Onboarding Lead Jobs in Michigan

Datta Corporation’s (dba McDonald's) Restaurant Onboarding & Orientation Specialist

Job Description (with Centralized Orientation)

Position Summary

The Onboarding & Orientation Specialist is responsible for delivering a consistent, high‑quality new hire experience across all restaurant locations through a structured Centralized Orientation process. This role oversees the full onboarding lifecycle—from offer acceptance through the first 30–90 days—to ensure every new employee is properly welcomed, trained, equipped, and integrated into the McDonald’s culture. The Specialist partners closely with Operations, HR, Training, and Restaurant Leadership to maintain compliance, drive retention, and support strong talent development pipelines.

Key Responsibilities

Centralized Orientation Management

• Lead and facilitate Centralized Orientation sessions for all new hires across multiple restaurant locations.
• Ensure each session follows a consistent, standardized flow including onboarding paperwork, I‑9 verification, Lifelenz merging, safety/security training, food safety modules, hospitality training modules, Safe and Respectful Workplace and Workplace Violence training modules and restaurant expectations.
• Coordinate with Operations to confirm attendance and ensure new hires arrive ready for orientation (I9 identification, work permit for all minors, proper work pants and shoes).
• Maintain a professional, welcoming environment that reflects McDonald’s culture and sets clear expectations for success.

New Hire Onboarding

• Manage all onboarding steps prior to orientation, including communication with new hires, scheduling, and system setup. (2 week training schedule, Lifelenz and arch id set up)
• Verify completion of all required documents and compliance materials before the employee begins work. (onboarding and I9)
• Ensure new hires understand next steps after orientation, including training timelines, uniform expectations, and first‑shift scheduling.

Employee Experience & Engagement

• Serve as the primary point of contact for new hires during their first 30–90 days, ensuring they feel supported and connected.
• Provide clear communication and guidance to help new employees transition smoothly from orientation to in‑store training.
• Reinforce McDonald’s culture, expectations, and opportunities for growth.

Qualifications

• Experience in HR, onboarding, training, or restaurant operations (McDonald’s experience strongly preferred).
• Strong communication and facilitation skills, with the ability to lead group orientation sessions confidently.
• High attention to detail and strong organizational skills.
• Ability to manage multiple priorities across multiple restaurant locations.
• Proficiency with Lifelenz, Trust, CAMPUS, and Microsoft Office.
• Commitment to confidentiality, professionalism, and a positive employee experience.

Key Competencies

• Facilitation & Presentation – Leads engaging, organized Centralized Orientation sessions.
• Organization & Planning – Manages multiple onboarding workflows with accuracy.
• Collaboration – Works effectively with GMs, HR, and Operations.
• Communication – Clear, friendly, and professional verbal and written communication.
• Problem‑Solving – Quickly resolves onboarding issues, system errors, and training gaps.
• Adaptability – Thrives in a fast‑paced, multi‑location environment.

Impact of the Role

A strong Onboarding & Orientation Specialist ensures every new hire begins with clarity, confidence, and a positive connection to the McDonald’s brand. Through Centralized Orientation, this role strengthens consistency, improves compliance, reduces turnover, and supports a reliable talent pipeline across all restaurant locations.

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Tuition reimbursement

Work Location: In person