Membership Engagement Manager Jobs
Membership Engagement Manager jobs are open from entry-level coordinator to senior director across associations, nonprofits, professional societies, and membership-based organizations, with common specializations in retention strategy, community programming, and member communications. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 23+ Membership Engagement Manager jobs
Overview
The Membership Engagement Manager is responsible for strengthening member relationships, increasing engagement, improving retention, and growing the value of membership investments in the Missouri Chamber of Commerce and Industry.
This position serves as a primary relationship manager for existing members and ensures members understand, utilize, and recognize the value of their Chamber investment. The Manager develops and executes a comprehensive annual retention and engagement strategy, proactively identifies members at risk of cancellation, increases participation in Chamber programs and events, and identifies opportunities for membership upgrades.
Why join the Missouri Chamber team?
- You will work in a mission-focused, collaborative, and high-energy environment.
- You will enjoy opportunities for professional growth and development.
- You will build relationships with business leaders and professionals who drive economic progress statewide.
- You will have a direct hand in strengthening Missouri’s business climate.
What type of work will you do?
- Develop and execute an annual member retention strategy designed to achieve a 90% or greater annual retention rate.
- Develop and execute strategies to increase the value of existing membership investments such as upselling, foundation donations, sponsorship and other opportunities.
- Strategies for increasing participation in key Chamber events, including Capitol Insights, and Annual Awards Gala.
- Proactively engage members throughout the year utilizing the various means, resources and processes developed to achieve results.
- Serve as liaison for members during their visits to newly remodeled Missouri Chamber of Commerce headquarters- Fall 2027.
- Identify at-risk members based on investment level, engagement, industry, geography, payment history, and other relevant indicators.
- Maintain consistent relationships with members through phone calls, emails, virtual meetings.
- Conduct exit interviews with non-renew members to identify trends and opportunities for improvement.
- Review Accounts Receivable reports monthly and document appropriate retention and collection follow-up.
- Engagement strategies for small, mid-size, large, high-investment, and long-term members.
- Quarterly engagement themes aligned with Chamber priorities, including workforce, public policy, leadership, and economic competitiveness.
- Personalized engagement strategies for high-investment and long-term members.
- Recommendations for early renewal, automatic payment, or other strategies that could improve retention.
- Coordinate and execute the welcome onboarding materials for new members to ensure they feel welcome and apart of driving the state’s business mission forward.
What we are looking for?
- A natural relationship-builder with strong interpersonal and communication skills
- A self-starter that can proactively perform member outreach and follow-through
- Proven success in sales, business development, or membership recruitment
- A polished presenter with strong negotiation and closing abilities.
- A professional that thrives in a goal-driven environment with performance goals and measurable outcomes.
- Experience using CRM systems, Microsoft Office, and AI tools.
- Strong willingness to collaborate across teams in the organization.
- Understanding of the value of a statewide business advocacy organization
Pay: From $50,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Membership Engagement Manager Jobs by Experience Level
See All 23 Membership Engagement Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsMembership Engagement Manager Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in membership engagement manager jobs.
- Bachelor's degree in communications, marketing, nonprofit management, or a related field
- Experience managing member lifecycle programs including onboarding, engagement, and renewal
- Proficiency with CRM or association management systems for tracking member data
- Strong written communication skills for member newsletters, emails, and event materials
- Demonstrated ability to analyze engagement data and report on retention metrics
- Experience coordinating member events, webinars, or volunteer committees
Tips for Your Membership Engagement Manager Job Search
Quantify retention outcomes on your resume
Hiring managers for membership engagement roles want to see renewal rates, lapsed-member win-back numbers, or event attendance growth you influenced. Replace vague bullets like 'managed member outreach' with specific outcomes tied to your programs or campaigns.
Tailor your resume to association type
A trade association, a professional society, and a nonprofit membership org each care about different metrics. Read each job posting for language around dues revenue, credentialing, or advocacy, then mirror that language in your resume's summary and bullets.
Apply early to roles that fit
Migrate Mate lists membership engagement manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight your CRM and AMS platform fluency
Many postings screen for experience with association management systems alongside standard CRMs. If you've used platforms like these, name them explicitly rather than burying them under a generic 'database management' phrase, so your application clears keyword filters.
Prepare a member-journey example for interviews
Interviewers frequently ask you to walk through how you've improved the experience from onboarding to renewal. Rehearse a specific story with a clear before-and-after, naming the touchpoints you redesigned and the engagement signal you used to measure improvement.
Negotiate for professional development benefits
Membership organizations often have limited salary flexibility but can offer conference attendance, credentialing exam reimbursement, or CAE exam support. When negotiating, ask specifically about these because they directly advance your standing in the field.
Membership Engagement Manager Jobs: Frequently Asked Questions
Which companies are hiring the most membership engagement managers?
The companies hiring the most membership engagement managers right now include YMCA Of Greater Seattle, YMCA, and Focus Chiropractic, with the largest share of openings in Washington, New York, and North Carolina, based on current listings on Migrate Mate as of November 2026. Trade associations, professional societies, and national nonprofits tend to post the most consistently throughout the year.
How many membership engagement manager jobs are remote?
About 31% of membership engagement manager openings are fully remote or hybrid as of November 2026, reflecting how much of the work centers on digital communication and virtual programming. Roles focused on email campaigns, online community management, and virtual event coordination are the most likely to be offered with location flexibility.
How do you become a membership engagement manager?
Start by building experience in member services, event coordination, or nonprofit communications at an association or membership organization. Develop fluency with CRM and association management systems, since most employers screen for these. As you advance, take on ownership of retention campaigns or onboarding programs to demonstrate strategic impact. Earning a Certified Association Executive credential strengthens your candidacy for senior roles.
Can you get a membership engagement manager job with little experience?
Yes, especially if you frame adjacent experience accurately. Volunteer coordination, event planning, alumni relations, or customer success roles all build transferable skills in relationship management and communication. Emphasize any work where you tracked participation, re-engaged lapsed contacts, or managed a community of people with a shared purpose. Entry-level coordinator titles are a common path into the function.
What does the membership engagement manager interview process look like?
Most processes include an initial phone screen with HR, followed by a panel or video interview with the membership team and a director. Expect behavioral questions about member retention strategies, difficult member interactions, and how you've used data to adjust a program. Some organizations ask for a brief writing sample or a short presentation on how you would approach a specific engagement challenge.
Where can I find and apply to membership engagement manager jobs?
You can find and apply to membership engagement manager jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your background and preferences, and apply directly to each listing that fits.
See All 23 Membership Engagement Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs