Onboarding Associate Jobs
Onboarding Associate jobs are open across HR services, fintech, healthtech, and enterprise software companies, with specializations in employee onboarding, client onboarding, and program coordination, at every level from entry-level to senior associate. Find a role that fits below and apply directly.
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Small Business Acquisitions and Onboarding, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
The Small Business Acquisitions and Onboarding team is responsible for helping small businesses become a Chase for Business customer, delivering seamless account opening experiences in digital channels and in the branch. This is a hands-on designer role, responsible for execution across each step of the product design lifecycle.
Job responsibilities
- Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
- Apply systems thinking to understand how user experiences connect across channels, products, and operational workflows; identify dependencies, handoffs, and key constraints.
Use AI-assisted design and prototyping tools to rapidly explore and refine concepts, flows, and prototypes; critically evaluate generated outputs for usability, accessibility, feasibility, and alignment with user needs and product requirements.
- Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
- Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
- Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
- Communicate design decisions through clear narratives and artifacts (flows, wireframes, prototypes); participate in critiques and working sessions to incorporate feedback. Work collaboratively and contribute to the success of a multidisciplinary team
-
Required qualifications, capabilities, and skills
- 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
- Proven ability to create visually appealing and functional designs using industry-standard tools, including AI-assisted tools (e.g., Figma & Figma Make, Claude Code & Claude Design)
- Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
- Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
- Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
- Proven ability to understand how technological constraints inform designs Previous experience delivering and shipping product
Preferred qualifications, capabilities, and skills
- Experience creating journey maps and service blueprints
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Small Business Acquisitions and Onboarding, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
The Small Business Acquisitions and Onboarding team is responsible for helping small businesses become a Chase for Business customer, delivering seamless account opening experiences in digital channels and in the branch. This is a hands-on designer role, responsible for execution across each step of the product design lifecycle.
Job responsibilities
- Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
- Apply systems thinking to understand how user experiences connect across channels, products, and operational workflows; identify dependencies, handoffs, and key constraints.
Use AI-assisted design and prototyping tools to rapidly explore and refine concepts, flows, and prototypes; critically evaluate generated outputs for usability, accessibility, feasibility, and alignment with user needs and product requirements.
- Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
- Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
- Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
- Communicate design decisions through clear narratives and artifacts (flows, wireframes, prototypes); participate in critiques and working sessions to incorporate feedback. Work collaboratively and contribute to the success of a multidisciplinary team
-
Required qualifications, capabilities, and skills
- 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
- Proven ability to create visually appealing and functional designs using industry-standard tools, including AI-assisted tools (e.g., Figma & Figma Make, Claude Code & Claude Design)
- Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
- Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
- Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
- Proven ability to understand how technological constraints inform designs Previous experience delivering and shipping product
Preferred qualifications, capabilities, and skills
- Experience creating journey maps and service blueprints
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
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Find Onboarding Associate JobsOnboarding Associate Job Market
Who's Hiring
- JPMorganChase10
- Gartner2
- Clear Street2
- Standish Management2
- Away1
What Employers Look For
The qualifications that appear most often in onboarding associate jobs.
- 1-3 years of experience in HR, onboarding coordination, or program administration
- Proficiency with HRIS platforms and applicant tracking systems
- Strong written and verbal communication skills for cross-functional coordination
- Familiarity with I-9 and new-hire compliance documentation processes
- Associate or bachelor's degree in HR, business administration, or a related field
- Experience managing multiple onboarding tasks or new-hire cohorts simultaneously
Tips for Your Onboarding Associate Job Search
Tailor your resume to onboarding workflows
Highlight specific processes you've owned, such as I-9 verification coordination, new-hire orientation scheduling, or HRIS data entry. Generic HR experience blends into the background. Quantify completions or cycle times wherever your experience supports it.
Distinguish employee from client onboarding roles
These two tracks look similar but require different stories. Employee onboarding roles want HR compliance and coordination experience. Client onboarding roles want CRM fluency and implementation support. Read each posting carefully and reframe your resume accordingly.
Apply early to roles that fit
Migrate Mate lists onboarding associate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Show proficiency with onboarding-specific tools
Employers expect you to name the platforms you've used. If your experience includes ATS administration, HRIS systems, or onboarding automation tools, list them explicitly in your resume's skills section, not buried in job descriptions.
Prepare a scenario answer about process gaps
Interviewers for onboarding roles almost always ask how you've handled a broken process or a new hire who fell through the cracks. Prepare one concrete example with the problem, your intervention, and the outcome before your first screening call.
Negotiate start date and ramp expectations upfront
Onboarding associates are often hired mid-cycle with immediate needs. If you're wrapping up another role, clarify your availability early in the process. Waiting until an offer to surface a delayed start creates friction and can cost you the position.
Onboarding Associate Jobs: Frequently Asked Questions
Which companies are hiring the most onboarding associates?
The companies hiring the most onboarding associates right now include JPMorganChase, Gartner, and Clear Street, with the largest share of openings in Texas, New York, and Florida, based on current listings on Migrate Mate as of November 2026. Demand is especially strong at mid-size companies scaling their HR or customer success operations.
How many onboarding associate jobs are remote?
About 100% of onboarding associate openings are fully remote or hybrid as of November 2026, with remote availability concentrated in client onboarding and program coordination sub-roles. Employee onboarding positions tied to in-person new-hire orientation tend to require on-site or hybrid schedules more often than client-facing tracks.
How do you become an onboarding associate?
Start by building experience in HR coordination, administrative support, or customer success roles where you manage processes and communicate across teams. Get comfortable with HRIS platforms and documentation workflows. Pursue an associate or bachelor's degree in HR or business if you don't have one. Then target entry-level onboarding coordinator or HR associate postings and demonstrate process ownership in your application materials.
Can you get an onboarding associate job with little experience?
Yes, many employers hire onboarding associates at the entry level if you show strong organizational skills and familiarity with HR or customer coordination processes. Internships, administrative assistant roles, or volunteer coordination experience all translate well. Focus your resume on tasks where you managed checklists, communicated with multiple stakeholders, or tracked completion of multi-step processes.
What does the onboarding associate interview process look like?
Most onboarding associate interviews run two to three stages. A recruiter screening covers your background and availability. A hiring manager conversation digs into your process experience and how you handle competing priorities or compliance gaps. Some employers add a practical exercise, such as drafting an onboarding checklist or responding to a simulated new-hire scenario, before extending an offer.
Where can I find and apply to onboarding associate jobs?
You can find and apply to onboarding associate jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and location preferences, then apply directly to each one that fits.
See All 23 Onboarding Associate Jobs
Find roles that match your experience and apply in just a few clicks.
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