Operational Excellence Specialist Jobs
Operational Excellence Specialist jobs are open across manufacturing, healthcare, financial services, logistics, and utilities, from entry-level analyst to senior and principal roles, with specializations in Lean, Six Sigma, and continuous improvement program management. See the openings below and apply to the ones that match your experience.
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Showing 5 of 496+ Operational Excellence Specialist jobs
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Position Summary:
As Operational Excellence Director you will lead Facilities Management operations and strategic account management for a significant Soft service portfolio. You will lead senior managers to drive execution against set strategies and business objectives. You will manage ABM strategic performance at ABM serviced account locations across multiple locations.
Key Responsibilities:
- Manages and drives Operational Excellence for the organization’s services and maintains relationships to retain and expand existing strategic accounts.
- Responsible for process review, simplification and implementation to the operational team.
- Collaborate on strategies to reduce operational costs and then drives that strategy to the field delivery team.
- Leads on system and Team Connect development strategy, Amazon systems - WeCan.
- Responsible for creating reports, customer cleaning logs, trackers and converting data to trends and intelligence for the account team to make decisions on.
- Identifies innovation opportunities and co-ordinate trial and rollout programs.
- Supports with special customer projects, trials and requests.
- Responsible for significant key partner relationship management and development.
- Supports Client-facing Business Reviews with peers on account leadership team.
- Typically acts as a point of contact or gatekeeper between strategic account and field operations.
- May select, develop and evaluate personnel to ensure the efficient operation of the function/unit.
- Leads business data analytics, AI strategy and tech innovations and enhancement
Qualities:
- Commits to meeting the expectations and requirements of internal and external stakeholders; acts with stakeholders in mind; values importance of providing high-quality customer service.
- Uses analysis, wisdom, experience, and logical methods to make good decisions and solve difficult problems with effective solutions; appropriately incorporates multiple inputs to establish shared ownership and effective action.
- Communicating effectively with a wide range of individuals in written, oral and interpersonal form, including management and other internal and external business contacts.
- Ability to persuade, market and sell new ideas based on culture, audience, and business needs.
- Staying organized and paying attention to detail in a fast-paced environment.
- Connecting with employees, stakeholders, and community partners at all levels, and building strong relationships.
Objectives & Key Results:
Service Delivery
- Contribute to client-facing Weekly, Monthly and Quarterly Business Reviews with peers on account leadership team
- Foster strong client relationships in procurement
- Financial Management
- Deliver 2% year-over-year account efficiency savings
- People management:
- Up to five (5) first line reports at head of projects/lead analyst level
- 2 indirect reports at analyst level
- Identify and develop future leaders in preparation for significant year-over-year portfolio growth
Minimum Requirements
- Bachelor’s degree in Business or a related field, or ten years related experience.
- HS diploma, GED, or equivalent required.
- Minimum of five (5) years leadership experience in project and/or service management in Facilities Management.
- Senior level management experience and/or experience running large geographic / multi-client market areas.
- Proven experience managing Projects and Service personnel.
- Experience in complex projects involving multiple subcontractors with multiple month schedules.
- Experience in managing a Service business.
- Experience working with and understanding profit and loss financial statements, project costing, and contract profitability.
- Ability to write reports, business correspondence, and procedure manuals, effectively present information, and respond to questions from top management, customers, and service personnel.
- Proficiency in office equipment and Microsoft Office tools including Word, Excel, Outlook, PowerPoint, and specialized tools like Microsoft Project — with both basic and advanced skills
- Ability to travel up to 40% within assigned market
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Position Summary:
As Operational Excellence Director you will lead Facilities Management operations and strategic account management for a significant Soft service portfolio. You will lead senior managers to drive execution against set strategies and business objectives. You will manage ABM strategic performance at ABM serviced account locations across multiple locations.
Key Responsibilities:
- Manages and drives Operational Excellence for the organization’s services and maintains relationships to retain and expand existing strategic accounts.
- Responsible for process review, simplification and implementation to the operational team.
- Collaborate on strategies to reduce operational costs and then drives that strategy to the field delivery team.
- Leads on system and Team Connect development strategy, Amazon systems - WeCan.
- Responsible for creating reports, customer cleaning logs, trackers and converting data to trends and intelligence for the account team to make decisions on.
- Identifies innovation opportunities and co-ordinate trial and rollout programs.
- Supports with special customer projects, trials and requests.
- Responsible for significant key partner relationship management and development.
- Supports Client-facing Business Reviews with peers on account leadership team.
- Typically acts as a point of contact or gatekeeper between strategic account and field operations.
- May select, develop and evaluate personnel to ensure the efficient operation of the function/unit.
- Leads business data analytics, AI strategy and tech innovations and enhancement
Qualities:
- Commits to meeting the expectations and requirements of internal and external stakeholders; acts with stakeholders in mind; values importance of providing high-quality customer service.
- Uses analysis, wisdom, experience, and logical methods to make good decisions and solve difficult problems with effective solutions; appropriately incorporates multiple inputs to establish shared ownership and effective action.
- Communicating effectively with a wide range of individuals in written, oral and interpersonal form, including management and other internal and external business contacts.
- Ability to persuade, market and sell new ideas based on culture, audience, and business needs.
- Staying organized and paying attention to detail in a fast-paced environment.
- Connecting with employees, stakeholders, and community partners at all levels, and building strong relationships.
Objectives & Key Results:
Service Delivery
- Contribute to client-facing Weekly, Monthly and Quarterly Business Reviews with peers on account leadership team
- Foster strong client relationships in procurement
- Financial Management
- Deliver 2% year-over-year account efficiency savings
- People management:
- Up to five (5) first line reports at head of projects/lead analyst level
- 2 indirect reports at analyst level
- Identify and develop future leaders in preparation for significant year-over-year portfolio growth
Minimum Requirements
- Bachelor’s degree in Business or a related field, or ten years related experience.
- HS diploma, GED, or equivalent required.
- Minimum of five (5) years leadership experience in project and/or service management in Facilities Management.
- Senior level management experience and/or experience running large geographic / multi-client market areas.
- Proven experience managing Projects and Service personnel.
- Experience in complex projects involving multiple subcontractors with multiple month schedules.
- Experience in managing a Service business.
- Experience working with and understanding profit and loss financial statements, project costing, and contract profitability.
- Ability to write reports, business correspondence, and procedure manuals, effectively present information, and respond to questions from top management, customers, and service personnel.
- Proficiency in office equipment and Microsoft Office tools including Word, Excel, Outlook, PowerPoint, and specialized tools like Microsoft Project — with both basic and advanced skills
- Ability to travel up to 40% within assigned market
Operational Excellence Specialist Jobs by Experience Level
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Find JobsOperational Excellence Specialist Job Market
Who's Hiring
- Augmentis218A
- Divert9
- Trivium Packaging6
- Guardian Industries6
- Penske Truck Leasing6
Top Industries Hiring
- Manufacturing
- Healthcare & Medical Services
- Insurance
- Biotechnology & Pharmaceuticals
- Retail
What Employers Look For
The qualifications that appear most often in operational excellence specialist jobs.
- Lean Six Sigma Green Belt or Black Belt certification
- Demonstrated experience leading cross-functional process improvement projects
- Proficiency with process mapping tools such as value stream mapping and SIPOC
- Bachelor's degree in engineering, business, operations management, or a related field
- Ability to analyze operational data using Excel, Minitab, or similar statistical tools
- Strong facilitation and change management skills for engaging frontline and leadership stakeholders
Tips for Your Operational Excellence Specialist Job Search
Quantify process improvement results on your resume
Hiring managers for operational excellence roles want to see measurable outcomes, not just methodology. Replace phrases like 'improved efficiency' with the cycle time reduction, defect rate drop, or cost savings you drove, even if the number is an estimate.
List your certifications above your job titles
Lean Six Sigma belt levels, PMP, and ASQ certifications are often the first filter recruiters apply. Putting them in a prominent summary section rather than buried in education makes them visible before anyone reads your experience.
Apply early to roles that fit
Migrate Mate lists operational excellence specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by industry vertical
Operational excellence work differs sharply between discrete manufacturing, healthcare operations, and financial services. Target postings in the vertical where your improvement projects happened, since interviewers will probe industry-specific constraints and regulatory environments.
Prepare a structured project walkthrough for interviews
Most operational excellence interviews include at least one deep-dive on a past improvement initiative. Practice a concise story that covers the problem statement, tools used, stakeholders managed, and the verified result, keeping it under three minutes.
Negotiate scope alongside compensation
Operational excellence specialists often have more room to negotiate project portfolio, reporting structure, and cross-functional access than base pay alone. Clarify what improvement initiatives you will own before accepting, since scope determines your ability to build impact and move up.
Operational Excellence Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most operational excellence specialists?
Augmentis, Divert, and Trivium Packaging are hiring the most operational excellence specialists right now, with openings concentrated in Texas, California, and Michigan, based on current listings on Migrate Mate as of November 2026. Industries with the highest volume include manufacturing, healthcare systems, and large-scale logistics operations.
How many operational excellence specialist jobs are remote?
About 69% of operational excellence specialist openings are fully remote or hybrid as of November 2026, though the share varies significantly by industry. Roles focused on data analysis, program management, and continuous improvement coaching tend to offer the most location flexibility, while positions tied to plant floors or clinical operations typically require on-site presence.
How do you become an operational excellence specialist?
Start by building a foundation in process improvement methodologies, specifically Lean and Six Sigma, through a formal belt certification program. Gain hands-on project experience in a coordinator or analyst role within manufacturing, healthcare, or operations. Develop skills in data analysis, facilitation, and change management, then pursue increasingly complex cross-functional improvement initiatives to build a portfolio of measurable results.
Can you get an operational excellence specialist job with little experience?
Yes, entry-level operational excellence roles exist, particularly at large manufacturers, hospital systems, and logistics companies that run structured continuous improvement programs. Focus on earning at least a Lean Six Sigma Green Belt, completing a capstone project with documented results, and applying to coordinator or associate-level postings that explicitly mention mentorship or rotational components.
What does the operational excellence specialist interview process look like?
Most processes include an initial screening call, a structured behavioral interview focused on past improvement projects, and a technical round where you walk through a real or hypothetical process analysis. Some employers add a case study or a whiteboard exercise asking you to map a process and identify waste. Final rounds often involve meeting operational leaders who will be your internal clients.
Where can I find and apply to operational excellence specialist jobs?
You can find and apply to operational excellence specialist jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background, certification level, and preferred location, then apply directly to each listing that fits.
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