Operations Jobs in San Jose, CA
Operations jobs in San Jose are in strong demand, concentrated in North San Jose, Downtown, and the Alviso tech corridor across semiconductor manufacturing, enterprise software, and logistics. Companies actively hiring include TikTok USDS Joint Venture, Cisco, and Etched. Scan the live roles below and apply to whichever ones fit.
Find Operations JobsOverview
Showing 5 of 455+ Operations jobs
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Requisition ID
req1191
Type of Employment
Regular Full-Time Employee
|
Job Openings
1
Compensation Range
44.52 - 54.42
|
Compensation Type
Hourly Wage
Founded in 1866, San Jose Water Company is an investor owned water company headquartered in Silicon Valley. With a service area of 140 square miles, it is one of the largest and most technically sophisticated urban water system in the United States. We serve over 1 million people with high quality, life sustaining water, with an emphasis on exceptional customer service.
We are actively seeking talented, driven and highly-productive applicants for the position of Senior Support Operations Technician to join our dynamic team. We offer a challenging and rewarding work environment along with a competitive salary and an excellent benefits package.
Position Overview:
This role is a senior member of the ITS Support Operations team that oversees daily operations, supports innovation and process improvements, as well as ensures high-quality support for end users including, employees, contractors, and other staff members. Success in this role includes strong communication, organization, and leadership skills in order to deliver operational excellence.
Key Responsibilities:
- Oversees daily operations of the service desk activities to ensure effective customer service.
- Diagnoses and resolves escalated performance issues on client systems.
- Utilizes a ticket tracking application, provides metrics to track their effectiveness within the service desk area.
- Manages, prioritizes tickets and project assignments to provide effective support to clients.
- Performs project-based work that can require knowledge and skills in system administration including process improvement, feasibility analysis, technical testing, scripting, and software evaluation.
- Remediates client system protection measures to remove malware, spyware, viruses, etc.
- Diagnoses and resolves network connectivity issues for client systems that are utilizing LAN, WLAN, WAN, and WWAN Work with Network Engineer to perform networking equipment upgrades and replacements.
- Installs, configures, and troubleshoots user systems (PC's, Laptops, Multifunction Printers, Tablets, Smartphones, Windows Operating Systems, and Software applications).
- Creates and maintains client network accounts, email accounts, security groups, distribution lists, etc.
- Installs, configures, and troubleshoots VoIP phones, soft phones, extensions, and voicemail.
- Ensures users functional needs are consistent with IT best practices and security standards.
- Responsible for managing vendor relationships to drive client satisfaction.
- Provides orientation for new clients and develops training documentation as needed.
- Maintains high level of adherence to cybersecurity principles, ethics practices, and company policies.
- Travels to remote sites as needed to provide on-site Client Support.
- Required to participate in standby or on-call rotation to meet deadlines or address emergencies as needed.
- Performs other duties or special projects as required or assigned.
Minimum Qualifications:
- Bachelor’s degree and/or 6+ years of relevant professional experience.
- Has Driver’s License.
- Holds relevant certifications required for the team’s need or directed by management.
- Strong communication and leadership skills.
- Demonstrated project management skills.
EEO Statement
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
|
Requisition ID
req1191
Type of Employment
Regular Full-Time Employee
|
Job Openings
1
Compensation Range
44.52 - 54.42
|
Compensation Type
Hourly Wage
Founded in 1866, San Jose Water Company is an investor owned water company headquartered in Silicon Valley. With a service area of 140 square miles, it is one of the largest and most technically sophisticated urban water system in the United States. We serve over 1 million people with high quality, life sustaining water, with an emphasis on exceptional customer service.
We are actively seeking talented, driven and highly-productive applicants for the position of Senior Support Operations Technician to join our dynamic team. We offer a challenging and rewarding work environment along with a competitive salary and an excellent benefits package.
Position Overview:
This role is a senior member of the ITS Support Operations team that oversees daily operations, supports innovation and process improvements, as well as ensures high-quality support for end users including, employees, contractors, and other staff members. Success in this role includes strong communication, organization, and leadership skills in order to deliver operational excellence.
Key Responsibilities:
- Oversees daily operations of the service desk activities to ensure effective customer service.
- Diagnoses and resolves escalated performance issues on client systems.
- Utilizes a ticket tracking application, provides metrics to track their effectiveness within the service desk area.
- Manages, prioritizes tickets and project assignments to provide effective support to clients.
- Performs project-based work that can require knowledge and skills in system administration including process improvement, feasibility analysis, technical testing, scripting, and software evaluation.
- Remediates client system protection measures to remove malware, spyware, viruses, etc.
- Diagnoses and resolves network connectivity issues for client systems that are utilizing LAN, WLAN, WAN, and WWAN Work with Network Engineer to perform networking equipment upgrades and replacements.
- Installs, configures, and troubleshoots user systems (PC's, Laptops, Multifunction Printers, Tablets, Smartphones, Windows Operating Systems, and Software applications).
- Creates and maintains client network accounts, email accounts, security groups, distribution lists, etc.
- Installs, configures, and troubleshoots VoIP phones, soft phones, extensions, and voicemail.
- Ensures users functional needs are consistent with IT best practices and security standards.
- Responsible for managing vendor relationships to drive client satisfaction.
- Provides orientation for new clients and develops training documentation as needed.
- Maintains high level of adherence to cybersecurity principles, ethics practices, and company policies.
- Travels to remote sites as needed to provide on-site Client Support.
- Required to participate in standby or on-call rotation to meet deadlines or address emergencies as needed.
- Performs other duties or special projects as required or assigned.
Minimum Qualifications:
- Bachelor’s degree and/or 6+ years of relevant professional experience.
- Has Driver’s License.
- Holds relevant certifications required for the team’s need or directed by management.
- Strong communication and leadership skills.
- Demonstrated project management skills.
EEO Statement
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
See All 455+ Operations Jobs in San Jose
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Find Operations JobsOperations Job Market in San Jose
Who's Hiring
- TikTok USDS Joint Venture31
- Cisco16
- Etched16
- Figure16
- HOKALI16
Top Industries Hiring
- Technology & Software
Operations Jobs in San Jose: Frequently Asked Questions
How do I get a operations job in San Jose?
The most direct path is targeting San Jose's dominant sectors: semiconductor and hardware manufacturing in North San Jose, enterprise software companies clustered near Downtown and the Guadalupe corridor, and the logistics operations tied to the Port of Oakland's regional supply chain. Candidates who can show process improvement results, familiarity with ERP systems, and experience coordinating cross-functional teams stand out most in this market.
Which companies hire operationss in San Jose?
Employers hiring operationss in San Jose right now include TikTok USDS Joint Venture, Cisco, and Etched, based on current listings on Migrate Mate as of September 2026. San Jose's employer mix skews heavily toward technology hardware, semiconductor fabrication, and enterprise software companies, many of which maintain large in-house operations teams rather than outsourcing to third-party providers.
Are there remote operations jobs in San Jose?
Yes, though it depends heavily on the role type: desk-based and analytical operations work such as supply chain coordination, vendor management, and demand planning is commonly remote, while manufacturing floor, facilities, and fulfillment roles require on-site presence. About 25% of operations openings tied to San Jose are remote or hybrid as of September 2026. Program and project operations roles at San Jose's enterprise software companies tend to offer the most scheduling flexibility.
How can I get a operations job in San Jose with little or no experience?
The most realistic entry point is pursuing coordinator or analyst roles at San Jose's mid-size tech hardware and software companies, which regularly hire entry-level operations staff and invest in internal training. Roles like operations coordinator, supply chain analyst, and production planner are common stepping stones. San Jose Community College and Evergreen Valley College offer operations and supply chain certificates that local employers recognize, and temp-to-hire contracts through San Jose-based manufacturing and logistics firms are a practical way to build a verifiable local record.
Which industries hire the most operationss in San Jose?
The sectors hiring the most operationss in San Jose are Technology & Software, based on current listings on Migrate Mate as of September 2026. San Jose's position as the core of Silicon Valley means technology hardware production and enterprise software delivery create sustained, layered demand for operations professionals at every seniority level.
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