or test data.

Qualifications:

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or an equivalent combination of education and relevant experience.
• 6+ years of experience in business/systems analysis, product ownership, or a similar hybrid role, ideally supporting a software engineering or platform team.
• Experience gathering and documenting requirements for technical products and translating them into development-ready work.
• Experience owning or contributing to a product backlog in an Agile environment.
• Experience delivering technology solutions within a regulated industry such as insurance, healthcare, or financial services.
• Experience working directly with a small, technical build team rather than a large program is a plus.

Competencies:

• Strong analytical and problem-solving skills.
• Excellent communication skills, able to translate fluently between business and technical audiences.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Ownership mentality — proactive in identifying and framing work, not just executing assigned tasks.
• Comfort operating with less structure and support than a larger team would provide.
• Comfortable making requirements and prioritization calls under ambiguity, without waiting for direction.

Technical Skills:

• Experience eliciting, documenting, and managing requirements for software products (user stories, acceptance criteria, process and data flow diagrams).
• Familiarity with Agile delivery practices and tools (e.g., Jira, Confluence).
• Enough working knowledge of technical concepts (APIs, data flows, system integrations) to translate business needs into development-ready specifications and communicate fluently with engineers.
• Comfort working directly with data (spreadsheets, basic queries, reporting tools) to support analysis and validate outcomes.

• Competitive salary and benefits, including 401(k), health insurance, and performance-based bonuses.
• Collaborative and fast-paced work environment.
• Professional development and growth opportunities within the finance and investment space.

• Competitive Salary & Target Bonus Program
• Retirement Savings – 401(k) with a company match
• Comprehensive Medical insurance through BlueCross BlueShield of Texas. Company-paid dental, vision, short-term & long-term disability, and life insurance.
• Work-Life Balance – This role offers 20+ days of PTO, 10 paid holidays, and paid volunteer time off.
• Flexible Work Options & Perks – Hybrid opportunity, wellness programs, and weekly paid lunch for onsite staff.
• Health Savings Accounts (HSA) & Flexible Spending Accounts (FSAs) – Includes a company match for HSAs.