NOC Operator Jobs
NOC Operator jobs are open across telecommunications, managed service providers, healthcare IT, and financial services, from entry-level monitoring roles to senior network operations and NOC team lead positions, with specializations in network monitoring, incident response, and infrastructure support. See the openings below and apply to the ones that match your experience.
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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a NOC Analyst (Mid-Level) to join our team in Springfield, Virginia (US-VA), United States (US).
Job Summary:
Help ensure the continuous availability and performance of our client's enterprise network infrastructure. You'll perform advanced network monitoring, troubleshoot complex connectivity and performance issues, support incident resolution, and coordinate restoration efforts across geographically distributed environments. This role offers the opportunity to work with enterprise-scale networking technologies while directly supporting the operational resilience of critical security systems. Provide Tier 2 investigation and resolution of enterprise LAN/WAN incidents, restoring network services and sustaining network operational performance.
Job Duties:
- Diagnose enterprise LAN/WAN, routing/switching, firewall, VPN, connectivity, and circuit failures using monitoring telemetry, logs, and troubleshooting tools.
- Investigate capacity, latency, packet loss, interface errors, path instability, and other incidents; execute authorized restoration procedures.
- Coordinate service restoration with infrastructure teams, telecommunications providers, cloud operations, and external vendors.
- Track incident lifecycle, technical findings, workarounds, root-cause inputs, and restoration steps in ServiceNow or comparable ITSM tools.
- Escalate specialized engineering issues while supporting junior analyst coaching, shift coordination, and effective operational handoffs.
- Implement preapproved operational changes where authorized and comply with formal change/configuration management and security processes.
- Minimum 6 years of enterprise NOC, network operations, troubleshooting, or incident restoration experience.
- Active network or cybersecurity certification such as Cisco CCNA, CompTIA Network+, CompTIA Security+ CE, Juniper JNCIA, or equivalent qualification validated against the assigned 8140 work role.
- Ability to work on-site in Springfield, VA, including rotating shifts, nights, weekends, and federal holidays as needed to support 24x7x365 operations.
- Active Top Secret Security Clearance
- Strong TCP/IP, BGP/OSPF fundamentals, VLANs, routing/switching, DNS/DHCP, firewalls, VPNs, load balancing, and packet-level troubleshooting.
- Experience in geographically distributed enterprise operations, circuit-provider escalations, cloud connectivity, Cisco/Juniper networks, and ServiceNow.
- Clear written and verbal communication, accurate ticket documentation, adherence to standard operating procedures, and effective coordination during time-sensitive incidents.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a NOC Analyst (Mid-Level) to join our team in Springfield, Virginia (US-VA), United States (US).
Job Summary:
Help ensure the continuous availability and performance of our client's enterprise network infrastructure. You'll perform advanced network monitoring, troubleshoot complex connectivity and performance issues, support incident resolution, and coordinate restoration efforts across geographically distributed environments. This role offers the opportunity to work with enterprise-scale networking technologies while directly supporting the operational resilience of critical security systems. Provide Tier 2 investigation and resolution of enterprise LAN/WAN incidents, restoring network services and sustaining network operational performance.
Job Duties:
- Diagnose enterprise LAN/WAN, routing/switching, firewall, VPN, connectivity, and circuit failures using monitoring telemetry, logs, and troubleshooting tools.
- Investigate capacity, latency, packet loss, interface errors, path instability, and other incidents; execute authorized restoration procedures.
- Coordinate service restoration with infrastructure teams, telecommunications providers, cloud operations, and external vendors.
- Track incident lifecycle, technical findings, workarounds, root-cause inputs, and restoration steps in ServiceNow or comparable ITSM tools.
- Escalate specialized engineering issues while supporting junior analyst coaching, shift coordination, and effective operational handoffs.
- Implement preapproved operational changes where authorized and comply with formal change/configuration management and security processes.
- Minimum 6 years of enterprise NOC, network operations, troubleshooting, or incident restoration experience.
- Active network or cybersecurity certification such as Cisco CCNA, CompTIA Network+, CompTIA Security+ CE, Juniper JNCIA, or equivalent qualification validated against the assigned 8140 work role.
- Ability to work on-site in Springfield, VA, including rotating shifts, nights, weekends, and federal holidays as needed to support 24x7x365 operations.
- Active Top Secret Security Clearance
- Strong TCP/IP, BGP/OSPF fundamentals, VLANs, routing/switching, DNS/DHCP, firewalls, VPNs, load balancing, and packet-level troubleshooting.
- Experience in geographically distributed enterprise operations, circuit-provider escalations, cloud connectivity, Cisco/Juniper networks, and ServiceNow.
- Clear written and verbal communication, accurate ticket documentation, adherence to standard operating procedures, and effective coordination during time-sensitive incidents.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NOC Operator Jobs by Experience Level
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Find NOC Operator JobsNOC Operator Job Market
Who's Hiring
Top Industries Hiring
- Electronics & Hardware
- Technology & Software
- Education
- Healthcare & Medical Services
- Telecommunications
What Employers Look For
The qualifications that appear most often in NOC operator jobs.
- Experience with network monitoring tools such as SolarWinds, Nagios, or PRTG
- Ability to work rotating shifts including nights, weekends, and holidays
- CompTIA Network+ or equivalent networking certification
- Familiarity with ITIL ticketing processes and incident escalation procedures
- Associate degree or higher in information technology, networking, or a related field
- Strong written communication skills for creating accurate incident reports and runbooks
Tips for Your NOC Operator Job Search
Tailor your resume for NOC tools
List the specific monitoring platforms you've used, such as SolarWinds, Nagios, or PRTG, and pair each with a concrete outcome like reduced mean time to resolution. Hiring managers scan for tool familiarity before anything else.
Highlight shift coverage on your resume
NOC roles run around the clock, so calling out your experience with overnight, weekend, or rotating shifts removes a common recruiter concern. Add it as a line in your summary or under each relevant role.
Filter openings by shift and tier level
NOC postings often specify Tier 1, Tier 2, or Tier 3 support levels and shift requirements. Applying only to listings that match your current tier prevents wasted applications and ensures the day-to-day scope fits your skills.
Apply early to roles that fit
Migrate Mate lists noc operator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers frequently walk through a simulated outage and ask how you'd escalate it. Practice describing your exact process from alert detection through ticket creation, escalation decision, and stakeholder notification using a real incident you've handled.
Negotiate schedule before accepting an offer
Shift differential pay, rotation schedules, and on-call obligations vary widely between employers. Confirm those details during the offer stage, not after you start, so you can compare the full compensation picture accurately.
NOC Operator Jobs: Frequently Asked Questions
Which companies are hiring the most noc operators?
Leidos, Eventide, and Cheer Home Care are hiring the most noc operators right now, with openings concentrated in California, Wisconsin, and Arizona, based on current listings on Migrate Mate as of November 2026. Managed service providers and large telecommunications carriers consistently post the highest volumes of noc operator openings nationwide.
How many noc operator jobs are remote?
About 16% of noc operator openings are fully remote or hybrid as of November 2026, though fully on-site roles remain common because many employers require physical access to data center equipment. Remote opportunities are most prevalent in Tier 1 alert monitoring and ticketing roles where hands-on hardware intervention is not required.
How do you become a noc operator?
Start by earning a foundational networking certification such as CompTIA Network+ to demonstrate core knowledge of TCP/IP, routing, and switching. Gain hands-on exposure through help desk or desktop support roles, then target entry-level NOC positions at managed service providers where you'll work across multiple client environments. Build familiarity with at least one monitoring platform and practice documenting incidents clearly.
Can you get hired as a noc operator with little or no experience?
Yes, many employers hire candidates with limited direct NOC experience if they hold a networking certification and have a background in help desk or IT support. Home lab projects that demonstrate you can configure and monitor network devices help close the gap. Smaller managed service providers are often the most accessible entry point because they value versatility over deep specialization.
What does the noc operator interview process look like?
Most employers start with a phone screen covering your familiarity with networking fundamentals and monitoring tools. A technical interview or scenario exercise typically follows, where you walk through how you'd respond to a simulated alert or outage. Some employers add a final interview with a NOC manager or operations lead to assess how you communicate under pressure and document incidents.
Where can I find and apply to noc operator jobs?
You can find and apply to noc operator jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level, shift availability, and technology stack, then apply directly to each listing that fits.
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