Entry Level Operations Consultant Jobs

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Managing Consultant, Advisors & Consulting Services, Marketing (Events Focus)

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard.

Roles and Responsibilities
Client Impact

• Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements with projects focused on event and experiential marketing
• Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data
• Manage working relationship with client managers, and act as trusted and reliable partner
• Tailor event timelines and deliverables to the goals and objectives of a variety of clients

Team Collaboration & Culture

• Develop sound business recommendations and deliver effective client presentations
• Plan, organize, and structure own work and that of junior project delivery consultants to execute successful events, generate marketing strategies and insights, and prepare presentations
• Lead team and external meetings, and lead or co-lead project management
• Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firm's intellectual capital and solution development
• Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

Qualifications
Basic qualifications

• Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: direct response marketing, marketing content, digital and social media campaigns digital customer experience, digital marketing, end-to-end product launch, offline marketing activities/campaigns, media management and planning
• Experience working with experiential marketing agencies including event logistics
• Experience managing tasks or workstreams in a collaborative team environment with third parties
• Experience managing clients or internal stakeholders, and vendors
• Experience developing marketing materials including training and promotional from strategic content to delivery
• Strong interpersonal, organizational and project management skills and highly detail-oriented
• Problem solving and user centric mentality, bringing creative solutions to complex challenges
• Advanced Word, Excel, and PowerPoint skills
• Ability to perform multiple tasks with multiple clients in a deadline-driven environment
• Ability to work in a fast-paced, high-traffic environment and maintain a can-do, proactive attitude
• Ability to seamlessly pivot and redirect a team to deliver with short turnaround times
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
• Attend events and conferences if required; on occasion, work hours will likely be outside a typical business day and travel may be required

Preferred qualifications

• Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, video making (e.g., scripting, storyboard, and content), usability labs and experience research, print production management
• Experience with data visualization tools (e.g., Tableau, Power BI)
• Experience developing and implementing solutions and measuring impact on clients' business
• Experience managing tasks or workstreams in a collaborative team environment with third parties
• Experience coaching junior delivery consultants
• Relevant industry expertise and/or experience in product, sales, or marketing technology
• MBA or master’s degree with specialization in marketing or digital (not required), a plus

Base Salary Range: 118,000.00 - 176,000.00 USD Annual

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.