Management and Program Assistant Jobs
Management and program assistant jobs are open across federal agencies, nonprofits, healthcare, and higher education, from entry-level to senior administrative roles, with specializations in budget coordination, records management, and project support. Find a role that fits below and apply directly.
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Showing 5 of 20,954+ Management and Program Assistant jobs
About Us
Founded in 1882, Matson (NYSE: MATX) is a leading provider of ocean transportation and logistics services. Matson provides a vital lifeline of ocean freight transportation services to the domestic, non-contiguous economies of Hawaii, Alaska, and Guam, and to other island economies in Micronesia. Matson also operates premium, expedited services from China to Long Beach, California, which includes cargo from other Asia origins, provides services to Okinawa, Japan, and the South Pacific, and operates an international export service from Alaska to Asia.
Matson Logistics extends the geographic reach of Matson's transportation network throughout North America and Asia. Its integrated logistics services include rail intermodal, highway brokerage, warehousing, freight consolidation, supply chain management, and freight forwarding to Alaska.
Matson is honored to be certified as a Great Place to Work. Learn more at www.matson.com.
About the Role
The Associate Director, Risk Management will establish and maintain a comprehensive understanding of the Company’s ocean transportation, stevedoring, logistics, and warehousing operations and develop strong partnerships across the organization to identify, quantify, manage, and monitor risk. This role provides leadership and oversight to claims personnel, directs the resolution of complex claims, and develops and implements strategies to improve claims management processes and overall risk outcomes. The Associate Director also supports the Director in advancing strategic risk management initiatives, leads select insurance placements, and conducts contract reviews to identify and address insurance, indemnification, and other risk-related considerations.
This is a hybrid position requiring onsite work at our Corporate Office in Walnut Creek, CA, three (3) days per week (Monday, Tuesday, and Thursday).
What you’ll do:
- Lead and develop claims and risk management personnel, establishing performance expectations and overseeing internal and external adjuster performance.
- Manage complex, high-severity, and disputed claims, including investigation, evaluation, negotiation, and resolution.
- Drive claims process improvements, leveraging technology, automation, and AI tools to enhance efficiency, accuracy, and performance.
- Analyze claims, loss trends, reserves, and performance data to identify risks and recommend improvements.
- Partner with Finance, actuaries, insurers, and brokers to support accurate claim and IBNR reserves, financial reporting, and insurance budgeting.
- Review and negotiate insurance, indemnification, claims, and risk-related provisions in contracts and leases.
- Ensure compliance with applicable insurance requirements, regulations, Company policies, and SOX controls.
- Conduct claims audits to ensure reserve adequacy, data integrity, documentation, and procedural consistency.
- Develop and maintain risk management procedures and controls, providing training as needed.
- Identify and evaluate opportunities to use AI, automation, and advanced analytics to improve risk identification, claims analysis, reporting, forecasting, and operational efficiency.
- Use approved AI tools to enhance research, data analysis, risk assessments, trend identification, scenario analysis, and management reporting.
- Support strategic risk management initiatives and insurance placements and perform other duties as assigned by the Director and Executive Vice President Chief Financial Officer.
You have these skills:
- Advanced knowledge of insurance policy interpretation, liability assessment, claims evaluation, and reserve setting.
- Strong technical expertise across multiple lines of property and casualty insurance coverage. Knowledge of marine and inland marine insurance is preferred but not required.
- Extensive experience with risk management information systems (RMIS), claims management systems, analytics platforms, and other technology used to track, analyze, and report claims and risk data.
- Demonstrated ability to interpret complex claims and risk data, identify trends and exposures, and translate findings into actionable risk management strategies.
And these qualifications:
- Bachelor’s degree in Risk Management, Finance, Business Administration, or a related field, or equivalent combination of education and experience. Master’s degree preferred.
- 7+ years of progressive experience in risk management, insurance, or complex claims management, including supervisory or leadership experience.
- Strong knowledge of property and casualty insurance claims administration, liability assessment, reserve setting, and insurance policy interpretation.
- Demonstrated experience managing complex and high-severity claims and working with insurers, brokers, adjusters, legal counsel, and other stakeholders.
- Experience with risk management information systems (RMIS), claims analytics, and data-driven reporting; familiarity with AI-enabled tools and process automation preferred.
- Strong analytical, negotiation, communication, and leadership skills, with the ability to manage multiple priorities and influence across functions.
- Commitment to ongoing professional development in marine insurance, including relevant coursework, industry training, and professional designations such as the Associate in Marine Insurance (AMIM). Candidates who do not currently hold a relevant professional designation will be expected to obtain one within one year of employment.
- Ability to travel to Company subsidiaries, industry conferences, and other business locations as needed, approximately four or more times per year.
Extra credit if you have:
- Marine, transportation, logistics, or inland marine insurance experience preferred, but not required.
- Professional designation such as ARM, CPCU, or CRM preferred.
The annual salary range is posted for this position in California. The salary offered will depend upon qualifications and other operational considerations.
At Matson, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions.
#MI
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Us
Founded in 1882, Matson (NYSE: MATX) is a leading provider of ocean transportation and logistics services. Matson provides a vital lifeline of ocean freight transportation services to the domestic, non-contiguous economies of Hawaii, Alaska, and Guam, and to other island economies in Micronesia. Matson also operates premium, expedited services from China to Long Beach, California, which includes cargo from other Asia origins, provides services to Okinawa, Japan, and the South Pacific, and operates an international export service from Alaska to Asia.
Matson Logistics extends the geographic reach of Matson's transportation network throughout North America and Asia. Its integrated logistics services include rail intermodal, highway brokerage, warehousing, freight consolidation, supply chain management, and freight forwarding to Alaska.
Matson is honored to be certified as a Great Place to Work. Learn more at www.matson.com.
About the Role
The Associate Director, Risk Management will establish and maintain a comprehensive understanding of the Company’s ocean transportation, stevedoring, logistics, and warehousing operations and develop strong partnerships across the organization to identify, quantify, manage, and monitor risk. This role provides leadership and oversight to claims personnel, directs the resolution of complex claims, and develops and implements strategies to improve claims management processes and overall risk outcomes. The Associate Director also supports the Director in advancing strategic risk management initiatives, leads select insurance placements, and conducts contract reviews to identify and address insurance, indemnification, and other risk-related considerations.
This is a hybrid position requiring onsite work at our Corporate Office in Walnut Creek, CA, three (3) days per week (Monday, Tuesday, and Thursday).
What you’ll do:
- Lead and develop claims and risk management personnel, establishing performance expectations and overseeing internal and external adjuster performance.
- Manage complex, high-severity, and disputed claims, including investigation, evaluation, negotiation, and resolution.
- Drive claims process improvements, leveraging technology, automation, and AI tools to enhance efficiency, accuracy, and performance.
- Analyze claims, loss trends, reserves, and performance data to identify risks and recommend improvements.
- Partner with Finance, actuaries, insurers, and brokers to support accurate claim and IBNR reserves, financial reporting, and insurance budgeting.
- Review and negotiate insurance, indemnification, claims, and risk-related provisions in contracts and leases.
- Ensure compliance with applicable insurance requirements, regulations, Company policies, and SOX controls.
- Conduct claims audits to ensure reserve adequacy, data integrity, documentation, and procedural consistency.
- Develop and maintain risk management procedures and controls, providing training as needed.
- Identify and evaluate opportunities to use AI, automation, and advanced analytics to improve risk identification, claims analysis, reporting, forecasting, and operational efficiency.
- Use approved AI tools to enhance research, data analysis, risk assessments, trend identification, scenario analysis, and management reporting.
- Support strategic risk management initiatives and insurance placements and perform other duties as assigned by the Director and Executive Vice President Chief Financial Officer.
You have these skills:
- Advanced knowledge of insurance policy interpretation, liability assessment, claims evaluation, and reserve setting.
- Strong technical expertise across multiple lines of property and casualty insurance coverage. Knowledge of marine and inland marine insurance is preferred but not required.
- Extensive experience with risk management information systems (RMIS), claims management systems, analytics platforms, and other technology used to track, analyze, and report claims and risk data.
- Demonstrated ability to interpret complex claims and risk data, identify trends and exposures, and translate findings into actionable risk management strategies.
And these qualifications:
- Bachelor’s degree in Risk Management, Finance, Business Administration, or a related field, or equivalent combination of education and experience. Master’s degree preferred.
- 7+ years of progressive experience in risk management, insurance, or complex claims management, including supervisory or leadership experience.
- Strong knowledge of property and casualty insurance claims administration, liability assessment, reserve setting, and insurance policy interpretation.
- Demonstrated experience managing complex and high-severity claims and working with insurers, brokers, adjusters, legal counsel, and other stakeholders.
- Experience with risk management information systems (RMIS), claims analytics, and data-driven reporting; familiarity with AI-enabled tools and process automation preferred.
- Strong analytical, negotiation, communication, and leadership skills, with the ability to manage multiple priorities and influence across functions.
- Commitment to ongoing professional development in marine insurance, including relevant coursework, industry training, and professional designations such as the Associate in Marine Insurance (AMIM). Candidates who do not currently hold a relevant professional designation will be expected to obtain one within one year of employment.
- Ability to travel to Company subsidiaries, industry conferences, and other business locations as needed, approximately four or more times per year.
Extra credit if you have:
- Marine, transportation, logistics, or inland marine insurance experience preferred, but not required.
- Professional designation such as ARM, CPCU, or CRM preferred.
The annual salary range is posted for this position in California. The salary offered will depend upon qualifications and other operational considerations.
At Matson, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions.
#MI
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Management and Program Assistant Jobs by Experience Level
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Find JobsManagement and Program Assistant Job Market
Who's Hiring
- Enterprise Mobility1,111
- JPMorganChase901
- CVS Health398
- Buckle272
- Capital One189
Top Industries Hiring
- Banking & Financial Services272
- Healthcare & Medical Services251
- Insurance230
- Technology & Software230
- Investment & Asset Management210
What Employers Look For
The qualifications that appear most often in management and program assistant jobs.
- Proficiency in Microsoft Office Suite, particularly Word, Excel, and Outlook
- Experience supporting administrative or program operations in a professional setting
- Strong written and verbal communication skills for internal and external correspondence
- Ability to manage multiple priorities, deadlines, and competing tasks simultaneously
- Familiarity with document management systems, databases, or records management procedures
- Associate or bachelor's degree in business administration, public administration, or a related field
Tips for Your Management and Program Assistant Job Search
Tailor your resume to federal formats
Many management and program assistant roles are federal or federally adjacent, so your resume needs to spell out hours per week and responsibilities in full sentences, not bullets. Generic corporate resumes get screened out before a human ever reads them.
Target postings by series and grade
Federal management and program assistant roles are often classified under specific occupational series. Learning to filter openings by series and pay grade lets you skip postings you're ineligible for and focus only on roles where your experience meets the stated requirements.
Apply early to roles that fit
Migrate Mate lists management and program assistant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight coordination over administrative tasks
Hiring managers for these roles are looking for evidence you can move a project forward across multiple stakeholders, not just calendar management. Reframe your experience around outcomes you coordinated, timelines you kept, and processes you improved.
Prepare for scenario-based interview questions
Expect questions built around specific situations, like how you handled a competing priority or resolved a gap in a process. Interviewers use these to assess judgment, not just task completion, so practice answers that show your reasoning, not just the result.
Follow up with a targeted thank-you note
After your interview, reference one specific topic you discussed, whether a program challenge, a workflow question, or a team goal. A generic thank-you reads as a formality, but a note that connects back to the conversation signals real engagement with the role.
Management and Program Assistant Jobs: Frequently Asked Questions
Which companies are hiring the most management and program assistants?
Enterprise Mobility, JPMorganChase, and CVS Health are hiring the most management and program assistants right now, with openings concentrated in New York, California, and Texas, based on current listings on Migrate Mate as of November 2026. Federal agencies and large nonprofits account for a significant share of active postings.
How many management and program assistant jobs are remote?
About 64% of management and program assistant openings are fully remote or hybrid as of November 2026, though availability varies widely by employer type. Roles focused on data entry, reporting coordination, and document review tend to offer the most remote flexibility, while positions tied to on-site operations or program delivery are more likely to require in-person presence.
How do you become a management and program assistant?
Start by building a foundation in administrative or program support through internships, volunteer work, or entry-level office roles. Develop proficiency in productivity and database tools commonly used in your target sector, whether federal, nonprofit, or healthcare. Tailor your resume to show coordination outcomes, then apply to openings that match your experience level and functional focus.
Can you get a management and program assistant job with little experience?
Yes, many entry-level management and program assistant roles are designed for candidates with limited professional experience, particularly in federal and nonprofit settings. Coursework in public or business administration, volunteer coordination, or any role where you managed schedules, communications, or records can substitute for direct work history if you frame it clearly in your application materials.
What does the management and program assistant interview process look like?
The process typically begins with an application review, followed by a phone or video screening focused on your administrative background and communication style. A second round often involves scenario or behavioral questions about how you handle competing priorities, stakeholder communication, or process gaps. Some employers, particularly in the federal sector, require a written assessment or structured panel interview as a final step.
Where can I find and apply to management and program assistant jobs?
You can find and apply to management and program assistant jobs on Migrate Mate, which lists current openings from across the United States. The listings cover roles in federal agencies, nonprofits, healthcare, and higher education at a range of experience levels. Find roles that fit your background and apply directly to each listing.
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Find roles that match your experience and apply in just a few clicks.
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